共查询到19条相似文献，搜索用时 250 毫秒
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结合目前有关冲动性购买问题的研究状况,以冲动性购买后行为作为研究主题,并引入时间维度,重点分析了随着时间的变化消费者冲动性购买后动态满意度问题,同时利用内在可评估理论,探讨了高/低内在可评估性产品在消费者冲动性购后动态满意度中的差异。研究结果显示,消费者冲动购买后购买满意度随时间推移呈现出动态变化趋势;在考虑产品高/低内在可评估属性之后,不同属性的产品受时间的影响程度存在显著差异,即高内在可评估性产品相对于低内在可评估性产品来说,其在时间的影响下变化幅度较小,而低内在可评估性产品则在时间影响下具有较大的变化。 相似文献
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自我建构对群体购买环境中冲动性购买行为的影响 总被引：2，自引：0，他引：2
探索群体购买环境中冲动性购买的影响因素对商家具有重要指导意义.采用情景模拟法考察在不同群体购买环境中,自我建构对冲动性购买行为的影响.采用结构方程模型、方差分析对数据进行处理,结果发现:当购买者预期到同伴的规范性评估认为冲动性购买不适当时,独立自我建构者的冲动购买水平显著高于关联自我建构者;当购买者预期到规范性评估倾向于赞成冲动购买时,独立自我建构者与关联自我建构者的冲动购买水平无显著差异. 相似文献
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预期后悔和矛盾态度是影响消费者购买意愿的主观因素。以年长一代消费者为研究对象,构建预期后悔、矛盾态度、购买意愿与反向代际影响的概念模型。通过实证研究由"预期后悔"所引起的矛盾心理对年长一代购买意愿的影响,并探索反向代际影响在矛盾态度与购买意愿关系中所起的作用。研究表明:预期后悔对年长一代购买意愿具有直接的反向影响;预期后悔对年长一代矛盾态度具有显著正向影响;矛盾态度对年长一代购买意愿具有反向作用,是预期后悔和购买意愿的中介变量;反向代际影响负向调节年长一代矛盾态度对购买意愿的反向作用。在此基础上提出针对年长一代消费者产品开发和营销推广的可行性建议。 相似文献
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[目的/意义]探究信息偶遇情境对偶遇者冲动性出游意愿影响的作用机理,以期优化在线旅游平台和旅游企业的营销刺激手段。[方法/过程]根据偶遇者冲动性出游意愿的三类信息偶遇情境,构建影响因素模型,运用结构方程和Bootstrap分析法探讨信息偶遇情境对冲动性出游意愿的影响。[结果/结论]氛围友好性、环境熟悉度、情感状态、期望确认、目标清晰度、可支配时间构成了偶遇者冲动性出游意愿的影响因素,趋近动机在氛围友好性、环境熟悉度、目标清晰度、可支配时间影响冲动性出游意愿的过程中起到中介作用。 相似文献
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移动互联网在社会中的普遍应用,对人们的消费行为产生了显著影响。为此,企业营销创新活动也要加以改变和适应,以扩大在移动社会下的企业收益。消费人群中的大学生群体的购买行为,在移动互联网社会下更具有冲动性购买的行为特征,这就要求企业营销创新中了解影响大学生移动购物冲动性购买行为的各种因素,才能更好制定营销对策。文章以理论研究和实证研究结合,采用了因子分析和方差分析等研究方法,以西安大学生消费群体为样本,对大学生移动购物冲动性购买行为的影响因素进行了具体研究。研究结果发现,平台功能、促销折让、顾客评价、消费者决策、网站互动和手机依赖等因素均发挥着显著影响作用;进而考察大学生自身特性因素发现,大学生性别、月生活费金额、浏览移动购物网站频率等因素对冲动性购买行为具有显著影响,而年龄、学历、手机上网时间和商品类别等则没有显著影响。据此,提出了移动互联网社会下做好大学生消费行为的相关营销对策。 相似文献
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网络口碑对消费者购买意愿影响实证研究 总被引：8，自引：1，他引：7
从消费者感知的视角,借鉴了TAM理论,构建了网络口碑影响消费者购买意愿的概念模型.模型包括个体差异和消费者感知两个构面,个体差异对消费者感知有影响,并共同影响消费者购买意愿.实证研究表明,关系强度、信任倾向、感知有用性显著正向影响购买意愿;感知风险、感知专业性显著负向影响购买意愿;网络涉入和信任倾向存在正相关关系. 相似文献
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《International Journal of Information Management》2016,36(5):759-772
Impulse buying accounts for a large proportion of consumer shopping behavior in the bricks-and-mortar retail market. Online retailers also expect to profit from impulse buying. It is therefore interesting and beneficial to investigate the design elements of online stores and the sales promotion stimuli that e-retailers can use to either arouse consumers’ desire or decrease their self-control to evoke their purchase impulses. This study seeks to explicitly identify the factors associated with online store design and sales promotion stimuli that most affect online impulse buying behavior throughout the consumer decision-making process. Drawing on the two-factor theory, it successfully identifies the hygiene and motivation factors that trigger online impulse buying. The questionnaire responses of 239 valid respondents revealed that most of the hygiene factors are associated with the design of online stores, and all of the motivation factors are forms of sales promotion stimuli that effectively facilitate online impulse buying and present utilitarian or hedonic benefits to consumers. This study also identifies the most effective sales promotion stimuli and offers a comprehensive checklist for Web designers. Moreover, the distribution of motivation and hygiene factors for each stage of the EKB model is uneven, and some stages include only hygiene factors. The findings of this study demonstrate that the triggers of consumers’ online shopping behavior do not always apply to online impulse buying, and have important implications for impulse buying research and practice. 相似文献
