共查询到20条相似文献，搜索用时 31 毫秒
1.
To resolve some of lexical disagreement problems between queries and FAQs, we propose a reliable FAQ retrieval system using query log clustering. On indexing time, the proposed system clusters the logs of users’ queries into predefined FAQ categories. To increase the precision and the recall rate of clustering, the proposed system adopts a new similarity measure using a machine readable dictionary. On searching time, the proposed system calculates the similarities between users’ queries and each cluster in order to smooth FAQs. By virtue of the cluster-based retrieval technique, the proposed system could partially bridge lexical chasms between queries and FAQs. In addition, the proposed system outperforms the traditional information retrieval systems in FAQ retrieval. 相似文献
2.
Understanding users’ navigation on the Web is important towards improving the quality of information and the speed of accessing large-scale Web data sources. Clustering of users’ navigation into sessions has been proposed in order to identify patterns and similarities which are then managed in the context of Web users oriented applications (searching, e-commerce, etc.). This paper deals with the problem of assessing the quality of user session clusters in order to make inferences regarding the users’ navigation behavior. A common model-based clustering algorithm is used to result in clusters of Web users’ sessions. These clusters are validated by using a statistical test, which measures the distances of the clusters’ distributions to infer their dissimilarity and distinguishing level. Furthermore, a visualization method is proposed in order to interpret the relation between clusters. Using real data sets, we illustrate how the proposed analysis can be applied in popular application scenarios to reveal valuable associations among Web users’ navigation sessions. 相似文献
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Daniele Broccolo Lorenzo Marcon Franco Maria Nardini Raffaele Perego Fabrizio Silvestri 《Information processing & management》2012
This paper proposes an efficient and effective solution to the problem of choosing the queries to suggest to web search engine users in order to help them in rapidly satisfying their information needs. By exploiting a weak function for assessing the similarity between the current query and the knowledge base built from historical users’ sessions, we re-conduct the suggestion generation phase to the processing of a full-text query over an inverted index. The resulting query recommendation technique is very efficient and scalable, and is less affected by the data-sparsity problem than most state-of-the-art proposals. Thus, it is particularly effective in generating suggestions for rare queries occurring in the long tail of the query popularity distribution. The quality of suggestions generated is assessed by evaluating the effectiveness in forecasting the users’ behavior recorded in historical query logs, and on the basis of the results of a reproducible user study conducted on publicly-available, human-assessed data. The experimental evaluation conducted shows that our proposal remarkably outperforms two other state-of-the-art solutions, and that it can generate useful suggestions even for rare and never seen queries. 相似文献
4.
Jingjing Liu Nicholas J. Belkin Xiangmin Zhang Xiaojun Yuan 《Information processing & management》2013
This paper examines the changes of information searchers’ topic knowledge levels in the process of completing information tasks. Multi-session tasks were used in the study, which enables the convenience of eliciting users’ topic knowledge during their process of completing the whole tasks. The study was a 3-session laboratory experiment with 24 participants, each time working on one subtask in an assigned 3-session general task. The general task was either parallel or dependently structured. Questionnaires were administered before and after each session to elicit users’ perceptions of their knowledge levels, task attributes, and other task features, for both the overall task and the sub-tasks. Our results support the assumption that users’ knowledge generally increases after each search session, but there were exceptions in which a “ceiling” effect was shown. We also found that knowledge was correlated with users’ perceptions of task attributes and accomplishment. In addition, task type was found to affect several aspects of knowledge levels and knowledge change. These findings further our understanding of users’ knowledge in information tasks and are thus helpful for information retrieval research and system design. 相似文献
5.
A transaction log analysis of the Nanyang Technological University (NTU) OPAC was conducted to identify query and search failure patterns with the goal of identifying areas of improvement for the system. One semester’s worth of OPAC transaction logs were obtained and from these, 641,991 queries were extracted and used for this work. Issues investigated included query length, frequency and type of search options and Boolean operators used as well as their relationships with search failure. Among other findings, results indicate that a majority of the queries were simple, with short query lengths and a low usage of Boolean operators. Failure analysis revealed that on average, users had an almost equal chance of obtaining no records or at least one record to a submitted query. We propose enhancements and suggest future areas of work to improve the users’ search experience with the NTU OPAC. 相似文献
6.
