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1.
《The Reference Librarian》2013,54(73):229-241
Abstract Many undergraduate students have no clear idea of the purpose and function of the reference collection and the services offered by the reference librarian. Uncertainty about these resources may cause students to overlook their usefulness, unsatisfactorily complete assignments, and develop a negative attitude concerning libraries. Through a survey, students related their perceptions of the reference collection and reference librarian. The results are intended to give the reference team insight into the students' conceptions and perhaps improve and enhance reference services to undergraduates. 相似文献
2.
《The Reference Librarian》2013,54(61-62):245-254
Summary The Internet opens a wide range of possibilities for accessing materials from both traditional sources and more volatile areas-personal homepages, e-mail and discussion groups archives. Though the role of reference librarians to find the most relevant information for our users seems monumental in this medium, it is an area that needs the objective, ethical expertise of the librarian and archivist. In this 50th year of remembrance of the Holocaust, the Internet is especially active with information on that historic tragedy. Excerpts from accounts by one Hungarian and one Norwegian political prisoner interned in the camps are included as illustrations of material which may not have been found using more traditional research tools. 相似文献
3.
《The Reference Librarian》2013,54(57):77-83
Abstract Thanks to the Internet, the average investor today has access to more information about potential investments and their performance than has been available at any time in the past. When called upon to aid in filtering through this information, the business reference librarian is also faced with the challenge of knowing what is “out there” and how to find it. This article identifies sites that provide information about stocks and their exchanges, mutual funds, bonds, company annual reports, and taxes. 相似文献
4.
《The Reference Librarian》2013,54(73):351-360
Abstract Library school provides librarians with a good background in library science, but to be a professional reference librarian, continuous improvement must be sought. Professionalism can include developing basic employee skills, supporting library standards, participating in university and library functions; presenting papers; and publishing. Being sensitive to communication skills can impact how a librarian is perceived by library users. Image does play a role in the effectiveness of the library professional. Professional reference librarians must market themselves by being visible on campus, in the community, and on the Internet. Being a professional librarian is an opportunity for personal growth and educating the public about a very exciting discipline. 相似文献
5.
《The Reference Librarian》2013,54(61-62):157-163
Summary Students have a need to go beyond their assigned texts when studying the events of the Holocaust. Autobiographies are often the most moving, personal accounts of these horrific times. Reference librarians can offer much assistance for research on specific autobiographies, working in concert with faculty. This article reviews the state of Holocaust education in general, an academic reference department's role in student projects, and an overview of the wide variety of autobiographies that exist. 相似文献
6.
《The Reference Librarian》2013,54(93):3-22
Abstract Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. 相似文献
7.
Julia R. Tryon 《College & Undergraduate Libraries》2017,24(2-4):171-188
ABSTRACTThe role of the reference librarian has changed considerably over the past thirty years. Today reference librarians spend as much time on public relations as on answering reference questions and more time solving log-in issues than on helping with research. Despite this, there is still a role for reference librarians to play using their research and curation skills. That role involves the digital humanities, particularly text encoding projects following the guidelines of the Text Encoding Initiative Consortium (TEI). One such TEI project is the Rosarium Project, which curates online popular materials about roses. 相似文献
8.
《The Reference Librarian》2013,54(79-80):281-295
Summary After a 22-week pilot study, Penn State launched a university-wide real-time virtual reference service in Fall 2002. The Penn State Virtual Reference Service (VRS) features chat, co-browsing, and authentication into licensed databases. VRS serves students, faculty, and staff at 21 residential and commuter campuses statewide, as well as students enrolled in World Campus distance learning courses. This paper presents an analysis of the users, questions, exit surveys, and a VRS librarian survey. 相似文献
9.
《The Reference Librarian》2013,54(87-88):151-162
SUMMARY This article examines the changing paradigms of reference librarianship as they relate to the study of Africa. It discusses important issues to do with the role of the reference librarian in assisting future scholarly research. Particular attention is given to how electronic resources are influencing the nature of Africana reference services and collection development. Given the problems faced in accessing information from Africa, emphasis is also placed on how partnerships between U.S. and African libraries and scholarly institutions can help improve information access in and about Africa. 相似文献
10.
《The Reference Librarian》2013,54(83-84):119-130
SUMMARY Cooperative reference is a valuable approach to serving patrons as well as a means of expanding one's professional knowledge. Members of the reference unit actively participate in cooperative reference for answering patrons' tougher queries, bibliographic instruction, and reference collection development. The cooperative efforts of our unit have expanded our ability to find better information faster. Cooperative reference extends to all librarians within the University Library as each librarian serves in a rotation to staff the reference desk on nights and weekends. Some of the benefits of practicing cooperative reference are the following: providing a balanced and sometimes more complete answer to a reference question; increasing the knowledge of the reference staff by sharing experiences; and increasing morale and support for the reference staff. All of this is accomplished by doing what librarians do best: sharing. Successful cooperative reference relies upon good communication within the department, respect for colleagues, flexibility, and commitment to serving our patrons. 相似文献
11.
