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1.
Transparency     
ABSTRACT

Within organizations, employees often discuss the need for transparency but what exactly is transparency? Transparency is often linked with communication in an effort to create an organization that is more informed about decisions and processes creating a sense of employee engagement. But leaders are not able to operate in a completely open manner due to a variety of factors. What leadership activities can be conducted in a transparent manner and how is transparency balanced with confidentiality? Transparency is not just a leader responsibility but other managers and employees contribute to organizational transparency. This column will provide more insights into the complex issue of transparency within libraries.  相似文献   

2.

The purpose of this study was to assess the relationship between temporal and structural components of organizational life (i.e., job tenure, employment history, and organizational history) and employee dissent. This was accomplished by comparing respondents’ reports about their tendencies to use varying strategies for dissent to their reports about present job tenure, number of full‐time employers, total years work experience, and organizational status. Structural equation models were used to examine the association between temporal measures (job tenure, number of full‐time employers, total years work experience), structural measures (organizational status) and dissent constructs. Findings indicated that articulated dissent use was associated with management status, whereas latent dissent use was associated with nonmanagement status, increases in present job tenure and decreases in number of full‐time employers and total years work experience.  相似文献   

3.
This research explores the relationship between employees’ disposition and several important job attitudes. Dispositional affect is a personality trait that describes people's emotional responses to situations. This study explored how affective disposition influences the job attitudes of work engagement, organizational commitment, and job satisfaction. Data were collected from a sample of librarians, and the results show that affective disposition strongly predicted the three job attitudes in the expected directions. The findings contribute to knowledge of the role of personality in the workplace and provide guidance for library managers on how best to facilitate positive job attitudes.  相似文献   

4.
The data used in this article is based on the reviewing of relevant literature to provide an overview of the concepts of organizational commitment, job security, and interpersonal relations, as well as on the results of the original online survey, conducted by the article's authors, held in 2012 in Estonian university libraries governed by public law. On the basis of the current study it can be said that Estonian university librarians’ are generally committed and loyal to their library, but significant influencers of that are general job satisfaction, job security feeling, good relationship with the closest colleagues, and support and recognition from direct supervisor. However, the sign of a danger is that 42% of the respondents are ready to change their job, if a more suitable opportunity is available. The results also show that the length of employment in a particular library is positively correlated with job commitment. The biggest challenge for managements of the university libraries in Estonia is to keep young professionals not only committed to their current libraries, but also committed to their chosen occupation. Management should also pay more attention to improve communication between direct managers and employees, and to improve the job security feeling among librarians.  相似文献   

5.
This article continues and extends the emerging scholarship of strategic media management by examining the day-to-day challenges that media managers face when managing strategic renewal in traditional print-oriented media firms. The aim, in particular, is to shed light on the tensions and paradoxical situations that middle managers need to deal with in contexts where taken-for-granted industry recipes and well-established business practices have become problematized as a result of industry-wide technological and cultural change. Based on an empirical case study, the article identifies and elaborates on three interconnected paradoxes, rooted in the history of the company and past decisions of its top-management: (1) balancing employees’ needs for stability with organizational needs for change; (2) bridging employees’ needs for security and tradition and the organizational need for learning and taking risks; as well as (3) reconciling employees’ needs to “focus on themselves” with organizational needs to collaborate for collective success. Theoretically, the article contributes to the literature by working toward a new paradox perspective on managing strategic renewal in media organizations. This theoretical perspective is offered as an interpretive framework for empirically exploring and critically examining the dynamics and complexities of strategic media management in the continuously changing business environments of the industry.  相似文献   

6.

The purpose of this study was to examine how employees’ strategies for expressing dissent relate to work locus of control expectancies. Employees (N = 280) completed measures of organizational dissent and work specific locus of control. Results indicated that employees reporting an internal control orientation used significantly more articulated dissent than either moderate or external control oriented employees. Additionally, findings indicated that external oriented employees used significantly more latent dissent than employees reporting either moderate or external control orientations did.  相似文献   

7.
This study challenges assumptions regarding the value and necessity of frequent face-to-face workplace interaction by building upon a theoretical framework for the consequences of telecommuting. Using a multiple mediation approach and path analysis, the study examines the extent to which telework affects job satisfaction through the experiences of work–life conflict, stress due to meetings and interruptions, perceived organizational politics, and information exchange. Results reveal that high-intensity teleworkers (n=89) are more satisfied than office-based employees (n=103) and achieve significant benefits from their work arrangement, with work–life conflict most influential toward job satisfaction. The path model reveals more complex indirect paths linking telework and job satisfaction.  相似文献   

