共查询到20条相似文献，搜索用时 189 毫秒
1.
2.
在整理大量文献的基础上,探讨外包成功衡量方式的研究,主要从外包关系质量、知识分享、能力和信息技术几个方面对影响因素进行总结,最后对未来的研究方向进行展望. 相似文献
3.
试论我国"电子政府"的信息技术外包策略 总被引：5，自引：0，他引：5
电子政府在我国的发展趋势不可逆转，但是资金、技术、观念等因素都制约着电子政府的发展，信息技术外包作为较新的运作方式，具有成本和效率上的相对优势。文章分析了国外电子政府中信息技术外包策略的应用状况，并对我国电子政府信息技术外包策略的驱动因素及相应的支撑条件进行了探讨。 相似文献
4.
随着外部服务市场的发展，越来越多的图书馆将其某些运营业务外包，业务外包已成为许多图书馆采用的运营战略。研究选择性图书业务外包的决策问题，分析了选择外包业务的影响因素，指出应综合考虑经济、业务和技术三个因素来选择业务外包对象及其外包程度，提出了基于外包业务的重要性／外包风险、外包业务量两个维度的图书业务外包交易方式决策模型，并分析了四种情况下的交易方式选择问题。 相似文献
5.
情境因素对软件外包过程中知识转移的影响分析 总被引：2，自引：0，他引：2
在知识共享及软件外包领域的已有研究成果基础上,分析了软件外包中的知识转移过程;在对西安高新技术产业开发区管委会分管软件外包的有关负责人以及西安软件园从事软件外包业务的七家软件公司进行访谈的基础上,识别出软件外包中影响知识转移的各种情境因素,提出情境因素对软件外包过程中知识转移影响的概念模型;分析了各个情境因素对软件外包中知识转移的影响,分析表明:地理距离、法律体系与行业政策、基础设施与技术水平、文化情境等各个情境因素作为调节变量影响着发包方与接包方发送和吸收知识的意愿和能力对知识转移效果的影响,从而在某种程度上间接影响软件外包的绩效。 相似文献
6.
IT外包是企业在快速变化环境下的一种战略选择,而IT外包中的知识转移对于外包的成功具有重要意义.本文在已有文献基础上,提出IT外包中知识转移影响因素的理论框架,并提出假设.结合对西安软件园内9家从事IT外包业务的企业高层管理人员进行了访谈调查,设计调查问卷,并对这些企业中参与外包项目的员工进行了问卷调查.用SPSS17.0和AMOS16.0对收集的数据进行分析,结果表明:信任与业务熟悉度对合作双方关系有正向影响;信息技术能力对信任有正向影响;合作双方关系对知识转移有正向影响;信息技术能力对知识转移有正向影响. 相似文献
7.
近年来,服务外包与采购成为理论界和实践人士共同关注的话题。本文在相关理论分析的基础上从资源和能力理论出发提出,服务外包的驱动因素主要有两个维度,即资源类型和资源层级,由此划分为四种需求类型,即组合型被操作性资源、组合型操作性资源、互连型被操作性资源以及互连型操作性资源。不同资源诉求下其服务外包的组织方式也可分为四类,即分散式服务外包、集群式服务外包、内包服务以及获益型服务外包。此外,本文在上述理论框架的基础上从交易成本等理论出发,又对各种外包组织方式下其相应的治理机制进行了探讨。本文研究的启示在于发包方需要根据自身需求,选择适配的外包组织方式,同时合作双方还需要把握治理机制的使用,从而形成良好、长期的合作伙伴关系。 相似文献
8.
从IT外包的知识转移过程入手,把IT外包中知识转移分为发送、获取、交流、积累和反馈5个阶段,并对每个阶段进行特征描述,构建了符合IT外包知识转移过程模型,即SOEAF模型。在此基础上分析知识转移风险识别的特点,利用问卷调查的数据对IT外包知识转移风险因素进行识别,得出知识共享与反馈、学习能力、技术创新评价体系、协作和信任程度、知识转移的激励机制等5个因素是IT外包知识转移的主要风险因素,最后对知识转移风险因素进行分析。 相似文献
9.
