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Abstract Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent University began offering online courses during the early 1990s, and it also developed a new satellite campus. As the Regent University Library has explored new and varied ways to serve students on the new satellite campus and other distance learners, the implementation of services has been challenging, but rewarding, for the library staff. 相似文献
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《图书馆管理杂志》2013,53(1-2):425-438
Abstract Those called upon to instruct or moderate within the asynchronous environment must acquire the skills necessary to engage learners from across a distance. This paper will provide two case studies describing the experiences and practice of working in this environment. The first case study will describe the reference and instructional library support provided to the Master of Continuing Education program offered by the University of Calgary. The second case study will describe the services and resources offered by the Node Learning Technologies Network, particularly those aimed at librarians. 相似文献
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《图书馆管理杂志》2013,53(1-2):409-424
Abstract Reaccreditation offers academic libraries concerned about improving library services to distance students with an important opportunity to obtain support from their academic institutions. Nova Southeastern University (NSU) Libraries provides a case study of how one library has used the reaccreditation process to increase both the administration's cooperation and funding for document delivery, online resources, bibliographic instruction, and local library resources to distance students. 相似文献
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《图书馆管理杂志》2013,53(3-4):413-428
Abstract Beginning in the 1990s, various academic units within our health sciences institution moved aggressively toward providing courses and programs via distance education. Without a centralized campus distance education office, distance library services from our campus evolved sporadically in response to individual needs. In 2001, the library hired its first distance services librarian, whose primary responsibility was to develop a written distance library services plan. In accordance with the ACRL Guidelines for Distance Learning Library Services, the library determined that the formulation of an effective plan required a formal needs assessment of the faculty providing distance education. In this paper, we will discuss the process for developing this needs assessment, based on focus groups and a written survey instrument. We will also address some of the challenges we faced with this approach. Preliminary data identified copyright clearance and lack of awareness regarding library services as the major barriers to distance faculty seeking course support from the library. 相似文献
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《Journal Of Access Services》2013,10(3):1-4
ABSTRACT This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered. 相似文献
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《The Reference Librarian》2013,54(65):61-78
Summary Reference services involve using technologies to teach users how to locate and use needed resources. The use of various media for the presentation of library instruction has gone on since the 1930s. A chronology of the use of film, slides, audio tape, videotape, television, and computer-assisted instruction is presented here with brief commentary on the positive and negative aspects of the use of each type of technology and some combinations of technologies for instruction. 相似文献
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Terry Henner Column Editor 《Medical reference services quarterly》2013,32(2):187-192
ABSTRACTIn spring 2015, a 45-question survey was e-mailed to 585 medical students at the University at Buffalo (UB) in order to gauge their use of library spaces, resources, equipment, and services at UB’s Health Sciences Library and plan for a library space located within a new medical school building. Students’ self-reported use of the library during the academic year is presented along with the features they would like to see in their ideal library space. The responses generated in the survey are a barometer of current use and will be used in the planning process. 相似文献
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《The Reference Librarian》2013,54(75-76):45-54
Summary Difficult patrons have been considered primarily from the perspective of the problem behaviours they present in libraries. Many have attempted to define the problem patron and to provide advice and develop guidelines for frontline public service staff. To understand the difficult patron in academic libraries we need to answer three questions-How well do we know our patrons? Do we unwittingly create difficult patrons through our failure to appreciate their needs? Do we regard patrons as difficult because the way they use libraries and conduct their information research does not match our idea of how it should be done? The answers to these questions suggest that we need to reconceptualize both our patrons and the services we provide. Library staff need to see difficult patrons not as problems but as challenges to the service ideas and standards we hold. A paradigm shift is necessary if we are to reconstruct our beliefs about our patrons, their information seeking behaviours, and the services we provide to meet their needs. Some strategies for developing the skills of library staff to work effectively with difficult patrons are presented. 相似文献
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《图书馆管理杂志》2013,53(2):95-102
