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1.
In this paper, we argue that the literature on knowledge codification has been overly concerned with the economic properties of its outcomes, neglecting the importance of its underlying learning processes. Following Zollo and Winter [Organisation Science, 2001, in press], the paper distinguishes three learning processes: experience accumulation, knowledge articulation and knowledge codification and suggests a framework to analyse the learning abilities of project-based firms. We propose that mechanisms for inter-project learning draw upon these learning processes and can be found at various levels of the project-based firm. Using empirical evidence from six case studies, we discern three empirical patterns, that we defined learning landscapes, of such mechanisms. Implications for the literature and practice of knowledge codification are discussed.  相似文献   

2.
This study examines the organizational knowledge creation processes in two highly virtual teams involved in new product development projects in the automotive industry. Using Nonaka's model of knowledge creation, we explore how the virtualization of knowledge-based processes, i.e. the intensive exploitation of information and communication technologies (ICTs), has led to new forms of knowledge creation at both the individual and organizational levels. In contrast to previous studies that identify knowledge codification as the main contribution of ICTs, this study provides detailed micro-level evidence about the ability of virtual technologies to support the transfer and the creation of new knowledge – both explicit and tacit – and offers some implications for scholars and practitioners.  相似文献   

3.
The creation of expert systems is one way in which knowledge is codified. In creating an expert system, in general there are three aspects to the codification process: creating a model of the knowledge to be codified; creating the language in which to express the model; and writing messages representing the knowledge in that language. These aspects have different relative importance in different contexts. Referring to four case studies, the paper argues further that codification through creating expert systems is not uniformly successful and part of the variation has to do with the nature of the knowledge, or intellectual process or activity being codified, and the difficulty in creating the model. Activities with fixed goals and linear processes lend themselves very well to this form of codification. Processes of categorization and analogy, such as fault detection and repair, are partially successful, tending more often to create systems for experts. Processes involving balancing conflicting goals have, to date, tended to be unsuccessfully codified. These process types involve knowledge or understanding at deeper and deeper levels of abstraction of the overall processes and overarching goals. The more abstract and less concrete the knowledge involved in the task, the more difficult it is to codify it.  相似文献   

4.
Cooperation between rivals: Informal know-how trading   总被引:1,自引:0,他引:1  
“Informal” know-how trading is the extensive exchange of proprietary know-how by informal networks of process engineers in rival (and non-rival) firms. I have observed such know-how trading networks to be very active in the US steel minimill industry and elsewhere, and they appear to represent a novel form of cooperative R&D.When one examines informal know-how trading in the framework of a “Prisoner's Dilemma”, real-world conditions can be specified where this behavior both does and does not make economic sense from the point of view of participating firms. Data available to date on the presence and absence of such trading seem to be roughly in accordance with the predictions of this simple model.Although presently documented only as a firm-level phenomenon involving the trading of proprietary technical knowhow, informal know-how trading seems relevant to (and may currently exist in) many other types of situation. Indeed, it may be applicable to any situation in which individuals or organizations are involved in a competition where possession of proprietary know-how represents a form of competitive advantage.  相似文献   

5.
This paper develops four categories of knowledge management strategies used by multinational corporations (MNCs). Codification strategies involve the transformation of tacit knowledge into explicit knowledge in order to facilitate flows of organizational knowledge. Tacitness strategies keep organizational knowledge tacit in order to prevent flows of knowledge to competitors. Focused knowledge management strategies regulate knowledge flows by controlling the degree to which knowledge is encoded in forms that match the information intensity and ambiguity of their knowledge. Unfocused knowledge management strategies attempt to regulate knowledge flows by controlling the overall level of codification of knowledge without special consideration of the capabilities of specific forms of codification. Empirical analyses of the effects of these strategies on subunit performance in a sample of US and Danish subsidiaries suggest that the focused strategies are superior to the other strategies. Our results also indicate that different kinds of organizational knowledge require matching forms of codification in order to increase performance. The results give rise to a nested contingency model of knowledge management.  相似文献   

6.
This paper tries to clarify how current science-based industries become required to respond to their rapidly advancing complexity and what kinds of new organizational forms are inevitable to cope with such complexity. The microlithography industry is used for this purpose as a typical example. The central analytical concept is “interim modularity,” defined as the modular architecture at trial-and-error development and/or prototyping phases, to effectively orchestrate the dispersion of specialized knowledge and know-how over a wide range of professionals inside and outside of corporations. Such complex tools have to be system-designed with built-in interim modularity for pre-architecture search and post-architecture finetuning.  相似文献   

7.
In the age of digital networks and databases, gathering data is no longer a differentiating attribute. Instead, the onus is upon creating knowledge and codifying it into the organizational routine. The central theme of this paper is to offer a systematic knowledge codification routine that embodies specific agent attributes and best re-engineering practices. The knowledge process re-engineering schema is proposed as a routine comprising extraction, transformation, and loading to encompass seeking knowledge inputs, converting them based on context, and codifying knowledge for organizational reuse. Using the organization as the primary unit of analysis, the scope of our discussion explicates an agent-mediated process re-engineering model of knowledge creation and codification. The proposed re-engineering captures the synthetic transformation of data into information, information into explicit knowledge, the use of explicit knowledge as an input to tacit knowledge, and the codification of tacit knowledge into explicit knowledge in an attempt to shift the ownership and control of knowledge from the individual to the organization.  相似文献   

