共查询到18条相似文献，搜索用时 309 毫秒
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目的：探查大学生应对方式与学业情绪的关系。方法：采用《大学生一般学业情绪问卷》和《应付方式问卷》对天津某大学270名大学生进行调查。结果：（1）应付方式问卷的各维度得分与学业情绪各分问卷得分存在显著相关;（2）应对方式对学业情绪有预测作用,其中解决问题能预测积极学业情绪和消极低唤醒情绪;自责和幻想能正向预测消极学业情绪;合理化能预测部分消极情绪（焦虑、失望、厌烦）和部分积极情绪（愉快、希望）。结果说明,应对方式是影响学业情绪的重要因素。 相似文献
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刘薇 《科学学与科学技术管理》2015,(6)
提出在工作情境中,个体情绪在组织文化影响个体学习过程中起到的重要作用。通过对357个样本统计分析得出:工作情境中,积极情绪对个体学习存在正向影响,消极情绪对个体学习存在负向影响。企业发展型文化通过情绪的部分中介作用对个体学习产生影响。同时,个体的情绪调节策略会对情绪与学习之间的关系起到调节作用,认知重评在积极情绪对个体学习的正向影响过程中起到积极的调节作用,对于认知重评水平较高的个体,积极情绪对个体学习的促进作用更强;另一方面,表达抑制在消极情绪对个体学习负向影响过程中起到消极的调节作用,对于表达抑制水平较高的个体,消极情绪对个体学习的抑制作用更强。 相似文献
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情绪在一个人的精神生活中占有非常重要的位置,人的情绪积极与否关系着人的健康水平、事业成败和生活质量。积极情绪能促进人的心理健康,而消极情绪对人的生活、学习、身心健康危害很大。因此,青少年应了解自己的情绪特点以及情绪对心理的影响,从而主动控制和调节消极情绪,培养积极情绪,保持身心健康。 相似文献
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以90名大学生为被试,探讨不同情绪体验的情况下,大学生逻辑推理的特点。结果发现:(1)不同情绪体验组别大学生的推理得分差异显著,积极和消极情绪体验的得分显著低于无情绪体验组;(2)积极和消极情绪体验组的推理得分无显著差异(;3)性别的主效应不显著,且性别与不同情绪体验组别的交互作用也不显著。 相似文献
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任务紧迫性是项目管理中面临的常见问题,通过情景实验,模拟了时间限制下项目执行者的感知时间压力、情绪与创新行为交互作用的主要过程。实验结果说明,在项目实施过程中时间限制会加大项目执行者的感知时间压力并产生消极情绪,进而对创新行为带来不利影响;积极情绪的个体在面对较高的感知时间压力时趋向于选择规避风险较大的创新行为;积极的情绪在调节感知时间压力和创新行为之间起到正向调节作用,而外界的消极情绪极易对员工积极情绪带来负面影响。项目管理者应该结合任务的创新特征综合确定缓冲设置方案,重视压力管理和积极情绪的诱导,通过创新氛围的构建诱导员工积极投身创新活动。 相似文献
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以90名大学生为被试,探讨不同情绪体验的情况下,大学生逻辑推理的特点。结果发现：（1）不同情绪体验组别大学生的推理得分差异显著,积极和消极情绪体验的得分显著低于无情绪体验组;（2）积极和消极情绪体验组的推理得分无显著差异：（3）性别的主效应不显著,且性别与不同情绪体验组别的交互作用也不显著。 相似文献
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高校辅导员的工作具体而繁杂,使得部分高校辅导员产生不同程度的情绪问题,在工作和生活中带着消极的情绪,既不利于辅导员自身的心理健康,又不利于学生思想政治教育的成效。本文主要从辅导员自身的角度讨论辅导员消极情绪产生的原因,并提出辅导员自身如何加强情绪管理,促进心理健康发展。 相似文献
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Satisfaction and post-purchase intentions with service recovery of online shopping websites: Perspectives on perceived justice and emotions 总被引：1，自引：0，他引：1
This study explores post-recovery satisfaction and post-purchase intentions with service recovery of online shopping customers from the perspectives on perceived justice and emotions based on twenty scenarios that combine five service failures and four recoveries. Analytical results indicating that in addition to enhancing post-purchase intentions and post-recovery satisfaction among customers, distributive justice increases positive emotions and decreases negative ones. Additionally, procedural justice enhances post-recovery satisfaction as well as increases positive emotions and decreases negative ones, while interactional justice only increases post-recovery satisfaction of customers. Moreover, while positive emotions increase post-recovery satisfaction, and vice versa. Post-recovery satisfaction positively affects post-purchase intentions. Results of this study provide a valuable reference for operators and managers of online shopping websites. 相似文献
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Examining the Influence of Emotional Expressions in Online Consumer Reviews on Perceived Helpfulness
《Information processing & management》2020,57(6):102266
