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1.
Over the past 2 years, shelf-ready services, the outsourcing of cataloging and processing services, has become the hot topic in the library world. This article examines the implications of shelf-ready service, both operationally and organizationally, for both library and vendor. Using the format of a dialog between librarian and vendor, the article discusses the following questions: Why are you interested in contracting for (or providing) these services? What do you hope to gain? What are the stumbling blocks to implementing a shelf-ready program? What is the impact on workflow and staffing in your organization? How many and what kinds of jobs are affected? How do library/vendor responsibilities change when shelf-ready procedures are applied to an approval plan … to firm orders … to standing orders? How can quality control be assured? Which errors really matter? Are the same standards applied to vendor staff as to in-house staff? How are standards affected by shelf-ready? How do both library and vendor know when they’re “ready for shelf-ready” in a given situation?  相似文献   

2.
Social media has become a key medium for discussion and dissemination of news stories, fuelled by the low barrier to entry and the ease of interaction. News stories may be propagated through these networks either by official news organisation accounts, by individual journalists or by members of the public, through link sharing, endorsing or commenting. This preliminary research aims to show how computational analysis of large-scale data-sets allows us to investigate the means by which news stories are spread through social media, and how the conversation around them is shaped by journalists and news organisations. Through the capture of more than 11 million tweets relating to 2303 Twitter accounts connected to journalism and news organisations, we are able to analyse the conversation within and around journalism, examining who spreads information about news articles and who interacts in the discussion around them. Capturing the tweets of news organisations and journalists and the replies and retweets of these micro-blogs allows us to build a rich picture of interaction around news media.  相似文献   

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Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for successful completion of a non-credit course. This article will detail our sometimes difficult, often uncertain, but ultimately worthwhile process of determining training needs and creating this course as we incorporate customer service into the daily work of our employees.  相似文献   

5.
Interviews with women working as sports journalists showed that they must negotiate several tensions, including balancing their conflicting identities as woman and as professional journalist. Nevertheless, in the end, they also saw the two as compatible. They fell along a spectrum of resistance to traditional values in sports and journalism, providing evidence of cracks in hegemonic notions of what it means to be a woman covering sports.  相似文献   

6.
Learn how to create a promotional library video for your library using the multimedia software Camtasia. Challenges and lessons learned are explored by detailing one reference librarian’s efforts at creating a Ask A Librarian video.  相似文献   

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Robots are becoming more commonly used in libraries. A robot that does shelf reading and reports the results to human staff is one example of a practical use of robotics in a library. Others have been used to retrieve large items such as boxes, but identifying and picking up small and varied objects such as books is still on the edge of what can be done. Devices using artificial intelligence can act as guides, or in some cases, as personal assistants for library customers. Some are answering questions and learning as they go. If robots can perform library work effectively and more cheaply than humans it is inevitable they will be more widely used.  相似文献   

9.
Multicultural education is defined. A true multicultural education rejects separation in favor of inclusivity and respect for differences.  相似文献   

10.
The “but you are free” (BYAF) compliance-gaining technique operates by telling the target that he or she is free to refuse the request. A meta-analysis of 42 studies of the effectiveness of that technique indicated that it was an effective means of increasing compliance rates in most contexts. It was effective regardless of type of request, but effectiveness diminished when the decision to enact the target behavior was not made immediately, consistent with a self-presentation explanation of the technique's effectiveness.  相似文献   

11.
This study employs the Communication Theory of Identity (CTI) to explain and describe the interpenetration of personal, enacted, and relational frames of identity within the context of interracial communication encounters. Specific examples, derived from focus group discussions, of personal-relational and personal-enacted-relational identity gaps experienced by Blacks and Hispanics are presented. The article concludes with a discussion of the conditions under which satisfying communication is achievable in difficult situations requiring the negotiation of ethnicity.  相似文献   

12.
The present study investigated students’ eye gaze while reacting to dissenting peers in groups. We measured the duration of gaze toward a confederate who disagreed with either a prevailing idea around which the group was coalescing or the process by which the group was solving a problem. Results indicated that participants gazed at dissenting confederates longer than at confederates in control groups. Qualitative analysis suggested that participants seemed to use eye gaze to understand the confederate, to prompt the confederate to contribute to discussions, to ease tensions, and to process information relative to the group’s task. Results provide an expanded look at how group members respond to dissenters, how conflict operates in some student groups, and how group members may differentiate acceptable and unacceptable disagreement.  相似文献   

