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1.
Yong Jin Kim Jong Man Lee Chulmo Koo Kichan Nam 《International Journal of Information Management》2013
Recent studies on IT outsourcing have examined the effect of contract specification and relationship strength on IT outsourcing performance in a separate manner. Previous studies, however, ignored the importance of the governance effectiveness that bonds contractual control and relationship strength together to deliver expected outcomes in IT outsourcing exchange. In this paper, we propose a model of IT outsourcing management where governance effectiveness mediates the effect of both contractual control and relationship strength on IT outsourcing performance. We collected data from 143 client companies of IT outsourcing and analyzed it using the PLS method. Our findings show that both contract specification and relationship strength significantly influence governance effectiveness, although contract specification carries the more effect on governance effectiveness than relationship strength does. The governance effectiveness in turn mediates the effect of contract specification and relationship strength on three sub-dimensions of outsourcing performance: cost efficiency, performance improvement, and overall satisfaction. The results and implications are further discussed. 相似文献
2.
《Research Policy》2002,31(1):159-182
This paper discusses the role of contractual and organizational arrangements for the governance of supplier–manufacturer relationships in new product development projects. We present cross-sectional project level data from 50 manufacturer–supplier relations in new product development in the European Major Home Appliance industry using a single dyadic interaction as the unit of analysis, to combine institutional decisions driving the governance of inter-firm relations and their organizational implementation. Our results show that (a) relational outcome depends on the type of joint activities, (b) it can be decomposed into short term (efficiency) and long term (learning) effects, (c) less articulate types of joint development activities increase efficiency, while more articulate joint development activities increase partner’s learning, and (d) inter-organizational structuring decisions are significant explanatory variables to understand relational outcome. Implications for the organization of vertical collaboration in new product development projects are derived focusing on the emerging trade-off between short and long term objectives as a central issue in guiding relational strategies. 相似文献
3.
Taking a configurational approach, this paper investigates the causal configurations of IT ambidexterity (i.e., IT capabilities for exploitation and exploration), dynamic capabilities (i.e., innovation and networking capabilities) and environmental uncertainty that are associated to service innovation performance in small and medium-sized enterprises (SMEs). Results from a fuzzy set qualitative comparative analysis (fsQCA) of 63 industrial service SMEs show that these firms attain high service innovation performance with three different configurations under conditions of high uncertainty. Two configurations highlight the importance of IT exploration capabilities (combined with the absence of innovation and networking capabilities in one configuration and with the absence of networking capabilities and IT capabilities for exploitation in another), whereas another configuration accentuates the importance of IT exploitation capabilities (combined with the presence of innovation and networking capabilities). Our study contributes to the literature in multiple ways. For instance, due to the equifinal properties of the configurational approach, our results suggest that SMEs can attain high innovation performance through both sequential and simultaneous IT ambidexterity, thus providing a starting point for reconciling competing views of IT ambidexterity. Other contributions to theory and practice and avenues for future research are also discussed. 相似文献
4.
IT治理机制是企业IT治理的重要内容,有效的IT治理机制促进了业务与IT协同,从而实现了IT价值。在文献回顾基础上,提出中国企业的IT治理机制"结构—流程—关系"三要素模型。通过案例研究确认了中国企业16个IT治理机制。通过大样本问卷调研,对上述IT治理机制的有效性和实施难易程度进行了实证研究,并与西方企业进行了对比分析。 相似文献
5.
IT已经成为企业创造增值产品和服务的基础性平台。随着企业对信息、系统、通讯等信息及相关技术的日益依赖和随之而来的大量IT投资的同时,企业又面临着IT投资和运用过程的威胁和商业风险的规避问题。研究以IT运用为中间变量,构建IT治理与IT绩效之间的关系以及IT治理对IT绩效影响的理论模型,并用结构方程模型进行实证分析。结果表明,IT治理与IT绩效之间没有积极的直接关系,但通过IT运用中介作用,IT治理对IT绩效的各个维度具有积极的正向影响,因此IT治理是通过促进IT运用水平的提升从而获得相应的IT投资效果。该研究结果进一步完善了IT治理与组织绩效之间的相关理论,并对信息化建设路径的选择具有一定的实践意义。 相似文献
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企业如何采用不同策略来管理外部资源依赖,以及在何种条件下不同的策略及其组合能够降低外部资源依赖？通过识别两种既矛盾又相互关联的响应策略：缓冲与联结,引入组织双元性视角,以2011-2013年946家上市公司的数据,检验了缓冲、联结与双元策略对资源依赖的影响,以及环境特征的权变效应。结果表明,缓冲与联结是企业响应资源依赖的有效策略,并依赖于环境丰裕度,即高丰裕环境下,联结更为有效;低丰裕环境下,缓冲则更为有效;顺序双元策略(先缓冲-后联结)降低企业对外部的资源依赖,但同时双元策略的使用依赖于外部环境特征,即同时双元策略在低丰裕环境下更能够帮助企业降低资源依赖。这些研究发现提供了对企业管理资源依赖的综合理解。 相似文献
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为了研究不同创新意图的IT外包企业如何运用合约治理和关系机制来管理与服务商的关系,基于交易成本经济观和关系交换理论,构建了创新意图对两种治理机制与服务质量之间的关系的影响,以及创新意图对资产专用性与治理机制之间关系的影响的研究模型。220家企业的实证研究结果表明服务方资产专用性会促使企业加强合约治理和关系机制,外包方资产专用性会促使企业加强关系机制。随着服务方资产专用性的增加,创新导向的企业和非创新导向的企业都会增强关系机制,但创新导向企业在增强关系机制的同时,会比非创新导向企业更加侧重于加强合约治理。创新导向的企业与非创新导向的企业相比,关系机制对提高服务质量发挥着相对更为重要的作用,而合约治理在两类企业中发挥着同样重要的作用。 相似文献
8.
