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1.
P. A. Kostagiolas K. D. Bairaktaris D. Niakas 《Health information and libraries journal》2010,27(1):46-56
Background and objectives: Community pharmacists require a constant provision of high quality information for updating their knowledge and improving their practices and skills. The development of library and information services for the pharmacists in a meaningful way should take into consideration their information behaviour and needs. This study is an investigation of the information behaviour of community pharmacists in Greece, as well as their perceptions regarding the contribution of library and information services in their future professional development. This is the only empirical investigation which has been made available regarding the information behaviour of the community pharmacists in Greece. Methods: An empirical investigation has been conducted between March and April of 2008 through the development and the distribution of a semi‐structured questionnaire. The sample of the respondents consists of 92 community pharmacists from 22 pharmacy associations in Greece. Results: The community pharmacists have access to the Internet, with limited access to specialized information resources, and they are increasingly utilizing information services in their everyday practices. The pharmaceutical associations (national and local) could play a significant role as information providers and specialized hybrid libraries and information services are required in order to satisfy the current information needs of the community pharmacists. Conclusions: Meaningful library and information services depend on setting specifications relevant to the community pharmacists’ information behaviour. Indeed, in the near future, structured information services may come to rescue the role of the community pharmacists and empower their irreplaceable position in serving the local communities. 相似文献
2.
面向用户需求的图书馆信息服务 总被引：1，自引：0，他引：1
王玲 《大学图书情报学刊》2009,27(5):7-9,14
在知识经济环境下,传统图书馆的服务方式将会发生新的变化。文章从用户需求的几种趋势出发,根据信息服务的特点,结合效用分析、服务管理以及部分信息经济学的理论,从用户、服务者和管理者三个角度阐释图书馆信息服务的基本内涵,提出了图书馆信息服务质量的评估体系及标准。 相似文献
3.
The contribution of hospital library information services to clinical care: a study in eight hospitals 总被引：1，自引：0，他引：1
D N King 《Bulletin of the Medical Library Association》1987,75(4):291-301
Hospital health sciences libraries represent, for the vast majority of health professionals, the most accessible source for library information and services. Most health professionals do not have available the specialized services of a clinical medical librarian, and rely instead upon general information services for their case-related information needs. The ability of the hospital library to meet these needs and the impact of the information on quality patient care have not been previously examined. A study was conducted in eight hospitals in the Chicago area as a quality assurance project. A total of 176 physicians, nurses, and other health professionals requested information from their hospital libraries related to a current case or clinical situation. They then assessed the quality of information received, its cognitive value, its contribution to patient care, and its impact on case management. Nearly two-thirds of the respondents asserted that they would definitely or probably handle their cases differently as a result of the information provided by the library. Almost all rated the libraries' performance and response highly. An overview of the context and purpose of the study, its methods, selected results, limitations, and conclusions are presented here, as is a review of selected earlier research. 相似文献
4.
Manjunatha Keralapura 《International Information and Library Review》2013,45(3):184-195
Technology has transformed the way people live. Current day information seekers are empowered with multiple choices of information sources and libraries no longer remain the primary centre for information seekers. With diminishing time and geographical barriers the world has become a global village and information seekers are stressed with time constraints. It is the duty of library and information professionals to address these tech-savvy library users' needs and align their services to satisfy them.Recently, the author of this paper conducted a research study on the “Impact of technology on quality of services in technical and management libraries in Karnataka” sponsored by the Department of Scientific and Industrial Research (DSIR), Government of India, New Delhi. The study was approved in 2005 and the final report was submitted to the government in 2007. This paper carries some of the results of this research study conducted by the author in Karnataka state in Southern India. 相似文献
5.
Technology has transformed the way people live. Current day information seekers are empowered with multiple choices of information sources and libraries no longer remain the primary centre for information seekers. With diminishing time and geographical barriers the world has become a global village and information seekers are stressed with time constraints. It is the duty of library and information professionals to address these tech-savvy library users' needs and align their services to satisfy them.Recently, the author of this paper conducted a research study on the “Impact of technology on quality of services in technical and management libraries in Karnataka” sponsored by the Department of Scientific and Industrial Research (DSIR), Government of India, New Delhi. The study was approved in 2005 and the final report was submitted to the government in 2007. This paper carries some of the results of this research study conducted by the author in Karnataka state in Southern India. 相似文献
6.
Jajko P 《Medical reference services quarterly》1992,11(1):63-66
Successful hospital and corporate libraries offer customized resources and services to meet the needs of their dynamic organizations. Concepts such as customer-driven, service-oriented and value-added are central to these libraries. Serving decision makers and integrating the library into the decision-making process of the organization is critical. Future articles in this new column will further explore the underlying philosophies and the specialized resources and services that characterize these libraries. 相似文献
7.