13.
Abstract

The author describes her experiences in compiling and editing a book of contributed chapters, titled The Successful Academic Librarian. The process includes writing the book proposal, finding contributors, editing their work, and working with the publisher. A timeline of the process is presented, and the challenges and rewards of the project are discussed.  相似文献   

14.
Have You Heard?     
This study seeks to understand “listening” as a practice and norm of journalism in the context of an eruption of journalistic discourse about listening surrounding the 2016 US election. An examination of US journalists’ own discourse about listening pointed to an understanding of the need to listen more, better, and to a more diverse set of voices. The widespread criticism of journalism’s performance frequently pointed to failures of listening as a root cause of the more general failure to adequately cover the campaign. Thus, listening involved a set of skills, but was also sometimes construed as a moral obligation. Overall, however, the discourse showed an anemic understanding of listening, often pointing to the public’s inability to listen to journalists.  相似文献   

15.
Publishing agreements have long operated with certain assumptions about what books are and what publishers do. These assumptions are increasingly at odds with the new technological forms in which books are created and marketed, from e-books and Kindle 2 read-aloud works to so-called “vooks” that incorporate on-demand streaming video and other internet-based features in conjunction with hard copy books. Publishers’ contracts need to be re-thought in light of these changed circumstances. Specifically, publishing contracts today should focus on the activities in which the publisher may engage, and not the form in which the work may be presented, a point that was made clear several years ago in the Random House v. RosettaBooks litigation. In defining these activities, contracts should track the language of the exclusive rights enumerated in §106 of the Copyright Act. Finally, to the extent that books are becoming “audiovisual works” publishers may be able to shift to a work-made-for-hire model for obtaining ownership, rather than relying on grants from individual authors.  相似文献   

16.
ABSTRACT

In developing and teaching a new first-year psychology course that integrates information literacy skills, a librarian and a psychologist learned the importance of teaching critical thinking skills explicitly, rather than implicitly. Students learned how to use the library resources and learned concepts in psychology, but until critical thinking was taught explicitly, students did not understand the value of what they were learning. In this article, implicit versus explicit learning is defined, and psychological principles are applied to demonstrate how critical thinking can be used to teach library and information skills.  相似文献   

17.
If democracy is a platform for many voices, and the voices of the many, journalists serve democracy by bringing these voices to the forefront of governance by asking difficult questions to those in power. It can be argued that journalists engage in the broader form of surveillance of power from below, or sousveillance [Mann, Steve, and Joseph Ferenbok. 2013. “New media and the power politics of sousveillance in a surveillance-dominated world.” Surveillance and Society 11 (1-2): 18–34.], which aims towards a form of relative equilibrium. In democracies, the institutional system of checks and balances forms the basis on which journalism pursues its watchdog function. This paper explores the experiences of journalists with surveillance and their impact on journalists’ sense of freedom to fulfil their watchdog role. The paper contributes to increasing research interest in “journalism after Snowden” by addressing the intangible conditions under which journalists may or should work, and ultimately also how widely accepted standards of democratic liberties are challenged.  相似文献   

18.
王煊 《网络传播》2006,(9):36-37
2006年5、6月间,一个由一位香港人用手机拍的视频短片《巴士阿叔》在网上传播开来之后,一时间成为中文网络世界的最大热点,这个视频的点击率扶摇直上,短短时间居然超过500万。这件事情甚至引起了美联社、纽约时报、英国卫报等著名媒体的关注,也让提供这个视频存放的网站YouTube在中国网民中迅速窜红。  相似文献   

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The media paradigm by which we understand war is increasingly the video game. These changes are not only reflected in the real-time television war, but also an increased collusion between military and commercial uses of video games. The essay charts the border-crossing of video games between military and civilian spheres alongside attendant discourses of war. Of particular interest are the ways that war has been coded as an object of consumer play and how official productions aimed at training and recruitment have cast video games as players themselves in the War on Terror. The essay argues that this crossover has initialized a “third sphere” of militarized civic space where the citizen is supplanted by the figure of the virtual citizen-soldier.  相似文献   

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