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1.
《Communication monographs》2012,79(4):292-301

The social skill deficit theory of depression states that a lack of social skill is related to the development of depression. However, the findings on this relationship are mixed, possibly due to a variety of variables surrounding the conceptualization and assessment of social skill, as well as the type of subjects used in these investigations. A meta‐analysis was conducted to determine the magnitude of the relationship between depression and social skill as measured by self‐reports, observer‐ratings, and behavioral assessments. The results showed moderate, but not unequivocal, support for the social skill deficit theory. Depression was most strongly related to social skill deficits when they were measured via self‐reports. Observer‐ratings and behavioral analyses of social skill revealed weaker and more sporadic relationships with depression. Several moderator variables as well as a tendency toward negative self‐evaluation in depression appear to influence these relationships.  相似文献   

2.
ABSTRACT

In the present study, we constructed a new research model to understand the feedback effects of brand extension by applying expectation disconfirmation theory to a real-world case of brand extension among South Korean newspapers. We found that the feedback effect was significant in brand extension efforts between the newspaper and broadcast industries. In addition, the relationships between evaluations of the extension brand and the parent brand were mediated by variables defined by expectation disconfirmation theory, including perceived performance and expectation disconfirmation. We also found that expectation disconfirmation can affect evaluations of the parent brand regardless of the perceived fit. Finally, we verified that expectation disconfirmation differs according to the level of perceived fit.  相似文献   

3.
《Communication monographs》2012,79(3):161-183

Perhaps the most well‐known finding in the study of interpersonal relations is that attitude similarity leads to attraction. Recent research has found that the similarity‐attraction effect is diminished after informal social interaction. The mediating effects of verbal and nonverbal behaviors in attenuating or strengthening the effects of similarity on attraction have not themselves been studied. The present experiment tests the similarity‐attraction relationship in a conversational setting while investigating the effects of kinesic and vocal behaviors as mediators. Forty dyads, with similar and different attitudes who were newly acquainted or well known to one another, participated in 30 minute, non‐directed conversations. Their conversations were videotaped and coded for several vocal and kinesic indicators of involvement. After taping, subjects filled out attraction and satisfaction measures. Analyses revealed that attitude similarity affected attraction and satisfaction, even after an intervening interaction. Attitude similarity affected posture and orientation as well as similarity in gaze and adaptors; relationship stage affected vocalizations and discrepancies between partners’ speech rate and posture behaviors. Finally, it was found that senders’ smiling, speech rate, and postural orientation explained variance in partner attraction and satisfaction beyond that due to initial attitude similarity‐dissimilarity; certain measures of behavioral similarity accounted for attraction and satisfaction outcomes, reducing the effects of attitude similarity.  相似文献   

4.
This study examined the nature of deceptive vocal behavior in interactive situations. Data from an earlier study were used to conduct a detailed analysis of vocal features of deceptive speech. Vocal samples were analyzed perceptually and acoustically. Of three categories examined (time, frequency, and intensity), the time variables best discriminated between truthful and deceptive speakers, with deceivers exhibiting shorter message length, longer response latencies, slower tempo, and less fluency than truthtellers. Deceivers also evidenced increased intensity range, increased pitch variance, and less pleasant vocal quality than truthtellers.  相似文献   

5.
《The Reference Librarian》2013,54(95-96):37-51
Abstract

At Penn State, a “Tell Us What You Think” user feedback button on the Libraries home page provided a convenient mechanism for users to respond to our system migration and the changes they saw in The CAT, our library catalog. The immediate impact of the new system on our users was dramatic, and included strong criticism from a small, but vocal, minority. Within a few months, however, the complaints and comments about the new catalog moderated and the majority of the e-mail traffic coming into the library switched into questions about library services and requests for assistance.  相似文献   

6.
《Communication monographs》2012,79(4):371-380

Two experiments were conducted to identify kinds of interpersonal information conveyed by vocal and content aspects of speech. Speech samples conveying (1) vocal, (2) content, and (3) both vocal and content information were evaluated. Transmitted information was measured by agreement among subjects on adjective rating scales. Most of the information about “benevolence” was conveyed by content, while most of the information about “social attractiveness” was conveyed by the vocal aspect of speech. Information about “competence” was conveyed by both the vocal and content aspects with male subjects, but with female subjects most of this information was conveyed by the vocal aspect.  相似文献   