Mauro Rojas Herrera Edleno Silva de Moura Marco Cristo Thomaz Philippe Silva Altigran Soares da Silva 《Information processing & management》2010
Queries submitted to search engines can be classified according to the user goals into three distinct categories: navigational, informational, and transactional. Such classification may be useful, for instance, as additional information for advertisement selection algorithms and for search engine ranking functions, among other possible applications. This paper presents a study about the impact of using several features extracted from the document collection and query logs on the task of automatically identifying the users’ goals behind their queries. We propose the use of new features not previously reported in literature and study their impact on the quality of the query classification task. Further, we study the impact of each feature on different web collections, showing that the choice of the best set of features may change according to the target collection. 相似文献
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In ad hoc querying of document collections, current approaches to ranking primarily rely on identifying the documents that contain the query terms. Methods such as query expansion, based on thesaural information or automatic feedback, are used to add further terms, and can yield significant though usually small gains in effectiveness. Another approach to adding terms, which we investigate in this paper, is to use natural language technology to annotate - and thus disambiguate - key terms by the concept they represent. Using biomedical research documents, we quantify the potential benefits of tagging users’ targeted concepts in queries and documents in domain-specific information retrieval. Our experiments, based on the TREC Genomics track data, both on passage and full-text retrieval, found no evidence that automatic concept recognition in general is of significant value for this task. Moreover, the issues raised by these results suggest that it is difficult for such disambiguation to be effective. 相似文献
9.
The aim of this paper was to analyze users’ behavior during image retrieval exercises. Results revealed that users tend to follow a set search strategy: firstly they input one or two keyword search terms one after another and view the images generated by their initial search and after they navigate their way around the web by using the ‘back to home’ or ‘previous page’ buttons. These results are consistent with existing Web research. Many of the actions recorded revealed that subjects behavior differed depending on if the task set was presented as a closed or open task. In contrast no differences were found for the time subjects took to perform a single action or their use of the AND operator. 相似文献
10.
Many of the approaches to image retrieval on the Web have their basis in text retrieval. However, when searchers are asked to describe their image needs, the resulting query is often short and potentially ambiguous. The solution we propose is to perform automatic query expansion using Wikipedia as the source knowledge base, resulting in a diversification of the search results. The outcome is a broad range of images that represent the various possible interpretations of the query. In order to assist the searcher in finding images that match their specific intentions for the query, we have developed an image organization method that uses both the conceptual information associated with each image, and the visual features extracted from the images. This, coupled with a hierarchical organization of the concepts, provides an interactive interface that takes advantage of the searchers’ abilities to recognize relevant concepts, filter and focus the search results based on these concepts, and visually identify relevant images while navigating within the image space. In this paper, we outline the key features of our image retrieval system (CIDER), and present the results of a preliminary user evaluation. The results of this study illustrate the potential benefits that CIDER can provide for searchers conducting image retrieval tasks. 相似文献
11.
Over time, researchers have acknowledged the importance of understanding the users’ strategies in the design of search systems. However, when involving users in the comparison of search systems, methodological challenges still exist as researchers are pondering on how to handle the variability that human participants bring to the comparisons. This paper present methods for controlling the complexity of user-centered evaluations of search user interfaces through within-subjects designs, balanced task sets, time limitations, pre-formulated queries, cached result pages, and through limiting the users’ access to result documents. Additionally, we will present our experiences in using three measures – search speed, qualified search speed, and immediate accuracy – to facilitate the comparison of different search systems over studies. 相似文献
12.
Users of search engines express their needs as queries, typically consisting of a small number of terms. The resulting search engine query logs are valuable resources that can be used to predict how people interact with the search system. In this paper, we introduce two novel applications of query logs, in the context of distributed information retrieval. First, we use query log terms to guide sampling from uncooperative distributed collections. We show that while our sampling strategy is at least as efficient as current methods, it consistently performs better. Second, we propose and evaluate a pruning strategy that uses query log information to eliminate terms. Our experiments show that our proposed pruning method maintains the accuracy achieved by complete indexes, while decreasing the index size by up to 60%. While such pruning may not always be desirable in practice, it provides a useful benchmark against which other pruning strategies can be measured. 相似文献
13.
Fatemeh Lashkari Ebrahim Bagheri Ali A. Ghorbani 《Information processing & management》2019,56(3):733-755
Traditional information retrieval techniques that primarily rely on keyword-based linking of the query and document spaces face challenges such as the vocabulary mismatch problem where relevant documents to a given query might not be retrieved simply due to the use of different terminology for describing the same concepts. As such, semantic search techniques aim to address such limitations of keyword-based retrieval models by incorporating semantic information from standard knowledge bases such as Freebase and DBpedia. The literature has already shown that while the sole consideration of semantic information might not lead to improved retrieval performance over keyword-based search, their consideration enables the retrieval of a set of relevant documents that cannot be retrieved by keyword-based methods. As such, building indices that store and provide access to semantic information during the retrieval process is important. While the process for building and querying keyword-based indices is quite well understood, the incorporation of semantic information within search indices is still an open challenge. Existing work have proposed to build one unified index encompassing both textual and semantic information or to build separate yet integrated indices for each information type but they face limitations such as increased query process time. In this paper, we propose to use neural embeddings-based representations of term, semantic entity, semantic type and documents within the same embedding space to facilitate the development of a unified search index that would consist of these four information types. We perform experiments on standard and widely used document collections including Clueweb09-B and Robust04 to evaluate our proposed indexing strategy from both effectiveness and efficiency perspectives. Based on our experiments, we find that when neural embeddings are used to build inverted indices; hence relaxing the requirement to explicitly observe the posting list key in the indexed document: (a) retrieval efficiency will increase compared to a standard inverted index, hence reduces the index size and query processing time, and (b) while retrieval efficiency, which is the main objective of an efficient indexing mechanism improves using our proposed method, retrieval effectiveness also retains competitive performance compared to the baseline in terms of retrieving a reasonable number of relevant documents from the indexed corpus. 相似文献
14.
