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《The Reference Librarian》2013,54(74):91-101
Summary Among the many ways the World Wide Web has changed libraries are the additional tools gained by librarians and library users for answering reference questions. In addition to the growing number of licensed resources providing the full text of articles from newspapers, magazines, academic journals, and reference works are the millions of free Web sites offering an incredible variety of information about everything. Locating the most useful of these sites and organizing them into categories on library Web sites can be enormously beneficial both to patrons and libraries. After deciding to make their sites reference portals, librarians must make a number of important decisions. 相似文献
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《The Reference Librarian》2013,54(91-92):117-138
Summary The structure of ready reference Web sites in American public and academic libraries reflects answers to consistently encountered design questions. A survey of 100 Web sites shows widespread agreement about naming these resources, using subject categories, and relying on free unlicensed Web sources for content. Opinions are divided about the optimum number of listed sources and the best ways to organize hot links. Guides and explanations rarely are provided for users. Librarians have not built these sites around commercial products, although advanced search features could make the purchase of ready reference tools more appealing. Further study of user behavior would help librarians meet the needs of their clientele. 相似文献
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Core lists of recommended resources have long been used as selection tools for collection development in hospital libraries. However, hospital librarians now rely on the Internet for access to up-to-date information to supplement materials available within their libraries. Many libraries now either maintain a library Web page or provide input for their institution's Web page. The difficulty is determining what sites to include on their page. This article is a basic guide to recommended links for hospital libraries. It is intended as a starting place for hospital librarians who wish to create (or add to) a Web page of good links to be used for answering reference questions, or as a list for library users. The list is available as a link from the Sharp Health Science Library Web page where it will be updated at least annually. Links will be checked on a regular basis. 相似文献
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ABSTRACTResearcher services have proliferated in recent years and numerous free or fee-based sites now promise increased visibility and impact for authors or contributors of publications and other research products. Not all services have the same goals, however, and it can be difficult to know with which services researchers should engage. In this article we establish three categories (author/researcher identification, academic/professional networking, and reference/citation management) and examine nineteen services that fit into those categories.Column Editor's Note This JLA column posits that academic libraries and their services are dominated by information technologies, and that the success of librarians and professional staff is contingent on their ability to thrive in this technology-rich environment. The column will appear in odd-numbered issues of the journal, and will delve into all aspects of library-related information technologies and knowledge management used to connect users to information resources, including data preparation, discovery, delivery and preservation. Prospective authors are invited to submit articles for this column to the editor at kenning.arlitsch@montana.edu 相似文献
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《The Reference Librarian》2013,54(59):189-201
Summary Librarianship represents a second or even third career for a significant number of professional librarians. What are the backgrounds of these second career librarians? What impact do these first careers have on academic reference librarians entering the profession later in their working lives? Does a candidate's pre-MLS career affect how he or she is evaluated by potential employers? A pilot study of academic librarians in Nevada provides some answers to these questions. 相似文献
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《The Reference Librarian》2013,54(91-92):263-277
Summary With so many Internet sites devoted to education for educators, administrators, and librarians, it can be a daunting experience trying to find needed resources. There are special sites devoted to teachers, children, and parents. The government provides free access to database searching, statistics, and full-text publications. State and local levels of government also host valuable data and reports. More and more journals are appearing online in full-text format escalating user expectation to assume all journals will be available via the Internet. Tapping into higher education and academic library sites connects to content rich links. While this is not an exhaustive listing of educational Web sites, it leads to a myriad of valuable resources. 相似文献
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《The Reference Librarian》2013,54(66):141-163
Summary This article examines how a centralized, networked reference service might improve efficiency and reduce costs by addressing two long-standing and seemingly intractable problems associated with the reference process-that librarians spend only a small portion of their time at the reference desk actually answering questions, and that many of the questions they do answer could be handled by paraprofessionals. The authors explore the feasibility of a live, centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center designed to handle the same volume of questions. Applying Erlang C, the standard algorithm used to calculate staffing requirements for commercial call centers, the authors find that a networked reference service based on a call center model could reduce the reference staff requirements at the County of Los Angeles Public Library by 42% or more. These results are very preliminary, and the article cautions against jumping to conclusions until we have much better data on the questions we are answering and the reference process as a whole, but the evidence we do have suggests that networked reference services have the potential to truly revolutionize the way we have been doing reference for the past 100 years. 相似文献
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This article updates the findings from a study by Hal Kirkwood in 2000 of the organization and content of academic business library Web sites. The authors examined 75 sites, focusing on five general aspects of the sites: organization, terminology, instructional elements, integration of resources across formats, and annotations. Results of the study show that business library Websites have dramatically improved in the 7 years since the original study. 相似文献