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《International Journal of Information Management》2016,36(3):333-347
Social commerce, a recent branch of e-commerce, has made the experience of consumers on social commerce platform (SCP) different from other contexts, as the consumers have social interactions with each other. Growing evidence also shows that consumers on these platforms are prone to impulse buying behavior owing to the social interactions. However, existing research on online impulse buying was limited when illustrating the behavior of consumers on SCPs as social relationship constructs were not included. New theoretical developments are needed in regard to fill the research gap. In this research, parasocial interaction (PSI) theory is introduced in this research to examine the influence of social relationship factors on the formation of impulse buying behavior. An empirical research has been conducted on Mogujie (www.mogujie.com), one of the most popular image-sharing SCPs in China. Results indicate that PSI exerts an impact on impulse buying tendency, the social-relevant features of the SCP determine PSI, and perceived usefulness and PSI both significantly affect perceived enjoyment. In addition, consumers’ perceived enjoyment and impulse buying tendencies significantly affect their urge to buy impulsively. The implications, limitations, and discussions are provided. 相似文献
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Growing evidence shows that mobile commerce will increase consumers’ impulse buying behavior. However, existing study examining the impact factors on individuals’ impulse buying in mobile commerce is limited. Drawing on stimulus-organism-response (S-O-R) paradigm, this study focuses on situation factors and reaction factors in mobile commerce to examine impulse buying. Building on prior literature of browsing and motivation theory, this study views hedonic browsing and utilitarian browsing as two key drivers on impulse buying in mobile commerce. This study adopts partial least squares estimation to analyze the data obtained from an online questionnaire. Two main findings emerge. First, three situation factors (portability, visual appeal and interpersonal influence) differently affect hedonic browsing and utilitarian browsing. Second, hedonic browsing directly and positively influences consumers’ urge to buy impulsively, whereas utilitarian browsing indirectly influences consumers’ urge to buy impulsively through hedonic browsing. Discussions, limitations, and implications are also presented in the paper. 相似文献
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Using mobile devices for additional information search before, during and after watching television (either factual news or fictional TV series) - is an increasingly significant information management phenomenon. This activity has been recognised by both TV media executives and academia as ‘second screen’ activity. This paper develops and tests a ‘parasocial interaction-impulse buying’ - model that captures the behaviours of consumers watching a Chinese TV drama series. These audience-consumers were also engaging extensively (most on a daily basis) during the broadcast period with series related influencer social media activities on a second screen. A structural equation model was developed to analyse the data. Findings indicate that TV series audience consumers who are also highly engaged with influencer- consumer ‘second screen’ content are likely to experience positive narrative involvement leading to engagement in parasocial interaction behaviours and ultimately impulse buying behaviour. These findings have implications for managers by providing insights into (1) the effects of influencer second screen content (2) the processes by which consumers’ involvement in a TV show’s narrative leads to impulse buying of products. Thus, influencer related second screen consumer engagement should be considered a significant opportunity for marketers, as such activity makes consumers become more involved in the characters and the narrative of a particular TV show, leading to increased impulse buying. 相似文献