8.
Managing chronic illness is not just a healthcare issue but is also relevant to workplace communication and relationships. Workers with chronic conditions are faced with the decision of if and how they should disclose the chronic condition to their supervisors and co-workers. These decisions are laden with fears of stigma or other forms of discrimination that are commonly associated with invisible identities. This study used a qualitative questionnaire and thematic analysis techniques to reveal three reasons why workers chose to (or not to) reveal their chronic condition in the work environment: facilitate continued employment, enacting values, and explaining absence or condition. Viewing the results through social exchange theory showed that employees exchange (or do not exchange) personal information for workplace accommodations.  相似文献   

9.
10.
Hypotheses were generated regarding the relationship among communication openness, satisfaction, and length of employment in Japanese organizations. A questionnaire was administered to employees of Japanese organizations in the Tokyo area. The data revealed that upward, downward, and lateral communication openness were associated positively with both relational and organizational satisfaction. Length of employment also was associated with downward and lateral communication openness and with both relational and organizational satisfaction. The relationships between length of employment and satisfaction differed for employees in large and small‐to‐moderate sized organizations. Lateral communication openness was associated positively with satisfaction variables and there was a relatively small association between length of employment and satisfaction.  相似文献   

11.
ABSTRACT

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed to, and actively support the university's goals. Much of this work happens via the myriad of interactions library staff at all levels have with students and staff (and indeed community members) of all kinds. When the attitude and behavior of library staff does not truly reflect the library's and the university's branding or goals, this undermines more explicit measures of value. It is important for the leadership of academic libraries to understand and influence how every library staff member views his or her role in the organization, so that their communication is reflective of a confidence in themselves and their profession, and a solid understanding of their institution and the higher education landscape. In large-scale organizational change, both intellectual and emotional buy-in to the organization can wane. We seek to show how a people-centered change process, rather than adversely affecting staff buy-in, could instead increase buy-in to the organizational change.  相似文献   

12.
This study sought to develop a typology of communication challenges perceived by frontline employees during the implementation of organizational change. A sample of midlevel managers (N = 166) self-reported 486 challenges they perceived encountering while implementing a new customer service program at a national textbook retailer. These perceived impediments were inductively analyzed into a five-tiered typology including (a) resistance from external stakeholders, (b) a lack of resources and decision-making authority, (c) personal management issues, (d) competing changes, and (e) staff resistance.  相似文献   

13.
ABSTRACT

Academic libraries in developing countries are underfunded and require transformational leadership to manage the resultant changes and ensure organizational effectiveness. This study attempts to identify the prevalent leadership styles in academic libraries in South West Nigeria using the Multifactor Leadership Questionnaire. The study reflected that the library managers portrayed mostly a mix of transformational and transactional leadership styles. The library budget, equipment, and acquisition were most affected by recession. The library leaders preferred a mixture of investment and retrenchment (cost controlling) strategies to cope with recession. Leadership assessment using transformational model for coaching and recruitment is recommended for libraries.  相似文献   

14.
Organizational Surveys: A System for Employee Voice   总被引:1,自引:0,他引:1  
Although surveys are often used to assess and track employee attitudes and opinions over time and are used quite frequently by applied communication researchers, the use of surveys as a channel to voice employee attitudes and opinions has not been fully explored in the employee voice or basic organizational communication literature. With the increased call for accountability, effective applied communication researchers can play an important role in ensuring that organizations engage in the survey process in a manner that is “safe” for employees, and ethical and practical for the organization. Because the question of how to accomplish this task is complex and cannot be fully addressed within the constraints of a commentary, I offer three general principles to guide future researchers in helping overcome organizational communication problems:
  1. Build trust in the organizational survey process, the researcher(s), and the organization.

