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1.
Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
2.
When people perceive events that conflict with their expectations they can easily express their agitation and concerns online and likely find others who share their opinion. When large quantities of messages containing negative word-of-mouth suddenly spread in social media we speak of an online firestorm. By covering the outcry, journalists elevate it onto a mainstream communication platform and support the process of scandalization. Content analysis was used to explore how journalists, working for German-language media, cover this phenomenon. Over a period of 16 months, 130 online firestorms were identified and analyzed. Based on a typology of online firestorms, we have found that the majority of cases address events of perceived discrimination and moral misconduct aiming at societal change. Vilification of the organization or person occurred to a much lesser extent. Thus, journalistic coverage of the phenomenon focuses on the rectification attempts of an aroused public. Image-repair responses of the firestorm objects are quoted by journalists in about half of the articles, thereby providing some balanced reporting about the online criticism. This study provides an initial insight into how online firestorms are used as a topic of news coverage by journalists and explores journalists’ contribution to attempts of online scandalization. 相似文献
3.
New features of social network platforms afford users the ability to navigate potentially sensitive situations in ways they could not before. This study surveyed 260 Facebook users to uncover how people are using this social media platform’s new “reaction” buttons to respond to others’ posts about negative topics such as traumatic life situations, catastrophic current or past events, and interpersonal crises. Results suggest that users do not perceive the reaction buttons as adequate tools to help them interact with those that are close to them. Instead, these new paralinguistic digital affordances seem to help users engage in social grooming. 相似文献
4.
Jeongsub Lim 《亚洲交流杂志》2013,23(2):209-224
An e-mail survey of online journalists reveals that online journalists' emotional responses to their competitors' coverage are significantly correlated with their job satisfaction, workload, and the perceived quality of their news website. The more negatively online journalists feel when they get scooped by their competitors, the more unsatisfied they are with their jobs. The more negatively the journalists feel about getting scooped, the more the workload the journalists feel that they have. The more positively online journalists feel when they scoop their competitors, the more positively they perceive the quality of their news website. In addition, the greater the workload the journalists consider that they have, the more unsatisfied they are with their jobs. The more positively the journalists perceive the quality of their news organization, the more satisfied they are with their jobs. 相似文献
5.
For sports actors, social media provide the opportunity to bypass sports journalism's gatekeeping function and to disseminate sports-related information to target groups directly. Thus, social media have been conceptualized as a competitor to journalism. We argue that the relation is much more diverse. We differentiate between competitive, integrative, and complementary facets of the relationship between sports journalism and social media. Our study focuses on complementarity and analyzes how far social and mainstream media serve as sources for each other. Therefore, we combine an online survey among 122 German sports journalists, an analysis of the Twitter networks of German sports journalists during the Winter Olympics 2014, and a content analysis of the most popular news items in social media. Results suggest that sports journalists perceive social media accounts of athletes as beneficial news sources, especially to gather inside information. Huge sports events influence the social media activities of sports journalists as they tend to have stronger connections to athletes at these times. Whereas social media appear to be significant sources for sports journalism, sports media content receives little attention in social media. However, our results indicate that sports journalism and social media indeed maintain a complementary relation. 相似文献
6.
Cultural storytellers such as journalists play a meaningful role in shaping how adults think about the role that social media play in teenagers’ lives. To better assess what adults might be learning, we employed a critical, qualitative approach to examine how contemporary news media constructed cultural understandings of teens’ relationship with social media. Our analysis of 339 print and online news articles from 2013–2014 found that the news media constructed a mediated reality that placed dysfunction as the defining characteristic of teens’ relationship with social media. The news articles consistently positioned teenagers and social media as at odds with one another, entwined in an unhealthy, frequently dangerous union. Discussions of the self-expressive, creative, and communicative practices of teen social media users were undermined or absent altogether. Altogether, the coverage created a mediated reality that denied teenage agency and obscured the diversity of teenagers’ experiences and social media practices. 相似文献
7.
Yanfang Wu 《Journalism Practice》2019,13(5):537-557
American newsrooms are adopting social media as an innovation for greater engagement. However, several organizational and individual factors may affect the extent to which news outlets adopt social media innovations. In particular, there is assumed to be a divide among different age groups of journalists in embracing social media. Utilizing a structural equation modeling (SEM) analysis, the study seeks to understand how social media culture in newsrooms affects journalists’ strategies of taking social media as an innovation, and how journalists of different age groups differ in the SEM model fit. The analyses indicated Twitter engagement mediates social media culture and journalists’ attitude toward social media. However, that was not the case with Facebook. Additionally, while younger journalists favored Twitter, older journalists embraced Facebook and middle-aged journalists adopted both Facebook and Twitter. The analyses showed the more that middle-aged journalists interacted on Twitter, the more they tended to have a positive attitude toward social media. However, the more that younger and older journalists engaged on Twitter, the more they tended to have a negative attitude toward social media. Journalists from all three age groups tended to hold a negative attitude toward social media if they engaged more on Facebook. 相似文献
8.