Employing the literature on IT governance and the structuration theory of technology assimilation, this research develops a conceptual model to examine decision execution mechanisms of IT governance in post-adoption stages of CRM diffusion, i.e. CRM use, impacts on business processes, and impacts on firm performance. While the literature mainly addresses the forms and contingencies of IT governance structures for decision making, we focus on IT governance mechanisms for decision execution, that is, the role of top management, business managers and IT managers in post-adoption stages of technology diffusion and how these groups are held accountable for their role. We conceptualize decision execution mechanisms of IT governance as including two dimensions: vertical advocacy from top management and horizontal coordination between business and IT managers. Decision execution mechanisms are assumed to facilitate CRM use and value creation. We analyze a dataset of 82 Chinese firms to examine the model and associated hypotheses. Our results show that: (1) decision execution mechanisms, including both vertical advocacy and horizontal coordination, significantly contribute to the three stages of CRM diffusion; (2) vertical advocacy has a notably greater effect on CRM use and firm performance gains than horizontal coordination, which has a greater effect on process gains. (3) CRM use creates operational and strategic benefits in customer-oriented business processes, which further improves firm performance. These findings have important implications for understanding how IT governance shapes the diffusion of CRM technology. 相似文献
9.
IT能力、知识管理战略与绩效：环境的影响 总被引：3，自引：0，他引：3
摘要：IT如何给企业带来竞争优势,促进企业绩效提高一直是众多学者关心的问题。本文探讨了在环境压力的作用下,IT能力、知识管理战略和组织绩效三者之间的关系,并构建了理论模型。本次研究以我国东部、中部、西部的397家企业为样本,对模型进行了实证检验。研究结果发现,IT能力能够通过中介变量知识管理战略对组织绩效产生正向影响。企业采用知识管理战略能够促进绩效的提高。环境压力虽然对组织绩效的直接影响为负,但也可通过IT能力和知识管理战略间接正向影响组织绩效。 相似文献
10.
动态能力理论认为环境复杂性导致更多的企业采取学习导向战略改进现有能力获得绩效的持续提升。然而,大多数研究忽视了学习导向战略与绩效间关系的中间路径与作用机制研究。因此,本研究首先对学习导向战略、IT能力和组织绩效间的关系进行探索性研究,接着以IT能力为中介变量,构建并验证了三者之间的关系。运用SPSS软件检验的模型验证显示,IT能力在学习导向战略和组织绩效间扮演了部分中介功能,学习导向战略对IT能力和组织绩效有显著正向影响,IT能力各个构面对组织绩效有不同程度的正效应。最后,建议企业可以通过在组织内部实施学习导向战略构建信息技术能力从而促进知识的传播、吸收与内化,差异化产品以快速响应顾客的需求,最终改进与提升组织绩效。 相似文献
11.
This paper investigates the link between firm-level innovative performance and innovation prone external environments where knowledgeable individuals tend to cluster. Organizational ambidexterity and absorptive capacities (potential and realized) make it possible for firms to leverage the availability of external knowledge and boost their innovation performance. The empirical analysis focuses on England and is based on a novel combination of Community Innovation Survey (CIS) firm-level data and patent data. The results show that only firms complementing potential and realized absorptive capacities are able to take advantage of favorable external environments by actively combining internal and external sources of knowledge. 相似文献
12.
摘要：知识管理战略作为知识管理领域内的一个热点问题,受到了越来越多学者的重视。本文以资源基础理论为研究视角,构建了一个以人力资源和IT能力为知识管理战略前因,组织绩效为知识管理战略后果的整合模型。并以我国东部、中部、西部的397家企业为样本对模型进行了实证检验。研究结果发现,人力资源和IT能力作为前因对知识管理战略有正向的影响,知识管理战略对其后果组织绩效也有显著正向影响。同时,研究还发现,人力资源作为企业内部最重要的资源,对IT能力有促进作用,并且对组织绩效有直接和间接的影响。因此该模型也勾勒出了人力资源在知识管理战略情景下的作用机制。 相似文献
13.