当前，越来越多的跨国公司通过直接投资和技术联盟的方式将R＆D活动离岸经营。R＆D离岸与外包是两个相互联系而有区别的概念。驱动跨国公司离岸从事R＆D活动的因素很复杂，外部环境的改变和成本削减、研发人才获取等内部需求因素解释了这个现象背后的原因。 相似文献
10.
本文对企业内部审计外包决策的相关因素进行了分析,试图提出一个对我国企业内部审计外包决策有参考意义的决策框架。 相似文献
11.
The main objectives of this research were to compare and contrast the findings of the relationships among different stages of information systems (IS) strategic planning, system planning, plan implementation, and IS effectiveness across various organizations in Taiwan. The intent was to take a broad look at the key concerns of IS planning across cultures. The relationships among three phases of planning (strategic planning, systems planning, and plan implementation), and their relationships with user satisfaction were examined. Five hypotheses are used to examine the relationships. The correlation analysis results support the following hypotheses: (1) the extent of IS systems planning is positively associated with the extent of IS strategic planning; (2) the extent of plan implementation is positively associated with the extent of IS systems planning; and (3) the extent of IS strategic planning is positively associated with the extent of user satisfaction. IS systems planning has no effect on user satisfaction. IS plan implementation has no relationship with user satisfaction. 相似文献
12.
摘要：本文探讨在信息系统外包或购置商品软件开发方式下,IS外部提供方与IS需求方的个体之间,信息系统双向知识转移的影响因素。首先在知识转移、信息系统理论的文献基础上,形成一个理论模型,假定信息系统双向知识转移受知识相关因素（共识）、交流相关因素（双向信任、双方的交流能力）的影响。然后采用无干扰实证研究方法,基于讨论信息系统知识的网络论坛,模拟实际情况,收集数据进行回归分析,论证了12项假设中的10项,证实了这两组影响因素与双向知识转移的关系。 相似文献
13.
知识流程外包近年来获得了巨大的发展,但关于其具体运营问题却很少关注。通过强调知识结果的不易测量性,指出知识流程外包利用传统的外包契约将导致较低的外包绩效。通过从长期动态结构中引入一个几乎不计成本的声明,试图解决不可契约部分质量低下的问题。结论指出,知识流程外包必须从长期战略出发,不仅需要更完善的正式契约,还需要加强与外包双方的互惠和信任关系,并且提升对知识结果质量的评估、考评和关注的能力建设,以实现知识流程外包的服务质量激励。 相似文献
14.
知识管理对信息技术和信息系统外包成功性的影响 总被引：16，自引：0，他引：16
提出了从知识管理角度提高信息技术与信息系(IT／IS)外包成功性模型，指出：IT／IS外包失败的原因有三个：第一，外包企业与IT/IS供应商之间知识流动顺畅性，包括供应商知识到客户以及客户到供应商之间双向流动。第二，外包合作双方和谐关系。第三，环境动态性。流畅的知识流动、和谐的客户供应商关系以及稳定的环境是外包成功的保证。 相似文献
15.
Hilary BergerAuthor Vitae 《International Journal of Information Management》2011,31(5):480-485
Outsourcing as a logical consequence of globalization has caused a shift towards the integration of labour forces where communications play a significant role in the success of outsourcing partnerships. Utilizing the lens of an outsourced telecommunications case study we examine how a problematic client-supplier relationship across global loci was transformed by implementing a stakeholder analysis. We discuss how ineffectual project communications caused confusion, disinterest and apathy of client stakeholders challenging the outsourcing partnership. Our insight evidences not only the necessity to transparently address cultural challenges but emphasizes a crucial need to explicitly validate the different audiences. From the increased clarity and purpose provided it proved possible to instigate solutions such that real benefits to the project were realised. We suggest a number of key learning points as ‘lessons learnt’ to enlighten current and future practice of outsourcing relationships across global projects. 相似文献
16.
17.