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《International Journal of Information Management》2016,36(3):284-296
With the proliferation of e-commerce, a large part of online shopping is attributed to impulse buying. Hence, there is a particular necessity to understand impulse buying in the online context. Impulse shoppers incline to feel unable to control their tendencies and behaviors from various stimuli. Specifically, online consumers are both the impulse shoppers and the system users of websites in the purchase process. Impulse shoppers concern individual traits and system users cover the attributes of online stores. Online impulse buying therefore entails two key drivers, technology use and trust belief, and the mediator of flow experience. Grounding on flow experience, technology-use features, and trust belief, this study proposes a novel research model to examine impulse buying behavior in a complete manner. Data were collected from an online survey. Data analysis considers structural equation modeling technique with formative structure. Empirical results showed that flow experience is an important factor to affect impulse buying from its original drivers. Trust belief is also critical to impulse buying as perceived usefulness is not. Implications for managers and scholars are further discussed. 相似文献
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Since much online shopping is attributed to online impulse buying, it is important to define this particular shopping process. This process has three important issues, perceived risk for virtual stores as well as e-store design and psychological state for online shopping. This is because consumers are both system users and impulse buyers when shopping on e-stores. E-store design is based on the interaction of customers with e-stores and the expectation-confirmation model supports examination of this issue with a wide familiarity in IT use. Psychological state is emotional responses to the stimulus of products in e-stores and flow theory, with task skill and task challenge as precursors, is suitable for exploring this issue. Grounding on the three issues, this study proposes a new research model with these considerations to thoroughly examine the determinants of online impulse buying. Flow state and customer satisfaction also interact with each other. Empirical research shows an important link for the three defined issues of online impulse buying. 相似文献
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首先比较了单物品交易下网络拍卖和固定价格卖家收益的差别,引入固定价格成交概率这一因素,说明了实证和理论研究中两种交易方式收益高低对比出现矛盾的原因。在此基础上,分析了卖家不同的风险态度如何影响网络拍卖和固定价格的选择。结论是当消费者数量较少时,网络拍卖更有益于风险规避的卖家,而固定价格交易则有利于风险偏好的卖家;但当消费者数量较多时,不论卖家的风险态度如何,网络拍卖都能给卖家带来更大的收益。最后,将分析拓展到多物品交易的情况,假设不同时期市场中存在消费者的进入与退出,此时初始消费者的数目对于固定价格卖家收益的影响更大,而每期新进入的消费者数目则会更多地影响拍卖卖家收益。结论是只有当消费者人数很多时固定价格卖家收益才有可能超过拍卖,否则依然是网络拍卖占有优势。交易商品数量越多,拍卖的收益优势就越明显。 相似文献
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2010年初兴起中国的网络团购,经过短短的一年半疯狂扩张便急剧衰落,最主要原因是业内的信用乱象。网络团购信用失范的普遍性和严重性不仅损害了消费者的权益,打击了他们对网络团购的信心,而且最终制约了网络团购业自身的发展--2010年8月起大批团购网站相继倒闭。很明显,信用重建是中国网络团购业未来发展的战略需要,也是当前求生的必然选择。但是,网络环境下电子商务信用管理研究才刚刚起步,而其所依赖的网络信用理论的研究则基本空白。基此,本文以传统信用理论为指导,基于公众可获得信息开展团购网信用行为的基本特性研究,以期为网络团购及其他电子商务信用管理创新提供理论基础。 相似文献