共查询到20条相似文献，搜索用时 31 毫秒
1.
《Communication monographs》2012,79(3):204-216
The cognitive-functional model of discrete negative emotions and attitude change (CFM; Nabi, 1999) attempts to bridge the theoretical gap between “emotional” and “rational” approaches to persuasion by focusing on how emotions motivate attention to and processing of persuasive messages. As a first test of the CFM, this study explored the effects of 2 emotions, anger and fear, and 2 levels of expectation of message reassurance, certainty and uncertainty, on attitudes toward domestic terrorism legislation. Results supported a main effect for emotion type, suggesting that anger promotes deeper information processing than fear, and a main effect for reassurance certainty level, with uncertainty promoting deeper information processing. The expected interaction between emotion type and reassurance expectation level was not found. Implications of these findings for the model and persuasion research generally are discussed. 相似文献
2.
Katrin Döveling 《广播与电子媒介杂志》2017,61(1):41-57
The study by media psychologists of emotional communication in online bereavement still leaves many questions unanswered. Previous research has identified similarities as well as differences in emotion regulation patterns of children, adolescents, and adults (Döveling 2015a). Extending that research, this investigation of digitally mediated bereavement goes one step further by exploring additional types of mechanisms within the emotion regulatory processes of coping online. A total of 4 different bereavement platforms, used by mourners of differing ages and kinds of losses, from young children to widowers, were examined in a quantitative content analysis of online postings (N = 1036), generating insights into shared emotion regulation patterns and intimacy online. The findings highlight interpersonal empathy, irrespective of age of the bereaved or type of loss, but also disclose age-based differences in emotion regulatory processes. Implications for further media psychological analysis are laid out. 相似文献
3.
This study tested whether a 17-day randomized controlled expressive writing (EW) intervention improved cancer caregivers’ emotion regulation ability and if improved emotion regulation predicted increases in verbal person-centered message characteristics present in caregivers’ recalled support conversations with cancer survivors. Participants (N?=?64) were spousal caregivers of hematopoietic stem cell transplant cancer survivors assigned to one of three writing conditions: traumatic disclosure (TD), benefit finding (BF), or a time-management control. Caregivers completed writings three times at one-week intervals, along with pre- and posttest reports of emotion regulation and written accounts of supportive conversations with spousal survivors. Both EW conditions (TD and BF) predicted reduced emotion regulation difficulty compared to the control condition. Cognitive, pronoun, and positive affect word usage within EWs did not predict emotion regulation improvement. However, use of negative emotion words predicted significant increases in emotion regulation difficulty across conditions. Verbal person-centeredness (VPC) message characteristics significantly increased from pre- to posttest for those assigned to the BF and control conditions. Despite change in VPC, emotion regulation did not mediate the relationship between condition assignment and message characteristic outcomes. 相似文献
4.
Alan K. Goodboy Matthew M. Martin Elizabeth Brown 《Journal of Applied Communication Research》2016,44(4):434-452
Bullying is a serious communication problem facing teachers, administrators, parents, and students alike. Although much research has examined bullying intervention and prevention efforts in schools, bullying on the bus has received little empirical attention, even though victimization regularly occurs in this school-related environment. The purpose of this study was to examine how bus drivers are affected by student bullying during their routes. Participants included 117 public school bus drivers who reported on victimization from students during their bus route and resulting driver outcomes. Results of path analyses revealed significant mediation models; the bullying of bus drivers had effects on driver outcomes (i.e. anxious driving, occupational self-efficacy, emotional exhaustion, and cynicism) indirectly through its effects on job stress. Moreover, results of conditional process analyses revealed that these mediated effects were moderated by years of bus driving experience (i.e. moderated mediation); the indirect effects on driver outcomes were stronger for more experienced drivers. 相似文献
5.
Alice E. Hall 《广播与电子媒介杂志》2015,59(2):259-277
This survey study investigated contributors to viewers' hedonic enjoyment, appreciation, and emotional responses to a televised baseball game. There was an indirect relationship between athlete affinity and hedonic enjoyment by way of suspense. This relationship was moderated by the game's outcome such that suspense was associated more strongly with enjoyment when the viewer's team lost. Interest and knowledge of a player was the form of affinity that had a stronger relationship to suspense, rather than the viewers' sense of having a virtual friendship. Virtual friendship and sport involvement were associated directly with appreciation. Enjoyment and appreciation were associated with different emotional responses. Whereas enjoyment was associated with stronger positive and weaker negative emotions, appreciation was associated with stronger positive, negative, and meaningful emotions. 相似文献
6.
Emotionally Charged: Exploring the Role of Emotion in Online News Information Seeking and Processing
This study examines how news stories framed in terms of discrete emotions (anger, fear, hope) influence online news message processing and information seeking. Results revealed that participants who read the approach emotion stories (anger and especially hope) spent more time on the story page than those who read the avoidant emotion (fear) story. These two emotional frames also differentially affected the information that people selected post-exposure in emotion-consistent ways. Overall, the findings deepen our understanding of the role that the emotional framing of news stories plays in determining how consumers respond to and selectively engage with online news content. 相似文献
7.