Abstract In 1989, the University of Connecticut Library created the Academic Liaison Program to promote communication between the Library and the faculty by designating a librarian as a personal point of contact for each academic program. In consultation with faculty, the liaison librarian is responsible for understanding the department's needs or collections, information services, and instruction. By 1997, the success of the Academic Liaison Program, coupled with electronic services and a resulting need for greater communication with users, resulted in further expansion of outreach efforts. At the recommendation of the Liaison Advisory Team, the concept of staff partnerships within the program was developed. We will discuss our experiences in an informal dialogue further along in the article. 相似文献
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《Public Services Quarterly》2013,9(1):45-64
Abstract Describes the role of a systems librarian at a small academic library. Although online catalogs and the Internet are making library accessibility more convenient, the need for library buildings and professionals has not diminished. Typical duties of a systems librarian and the effects of new technology on librarianship are discussed. Services provided to other constituencies on campus and the blurring relationship between the library and computer services are also presented. 相似文献
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ABSTRACT The model replacing a dedicated off-campus library services (OCLS) unit was one in which librarians provide services to both on- and off-campus students and faculty within their liaison disciplines. A year after this model was implemented, faculty in subjects taught both on- and off-campus were surveyed to assess their awareness of library resources and whether this awareness impacted course assignment design. Findings from this survey combined with a planned review of off-campus course syllabi will help identify areas of concern and lead to ways to strengthen awareness and usage of library resources. 相似文献
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《图书馆管理杂志》2013,53(1-2):439-447
Abstract The state of Louisiana has a long history of consortial activities among academic libraries. Having this infrastructure in place contributed to the ease of creation of a distance library services network that includes both public and private universities. This paper traces the history of academic library consortia in Louisiana, and provides methodologies and results of several surveys of distance education students. The results of a survey currently being conducted are forthcoming. 相似文献
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Samantha Schmehl Hines 《图书馆管理杂志》2013,53(3-4):467-478
ABSTRACT While articles on individual studies, surveys, and programs abound, there is a lack of baseline data regarding what and how libraries provide instruction for their distant populations. Do libraries generally provide information literacy or library instruction to students at a distance? How is instruction usually provided? Is instruction generally assessed? If so, how is instruction assessed? These questions were asked of librarians in an online survey of 143 institutions offering distance programs, randomly sampled from the College Blue Book. With a 55% response rate, data about instruction offerings and assessment were correlated with information about library staff size, budget, and student enrollment. The expectation was that larger libraries with more money and students would provide more and better services, but interestingly these factors had far less influence than anticipated. It seems that the individual efforts of librarians were the major determinants for services offered by libraries at institutions with distant students. 相似文献
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ABSTRACTThis article uses the case study of developing a collaborative “out-of-hours” virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service. 相似文献
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AbstractThe number of military veterans taking advantage of post-911 educational benefits has increased significantly, and institutions of higher education have responded by creating veteran-friendly campuses. Accordingly, academic librarians have engaged in proactive, ongoing conversations about providing services to this unique student population. The authors went on reconnaissance to assess the needs of student veterans and their response to a recently created veterans lounge space in the library. The information gathered from this survey can help provide insight and possible strategies to improve library outreach and services. 相似文献
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ABSTRACT Public and academic libraries continue to have a vital role in providing reference services. As more and more information is only available in electronic form, reference librarians need to reaffirm their core values. Some of the changes happening in reference include smaller reference collections, the disposition of printed reference books, and the increased use of electronic tools. Other topics include different service models for the reference desk, the changing nature of reference questions, and changes in staffing at the reference desk. Finally, the authors speculate about the future of reference services. 相似文献
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Yue Ming 《Public Services Quarterly》2020,16(1):59-64
AbstractWith the development of digital technologies, academic libraries tend to prove a broad scale of digital services for faculty members and students. This column describes challenges for some common digital services in academic libraries and suggests potential collaborating strategies that might enhance the promotion of such services. 相似文献
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Xiaojie Duan 《International Information and Library Review》2013,45(3):157-168
ABSTRACTAmerica has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them. 相似文献