共查询到20条相似文献，搜索用时 140 毫秒
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做好参考咨询工作，打开为社会服务的大门高雪青，杜慰纯（北京航空航天大学）１工作回顾与发展从１９８４年起，我馆开始尝试提供参考咨询服务。从一般性口头咨询、电话咨询开始，发展到以咨询单为手段，向读者提供书面咨询；从咨询检索一个词、一个数据，或是一幅集成电... 相似文献
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信息咨询工作与参考咨询工作比较分析 总被引：2，自引：0，他引：2
文章从概念、工作特点、服务范围、从业人员素质要求等方面对专门咨询机构的信息咨询工作与图书馆参考咨询工作进行比较分析，认为二者虽然在某些地方有相通之处，但前者的项目内容层次要高，在职能与作用上不可同等对待。 相似文献
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网络环境下高校图书馆咨询工作的发展方向 总被引：3，自引：0，他引：3
章概述了高校图书馆咨询工作的特点及任务，并分析网络环境下参考咨询工作面临的机遇和挑战，提出网络环境下参考咨询工作应重视的问题，指出从参考咨询走向信息咨询是未来的发展方向。 相似文献
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本文主要从树立现代咨询服务观念，完善咨询人员的知识结构，创新咨询服务内容、提高咨询效率四个方面论述了新时期公共图书馆如何作好参考咨询工作以及今后咨询工作的发展方向。 相似文献
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图书馆实时参考咨询工作探索 总被引：7，自引：2，他引：7
在概述国内外图书馆开展实时参考咨询工作的基础上，文章从实时参考咨询系统的选择、参考馆员在实时咨询接谈中的注意事项等方面对图书馆实时参考咨询工作进行了探索。 相似文献
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深化高校图书馆参考咨询工作之探讨 总被引：4，自引：0，他引：4
文中分析了高校图书馆参考咨询服务工作的现状，强调了深化参考咨询服务工作的意义，提出了深化参考咨询服务工作的措施和方法，呼吁建立专家咨询协会和学科馆员制度。 相似文献
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网络环境下图书馆参考咨询服务工作的发展趋势 总被引：4，自引：0，他引：4
介绍了图书馆参考咨询工作的发展现状，分析了网络环境下图书馆参考咨询工作的变化，探讨了网络环境下图书馆参考咨询服务工作的发展趋势。 相似文献
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网络环境对参考咨询工作的影响 总被引：2，自引：0，他引：2
本文探讨了网络环境对参考咨询工作的影响，传统的咨询工作发生了很大变化，网络环境改变了时、空、速、量，在学术资源的开发利用方面增加了深度和广度，用户培训增加了新内容，对参考咨询馆员素质提出 了新要求。 相似文献
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Laura Saunders 《Public Services Quarterly》2013,9(2):114-135
Academic reference services face great challenges as they cope with the pace of technological change, competition from other information service providers, and tight budgets. In fact, some critics suggest that reference services are no longer relevant or necessary as more information moves online. This study examines a nationwide survey that reveals that reference librarians are indeed engaged in a wide variety of activities requiring a range of competencies and skills. Results of this study suggest that reference services are not dying but are evolving, with most academic reference librarians engaged in multifunction positions involving both traditional and nontraditional reference activities. 相似文献
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Danielle P. De Jager-Loftus J. David Midyette Barbara Harvey 《Medical reference services quarterly》2013,32(1):60-74
Providing library and reference services within a biomedical research community presents special challenges for librarians, especially those in historically lower-funded states. These challenges can include understanding needs, defining and communicating the library's role, building relationships, and developing and maintaining general and subject specific knowledge. This article describes a biomedical research network and the work of health sciences librarians at the lead intensive research institution with librarians from primarily undergraduate institutions and tribal colleges. Applying the concept of a community of practice to a collaborative effort suggests how librarians can work together to provide effective reference services to researchers in biomedicine. 相似文献
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数字图书馆中信息咨询服务的新方法 总被引：62，自引：1，他引：61
阐述了数字图书馆的信息咨询服务面临的挑战、咨询信息的特征、咨询的新方法;介绍了数字咨询服务的新概念,并提出建立两种相应结构的协作咨询系统:集中式协作咨询服务和分布式协作咨询服务。根据时间和空间的不同,可以获得四种不同模式的咨询服务,即协作咨询会议、分布式实时协作咨询、协作联合咨询以及分布式异步协作咨询。 相似文献
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《The Reference Librarian》2013,54(43):131-144