Drawing on the cognitive appraisal theory of emotions and the attribution theory, this study extends existing research by examining how the emotional expressions influence perceived helpfulness of online consumer reviews (OCRs). We include two negative emotions (anger, fear) and two positive emotions (pride, surprise). Each of these four emotions can be described with respect to six emotional appraisal dimensions which containing certainty, pleasantness, attentional activity, anticipated effort, control and others’ responsibility. Hypotheses thus developed were empirically validated using the laboratory experiment in the context of restaurant services. Research results indicated that emotion expressions in OCRs have an indirect effect on perceived helpfulness through attribution about the reviewer's cognitive effort. We find that reviews with negative emotions are perceived to be more reviewer's cognitive efforts than positive emotions. More specifically, OCRs with negative emotions tend to comprise more diagnostic features related the product or service, and are more informative. We further examined whether the gender of reader moderates the relationship between different emotional expressions and perceived reviewer's cognitive effort. The results find that reviews conveying positive emotions tended to have a greater impact on male readers’ perception of reviewer's cognitive effort than those of female readers. Reviews conveying negative emotions were found to have a greater impact on female readers’ perception of reviewer's cognitive effort than that of male readers. The study results add to existing knowledge of the influence of emotional expression on perceived helpfulness, which will advance our understanding of information processing in the psychological mechanisms influencing the attitude. Applying the results from this study, restaurant service providers can make different coping strategy for discrete emotions and platform administrators can assistant reviewer express their emotions more precisely. 相似文献
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【目的/意义】分析网民在突发公共卫生事件中的情感演化历程,探究影响网民情感波动的因素及其时空演
化的差异。【方法/过程】运用Python爬取微博新冠疫情相关文本数据315 445条,基于SnowNLP情感分析工具对数
据文本进行情感分析。使用TF-IDF及LDA主题模型进行建模,对不同阶段及不同群体的舆情时空演化及差异进
行内容分析。【结果/结论】网民的情感演化呈现阶段性和群体性差异,尽管整体为积极态势,但疫情上升期为负面
情绪集中爆发期;网民群体中受教育程度较低的群体情感波动幅度更大,更容易受到舆论的影响,舆情演化更易极
化;中心大城市情感波动相对稳定,而引起其他区域网民消极情绪的往往不是疫情本身,而是由疫情引发的负面舆
论;普通网民群体较于高影响力群体在舆情演化阶段的负面情绪更为严重,情感演化在各阶段呈现明显的涟漪效
应,需在不同阶段针对不同群体制定有效的舆情引导政策。【创新/局限】本文将整个语料库划分为50多个小语料,
个别语料文本数据量较少,具有一定的局限性。 相似文献
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Dingtao Zhao Feng Wang Jiuchang Wei Liang Liang 《International Journal of Information Management》2013
This study explores how online comments influence public reactions to organizational crisis discourses based on five scenarios depicting typical online comment patterns. Through an empirical study involving 621 participants, several key findings are obtained. First, online comments have a significant effect on post-crisis reactions involving emotions, attitudes and behavioral intentions. However, except in the case of perceived comment manipulation, public reaction patterns associated with overwhelmingly positive and non-overwhelmingly positive comments are not significantly different and are friendlier to the crisis organization than the other three patterns. Moreover, reactions associated with the pattern in which there are no online comments are quite similar to those associated with the pattern of non-overwhelmingly negative comments. Second, positive emotions enhance perceived organizational integrity, whereas