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1.
SUMMARY

Given the rising number of information resources available, it is increasingly important for digital libraries and archives to create usable services that meet their users' needs. Seeking input from users at all stages of development can help achieve this goal. This article briefly defines four methodologies for gathering user input: focus groups, interviews, questionnaires, and usability testing. In addition, it presents the “top ten” themes that emerged from over four years of assessment and evaluation activities at the California Digital Library.  相似文献   

2.
ABSTRACT

For the past several years, the adoption of social media platforms has increased significantly as academic libraries have emphasized the importance of finding new ways to promote collections and services. Recently, many libraries have embraced Historypin and Pinterest because of their specific focus on images. This article examines the impact of these platforms on digital libraries and explains how each affects the discovery and access of digital collections.  相似文献   

3.
SUMMARY

This article documents a lifecycle approach to employing user-centered design, covering both qualitative and quantitative data gathering methods in support of using this approach for product design, usability testing, and market research. The author provides specific case studies of usability studies, focus groups, interviews, ethnographic studies, and web log analysis. The article supplies practical advice and tools for those interested in exploring user-centered design concepts for web-based tools and services in archives, libraries, and museums.  相似文献   

4.
Abstract

This case study explores the concept of the design cycle as a guiding principle for choosing usability methods. It discusses the stages of the design cycle alongside the strengths and weaknesses of usability methods commonly used in libraries. Hollins University applied the design cycle principles to the redesign of the library’s website, which involved various methods (e.g. analytics, card sorting, content audit, surveys, and usability testing). This article argues that using the design cycle encourages an effective practice of mixing different usability methods, which leads to a more informed approach to improving usability. It concludes with recommendations for application of the design cycle to library projects.  相似文献   

5.
Professional literature about the assessment of digital libraries reflects a growing interest in both improving the user experience and in justifying the creation of digital collections to multiple stakeholders. This article explores some of the key themes in digital library assessment literature through a review of current literature (2004–14) gathered from both scholarly and popular resources online. The majority of scholarship about digital library assessment utilizes usability testing and Web statistics for data collection, while studies about altmetrics, the reuse of digital library materials, cost benefit analysis, and the holistic evaluation of digital libraries are also present in the literature. Exploring the literature about digital library assessment allows libraries to create effective and sustainable evaluation models based on the successes and shortcomings of previously completed projects.  相似文献   

6.
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7.
Digital Humanities and Libraries: A Conceptual Model   总被引：1，自引：0，他引：1  
ABSTRACT

Though there has been much discussion of the connection between libraries and digital humanities (on both sides), a general model of the two has not been forthcoming. Such a model would provide librarians with an overview of the diverse work of digital humanities (some of which they may already perform) and help identify pockets of activity through which each side might engage the other. This article surveys the current locations of digital humanities work, presents a cultural informatics model of libraries and the digital humanities, and situates digital humanities work within the user-centered paradigm of library and information science.  相似文献   

8.
《The Reference Librarian》2013,54(91-92):53-68
Summary

This article examines the current state of digital versus print reference collections in school libraries. Issues addressed include an overview of adoption practices, acceptance and use of digital materials, and implications for the future. The article compares findings from multiple sources to provide an in-depfh examination and understanding of the qualities and characteristics that school libraries share. The sources include current literature, research findings, and the observations and experiences of an information specialist in the role of participate observer. Survey and analysis of this data will provide a triangulation of information that will form the basis of the Study.  相似文献   

9.
ABSTRACT

Information centers are increasingly being confronted with the challenges of shifting information environments. The development of a digital information society has dictated that libraries devise strategies to capture, describe, and provide access to these digital documents in addition to physical formats. This is nowhere more apparent than in the field of government information. With a public access mandate and a distribution model that has forever been destabilized by the development of low barrier Web publishing technologies, libraries providing access to government information face more challenges than ever. This article looks at the possibility of using topic modeling to increase access to the growing number of poorly described digital texts distributed to libraries and archives. The article provides a basic overview of what topic modeling is and its potential applications in libraries, describes some popular tools and potential workflows, and illustrates how the author tested a potential workflow.  相似文献   

10.
《图书馆管理杂志》2012,52(1):53-69
ABSTRACT

As new digital technologies make the storage of redundant print copies less important, as strained budgets can support fewer subject specialists, and as demands for new services such as data stewardship rise, it is clearer now than ever that libraries’ traditional consortia and their places and roles within academic institutions must be rethought and changed expeditiously if academic libraries are to be vitally important. This article, a companion piece to Joan Giescke's article in this issue, explores this concept and offers some possible models for collaboration.  相似文献   

11.
ABSTRACT

Digital libraries and collections are a growing facet of today's traditional library. Digital library technologies have become increasingly more sophisticated in the effort to provide more and better access to the collections they contain. The evaluation of the usability of these technologies has not kept pace with technological developments, however, and the end-user has in some cases been left behind. This research study evaluates the usability of digital collections created using the CONTENTdm Digital Collection Management System, a software system used by the University of North Carolina at Chapel Hill. Specifically, this study addresses the following questions: Does CONTENTdm meet users' needs? Is the interface sufficiently intuitive for them to use it? Is the experience of exploring digital collections using CONTENTdm satisfying to users? Employing usability testing techniques with actual-end users, this study attempts to assess the efficacy of the CONTENTdm public interface as well as user attitudes toward it. Ten participants from three user groups—faculty, library science graduate students, and the general public—performed eleven tasks designed to test the key functions of CONTENTdm-created collections and then answered a series of questions about their experiences. Key findings from this study indicate that while the included digital collections are useful and desirable to end-users, the interface generated by CONTENTdm can be confusing even for those who have considerable experience using the Internet. Results from this study may be used to improve this software system and add to the literature surrounding the usability of digital libraries in general.  相似文献   