  2. Eliminate the adversarial relationship that often exists between management and employees who speak up.

  3. Provide evidence that the organization does more than purport to value the things that it says it values.

  相似文献   

15.
In organizational communication studies, empowerment has come to connote flatter structures, participation programs, and other techniques thought to enhance member competence and control through increased self-direction. We contend that this model-and, arguably, organizational communication studies more broadly-presumes a particular employment contract. We report a study of a different contract: staff-volunteer relations at a nonprofit organization. Our results indicate that, while volunteers prioritized the role of social support in accomplishing empowerment, staff members treated volunteers as pseudo-employees to be empowered through enhanced authority and participation. Ironically, the staff's model impeded volunteer empowerment. We use the case to mark the contingent character of empowerment, and specifically, (a) its contextual and intersubjective nature, (b) its relational and emotional aspects, and (c) the importance of members' temporal investment in the organization. We conclude that attention to diverse membership contracts and contexts can complicate and enrich empowerment theory.  相似文献   

16.
This investigation examined the relationship of information adequacy to job satisfaction and organizational culture in a healthcare organization with both office and field personnel. Information adequacy was assessed in four areas: personal performance, organizational policies, organizational performance, and organizational objectives. Comparisons of field and office personnel indicated that they did not differ on information adequacy or job satisfaction; they did, however, differ on several dimensions of organizational culture. Also, the relationship of information inadequacy to job satisfaction and organizational culture differed for employees depending on whether they worked primarily in the field or primarily in the office. Implications of the findings are drawn for organizations with a dispersed-network structure.  相似文献   

17.
Reductions in work force (downsizing, delayering, resizing, outplacement, layoffs, demassing) are used by organizations to achieve desired economic goals and ensure survival. However, these reductions often negatively affect the work behaviors and attitudes of continuing employees and thus, may detract from the success of the reduction in work force. The purpose of this study was to increase our understanding of the effects of multiple workforce reductions on survivors by extending Brockner's (1988) model and outlining the role of communication in the process so that researchers and practitioners can better predict and control for the effects of workforce reductions. In pursuit of this goal, a causal model of effects on survivors was developed and then tested with data collected in a large, midwestern insurance company that implemented two workforce reductions.

The hypothesized model was inconsistent with the data and subsequently was rejected. A revised model was then tested and found to fit at three time periods. The revised model demonstrates survivor reactions to reductions are complex and change over time and in response to multiple reductions. The main conclusion was that managers can influence survivor information deprivation, career future uncertainty, work satisfaction, and propensity for turnover by paying attention to, and if possible controlling, organizational identification, financial rewards, work team communication support, and manager communication support. The results also suggest that survivor reactions to prior organizational interventions may influence the success of current interventions.  相似文献   

18.
Managing private health information in the workplace has become a salient communication issue for employees, supervisors, and organizations. The primary objective of this investigation is to explore employees’ perceptions of and preferences for communicating about health information in the workplace. A qualitative focus group study was conducted using Communication Privacy Management Theory (CPM) as a framework to organize the questions employees face about sharing personal health information. Forty-nine workers were recruited to participate in nine focus groups. The results demonstrate a variety of contextual influences and behaviors relating to employees’ preferences for discussing health information at work. Specifically, the researchers identified five emergent themes in the data: rules for sharing private information, boundary coordination, reasons for permeable boundaries, reasons for impermeable boundaries, and organizational environment and conditions. The data parallel CPM and have practical implications for managers aiming to improve the regulation of health information in the workplace.  相似文献   

19.
《Journalism Practice》2013,7(7):817-833
ABSTRACT

This article reports on job loss among Canadian journalists between 2012 and 2016. Building on Australian research on the aftermath of job loss in journalism, this article examines the experiences of 197 journalists who were laid off or who took a buyout, voluntarily or not, due to corporate restructuring in Canadian media (both French and English). To date, no scholarly research in Canada has examined what happens to journalists after they are laid off, including the personal and professional experiences journalists undergo when they lose their job and seek a new one, or the implications of these experiences for Canadian journalism in general. Overall, in a result that mirrors laid-off Australian journalists’ experiences of re-employment, we find a dramatic shift among journalists’ employment status and a decline in incomes after job loss. The majority of our survey participants moved from full-time, secure, and well remunerated work to more precarious forms of employment in and out of journalism, including freelance, contract and part-time. This shift in employment status demonstrates underlying precariousness in Canadian journalism. We argue that job loss in journalism has implications for broader social life and for journalism as an institution vital for participation in democratic life.  相似文献   

20.
This investigation examined the relationship of information adequacy to job satisfaction and organizational culture in a healthcare organization with both office and field personnel. Information adequacy was assessed in four areas: personal performance, organizational policies, organizational performance, and organizational objectives. Comparisons of field and office personnel indicated that they did not differ on information adequacy or job satisfaction; they did, however, differ on several dimensions of organizational culture. Also, the relationship of information inadequacy to job satisfaction and organizational culture differed for employees depending on whether they worked primarily in the field or primarily in the office. Implications of the findings are drawn for organizations with a dispersed‐network structure.  相似文献   

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