Katherine I. Miller - Katherine Miller is a Professor Director of Graduate Studies in the 《Journal of Applied Communication Research》2008,36(1):8-32
There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles. 相似文献
8.
There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles. 相似文献
9.
Shaohai Jiang 《亚洲交流杂志》2018,28(3):298-314
In China, people’s emotional health is concerning. The patient-centered communication during medical consultations may play an important role in improving people’s emotional well-being. However, the relationship between communication and health is one of the least developed areas in communication research. This study empirically tested a pathway linking communication to health. Based on survey data collected from 483 Chinese patients, the results showed that patient-centered communication directly improved emotional health. Also, patient-centered communication had an indirect effect on emotional health through uncertainty management skill. In addition, patient trust positively moderated the effects of patient-centered communication on uncertainty management skill and emotional health. Also, one’s Internet health information seeking positively moderated the effect of communication on health. The findings have significant theoretical and practical implications for health education and promotion in the context of China. 相似文献
10.
[目的/意义]情感维度是网络舆情信息预警级别的评定信号,其影响要素关联模型的构建能够较为清晰地描述各要素间及其与大数据网络舆情环境之间的错综复杂关系,从而为深入探讨大数据网络舆情信息的情感发展规律提供参考。[方法/过程]根据情感维度理论,从情感的种类、情感的转换、情感的唤起3个维度建构大数据网络环境下舆情信息情感维度要素关联模型。[结果/结论]实证分析结果表明:大数据舆情信息情感维度模型中舆情信息的情感级别与情感反应、情感焦点维度之间存在显著相关;情感指向与其他维度之间存在弱相关;情感维度模型中没有完全无关的要素。 相似文献
11.
Minsun Shim 《亚洲交流杂志》2015,25(1):48-64
Much research on risk perception and health behavior has examined cognitive dimensions of risk but not affective dimensions. To address this gap, this study examines both cognitive risk perception (perceived risk of susceptibility and severity) and affective risk perception (worry) in the context of food safety risks in East Asia. We investigate their roles in independently and jointly predicting intention to consume outbreak-associated food products, as well as mediating the influences of news exposure and attention on intention. Data from a nationwide survey in South Korea (N = 1500) lent overall support for our hypotheses in both cases of processed food from China and seafood from Japan. Our findings show: (1) both perceived risk and worry were negatively associated with food consumption intention, and the association between perceived risk and intention was stronger among those higher in worry; (2) news attention had stronger associations with perceived risk and worry than news exposure, and attention moderated the relationship between news exposure and perceived risk; and (3) perceived risk and worry mediated the associations between news use and food consumption intention. Implications and limitations of the findings are discussed. 相似文献
12.
This study examined the influence and relationships of the Big Five personality variables of extraversion, agreeableness, conscientiousness, emotional stability (neuroticism), and openness to experience on communication reticence and fear of negative evaluation (FNE). Undergraduates from (N = 336) basic communication or psychology courses completed self-report measures for these variables. Structural equation modeling indicated that only one personality dimension, extraversion, directly predicted reticence, whereas neuroticism was positively related to FNE, and openness was a negatively associated predictor of FNE. The model also showed a strong relationship between FNE and reticence, indicating that FNE moderated the relationship between two of the five personality variables (i.e., openness and neuroticism) and reticence. 相似文献
13.
《Communication monographs》2012,79(1):72-97
The current study examines cognitive and emotional influences on the formation of interaction goals. Specifically, it develops and assesses an extension of Weiner's attribution-emotion-intention model of helping (e.g., Weiner, 1995) to the prediction of support providers' goals. 608 college students read situations manipulating attributions of responsibility, stability, and effort with regard to a friend who was seeking support. They subsequently responded to measures of emotional response (anger, sympathy), interaction goals, and attributions. Attributions were found to influence goals both directly and through the mediation of emotion, though the character of this influence depended strongly on the goal. The results suggest that at least some variability in the effectiveness and sensitivity of supportive communication can be explained by support providers' goals. They also indicate the need for continued, closer examination of cognitive and emotional influences on interaction goals and behaviors. 相似文献
14.