As a core organizational resource, business processes are vital for organizational teams. To deal with today’s volatile business environment, organizations need to be ambidextrous in terms of process capabilities. However, little is known about how process ambidexterity, process standardization, and process agility, are enabled by information technology (IT) and related to team-level activities. To fill this gap in the literature, we conducted a field study based on 160 teams of 1081 individuals from seven companies in South Korea. Our results show that IT enables both process standardization and agility, and that a team’s process ambidexterity has a positive effect on inter-team coordination and team innovation, which in turn have a direct impact on team performance. Our findings highlight the importance of process ambidexterity by investigating the enabling role of IT and its outcomes in a team. Our results offer theoretical and practical implications from the perspective of team process ambidexterity. 相似文献
14.
针对企业的供应商网络治理行为,探讨了供应商伙伴选择策略、伙伴控制机制及其交互作用对供应商投机的影响。在中国制造行业189家公司调查问卷的基础上进行了实证研究,结果表明社会选择/关系控制相对于公共选择/契约控制更容易降低供应商投机;社会选择和关系控制以及公共选择和契约控制的共同使用促进了供应商投机,公共选择和关系控制的共同使用降低了供应商投机。 相似文献
15.
Ruey-Shun Chia-Ming Marilyn M. Wen-Jang 《International Journal of Information Management》2008,28(5):366-378
Strategic alignment involves the development and reconfiguration of information technology (IT) to support business strategies. This paper applies the dynamic capabilities perspective to analyze the strategic information system alignment process. The paper further argues the approach is constructive in understanding and overcoming difficulties in achieving and sustaining alignment. From a longitudinal case study of a semiconductor company in Taiwan, the results show an unaligned strategic information system (with an implemented IT strategy that varies from the intended IT strategy) impedes the development of IT. Path dependence, or the implications of prior IT decisions, is another barrier for alignment. A broader view of intended alignment, focusing on IT combined with clear business vision, can be beneficial for adding future IT resources. In addition, dynamic capabilities, which are critical for the creation and strength of IT resources, positively influence the alignment process and its future implementation success. 相似文献
16.
C. Ranganathan Thompson S.H. Teo Jasbir DhaliwalAuthor vitae 《International Journal of Information Management》2011,31(6):533-545
Despite increased interest and growing investments in web-based supply chain management (SCM) applications, firms face numerous challenges in successfully web-enabling their SCM activities. In this research, we focus on two main objectives – (i) to understand the key antecedents that affect the web-enablement of SCM activities; (ii) to document the performance impacts of web-enabled SCM efforts. Based on a large-scale, questionnaire survey of North American organizations, we assessed the influence of six factors namely – supplier synergy, information intensity, managerial IT knowledge, interoperable IT infrastructure, perceived IT returns on investments (ROI) and formal governance mechanisms – on the extent of web-enabled SCM. Our results revealed a strong positive influence of supplier synergy, information intensity, managerial IT knowledge, inter-operability and formal governance mechanisms on the extent of web-enabled SCM. We also found a negative association between relative cost–benefit perceptions and the extent of web-enabled SCM. Further, we also found strong positive association between extent of web-enabled SCM and the benefits realized from SCM efforts. We discuss the implications of our results for research and practice. 相似文献
17.
《国际创新研究学报(英文)》2020,4(1):1-15
The purpose of this study is to explore the impact of third-party relational governance on the performance of collaborative innovation in China. By integrating the relational view and innovation appropriation perspectives, this study analyses the effects of three mechanisms of third-party relational governance—co-reputation, interorganizational routines, and technological norms—on collaborative innovation performance. Additionally, this study investigates the moderating effects of the protection of intellectual Property Rights (IPR) on the relationship between third-party relational governance and collaborative innovation performance. Survey data of high-technology firms in China are used to empirically test the hypotheses. The results show that third-party relational governance has a positive effect on collaborative innovation performance and that IPR protection has different moderating effects. This study contributes to the relational governance literature by adding the perspective of third parties and analyzing three mechanisms of third-party relational governance in a single model. This study also contributes to the innovation appropriation literature by examining the role of IPR protection in governing collaborative innovation in China. Finally, this study offers suggestions on how Chinese firms should govern their collaborative innovation to remedy the limitations of a weak IPR legal institutional framework. 相似文献
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19.
对TPL企业的IT战略的构成、分类及规划问题进行分析,在此基础上探讨不同IT战略对TPL企业的影响. 相似文献
20.
企业联盟组合配置战略与组织创新的关系研究——基于我国汽车行业的多案例研究 总被引：1，自引：0，他引：1
以企业联盟组合为研究对象,本研究采用多案例比较的研究方法,探讨企业如何设计和管理联盟组合来支持其长期战略目标的实现。首先,基于伙伴竞争性、资源冗余性和关系紧密性三个维度,提出联盟组合配置战略的分析框架;其次,结合案例分析了联盟组合配置战略对组织创新的不同作用,强调企业应基于各个阶段的战略目标动态地配置联盟组合,从而发挥联盟组合的最优绩效;同时,指出尽管拥有稀缺资源、地位斐然的跨国大型企业往往被视为理想的潜在合作伙伴,但是我国企业在与之建立联盟之前必须审慎评估合作的利弊,并利用联盟组合配置战略达到战略合作的目的。 相似文献