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1.
Understanding user needs need not be based on guesswork, yet there may be shortcut data collection alternatives to traditional expensive and timeconsuming library user surveys. Depository libraries are required to select useful materials to provide government information meeting the needs of area users. Assessing user needs is vital to library planning and to the development of library collection and public services policies. In any planning or assessment process, it is critical to define the specific planning purpose before determining the data to be collected and the methods of collection. There are various qualitative techniques for obtaining user information. Community surveys, published documents, library internal reports, and databases also yield user information. Alternatives to traditional user surveys provide the increased utility of improving communication among area information users and providers. A group process, which allows participants to hear each other, may be more effective and efficient than a written survey. The Nominal Group Technique (NGT), creates a listening forum, providing library administrators with information for planning.  相似文献   

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Collection development in college and university libraries most often occurs using longstanding traditional selection methods, such as favorable book reviews or local user needs. This study uses citation analysis as a tool to select books for the social science book collection in one academic library and compares the circulation of books using traditional methods to those books using citation analysis. The journal impact factor was used to determine those journals and authors cited the most in the disciplines of business, anthropology, education, political science, psychology, and sociology. If those authors published books, the books were purchased and circulation data on the books were tabulated and compared to books chosen using traditional methods. Findings indicate that books purchased using traditional methods of selection circulated more, except when individual disciplines were measured. In the areas of business, political science, and psychology, there was no significant difference in circulation statistics, and together both the traditional and citation analysis methods accounted for circulation of nearly 95% of the social science collection. Since it is based on scholarly activity, citation analysis is a collection development method that could be used in all academic libraries.  相似文献   

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While some academics still maintain that an academic library is no place for leisure reading, many are in favor of maintaining at least a small distinct collection of such books. Strategically located and attractively displayed, current popular titles have the potential to generate traffic to the library and improve circulation statistics. Having taken the leap at Florida Gulf Coast University Library, a close statistical analysis of this new collection’s circulation over time has revealed not only that we all use it, but also that there are diverse but consistent patterns and preferences at play. Could the collection’s circulation rate be increased by tailoring it to an academic population? This study was designed to find out.  相似文献   

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The LibQUAL+ instrument serves as an indicator of user satisfaction. While offering clear insights into user satisfaction levels, it lacks interpretability when seeking to judge overall library success. This study aims at adopting LibQUAL+ as a measurement tool to predict library users' intention to patronize the library more in future. A theoretical model is presented to measure the relationships among the three LibQUAL+ service dimensions and the overall library user satisfaction. We estimate the effects of the three service dimensions on two indicators of students' attitudes and beliefs (Overall Satisfaction and Perceived Academic Success) and, in turn, the effects of those two variables on students' anticipated library use. We tested the research model using structural equation modeling. Our study results reveal that the three dimensions, Library as Place, Affect of Service and Information Control have considerably different impact on Satisfaction and Perceived Academic Success. Similarly, the two mediating variables, Satisfaction and Perceived Academic Success, have different impact on the Intention to Use [the] Library More in future. Our work is meant to explain how an effective and widely used measurement tool can become more effective and informative through SEM analysis and to provide a broader model to predicting library success.  相似文献   

7.
文忠  李朕  刘媛筠  蔡敏 《图书馆》2012,(1):125-127
文章对用户调查、用户对资源的利用情况统计、用户引用文献情况统计三种情况下资源学科需求进行了分析,并结合本馆数字资源的学科分布曲线进行了比较,对馆藏数字资源的学科分布做出了合理性判断,以供决策参考。  相似文献   

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The purpose of this article is to describe an assessment project of the monograph collection at the University of Nevada, Las Vegas (UNLV) Lied Library. The circulation statistics and in-house use of all monographs for the nine colleges at UNLV were assessed analyzing the last five years of data. The analysis included an assessment of the circulation statistics and in-house use of books purchased on an approval plan compared with books purchased by individual liaison librarians. The findings illustrated the fact that overall use of the monograph collection has declined over the past five years. The findings also showed that books purchased on an approval plan had slightly higher use than the books purchased by individual liaisons. The study shows that academic libraries need to monitor usage of the monograph collection to be certain that money is spent in the most efficient manner and that usage data can be helpful if there is a need to reduce budget allocations for monographs or if a reallocation of funds for monographs is necessary.  相似文献   

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Professional literature about the assessment of digital libraries reflects a growing interest in both improving the user experience and in justifying the creation of digital collections to multiple stakeholders. This article explores some of the key themes in digital library assessment literature through a review of current literature (2004–14) gathered from both scholarly and popular resources online. The majority of scholarship about digital library assessment utilizes usability testing and Web statistics for data collection, while studies about altmetrics, the reuse of digital library materials, cost benefit analysis, and the holistic evaluation of digital libraries are also present in the literature. Exploring the literature about digital library assessment allows libraries to create effective and sustainable evaluation models based on the successes and shortcomings of previously completed projects.  相似文献   

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Abstract

Librarians in the federal sector, like librarians in other medical center libraries, increasingly find it necessary to prove their worth to administrators of their facilities in order to keep their libraries open. The Federal Libraries Section of the Medical Library Association developed a survey for use by federal librarians to help them quantify the value of library reference services provided. Using this survey, these librarians gathered statistics to show the library’s effect on patient care, education, and administrative questions.  相似文献   