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《Legal Reference Services Quarterly》2013,32(1-2):133-146
Summary Technology makes it possible for library users to ask reference questions using e-mail or forms on the web and for librarians to conduct reference interviews using chat or videoconferencing software. This article explores each of these technologies and their current and potential use in reference services. A discussion of how technology has changed the way librarians find answers to reference questions is followed by a review of the tools needed for a well-equipped reference desk. 相似文献
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《图书馆管理杂志》2013,53(1-2):349-371
SUMMARY There is a proliferation of Internet sites covering environmental themes. Many of these sites provide reference information in varying degrees. This article highlights environmental Web sites that provide a wide range of pertinent reference sources to a diverse audience. More than 50 highly selective Web sites are included in this paper. Some of these Web sites provide access to library catalogs, full-text articles, and other online resources. The Web sites in this article are in five categories: portals, government sites, special issues, general sites, and databases. 相似文献
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《图书馆管理杂志》2013,53(3-4):351-378
Summary The objective of this article is to examine some of the valuable philosophical resources available on the Internet, especially for librarians who need to determine what resources to provide to faculty, students, and staff. Some main uses of the Internet for philosophical research are: accessing texts, using search strategies to examine the texts, reading and writing electronic journal articles, accessing information from encyclopedias and dictionaries, browsing through paths of interlinked Web sites, searching the Internet for sources, and participating in online discussion forums. This article examines the Internet as a source of primary and secondary texts, journal literature, research databases, reference works, specialized limited area search engines, organizational information, and discussion lists. The article ends with a philosophical reflection on the transformative effect of information technology on the growth of knowledge. 相似文献
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《Legal Reference Services Quarterly》2013,32(4):13-35
Abstract Professors Danner and Bintliff argue that understanding academic freedom and faculty tenure is important for academic librarians, both to gain better perspective on the concerns of faculty researchers and teachers, and to highlight matters of common concern to librarians and faculty. The authors discuss the basic tenets of academic freedom and tenure, then compare academic freedom with the intellectual freedom concerns of librarians. The article concludes by introducing several current issues of importance to librarians, faculty, and everyone concerned with academic freedom on university campuses. 相似文献
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《College & Undergraduate Libraries》2013,20(2):77-93
Summary Loyal to long-held convictions of what undergraduates need intellectually, academic librarians ignore the critical signs that they may be failing students and faculty. Unless librarians are willing to question assumptions about how students think, what they value, and how external incentives shape their behavior in the information environment, they will find themselves increasingly at the margins of students' academic life. If there are important questions that beg for answers before librarians can redefine the teaching role of libraries, librarians have probably never been in a stronger position as a profession to engage in the research necessary for meaningful solutions. 相似文献
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ABSTRACTDespite a general decline in recent years in academic libraries’ reference desk statistics, research indicates that library users continue to have complex research questions but are largely unaware that librarians are waiting and ready to assist them. The challenge for librarians is to connect with users at their point of need. At Bowling Green State University, we are making a move in this direction with proactive (pop-up) chat widgets embedded within our library Web pages, catalog, and databases. Since implementation, the number of chat reference questions received has more than doubled, helping us reach additional users from on-and off-campus. 相似文献
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《The Reference Librarian》2013,54(82):141-155
Abstract The bilingual “Research for Teens” Web site was developed by academic research librarians as an outreach tool that teaches library research skills to teens. Connecting with a teenage audience can be difficult. Universities and businesses with Web sites should not ignore this difficult to please population and potential audience. The site's emphasis is on practicality and evaluation, and the research strategies apply to any library. This article will discuss the creation of “Research for Teens” and the surprising problems and unexpected rewards. 相似文献
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《The Reference Librarian》2013,54(91-92):279-295
Summary A listing of 100 free Web sites with brief annotations that are useful for almost all reference librarians, regardless of whether they are in an academic, public, school, or special library setting. 相似文献
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《The Reference Librarian》2013,54(65):89-101
Summary On the surface many media reference questions seem simple to answer. However, the lack of reference tools often hinders the reference librarian's ability to answer even the most straightforward query. In some cases, the library simply has an inadequate collection, lacking necessary sources. In other cases, the reference tools simply do not exist. Experienced academic media librarians develop toolkits, consisting of published sources and Internet sources that allow us to provide quality reference service, despite the challenges. The appended annotated bibliography represents one librarian's media reference toolkit. Although some of the sources will vary from library to library, many of these sources are essential to effective media reference work regardless of the Specific institution. 相似文献
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《The Reference Librarian》2013,54(79-80):201-213
Summary Increased student use of the Internet and declining reference desk statistics are factors encouraging academic reference librarians to look for new ways to reach patrons. Web-based customer contact center software gives librarians the tools to provide interactive, 24/7 reference service to Internet users. This article describes how the library at California State Polytechnic University, Pomona developed its live/web reference service. We discuss the factors that encouraged us to launch the service, the challenges that we encountered along the way, and examples of our experiences to date. 相似文献