Aljosha Karim Schapals 《Journalism Practice》2018,12(8):976-985
Much has been written about the alleged “crisis” of journalism, with narratives of cultural pessimism centred on the decline of legacy news media, and print media in particular. Whilst factually accurate in parts, such narratives offer an incomplete picture not just of how journalism is declining, but also evolving as it transitions in the digital age. This paper is funded by a major Australian Research Council-study of “Journalism beyond the crisis”, a project which seeks to evaluate the emerging assemblage of journalistic forms, practices, and uses in a transnationally comparative study across four different countries. The present study is a first step in investigating how journalists perceive their roles at a time in which the legitimacy of factual accounts of current events is increasingly put into question. To do so, it draws on in-depth interviews with senior journalists based in London and Sydney, providing topical insights into how these practitioners understand their role in an era of “fake news”. The findings indicate that journalists are particularly concerned about a decrease of public trust in the media, and urge colleagues to adapt more rigorous fact-checking techniques – particularly at times when the role of journalism as a “watchdog” over society appears to be most crucial. 相似文献
9.
ABSTRACT This study examines the individual and organizational level factors shaping Brazilian journalists’ use of social media. Results from a survey of 774 reporters show that individual factors influence awareness and reporting uses, while organizational factors are associated with branding. Results suggest no difference between groups of journalists, when it comes to incorporating social media for reporting; but online reporters engage in branding and use social media as an awareness system more than their counterparts. Findings also reveal that journalists have not fully embraced the participatory potential of social media, as only trust in information posted by other journalists relates to adoption. 相似文献
10.
Paul Mena 《Journalism Practice》2019,13(6):657-672
This study examines journalists’ perceptions of fact-checking, a growing journalistic activity focused on assessing the veracity of public claims. Professional journalists working on fact-checking or interested in doing fact-checking and based in the United States were surveyed regarding the purpose of this activity; principles of fact-checking, including boundaries with activism or partisanship; and statements concerning which political party politicians are more likely to produce false claims. This study shows a high level of agreement between respondents on normative aspects of fact-checking. Journalists stated that there should be clear boundaries between fact-checking and activism and that fact-checking should be non-partisan. At the same time, participants showed discrepancies on topics like the use of the word “lie” when finding that a claim is false. In addition, among respondents, the perception that Republicans are more likely to make false claims was significantly higher than the perception that Democrats are more prone to produce false claims, although the difference was moderate, with considerable percentages of respondents answering that they neither agree nor disagree with the statements that Republicans, or Democrats, are more prone to make false claims. 相似文献
11.
《Journalism Practice》2013,7(6):643-656
Over the last decades, media environments have become radically transformed. Among the most significant changes is the rise of interactive media technologies, which raise new questions about how influence over media content has changed. At the same time, changes in media technologies and how they may change the influence over the news should not be understood in isolation from other changes in media environments. Against this background, the purpose of this paper is to investigate how much influence journalists ascribe to different sets of actors; how they perceive changes over time; and whether journalists working with online publishing differ in these respects from other journalists. Among other things, the study shows that the most influential group is perceived to be journalists, followed by the audience and media owners. The group that is perceived to have increased their influence the most is media owners. All investigated groups—except journalists—are perceived to have increased their influence at least somewhat. The results are discussed in the light of research on how interactive media technologies may reshape the influence over the news. 相似文献
12.
《Journalism Practice》2013,7(10):1277-1291
As journalists continue integrating social media into their professional work, they wrestle with ways to best represent themselves, their organizations, and their profession. Several recent studies have examined this trend in terms of branding, raising important questions about the changing ways in which journalists present themselves and how these changes may indicate shifts in their personal and professional identities. This study combines a visual content analysis of the images journalists use in their Twitter profiles with analyses of their profile text and tweets to examine how journalists present themselves online with an eye toward individual and organizational branding. Findings indicate journalists choose a branding approach and apply it consistently across their profiles, with most profiles consisting of a professional headshot while notably lacking organizational identifiers such as logos. Journalists also tend to lean toward professional rather than personal images in their profile and header photographs, indicating a possible predilection for professional identity over personal on social media. 相似文献
13.
During the past decade, great changes have occurred in journalism, many of them due to the rapid rise of social media. What has happened to American journalists in the decade since the early 2000s, a time of tumultuous changes in society, economics, and technology? What impact have the many cutbacks and the dramatic growth of the internet had on US journalists’ attitudes, and behaviors—and even on the definition of who is a journalist? To answer the questions raised above, in late 2013 we conducted a national online survey of 1080 US journalists. The survey is part of the American Journalist project, which conducted similar surveys of US journalists in 1982, 1992, and 2002. We found that US journalists use social media mainly to check on what other news organizations are doing and to look for breaking news events. A majority also use social media to find ideas for stories, keep in touch with their readers and viewers, and find additional information. Thus, journalists use social media predominantly as information-gathering tools and much less to interview sources or to validate information. Our findings also indicate that most journalists consider social media to have a positive impact on their work. Of particular value, it seems, was the fact that social media make journalism more accountable to the public. However, only about a third of the journalists also think that social media have a positive influence on the journalistic profession overall. One of the most common negative perceptions was that online journalism has sacrificed accuracy for speed. Overall, then, it appears that most journalists do see the benefits of social media, but fewer are convinced that these new forms of digital communication will benefit journalistic professionalism. 相似文献
14.