12.
ABSTRACT

This article describes the card-sorting techniques used by several academic libraries, reports and discusses the results of card-sorting usability tests of the Western Michigan University Libraries’ Web site, and reveals how the WMU libraries incorporated the findings into a new Web site redesign, setting the design direction early on. The article briefly describes open and closed card-sorting techniques and quantitative and qualitative methods of analyzing data commonly used in computer and library science fields. Findings from this study allowed the library design team to vastly improve its initial redesign decisions for a new Web site tabbed navigation system. Card sorting not only helped the design team validate its redesign decisions, but it also opened the WMU libraries to outside innovation, inviting Web site visitors to redesign the Web site free from the libraries’ influence. The simple and inexpensive techniques used here may be useful to any Web librarian or design team embarking upon redesign and usability testing of their own sites and interested in building a more compelling, insightful Web site.  相似文献   

13.
ABSTRACT

User feedback on Web site design can be vital to understanding what issues library users may encounter when visiting a Web site, but obtaining this feedback can be time consuming, difficult to structure, and expensive. In past years, staff working on the Cal Poly Pomona University Library Web site collected user feedback from surveys and usability testing. This team was interested in acquiring a more basic understanding of how users interact with the Web in general, whether for research or other purposes, and how such experiences could inform design decisions. This article will discuss what focus groups are, why libraries should consider conducting focus groups for Web site testing and development, how focus groups can complement usability testing, and if focus groups are worth the time and effort. Results from focus group sessions will also be shared and discussed including information that fueled design decisions and benefits that participants gained from the experience.  相似文献   

14.
《图书馆管理杂志》2013,53(3-4):445-457
ABSTRACT

Rather than create a collection solely to support distance learners, libraries should consider the needs of all customers when developing a digital library. The acceptance of digital libraries is dependant upon the conversion of resources to an electronic format that is easy to use and is fully searchable. While electronic journals are widely accepted by most academic library customers, the delivery of online books has had a very different acceptance rate. Rather than support the sequential reading of books, electronic books are commonly used to find information and can be particularly well-suited for reference purposes. This article will provide insight into the history of e-book models and evaluate the usage statistics of a large electronic book collection in an academic library.  相似文献   

15.
ABSTRACT

As librarians confront the Information Age, it is imperative that they remain aware of the issues that affect the profession. Traditional library skills are no longer adequate for maintaining a competitive edge in the field. Post-graduate education in digital libraries offers information professionals an opportunity to broaden their knowledge of the new technologies utilized in libraries, as well as the issues generated by their use. This article surveys current educational opportunities with regard to digital libraries.  相似文献   

16.
Abstract

Using as a basis Kuhn's theory of the structure of scientific revolutions, and the paradoxes and post-modernity of Lyotard, the article explores the impacts of cyberspace on map libraries in Europe. Special attention is paid to how this may affect cartographic expression, and to the potential use of digital data in map libraries.  相似文献   

17.
《The Reference Librarian》2013,54(79-80):163-181
Summary

This article explores the opportunities that real-time digital reference service can offer to a variety of library settings from the independent public library to the large multi-campus university or the multi-national corporation. There are many occasions when a real-time digital reference service will be the optimal solution for a portion of a library's reference service. The authors' goal is to offer their original ideas, and examples from the literature, that will stimulate thought about real-time digital reference services that could be offered by your libraries. The numerous ideas and examples should provide the reader with workable methods for extending the reach of reference service to under-served populations.  相似文献   

18.
ABSTRACT

Academic libraries acquire and steward numeric datasets as well as large collections of image files, audio archives, digital texts, and other non-numeric resources. This article considers how a sample of libraries in the United States, Canada, and the United Kingdom present these collections and make them available for discovery. And, importantly, the article examines whether these non-numeric collections are positioned on the library Website as research datasets, rather than as artifacts of limited local and/or historical interest. Findings from this analysis may help collection managers and Web designers as libraries define their role in connecting users to research data.  相似文献   

19.
《图书馆管理杂志》2012,52(1):124-132
ABSTRACT

The focus of research libraries is changing to include digital resources, improving the information literacy level of patrons, and creating new partnerships on and off campus, among other things. This creates a need to recruit librarians trained in these areas and open to these changes. Library science training is a necessary foundation for preparing graduates to qualify for and excel in changing and emerging new roles. This article explores current recruitment efforts to articulate new roles and to successfully hire graduates with the skills and aptitude to fill them.  相似文献   

20.
ABSTRACT

The information and knowledge society has resulted in the exponential growth of information and communication technologies (ICTs), thus creating a gap between those who use ICTs and those who do not; hence the emergence of the term “digital divide” in the 1990s. One of the milestones of South Africa’s National Development Plan, a policy that charts the country’s development up until 2030, is to ensure that high-speed broadband internet is universally available at competitive prices. Notwithstanding the importance of ICTs in public libraries, the provision of such is still taking place on a limited scale in South Africa. This article investigates the use of ICTs in public libraries in South Africa as a tool in bridging the digital divide. It also examines the inequalities in access and use and suggests ways in which ICTs may be used to reduce the digital divide. A qualitative research methodology was adopted. In order for public libraries to function as an important tool in bridging the digital divide, there is a need to standardize the provision of public library services with regard to the digital divide.  相似文献   

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