The availability of information in electronic form, specifically through on-line services and in CD-ROM format, has presented new opportunities and challenges for reference librarians in research libraries. Similarly, the advent of networked information tools and resources presents similar challenges. These challenges are examined, and the changing face of scholarly research and communication is discussed. How the individual reference librarian's job will change is a determination that needs to be made within each research library. But the author argues that if reference service in research libraries is to be responsive to user needs, most reference departments will be forced to confront reorganization or restructuring as a result of the changing nature of research practice. 相似文献
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《The Reference Librarian》2013,54(95-96):81-98
Abstract As digital and chat reference services become established as another way to do business, many libraries juggle the delivery of consortial and local virtual reference services. Balancing services without overtaxing staff and resources presents a number of challenges. How, for example, do libraries staff more than one chat reference service in addition to traditional services? Or more critically, how are subject specialists used to their greatest advantage in a multi-type library service? This article explores the benefits and issues of offering service at the statewide and local level based on OSU's experience and describes how OSU responded to these issues. 相似文献
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Kirstin Dougan 《The Reference Librarian》2013,54(1):38-54
The nature of music collections and their use means that patrons have always required specialized guidance from librarians to access what they need. Currently, library patrons' expectations are growing as collections and their delivery modes evolve. Music reference services must adapt to effectively address these needs. This article examines the challenges to delivering effective music reference service, the basics of reference assessment, and how assessment models such LibQual+, the Wisconsin-Ohio Reference Evaluation Program, and the Reference Effort Assessment Data Scale can help librarians build patron-centered music reference services. 相似文献
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CASHL面向开放模式的服务体系的构建 总被引：1，自引：0，他引：1
文献传递是图书馆实现资源共享的重要途径。针对目前CASHL所面临的各种挑战,构建一个基于系统开放、资源集成、服务融合、服务模式向知识服务转变的CASHL开放模式的服务体系,为CASHL的可持续发展提供参考。 相似文献
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三网融合为图书馆进一步延伸服务方式奠定了现实基础。如何抓住三网融合机遇,创新服务方式,成为图书馆服务领域的新课题。文章为了探索三网融合环境下延伸服务的现实基础和面临的挑战,从网络平台资源融合、跨媒体流通服务、融合平台下的参考咨询服务、个性化服务拓展和开展其他公共文化服务等方面提出了新环境下图书馆服务延伸的设想。 相似文献
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《College & Undergraduate Libraries》2013,20(4):55-73
Abstract From pilot project to mainstream reference service, this article chronicles the HELIN consortium's history with commercial virtual reference (VR) software and details its decision to switch from a centralized service to individually supported instant messaging (IM) reference services across its institutions. The authors discuss the development and implementation of their virtual reference service with emphasis on assessing its success using both commercial VR software and freeware IM applications at its different member institutions. Lessons learned, the pros and cons of offering collaborative virtual reference, and the challenges of integrating emerging technologies into library services are addressed as librarians seek to develop best practices for offering reference service in an increasingly virtual world. 相似文献
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网络环境下的参考咨询服务 总被引：45，自引：0，他引：45
王纯 《现代图书情报技术》2001,17(2):52-54
因特网的发展和普及, 把信息资源的开发利用推进到一个崭新的阶段即网络化电子信息阶段。信息资源达到空前丰富的程度。这些数字化信息为人类的生存和发展带来了机遇和挑战, 有理由相信, 个人的生存和社会的进步都离不开这个网络环境。网络环境下, 图书馆的参考咨询服务在内容和方式上都发生了根本性变革, 对咨询用户信息需求的分析及其获取信息能力的培训是当务之急。而咨询服务工作的规模和发展水平较大程度上又取决于咨询馆员的素质和资格。 相似文献