《The Reference Librarian》2013,54(69-70):31-47
Summary Although much has been written on technophobia and how it can be treated, little has been published on how the reference librarian can help. Limiting the time spent introducing new technologies, speaking without using computer jargon, offering instruction through different learning styles, and preparing patrons to deal with the problems they encounter are a few of the strategies the reference librarian can do to help patrons deal with their fear of computers. This article examines and defines technophobia, offers short-term strategies that reference staff can use to alleviate the anxiety of their technophobic patrons, and finally touches upon long-term solutions and changes that can be made within the library environment itself. 相似文献
12.
《The Reference Librarian》2013,54(79-80):19-34
Summary The world of the reference librarian is changing. As more and more patrons go to the Internet first to meet their information needs, libraries must be there to help them locate and obtain relevant information. Libraries have been experimenting with virtual reference tools for some time. This paper will provide a brief overview of the development of virtual reference services, examine the need for and provide lessons learned from implementing virtual reference services in a major research library. 相似文献
13.
《资料收集管理》2013,38(3-4):289-295
SUMMARY This chapter is a presentation of the major areas of digital preservation activity with reference to representative and well-known projects. It is also a presentation of the roles that Electronic Resources (ER) librarians may take to assist and advocate for digital preservation. The need for human mediation and decision-making during this early period of digital preservation development is emphasized. The roles and responsibilities of the ER librarian is described in the context of emergent business models for digital preservation as well as questions about the impact of licensing and ownership arrangements on ER preservation. 相似文献
14.
《The Reference Librarian》2013,54(59):163-175
Summary Much has been written about the reference librarian's relationship to the client, but very little has been written about his relationship with fellow reference librarians. In addition to having an ethical obligation to treat colleagues with courtesy and respect, reference librarians must be able to interact effectively with one another in order to provide an optimal level of service to their clients. A well-functioning reference unit builds on the individual strengths of each reference librarian and promotes an environment conducive to consultation and sharing. Provision of consistently excellent service is more easily achievable when each member of the unit feels that her individual contribution is valuable, that each is treated fairly, receives due credit, is secure enough to consult with a colleague with the expectation of receiving help, and is also secure enough to willingly provide such help. The tone for setting such an atmosphere is largely dependent upon the actions of the head of the unit who must set an example of fairness, cooperation, and striving for excellence while providing encouragement to update skills. Collegiality generated in this work environment further boosts productivity and enhances working conditions. 相似文献
15.
16.
《The Reference Librarian》2013,54(83-84):57-70
SUMMARY Reference librarians are expected to interact effectively with a variety of clientele and are taught skills such as approachability, showing interest, and verbal and non-verbal cues. Librarians who have a knack for interpersonal skills do very well both at the reference desk and interacting with their co-workers. An area that is rarely addressed in the literature (or in library school) is that of educating librarians about how to establish professional, collegial relationships with one another. It is assumed that if a reference librarian can interact well with patrons, in a professional manner, he or she will be able to successfully “fit into” almost any reference department. This article discusses the importance of interpersonal skills within the Reference Department and ideas for improving these skills to enhance co-worker relations. 相似文献
17.
Susan Hubbs Motin 《College & Undergraduate Libraries》2013,20(4):121-129
ABSTRACT After learning and teaching about the Holocaust for the past 16 years, the author advocates that librarians join Holocaust scholars, historians, teachers, and others in ensuring that this horrific and catastrophic event of the twentieth century is correctly understood, taught, and, most importantly, never forgotten. 相似文献
18.
《The Reference Librarian》2013,54(72):219-228
Abstract A reference librarian frequently provides assistance in disciplines with which he is not well acquainted as to terminology or fundamental principles. Whether an advanced subject degree has been obtained or not, reference librarians have an obligation to themselves and the community they serve to broaden and expand their subject knowledge continually. This article outlines the justifications for gaining subject knowledge and the kinds of subject knowledge that reference librarians should possess, as well as offering practical suggestions for its acquisition. 相似文献
19.
《The Reference Librarian》2013,54(61-62):99-111
Summary Fueled by the need to resolve problems in war production and working in the context of New Deal anti-monopoly sentiment, a number of important Senate committees before and during World War II investigated American and other Western corporate ties with German business. Their findings constitute important resources for Holocaust reference. The proceedings and reports of these committces-which include the Subcommittee on War Mobilization of the Committee on Military Affairs and the Special Committee Investigating the National Defense Program-run to many thousands of pages and are located in leading libraries. Careful analysis by researchers may help determine the degree of American and Western responsibility for the Holocaust. 相似文献
20.
《The Reference Librarian》2013,54(33):1-8
The reference librarian serves as the primary frontline professional responsible for aiding, either directly or indirectly, the library's users in their search for information. As such the reference librarian deserves our praise and commendation but such praise and commendation is seldom given in print nowadays as we tend, instead, to look at the downside of reference services be it burnout or the low percentage of reference questions that are answered correctly. Here, then, is an ode, although not in true poetic form, to the reference librarian that seeks to redress the balance by speaking of the noble feelings that we should all have for the essential professionals who serve Our Profession so well. 相似文献