negative emotions reduce this perception. Third, perceived comment manipulation has a negative moderating effect on the relationship between positive emotion and perceived organizational integrity and a positive moderating effect on the relationship between negative emotion and perceived organizational integrity. Finally, emotions and perceived organizational integrity are found to be predictors of loyalty and boycott intentions. The findings of the study extend the present knowledge on crisis communication by highlighting the impact of online comments on the post-crisis reactions of the public and also provide crisis managers with guidelines on how to deploy appropriate crisis communication strategies. 相似文献
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产品消费情绪与满意的关系研究 总被引：1，自引：0，他引：1
将产品消费中由营销者可控因素引发的消费情绪划分为属性水平的情绪(Attribute-level Emotions,简称ALE)和属性水平以外的情绪(Beyond Attribute-level Emotions,简称BALE)两类,建立ALE、BALE与满意关系的结构模型。以333份有效样本对假说进行了检验。实证研究的结果表明:属性水平的正面情绪和负面情绪、属性水平以外的负面情绪对满意有显著影响。最后提出研究结果的启示。 相似文献
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[目的/意义]邻避事件中,非利益相关公众在网络空间"借机"宣泄负性情绪而导致的舆情,可能放大当地利益相关公众的负性情绪和风险感知,致使邻避事件的冲突激化。对非利益相关公众这种负性情绪在政府回应前后的变化及其与信息转发意愿的关系进行探讨,是网络时代舆情治理的重要议题,但目前鲜有研究涉及。[方法/过程]采用2(情绪性:高负性情绪、低负性情绪)×2(回应透明度:高透明、低透明)组间设计,以独立样本T检验比较政府回应对个体负性情绪变化状况的影响,同时通过回归分析探讨个体的负性情绪在政府回应前后对其信息转发意愿的影响以及政府信任在其中的调节作用。[结果/结论]研究表明:在政府未回应时,非利益相关公众的负性情绪感受越高,对非官方信息的转发意愿越强,而在政府回应后,负性情绪感受越低,对官方回应信息的转发意愿越强;政府未回应时,对政府的信任能够减弱负性情绪对非官方信息转发意愿的正向影响,政府回应后,对政府的信任能够增强负性情绪对官方回应信息转发意愿的负向影响;政府回应尤其是高透明的回应,能够显著降低非利益相关公众的负性情绪感受。 相似文献
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消费情感对服务质量和顾客满意感影响的实证研究 总被引：2，自引：0，他引：2
以往对顾客满意和服务质量的研究,主要都是从顾客的认知角度进行,顾客情感在消费过程中对顾客服务评价和购后行为的影响未得到应有的重视。基于维纳在心理学研究中提出的"归因—情绪反应—行为预期"的理论框架,本研究建立起整合消费情感、顾客认知、服务质量和顾客满意的概念模型,提出相应假设,并通过实证方法对该模型进行了验证。研究结果表明,消费情感与认知显著相关,并且与顾客认知共同显著影响着整体服务质量评价和顾客满意。其中,积极情感对两者有显著正向影响,而自我和外在归因的消极情感则与两者显著负相关。值得注意的是,自我归因的消极情感对中国消费者的影响表现出与西方文化背景下不同的特性。 相似文献
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《Information processing & management》2020,57(1):102106
Forwarding negative information on microblogs, termed reposting negative information (RNI) in this study, refers to reposting negative, non-original information publicly on microblogs, causes large-scale bad news dissemination on microblogs, which in turn has detrimental consequences for organizations and the society. However, previous research concentrated on sharing of original content (such as knowledge sharing and word-of-mouth) or focused on general information forwarding on social media without distinguishing between positive and negative information. To address this issue, this study develops a model to investigate the predictors of RNI on microblogs (negative emotions and issue involvement in this study) and explores the contingency role of personality. A scenario-based online survey was conducted to test the proposed model and hypotheses. The empirical results confirmed (1) the direct and positive effects of negative emotions and issue involvement, (2) the negative moderation effect of extraversion on the relationship between negative emotions and RNI, and (3) the positive moderation effects of conscientiousness and agreeableness on the relationship between issue involvement and RNI. The study contributes to the literature by revealing the predictors of RNI on microblogs and by investigating the contingency role of personality. 相似文献