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陈广 《图书情报工作》2019,63(14):36-43
[目的/意义]针对本地化电子资源使用统计系统面临的新问题,提出用于解析HTTPS访问数据的方法并对其进行分析和评价,为图书馆在本地化电子资源使用统计系统中解决基于HTTPS协议访问的电子资源访问数据的采集问题提供参考。[方法/过程]从软硬件需求、网络条件、系统功能、用户配合需求4个方面对浏览器扩展程序、支持中间人技术的代理程序和支持SSL代理的网关型设备三种方法进行比较和评价。[结果/结论]研究表明,支持中间人技术的代理程序成本适中,系统功能最强,最适宜应用于本地化电子资源使用统计系统。在解决HTTPS访问数据采集问题的基础上,如何保障用户的隐私和数据安全,取得用户的合作和配合是本地化电子资源使用统计系统应用的最大难点。  相似文献   

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[目的/意义] 图书馆焦虑是影响我国高校学生图书馆资源利用的主要障碍,对图书馆焦虑及其影响因素进行的研究,有助于图书馆更深入地了解用户心理,进而提升为用户服务的质量。[方法/过程] 采用访谈法、问卷调查法、数理统计等方法,从资源、检索、制度、员工、知识、舒适度和情感7个维度及用户的一般人口学特征、个人特质、信息素养培训状况3方面来研究我国高校学生图书馆焦虑现状及其影响因素。[结果/结论] 通过构建图书馆焦虑测量常模,发现我国高校学生图书馆焦虑处于中度焦虑水平。研究还表明,资源、检索和制度维度是影响图书馆焦虑的主要因素,用户在各维度的图书馆焦虑程度与其性别、年级、年龄、学习成绩、所属高校类型、一般性焦虑和自尊状况以及是否参加图书馆培训和信息检索课程等自身因素有关。本研究为我国图书馆焦虑实证研究提供测量工具;了解图书馆焦虑形成的原因及其影响因素,提出解决图书馆焦虑的具体策略,为图书馆开展读者服务工作提供参考。  相似文献   

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图书美誉度是通过读者对图书的综合评价来赋予图书不同的美誉程度。作为新的馆藏宣传渠道,图书美誉度能揭示藏书使用率、挖掘潜在价值;对流通、采访、优化馆藏等工作起到直接推动作用;在发挥高校教辅职能、塑造良好服务形象方面也会产生积极影响。  相似文献   

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公共图书馆的服务创新能力对其应对社会经济变迁具有重大意义。在简要回顾图书馆服务创新的相关文献基础上,本文从图书馆中高层管理者的角度出发,聚焦用户需求,全面考虑图书馆创新服务的整个过程,构建了公共图书馆服务创新模型,并从新服务创意产生、新服务选择和新服务评价三个阶段详细分析了上述模型,以期推动该领域的理论创新和实践创新。  相似文献   

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Online use statistics can provide libraries with a tool to be used when developing an online collection of resources. Statistics can provide information on overall use of a collection, individual print and electronic journal use, and collection use by specific user populations. They can also be used to determine the number of user licenses to purchase. This paper focuses on the issue of use statistics made available for one collection of online resources.  相似文献   

17.
图书馆学理论重心的演变及其走向   总被引:5,自引:0,他引:5       下载免费PDF全文
The theoretical barycenter of library science has found its expression in a historical evolutionfrom collection development to the development of literature resources and again to the user studyas key subject.The ultimate goal of library science is man,thus it should take man as its mainobject.Relations among users,documentary information and librarians are peculiar social rela-tions of library science.The human library science will make a theoretical summary of all these.  相似文献   

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佛山市图书馆邻里图书馆项目运营两年多的经验表明,家庭藏书是公共图书馆文献资源的重要补充,将家庭藏书纳入公共图书馆同一平台流通是一个新课题。为了探究家藏图书在流通管理中信任不足的问题,文章设计了基于区块链技术的家藏图书流通平台。平台兼具资源整合、个性化推荐、信用构建及实时监控等功能,旨在盘活社会文献资源,构建多元共建、协同共治的高可靠性自动管理和生态运作服务模式,形成公共图书馆服务模式的全新生态。  相似文献   

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PURPOSE: Identify journal collection access and use factors. SETTING AND SUBJECTS: University of North Carolina at Chapel Hill's Health Sciences Library patrons. METHODOLOGY: Survey forms and user interactions were monitored once a week for twelve weeks during the fall 1997 semester. The project was based on a 1989 New Mexico State University study and used Kantor's Branching Analysis to measure responses. RESULT: 80% of reported sought journal articles were found successfully. Along with journal usage data, the library obtained demographic and behavioral information. DISCUSSION AND CONCLUSIONS: Journals are the library's most used resource and, even as more electronic journals are offered, print journals continue to make up the majority of the collection. Several factors highlighted the need to study journal availability. User groups indicated that finding journals was problematic, and internal statistics showed people requesting interlibrary loans for owned items. The study looked at success rates, time, and ease of finding journals. A variety of reasons contributed to not finding journals. While overall user reports indicated relatively high success rate and satisfaction, there were problems to be addressed. As the library proceeds in redesigning both the physical space and electronic presence, the collected data have provided valuable direction.  相似文献   

20.
Reverse image lookup technology was used to assess the users and reuses of images from the Library of Congress' Teaching with Primary Resources digital collection. After selecting 44 images for the study, researchers used Google Reverse Image Lookup to generate a dataset of over 1,400 URLs. Drawing upon a coding rubric designed for a previous study on the ultimate uses of digital library materials, researchers coded the data to identify who uses these images and for what purposes. They found that the most popular type of user was “personal,” which aligns with previous work and indicates that a pattern is emerging between ultimate use and the personal user type. Additionally, the study's results indicate that social media and popular culture research outnumbered any other type of reuse. This article introduces reverse image lookup as a viable and approachable tool for digital library assessment, and discusses its implications for assessment and content selection.  相似文献   

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