7.
《Communication monographs》2012,79(2):147-155

In an experimental study, closed‐circuit television was used to test whether visual and/or audio responses from a listener increased communication accuracy. Thirty‐two dyads were drawn randomly from the male and female populations of the basic speech course at Florida State University, Analysis of covariance was used to adjust for the influence of interaction time. The findings suggested that the audio channel carried the information necessary to improve communication, and the visual channel provided auxiliary feedback which was inefficacious without the audio. A secondary finding indicated that within feedback conditions accuracy is independent of times.  相似文献   

8.
《Communication monographs》2012,79(3):266-276
Competence and benevolence are two personality prototypes that have emerged in research on voice and personality. While traits comprising these prototypes have been described, there is incomplete information about the interaction effects of speech rate, pitch variation, and loudness during impression formation processes. Five hypotheses and three research questions were advanced to examine main and interaction effects of the three vocal variables on the two personality prototypes. The main effects hypotheses were significant for both prototypes. Rate and pitch variation were the most influential for competence and benevolence, respectively. For competence, one interaction effect (rate by pitch variation) was significant. For benevolence, two interaction effects were significant (pitch variation by loudness, and pitch variation by rate). The results are discussed in the theoretical framework provided by implicit personality theory and the structures of the two personality prototypes.  相似文献   

9.
《Communication monographs》2012,79(4):290-301

This study employed factor‐analytic techniques in two separate experiments to determine the dimensions of message interpretation when different opinions on black‐white relationships were expressed. People in five cities responded to messages varying in perceived racial militancy. The results yielded a factor structure with three strong and pure dimensions accounting for 68 percent of the variance. Suggestions for the use of these scales in a variety of situations were offered.  相似文献   

10.
Stasis∗     
《Communication monographs》2012,79(4):345-369

This research investigates retrospective participant accounts of a communication event in the development of close relationships—"Our First Big Fight” (FBF). The event is contextualized in terms of theories of relationship development, the role of conflict in development, and empirical studies of both turning points and critical events in close relationships. Open‐ended interviews were conducted with couples whose relationships had survived their FBF, couples who had not yet had an FBF, and individuals who had recently broken up with their relational partners as a result of their FBF. The data were analyzed through a procedure consistent with the grounded theory approach. Results indicate four conditions leading up to the FBF (uncertainty over commitment, jealousy, violation of expectations, personality differences), three effects of the FBF (clarification of feelings, awareness of interdependence, introduction of thematic conflict), and three differences between the “non‐survivors” and the “survivors” (increasing vs. decreasing uncertainty in the relationship, different beliefs regarding communication and conflict, differences in attributions regarding the FBF).  相似文献   

11.

This study examined relationships between nonverbal immediacy and liking, and between liking and vocalics in workplace environments. Subordinates ‘ perceptions of their supervisors’ nonverbal immediacy behaviors were strongly correlated with subordinates’ liking for their supervisors, and supervisors’ vocalics were linked significantly to subordinates’ liking for their supervisors. Findings in this study provide fresh insight into the relationships between supervisors’ communication behaviors and subordinates’ attitudes. The results also identify the cross‐contextual nature of the correlation between nonverbal immediacy behaviors and liking. The findings support and extend existing relational maintenance, nonverbal immediacy, vocalics, and liking literature.  相似文献   

12.
《Communication monographs》2012,79(3):203-254

The purpose of this investigation was to isolate personality correlates of leadership by determining the unique personality profiles associated with autocratic and democratic leadership styles. Based on a multiple discriminant analysis which separated the autocratic from democratic groups on the basis of seven personality variables (of 53 considered), subjects were classified as autocratic or democratic with a 75.66% accuracy. Also, a personality profile emerged from the pattern of scores on the variables from the discriminant analysis which allowed for a useful personality‐based characterization of autocratic and democratic leaders.  相似文献   

13.