Niall Rooney David Patterson Mykola Galushka Vladimir Dobrynin 《Information processing & management》2006
Contextual document clustering is a novel approach which uses information theoretic measures to cluster semantically related documents bound together by an implicit set of concepts or themes of narrow specificity. It facilitates cluster-based retrieval by assessing the similarity between a query and the cluster themes’ probability distribution. In this paper, we assess a relevance feedback mechanism, based on query refinement, that modifies the query’s probability distribution using a small number of documents that have been judged relevant to the query. We demonstrate that by providing only one relevance judgment, a performance improvement of 33% was obtained. 相似文献
15.
Typical pseudo-relevance feedback methods assume the top-retrieved documents are relevant and use these pseudo-relevant documents to expand terms. The initial retrieval set can, however, contain a great deal of noise. In this paper, we present a cluster-based resampling method to select novel pseudo-relevant documents based on Lavrenko’s relevance model approach. The main idea is to use overlapping clusters to find dominant documents for the initial retrieval set, and to repeatedly use these documents to emphasize the core topics of a query. 相似文献
16.
This research investigates how people’s perceptions of information retrieval (IR) systems, their perceptions of search tasks, and their perceptions of self-efficacy influence the amount of invested mental effort (AIME) they put into using two different IR systems: a Web search engine and a library system. It also explores the impact of mental effort on an end user’s search experience. To assess AIME in online searching, two experiments were conducted using these methods: Experiment 1 relied on self-reports and Experiment 2 employed the dual-task technique. In both experiments, data were collected through search transaction logs, a pre-search background questionnaire, a post-search questionnaire and an interview. Important findings are these: (1) subjects invested greater mental effort searching a library system than searching the Web; (2) subjects put little effort into Web searching because of their high sense of self-efficacy in their searching ability and their perception of the easiness of the Web; (3) subjects did not recognize that putting mental effort into searching was something needed to improve the search results; and (4) data collected from multiple sources proved to be effective for assessing mental effort in online searching. 相似文献
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In this paper, we present the state of the art in the field of information retrieval that is relevant for understanding how to design information retrieval systems for children. We describe basic theories of human development to explain the specifics of young users, i.e., their cognitive skills, fine motor skills, knowledge, memory and emotional states in so far as they differ from those of adults. We derive the implications these differences have on the design of information retrieval systems for children. Furthermore, we summarize the main findings about children’s search behavior from multiple user studies. These findings are important to understand children’s information needs, their search strategies and usage of information retrieval systems. We also identify several weaknesses of previous user studies about children’s information-seeking behavior. Guided by the findings of these user studies, we describe challenges for the design of information retrieval systems for young users. We give an overview of algorithms and user interface concepts. We also describe existing information retrieval systems for children, in specific web search engines and digital libraries. We conclude with a discussion of open issues and directions for further research. The survey provided in this paper is important both for designers of information retrieval systems for young users as well as for researchers who start working in this field. 相似文献
19.
In the KL divergence framework, the extended language modeling approach has a critical problem of estimating a query model, which is the probabilistic model that encodes the user’s information need. For query expansion in initial retrieval, the translation model had been proposed to involve term co-occurrence statistics. However, the translation model was difficult to apply, because the term co-occurrence statistics must be constructed in the offline time. Especially in a large collection, constructing such a large matrix of term co-occurrences statistics prohibitively increases time and space complexity. In addition, reliable retrieval performance cannot be guaranteed because the translation model may comprise noisy non-topical terms in documents. To resolve these problems, this paper investigates an effective method to construct co-occurrence statistics and eliminate noisy terms by employing a parsimonious translation model. The parsimonious translation model is a compact version of a translation model that can reduce the number of terms containing non-zero probabilities by eliminating non-topical terms in documents. Through experimentation on seven different test collections, we show that the query model estimated from the parsimonious translation model significantly outperforms not only the baseline language modeling, but also the non-parsimonious models. 相似文献
20.
Luis M. de Campos Juan M. Fernández-Luna Juan F. Huete Carlos Martín-Dancausa 《Information processing & management》2010
Focusing on the context of XML retrieval, in this paper we propose a general methodology for managing structured queries (involving both content and structure) within any given structured probabilistic information retrieval system which is able to compute posterior probabilities of relevance for structural components given a non-structured query (involving only query terms but not structural restrictions). We have tested our proposal using two specific information retrieval systems (Garnata and PF/Tijah), and the structured document collections from the last six editions of the INitiative for the Evaluation of XML Retrieval (INEX). 相似文献