《Information processing & management》2022,59(1):102744
Continued integration of technology for the purpose of connecting and exchanging data with other devices and systems over the Internet exposes information security (IS) to growing risks. Organizations can thus achieve a strategic advantage by securing IS as a pivotal information and intelligence asset. This study examined ways of motivating IS professionals to protect information security from potential risks, drawing on the theoretical frameworks of protection motivation theory (PMT) and the theory of planned behavior (TPB) as well as work-related organizational antecedents (e.g., organizational commitment and job satisfaction). This paper proposes structural equation modeling (SEM) in R as a framework for exploring relationships among the variables and determining the overall data fit to the hypotheses. SEM is a multivariate technique which simultaneously executes both factor analysis and aspects of multiple regression in order to estimate interrelated relationships while also allowing path analytic modeling to be performed with latent, unobserved variables. Using 804 questionnaires with SEM analysis, we find support for the following predictors’ associations: (a) information security attitudes and subjective norms, as constituents of TPB, significantly influenced information security protective behaviors; (b) the coping appraisals (self-efficacy and response cost) and threat appraisals (threat susceptibility and threat severity) of PMT were significantly predictive of information security protective behaviors; and (c) organizational commitment positively impacted information security protective behaviors. However, job satisfaction and perceived behavioral control as a construct of TPB were not associated with information security behaviors. The main theoretical contribution of this research is that the addition of organizational commitment allows the behavioral science model to offer a novel understanding of IS professionals’ protection motivation and actual behaviors in the Chinese context. This study has several practical implications for organizations. In order to encourage IS professionals to follow protective security behaviors, organizations should set up the belief that a close relationship with subordinates plays a vital role in ensuring information security, improve IS employees’ perception and cognition of their importance to the organization, constantly highlight the importance of information security protection, and emphasize the severe consequences of information security threats during trainings. 相似文献
18.
This study extends the post-acceptance model of information systems (IS) continuance, which is widely used to explain users’ satisfaction and IS continuance intentions. The extended model includes additional variables such as perceived ease of use (PEOU), attitude, trust, and enjoyment. The proposed model was tested using meta-analytic structural equation modeling (MASEM). The analysis included 1,056 observations on fifteen relationships from 214 independent studies with a combined sample of 84,343. The results confirm the significance of all the relationships proposed in the original model. Furthermore, the findings indicate that PEOU directly influences perceived usefulness, satisfaction, and attitude. Trust and enjoyment both have a positive impact on users’ satisfaction and IS continuance, wherein the effect of enjoyment was higher than trust. post-consumption satisfaction resulted in a favorable attitude toward technology, which further affected IS continuance. From a theoretical perspective, the current study acknowledges the shift in users’ attitude toward technology and emphasizes the hedonic value of IS usage as users report a higher degree of satisfaction toward responsive, easy to use, and enjoyable technologies. Marketers should focus on the enjoyment and gratifications derived from technology to increase potential IS usage. 相似文献
19.
知识密集型服务创新与现代服务外包 总被引：3，自引：0，他引：3
如何通过发展国际服务外包，提升我国现代服务业的发展水平，是一个重要的课题。本文首先分析了国际服务外包对承包方的影响，而后基于OECD关于知识密集型服务活动与创新的新观点，论证了发展国际服务外包推动了我国的知识密集型服务创新，最后提出了我国发展国际服务外包的若干思路。 相似文献
20.
Lack of a close ‘Information systems (IS)–business relationship’ has been described as a potential inhibitor to improving the contribution that information systems (IS) make to business performance. Yet the value of specific attributes of an enduring relationship between IS and business remains to be demonstrated by empirically confirming their link to IS performance. Using data collected from 167 South African and Australian companies, this study examined the effect of three relational attributes, namely commitment, mutual understanding and shared vision, on the contribution of IS to business performance. The study also examines the interrelationship amongst the relational attributes. Results revealed that a strong IS–business relationship is a significant determinant of IS performance. Organisations more successful in their use of IS are characterised by strong commitment on the part of the business to IS efforts, higher levels of IS understanding of the business, and a long-term agreement, between business and IS executives, on IS priorities. Results have important implications for organisations looking to improve the contribution of IS to organisational performance. 相似文献