8.
Twenty-six consultant-assisted development projects were studied within the pharmaceutical industry in Israel. They were selected at random; some were successful and some were not. The work of the academic scientific consultants has been closely followed. It was found that their task is more to respond to the problems of management than to introduce new ideas. The academic consultant's main contribution was the transfer of existing published knowledge in a format applicable to practice. In addition, however, the consultant had to supply know-how on and supervision of work carried out within the academic institutions, utilizing the resources of the latter which are much more sophisticated than those of the industry of a developing country. The economic value of consultancy in coupling university and industry is also estimated. It was shown that in a developing country - where the size of the pharmaceutical industry is relatively small - the task of the consultant is more than that of an expert specialist: he is a valuable instrument of communication, information and implementation as well.  相似文献   

9.
Spary EC 《Endeavour》1999,23(4):180-183
During the 18th century, the reinvention of French surgery as a ‘monarchical profession’, in the words of Toby Gelfand, enabled the creation of an elite surgical knowledge from which uninstructed participants could be excluded. A link can be made between the types of resources used by surgeons to present themselves as expert healers, and the epistemological strategies of the operation. The sickbed was the scene of a performance, in which every actor's movements were described and constrained; the end product of an extended process of social negotiation, surgical training, physical restraint and submission.  相似文献   

10.
Although knowledge codification makes it possible to exchange and disseminate knowledge throughout the organization and reduce access time, enhancing the quality of engagements and relationships with clients remains problematic. We propose a model for knowledge codification built on the concepts of the service's time value and cognitive value, assessed with the aid of integrative Information Technology (network of knowledge bases) and interactive Information Technology (shared workspaces). This model, applied to a case study concerning an audit and consulting firm that has embarked on a knowledge codification strategy, shows a significant improvement in the service's time value and a significant partial improvement in the service's cognitive value.  相似文献   

11.
This paper looks at the role played by the ISO 9000 registration process in contributing to the knowledge codification within the firms. The ISO 9000 standards concern the way a company should elaborate a quality system by providing guidelines and models. They are considered as a code, i.e. a common language, which leads to communication and industrial relationship. This paper focuses on how this code might be used within the firms to enhance knowledge codification. It explains the standards implementation process by studying the three steps needed to complete codification within the firm: (1) the starting point of the implementation; (2) the subject of the codification, that means the material and behavioural characteristics of the production process; (3) the impact of the ISO 9000 implementation on knowledge accumulation within the firm. This paper addresses the fact that the ISO implementation is related to knowledge codification through a learning process, which includes both individual and collective knowledge conversions.  相似文献   

12.
Olivier Bertrand   《Research Policy》2009,38(6):1021-1031
This paper investigates the causal effect of foreign acquisitions on the research and development (R&D) activities of domestic target firms over the period 1994–2004. Using accounting data on French innovative manufacturing firms, we implement appropriate difference-in-difference estimation techniques associated with a matching propensity score procedure. We find that the acquisitions of French firms by foreign companies boost R&D spending. There is a simultaneous rise in the external and in-house R&D expenditures of French acquired firms. R&D is more contracted out to local research providers, in particular to local public laboratories and universities. The increase in internal R&D spending benefits to development, but also basic and applied research. Finally, the growth of the R&D budget is not only financed by internal resources but also receives financing from external partners, especially parent companies. Thus, our results call into question the idea that foreign takeovers hamper the R&D development of target firms and are detrimental to the national innovation system of the host country. First, acquisitions appear to bring efficiency gains enough to counterbalance the various costs of integration and market power effects, pushing firms to invest more in R&D. Acquisitions do not seem to incite managers to take shorter term and more financial driven decisions at the expense of R&D. Second, when motivated by technology sourcing and overseas R&D development, acquisitions might be used to access the specific know-how of target firms and to tap into the knowledge of the national innovation system. Then, purchaser firms could be more likely to develop the innovative capability of target firms and to strengthen their linkages with local partners than to reduce them and relocate R&D abroad.  相似文献   

13.
魏江  刘洋  赵江琦 《科学学研究》2012,30(8):1237-1245,1172
服务模块化推动了企业知识显性化与个人知识结构化,进而推进了专业服务业的快速发展。现有研究并没有指出什么情境下模块化主要促进企业知识显性化,什么情境下主要促进个人知识结构化。本文基于知识创造理论,在专业服务业情境中探索了服务模块化与知识编码化的影响,以及组织整合对这一过程的调节作用。研究发现:专业服务业的层级整合会正向调节模块自律性与个人知识结构化的关系,而功能整合会负向调节模块自律性与企业知识显性化水平的关系。  相似文献   