Librarianship, like many occupations, requires emotional labor, which is an awareness of job requirements for emotional expression and the strategies used to express those emotions. Research on emotional labor suggests that performing emotional labor results in both positive and negative effects on individual outcomes, such as job satisfaction and job burnout. Since affective events are prevalent in library work and evidence suggests positive outcomes from emotional labor can be fostered, the ways emotional labor is performed in libraries should be studied. This research explores the key components of emotional labor: perceptions of display rules and the emotion regulation strategies of surface and deep acting. Data were collected from a sample of American librarians in 46 states from public, academic, special, and K–12 libraries who completed a survey. Bi-variate and multi-variate correlations, as well as ANOVAs, were used to test relationships among emotional labor constructs, job satisfaction, and job burnout. Results show evidence of significant associations with emotional labor among library employees in both the perception of display rules, as well as in surface and deep acting. Perception of display rules showed mixed results with job burnout and job satisfaction. Surface acting was found to be associated consistently with job burnout and decreased job satisfaction, while deep acting strategies were less strongly associated with negative outcomes. Findings suggest that library managers should clearly communicate display rule expectations to employees and work to build staff support to help meet those expectations. Library employees should be aware of occasions when they use surface acting and work to develop stronger deep acting techniques. The study contributes to an understanding of the influence of emotion management in the library workplace. 相似文献
15.
Jialing Huang 《亚洲交流杂志》2018,28(3):281-297
Air pollution is a critical environmental problem that has spurred great public concern in China. This study examines how issue salience, environmental value, risk perception, and affective response influence information seeking, objective knowledge, and policy support related to this issue. The recent release of a controversial environmental documentary on Chinese social media, Under the Dome, also prompted us to explore the impact of exposure to this documentary on Chinese social media users’ information seeking and policy support related to air pollution. Results showed that risk perception and negative affect influenced information seeking and policy support both directly and indirectly. Also, exposure to the documentary moderated the effects of key variables on information seeking and policy support. However, contrary to our expectations, no significant relationship was found between information seeking and objective knowledge. Theoretical and practical implications of these findings were discussed. 相似文献
16.
Shawna Malvini Redden 《Communication monographs》2018,85(2):224-244
This study explores the intersectionality among identity markers, such as gender, race, and class, and emotion management in two bureaucratic organizations – municipal courtrooms and airport security checkpoints. We name and explore a new type of dirty work called “hidden taint,” which we describe as a larger, encompassing category of dirty work that involves the experience and dynamic co-construction of taint. Utilizing qualitative methods including participant observation and interviews, we compare how hidden taint is experienced in each bureaucratic context. The results focus on the relationship between (1) hidden taint and the co-construction of emotion norms and (2) hidden taint and power dynamics. This study extends communication theory by naming and describing hidden taint as a new type of dirty work, extending literature on emotion management and intersectionality by exploring their connection to dirty work in occupations with varying levels of prestige, and detailing how emotion management is co-constructed between employees and patrons in bureaucratic contexts. 相似文献
17.
This study examines factors influencing the effectiveness and relational consequences of emotional support through three phases: decision, enactment, and outcome. Participants (N = 428) completed a questionnaire asking them to identify a time they faced a traumatic event, to identify whom they turned to for support, to complete measures of trust and solidarity before and after the support episode, and to complete measures assessing the efficacy of the support exchange. Analyses revealed the type of event influenced selection of a support target, severity of event was correlated with pre-episode trust and solidarity levels, and females provided more effective support than did males. Trust and solidarity levels after the support episode were predicted, in part, by the efficacy of the support episode. Implications of the phasic model for future research on support following a traumatic event are discussed. 相似文献
18.
Laura Ann Janusik 《Communication Studies》2013,64(2):139-156
Gender differences in employee perceptions of the social support they received from sources in a multicultural organization are explored using a sample of employees born in Mexico and El Salvador currently working in the United States. Men reported receiving significantly more help with personal problems, praise, and job‐related help than women reported receiving. The relationship between emotional acculturative stress and perceived social support also was explored. Women experienced significantly more emotional acculturative stress than men reported. Intraorganimtional social support was unrelated to the emotional acculturative stress of women. Social support in the form of praise was significantly related to men's emotional acculturative stress. 相似文献
19.
[目的/意义]从期望确认理论视角研究移动视觉搜索用户情感体验,对改善移动视觉信息搜索服务、维系用户与平台关系、提升技术采纳意愿具有积极的指导意义。[方法/过程]通过情绪和满意度构建情感体验二元维度,梳理期望确认、感知绩效、自我效能和情感体验之间的作用关系,提出移动视觉用户情感体验作用机制的理论模型,运用问卷调查法获取351份有效样本,采用结构方程对理论模型进行检验。[结果/结论]结果表明,期望确认度对感知绩效具有正向影响;感知绩效对情绪形成正向影响的同时,也通过特殊自我效能间接影响用户满意度;情绪对用户满意度具有正向影响。 相似文献
20.
The communicating of emotional support would seem to be an aspect of any successful relationship. Additionally, it would seem to reason that how one communicates emotional support would be an aspect of a relationship pertinent to communication research. Unfortunately, there is very little empirical evidence that illuminates how this is related to other relational outcomes such as trust. Weber and Patterson (1996) first developed a measure that taps into how much emotional support one receives from a specific other. In their initial scale development piece the authors validate the Communication Based Emotional Support Scale (CBESS) by finding positive correlations with both relationship solidarity and relationship satisfaction. This current study aimed to further validate the CBESS by exploring its relationship to trust, self‐disclosure, and feelings of being understood. 相似文献