《Library & information science research》2019,41(4):100984
How public library policies, practices and services support the information needs of people experiencing homelessness was investigated using a qualitative-phenomenological design. Data were collected through semi-structured, face-to-face interviews with four homeless participants and seven librarians from four public library networks from a particular New Zealand region. The findings revealed that while none of the participating libraries had policies or services that were targeted at homelessness individuals, the libraries were perceived as providing services that largely met the information needs of their homeless patrons even if there were areas for improvement. It was noted that libraries could provide services that contribute to the strengthening of cultural identity and that policies and services should take relevant socio-cultural contexts into consideration. The findings inform public library policies and practices so that services could be developed and improved in order to enable equitable and effective use by homeless individuals, without unnecessarily segregating this user group. 相似文献
8.
图书馆用户需求层次研究 总被引：12，自引：0，他引：12
服务是图书馆永恒的主题，既是实现图书馆用户需求的直接手段，也是满足用户需求的最终结果，服务与需求两者的关系是需求决定服务，因此要做好图书馆服务，首先必须研究用户需求，为此本文着重探讨了图书馆用户需求层次。 相似文献
9.
For public libraries to achieve effective strategic planning, they must know who uses the public library and who does not use it. This study examines the characteristics of users and non-users of the public libraries using socio-demographic data from the Current Population Survey, a nationally representative survey of over 50,000 households conducted during October 13–19, 2002, and library services data from the Public Libraries Survey 2002. The study finds 34 variables to be significant. These variables including factors that have not often been studied, such as distance from the library, age/school attendance status, use of other types of library, and public library expenditure per state capita. It is also worth noting that disadvantaged groups, including ethnic minorities, recent immigrants, and people with disabilities, were less likely to use public libraries. This was true even after other factors such as education and income were held constant. The study provides a national-level assessment of the under-served populations. It also offers triangulation to other existing research, particularly qualitative information behavior studies of specific groups. 相似文献
10.
The deployment of information services through mobile apps is an innovative plan to provide effective services to end users. Libraries can promote and expand their existing information services by offering mobile apps to access electronic resources, the library Web site, online catalogs, and institutional repositories. This article discusses a realistic approach to enhance library services through mobile applications. The present study focuses on mobile applications adopted in the library of Gogte Institute of Technology. It also discusses the working module, features, and framework of mobile apps. 相似文献
11.
网络环境下预防医学专业图书馆信息资源建设和信息服务 总被引：20，自引：0，他引：20
我国预防医学专业图书馆馆藏资源严重不足，工作方式落后，信息资源的开发利用和信息服务缺乏规范和保障，严重制约了我国预防医学专业图书馆的信息资源建设，在网络化环境下，预防医学专业图书馆信息服务的特点是服务对象社会化，内容多样化和方式现代化，因此，预防医学专业图书馆的工作重点是信息资源建设和深化信息服务。 相似文献
12.
Doyle JD 《Medical reference services quarterly》1994,13(2):85-97
The 1994 Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) standards for information management will change the way health care librarians respond to JCAHO accreditation surveys and may affect the way libraries are managed. This article will highlight the changes in the standards and the new opportunities they offer. Implications for library operations and the challenges inherent in working with the new Accreditation Manual for Hospitals (AMH) are also explored. The long-awaited 1994 Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) Accreditation Manual for Hospitals (AMH) is now on most hospital library shelves. As expected, librarians will find that the section on Professional Library Services (the PR chapter) has disappeared and that the standards previously in that section are now incorporated in part into the new Management of Information, or IM chapter. Although this method of grouping standards may be new to many health sciences librarians, the incorporation of library services into IM may actually provide many more opportunities for librarians than the previous method of addressing library services separately. 相似文献
13.
基于用户需求的图书馆用户满意实证研究 总被引：2，自引：0，他引：2
通过对图书馆用户满意和用户需求的研究成果进行梳理,分析图书馆用户满意的构成维度、影响因素、用户需求特征,以及用户需求与满意之间的关系;从需求角度出发,构建图书馆用户满意度模型.采用问卷法对高校图书馆和公共图书馆的用户进行调查以收集原始数据,采用结构方程模型进行模型验证.研究发现:用户需求与感知的不一致会直接影响其对图书馆的满意度;图书馆用户整体满意度由信息资源满意、信息服务满意、信息系统满意组成,这三种满意度分别都会正向影响图书馆整体满意度;信息资源满意会正面影响信息系统满意,信息服务满意会正面影响信息资源满意,而信息系统满意也会正面影响信息服务满意. 相似文献
14.
Homa Naficy 《Public Library Quarterly》2013,32(2):162-175
If public libraries are going to provide essential information to immigrants, they must center their efforts to help on streamlining government Web sites. The necessity for this library approach comes because of the way government agencies have chosen to communicate with immigrants and others in need of government services. This article details how Hartford Public Library developed The American Place, an electronic information center, on its Web site. In the process, staff members had to become expert in finding, analyzing, organizing and communicating information on many different kinds of immigration and refugee institutions. Other public libraries about to organize or improve the electronic information for immigrants on their Web sites will find much here to help them in their work. 相似文献
15.