14.
The aim of the article is to explore different aspects concerning the distinction between the expert and the consultant. We analyse theoretically and empirically these distinctions in the framework of the knowledge-based economy in order to introduce the central concepts of epistemic community and community of practice. The question is to know to which community experts and consultant belongs. We also investigate the role that some actors coming from outside the firm play in reinforcing knowledge creation and codification processes in the firm.  相似文献   

15.
In the emerging digital economy, the management of information in aerospace and construction organisations is facing a particular challenge due to the ever-increasing volume of information and the extensive use of information and communication technologies (ICTs). This paper addresses the problems of information overload and the value of information in both industries by providing some cross-disciplinary insights. In particular it identifies major issues and challenges in the current information evaluation practice in these two industries. Interviews were conducted to get a spectrum of industrial perspectives (director/strategic, project management and ICT/document management) on these issues in particular to information storage and retrieval strategies and the contrasting approaches to knowledge and information management of personalisation and codification. Industry feedback was collected by a follow-up workshop to strengthen the findings of the research. An information-handling agenda is outlined for the development of a future Information Evaluation Methodology (IEM) which could facilitate the practice of the codification of high-value information in order to support through-life knowledge and information management (K&IM) practice.  相似文献   

16.
廖列法  王刊良 《科学学研究》2008,26(5):1037-1045
 本文从探索式学习和利用式学习的角度出发,运用计算机仿真模型,研究组织知识编码和个性化知识管理策略在不同内外环境下对组织知识水平的影响。研究表明,在组织内外环境稳定的情境下,组织知识编码策略能够快速提高组织知识水平,个性化策略则能提高组织长期知识水平;当组织有人员流动时,采用知识编码策略可以使组织知识水平与人员流动率的关系呈倒U型结构,而组织实施个性化知识管理策略时,组织知识水平负相关于人员流动率;在外部环境变动情况下,个性化策略比编码策略保持更好的组织知识水平。  相似文献   

17.
《普罗米修斯》2012,30(2):99-116

This paper critically explores the forces driving the codification of knowledge, together with the implications of codification for the evolution of the knowledge-based economy. It is argued that tacit knowledge is neglected in the drive to codify with important consequences for the process of knowledge creation and innovation. The drive to codify knowledge is briefly considered in the context of higher education and then through the practice of knowledge management within firms. The paper is exploratory in nature and seeks to outline policy concerns and directions for further research.  相似文献   

18.
In an increasingly globalized and hyper connected business environment, using knowledge strategically is often critical for competitive performance. This article is motivated to illuminate the notion of strategic knowledge management (SKM) in organizations. In this regard, executives need to develop an informed understanding of what types of organizational knowledge (and how much) can be ‘structured’ and/or allowed to ‘proliferate’ in order to sustain both work productivity and innovation capacity toward a harmonious conceptualization of strategic knowledge in their organizations. This conceptual paper is based on analysing certain exemplars of why organizations need to put greater emphasis on the equivalence between codification and personalization in the context of strategic knowledge management. Our explanations on managing strategic knowledge through different examples provide insights and pitfalls that organizations must be aware of and are as follows. Firstly, we argue that an exclusive emphasis on codification or personalization runs the risk of ‘knowledge structuration’ or ‘knowledge proliferation’ respectively in an organization’s strategic knowledge management. Secondly, executives should continuously realize the need to emphasize on equivalence (or congruence) between codification and personalization aspects of SKM in order to keep enduring work productivity and innovation capacity in organizations. Thirdly, we argue that SKM initiatives that prodigiously focus on either codification or personalization can lead to pitfalls despite plenty of managerial interventions. We further believe that our proposed ideas will be worthwhile considerations for executives/leaders responsible for strategy, IT and innovation divisions of the organization to determine whether its organization’s knowledge engine is running smoothly, and if not, where to direct their energy to yield long term and robust outcomes.  相似文献   

19.
This paper explores the organisation and codification of knowledge in software firms. It analyses various economic incentives to codification, including the need to improve the productivity and quality of software production and the networks of inter-firm alliances.The paper examines the experience of five Italian software firms specialising in software packages and services. It compares their capabilities, main sources of tacit knowledge, specific incentives to invest in knowledge codification and the formal development methodologies and quality control systems adopted. Finally, the paper analyses two distinct technological collaborations that two of these firms have recently established.  相似文献   

20.
Managing technology alliances: The case for knowledge management   总被引:4,自引:0,他引:4  
Organizations need to form alliances with external entities in order to acquire or access resources outside ones bounds. In recent times, we have seen an increased number of alliances geared towards acquiring technology capabilities. Alliances for technology capabilities include software application licensing agreements, access to technological infrastructure, and accessing technological know-how. While a lot of attention has been paid to the financial, economic, legal, and architectural issues of such arrangements, one dimension has been under debated and discussed—the knowledge component. Knowledge is the critical resource that is exchanged, managed, and integrated, in technology alliances. Managing knowledge in and around technology alliances is of utmost importance if we want to reap the strategic and operational benefits of such engagements. In this case study analysis, we share crucial knowledge management concerns to bear in mind while constructing, governing, and terminating technology alliances.  相似文献   

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