This study reports the extent to which four social and message perception abilities predict the use of person‐centered messages in regulative influence situations: construct differentiation, number of prosocial influence goals, awareness of message effects, and positive outcome predictions. Undergraduate students completed several message tasks along with the Role Category Questionnaire to measure interpersonal cognitive complexity. Construct differentiation and the message analysis variables accounted for 45% of the variance in person‐centered regulative messages. Each of the message knowledge and goal variables was a significant predictor of person‐centered regulative messages. Person‐centered regulative messages were more likely to be produced by people with highly differentiated construct systems, people who had prosocial influence goals, and people who had knowledge of and confidence about the effects their messages would have on their message recipients.  相似文献   

14.
15.
ABSTRACT

Using expectancy violations theory, this study examined how the communication of unexpected feedback messages evoke emotional responses. A convenience sample (N = 309) reported instances of unexpected feedback within the last month. Results showed that receipt of the feedback message types were considered moderate-to-high violations. Violation expectedness and valence were negatively associated with the emotional responses, but violation importance was positively associated with the emotional responses. Finally, hurt and anger (but not surprise) were positively linked to perceptions of relational damage between the message sender and receiver. Taken together, our study demonstrates that expectancy violations are connected to emotions and relational outcomes.  相似文献   

16.

The purpose of this study was to examine how differences in organizational control expectancies affect superior‐subordinate interaction and relational certainty. Employees (N = 280) from several organizations completed measures of perceived control, attributional confidence, and superior‐subordinate interaction. Results indicated significant relationships between subordinates ‘ work locus of control orientation with relational certainty and superior‐subordinate relationship quality. A large effect was observed between subordinates ‘ report of relational certainty with supervisor and supervisor leadership style.  相似文献   

17.

This study explores the relationship between several structural level variables and repeat viewing of prime‐time public television programming. A strong positive correlation was found between audience ratings and repeat viewing. Analyses of variance were performed on repeat viewing using program scheduling, presence/absence of continuing dramatic story line, and household cable status, and significant effects for repeat viewing occurred for all. A regression model utilizing these variables accounted for a moderate degree of variance in repeat viewing.  相似文献   

18.
Emotional support is often conveyed to people with cancer; however, not all support messages are effective, leading some potential supporters to fear appearing incompetent when communicating support. Additionally, nonverbal behaviors, such as vocal fluency, pitch variety, eye contact, and conveying concern, have previously been associated with support recipients’ outcomes and perceptions of speaker competence. This experiment determines whether these nonverbal behaviors can be increased through message planning. Participants were randomly assigned to either a planning condition or a distraction task condition before recording emotional support messages for a friend hypothetically diagnosed with cancer. Results showed that planners spoke with significantly more vocal fluency and conveyed significantly more nonverbal concern than nonplanners. Planners also used more eye contact and pitch variety than nonplanners, but these differences were not statistically significant. Results suggest that planning may improve some nonverbal aspects of communicating support, which may in turn improve perceptions of supporters’ competence.  相似文献   

19.
《Communication monographs》2012,79(4):337-361

This paper reports the results of two longitudinal studies of openness‐closedness cycling in relationship development based upon a model by Altman, Vinsel, and Brown (1981). Study 1 consists of behavioral observations of interactions among acquainting dyads over four weeks. Study 2 consists of self‐reported measures of subjects’ openness, openness of other, communication satisfaction, and relationship satisfaction in intact relationships over ten weeks. Fourier Analyses of the time series were conducted and meta‐analyses were conducted to test the hypotheses. Both studies strongly support a cyclical model. There appear to be short cycles recurring within conversations superimposed over larger cycles across conversations. The results also suggest that people match and time the amplitude and frequency of their own cycling behavior to coincide with that of their partner. Study 2 found that the cycles of perceived openness coincide with fluctuations in communication satisfaction and that deteriorating relationships and older relationships evidence greater amplitudes in their cyclical fluctuations.  相似文献   

20.
《Communication monographs》2012,79(3):208-214

This study focused on patterns of verbal behavior embedded in the interview process rather than on externalfactors as predictors of outcome. A Markov model was used to map the relationships between interviewer styles, time, and patterns of communication. Each interview was conceptualized as a system, and the categories of verbal behavior were treated as the finite number of states the system could ocupy. Thirteen‐state and three‐state models of the interview systems were constructed which displayed both state probabilities and transition probabilities of the system's states. The basic finding was that although each interview system had different probability structures, the structure of any one system was quite stable over time.  相似文献   

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