The aim of this article is to review the situation regarding legislation on library and information services, and in particular, the changes that have taken place over the past 20 years in French-speaking African countries. Our study concerns 24 African countries, located in North Africa (Algeria, Morocco, Tunisia), West Africa (Benin, Burkina Faso, Guinea, Ivory Coast, Mali, Mauritania, Niger, Senegal, Togo), as well as East and Central Africa (Burundi, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of Congo, Gabon, Rwanda), Djibouti, the Comoros, Madagascar and Seychelles.The institutions examined in this study are primarily national libraries and documentation centres. Nevertheless, we will also look at legislative decisions affecting national information systems and public and university libraries, as well as some decisions governing the practice of the librarian profession.The main changes that took place over the past two decades concern the setting up of international Francophone institutions and the support provided to information and library infrastructures in developing countries. We also note a definite improvement in documentation systems, due largely to a greater priority placed on information and the action of professionals trained in library science faculties and colleges, who continue to promote the need for adequate legislation to ensure well-performing institutions. 相似文献
16.
[目的/意义] 针对当前我国移动图书馆建设中的信息服务质量问题,建立一套规范有序的服务质量控制流程,引导图书馆更好地开展移动信息服务,提高服务质量。[方法/过程] 引入ARIS流程建模方法探讨移动图书馆服务质量控制流程设计思路,以武汉大学图书馆移动订阅服务为例,应用ARIS建模工具构建服务质量控制流程体系框架与核心模型,通过具体实践在ARIS仿真平台上检验流程运行效果。[结果/结论] 流程运行仿真结果显示,图书馆通过该流程进行移动服务质量控制后,移动订阅服务使用率、用户订阅需求处理量、订阅内容更新率、订阅文章收藏量都得到显著提升,提高了用户满意度。应用ARIS方法构建的移动服务质量控制流程模型能够帮助图书馆明确服务质量控制中各要素、各流程单元间的内在关联,更好地开展跨部门协同合作,提高服务质量控制效率,为移动服务质量控制研究与实践提供有益参考。 相似文献
17.
《Library & information science research》2005,27(3):302-324
This article examines how information service providers, particularly libraries, may assist effectively in meeting the information needs of immigrants. In order to understand information practices of immigrants and cater to their needs, a holistic approach is advocated that encompasses a closer examination of theories and principles of social inclusion and social capital in addition to information seeking behavior. Only through this holistic overview can one apprehend the role that information plays in the world of immigrants at various stages of their integration into their adopted society. The issues raised have implications for frontline information providers as well as for policy makers interested in programs, policies, and funding priorities concerning information provision and access strategies that enable social inclusion of newcomers and longer established immigrants into the social fabric of Canada. 相似文献
18.
《Library Acquisitions: Practice & Theory #》1995,19(1):21-32
This paper looks at technical services from an evolutionary theory perspective. Basic evolutionary theory concepts, such as natural selection and the Red Queen and how they are applicable to libraries and the library profession are examined. Specifically, the paper includes a discussion of the nature of change and the relationship between organizational change in libraries and changes in the information delivery landscape, why traditional technical services organizational structures no longer fit current needs, what the ideal technical services organization for the current times might be, and what is being done at Cornell to adapt. 相似文献
19.
《Journal of Government Information》1996,23(3):307-325
How do the librarians in the Federal Depository Library Program (FDLP) plan to perform a role in the electronic environment? Depository librarians must meet the challenge of changing how they think about government information libraries and their mission in order to provide citizen access services in an electronic environment. The new mission is to connect the user with information at the time of need, to instruct citizens in gaining access to government information, and to develop networking applications and programs that will help to put valuable content in the information infrastructure. If the FDLP and depository libraries are to prepare to perform that role, librarians need to take stock of their technological environment, deal with the political realities, and be critical of FDLP ideals that have taken on mythological proportions. A framework for the future of the FDLP can be built if depository librarians take advantage of the new communication technology. Depository librarians can use this technology to develop partnerships and networks of depository libraries, government agencies, commercial publishers, organizations of information professionals, and citizens. In turn, depository librarians could form the virtual associations needed to develop new dissemination programs; create user interface software; consolidate lobbying efforts to develop a nationwide electronic information policy; and provide community information networks with national links. Finally, communications technology could enable depository librarians to form a consortium of depository libraries to manage a government information dissemination library program. 相似文献
20.
用户信息需求的多样和多变以及在不同层次用户间分布的不均衡,使了解和掌握用户需求成为图书馆源头工作重要的一环。文章分析了高校图书馆信息服务中信息噪声的来源,提出消除信息噪声的若干举措及其意义。 相似文献