Anna Grøndahl Larsen 《Journalism Practice》2017,11(10):1231-1245
The internet and social media sites are used extensively by violent extremist actors, providing new areas of inquiry for journalists reporting violent extremism. Based on 26 in-depth interviews with Norwegian media professionals, the present article describes how journalists monitor, assess, and make use of online information in investigative reporting of violent extremist groups in today’s networked media environment, characterized by complex interaction patterns, a plurality of voices, and blurred boundaries between private and public communication. While existing research on journalists’ use of social media as a source has tended to emphasize breaking news, the present article focuses on longer-term investigative efforts of journalists. The article gives insights into journalistic investigative practices in the networked media environment, in general, and in reporting violent extremism, in particular. 相似文献
15.
While a good deal of research has examined the uses of Twitter in journalism, comparably few research projects employ comparative research designs in order to provide new insights. The present study details Twitter use by public service broadcasters (PSBs) during recent national elections in Norway and Sweden. Utilizing quantitative analysis of social media content in tandem with qualitative interviews with key PSB journalists, the main results indicate that while the PSB organizations—the Norwegian NRK and the Swedish SVT—are both frequently contacted by “regular” citizens on Twitter, they seem to prefer to retweet and interact with journalists, politicians or other “elite” users. Compared with the interviews performed, the study uncovers an interesting tension as journalists often talk about the need to engage with “regular” users—a practice that is arguably in line with PSB regulations, but that is seldom adhered to in the contexts studied here. 相似文献
16.
In Taiwan, 25 professional female journalists were interviewed, to understand how they negotiate gender and professional identities online and offline through the lens of Shoemaker and Reese’s media routines and the socialization theory as articulated by Rodgers and Thorson. The findings suggest that while Taiwanese women journalists found that gender in some aspects of reporting is an asset, gendered harassment online and incivility in the digital sphere are important issues with which they have to contend. Comments on stories and professional identities online primarily focused on their looks and physical attributes. They were openly uncivil and abusive. Such incivility affected normal journalistic routines and prevented them from being impartial conveyors of information. Not just online abuse but cultural norms that expect women to be subservient deterred them from promoting stories on personal social media and negatively affected their coverage of controversial issues. In some cases, though gender provided certain advantages, the participants were aware that these gains were limited and ultimately patriarchal in nature. Although the study’s primary focus is on Taiwan, the analysis is applicable beyond national boundaries. 相似文献
17.
Petter Bae Brandtzaeg 《Journalism Practice》2016,10(3):323-342
The verification of social media content and sources are increasingly critical to journalists and news organisations. In this study, we report on findings from qualitative interviews conducted with 24 journalists working with social media in major news organisations in Europe. Our findings contribute to new knowledge on journalists' social media working practices. We find that social media content are often used as the primary news source, and journalists use several different verification strategies to verify social media content and sources. Journalists are also found to have various competences in verifying social media content, in particular visual content. Moreover, our study suggests user requirements for future innovations in tools to support the verification of social media content. To avoid trade-offs between verification and fast-paced publishing, journalists will need efficient and easy-to-use support both in the verification process and in structuring and organising an overwhelming amount of social media content. 相似文献
18.
ABSTRACTPurpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.Type of the study: Scientific-Research 相似文献
19.
选择社交媒体用户作为自我表露的研究对象,基于社会信息加工模型、线索减少理论和去个性化的社会认同模型三个理论,编制量表,研究社交媒体环境下用户的自我表露现状。根据因子分析结果,将自我表露内容分为社会属性信息、兴趣日常、学习工作、态度观点、个人性格和个人隐私信息6个维度。并将社交媒体用户人口统计特征作为自变量,探索其对自我表露的影响。研究发现,女性更倾向于自我表露,同时受教育程度对自我表露程度也有显著影响。 相似文献
20.
Despite the prevalence of fact-checking, little is known about who posts fact-checks online. Based upon a content analysis of Facebook and Twitter digital trace data and a linked online survey (N?=?783), this study reveals that sharing fact-checks in political conversations on social media is linked to age, ideology, and political behaviors. Moreover, an individual’s need for orientation (NFO) is an even stronger predictor of sharing a fact-check than ideological intensity or relevance, alone, and also influences the type of fact-check format (with or without a rating scale) that is shared. Finally, participants generally shared fact-checks to reinforce their existing attitudes. Consequently, concerns over the effects of fact-checking should move beyond a limited-effects approach (e.g., changing attitudes) to also include reinforcing accurate beliefs. 相似文献