共查询到20条相似文献，搜索用时 31 毫秒
1.
《Government Information Quarterly》2022,39(1):101656
The E-Participation Index of the United Nations E-Government Survey (EPI) has become an important data source on e-participation progress around the globe. However, its validity is often questioned by scholars, pointing out that the EPI measures technological aspects only and overlook the socio-political context. As a refinement, researchers usually utilize composite liberal democracy indices which, in turn, create new problems with the interpretation of the index, conceptualization, operationalization and measurement of e-participation success. This paper proposes an alternative refinement, based on the approach to the deliberativeness evaluation proposed by the Varieties of Democracy (V-Dem) project. This brings the refined EPI closer to the original understanding of e-participation and leads to a more accurate measurement of government e-participation policies, as a twofold capacity to build technological infrastructure of e-participation and sustain a dialogue with citizens in policymaking. The new index reveals important distinctions between and within democratic and non-democratic countries, bridging the quantitative assessments with the existing case-studies. 相似文献
2.
While it has often been suggested that information and communication technologies (ICTs) provide an important means of increasing citizen participation (which is at the core of democratic government), few commentators have expected non-democracies to create online environments in which citizens can take an active part in political processes. In recent years, however, some non-democracies have begun to outperform countries with long-standing democratic traditions in terms of e-participation development. According to the 2010 United Nations (UN) e-government survey, Bahrain outranks France, Kazakhstan beats Sweden and Malaysia ranks higher than Germany. This article sets out to understand the recent rise of e-participation initiatives in non-democracies. Drawing on comparative longitudinal data from the UN e-government surveys, we tested the assertion that international drivers of change are competing with the dominant focus on domestic factors, especially in the non-democratic world, and are influencing the patterns of reform. The empirical analysis demonstrated important differences between the drivers of change in democratic and non-democratic countries and found economic globalization to be the strongest predictor of e-participation initiatives in non-democratic countries. In conclusion, we argue that economic globalization alters the context of e-participation and necessitates a re-examination of many of its premises and tenets. 相似文献
3.
《Government Information Quarterly》2014,31(4):526-533
Effective e-government creates an environment for citizens to have greater access to their government and, in theory, makes citizen-to-government contact more inclusive. Our research examines two distinct but related measures of e-government effectiveness, namely the online service index and the e-participation index, both reported in the 2010 e-government survey conducted by the United Nations. We analyze the impact of political structure, public sector performance and policy initiatives on both indices in more than 150 countries. Our multiple regression analysis shows that there is greater e-government capability in countries that have more effective public sector governance and administration, and policies that advance the development and diffusion of information and communication technologies. More democratic institutions and processes, however, appear to have a negative impact on e-government. In addition, countries that practice effective governance and promote competition in the telecommunications sector demonstrate more extensive provision of e-participation. These results suggest that the path to e-government leverages different strategies depending on a nation's political structure, and that authoritarian countries may be utilizing e-government to maintain the status quo. 相似文献
4.
The research work on understanding whether citizens will readily accept to engage with governments in e-participation initiatives through social media remains limited. Therefore, this study investigates the factors that are influencing citizens' intention to engage in government-led e-Participation initiatives through Facebook. To that end, the study proposes and validates a citizen-centric acceptance model. The proposed model extends the model primarily established on the theory of planned behavior, by incorporating additional factors that emerged from relevant literature. The research data were collected from a survey of 400 Facebook users in Jordan using a probability sample technique. The results revealed that the factors with the most significant influence on citizens' intention to engage in government-led e-participation initiatives through Facebook are: the citizens' attitude, participation efficacy, and perceived behavior control. Subjective norms and perceived value, however, have no direct effect on citizens' intention to engage in government-led e-participation initiatives through Facebook. Furthermore, the results showed that the citizens' attitude is primarily determined by participation efficacy, perceived usefulness and compatibility of Facebook, and perceived value. In contrast, the factors perceived ease of use of Facebook, citizens' trust in government, and citizens' trust in Facebook, have no significant impact on citizens' attitude. These factors have rarely been empirically tested in the context of e-participation. Consequently, this study paves the way towards a better understanding of the important factors that influence citizens' intention to participate, which, in turn, will inform the design and implementation of e-participation initiatives. 相似文献
5.
《Government Information Quarterly》2014,31(4):653-659
During the past two decades, governments have started to use information and communication technologies (ICT) to offer a new forum for citizen involvement known as e-participation. The rapid development of e-participation has been attracting attention from many researchers. While a growing body of research has explored various factors impacting e-participation, few studies have examined the influence of government structures on the e-participation opportunities that jurisdictions offer users. To fill the research gap and begin investigating this relationship, we use data from 97 New Jersey municipalities to analyze the impact on e-participation of three local government structures: mayor-council, council-manager, and township. The results show that municipalities with the mayor-council form of government are more likely to have higher levels of e-participation offerings. We argue that the role of an elected executive in this structure facilitates the will to provide greater opportunities for citizens to participate online. 相似文献
6.
《Government Information Quarterly》2020,37(1):101412
With contemporary development of digital technology and smart cities initiatives, citizen co-production has created a new government-citizen interface. However, it remains inconclusive whether such citizen-government collaboration has achieved the fundamental goal of improving service quality for citizens. In this research, we tested the relationship between e-participation as a form of co-production and service performance, using multiple large longitudinal datasets from a smart city mobile platform. The results of the analysis show that citizen e-participation, in providing service feedback, is positively associated with the clearance rate of urban service requests in subdistrict service units, after controlling for various factors. We also found that the effect size of e-participation on service performance varies between different types of city services. E-participation has a stronger relative influence on complex problems that may involve multiple agencies, than with simple routine services. 相似文献
7.
《Government Information Quarterly》2020,37(3):101461
With increased digitalization, governments and public institutes became potentially better able to practice fuller and wider ranges of democratic governance through e.g., e-participation. E-participation, as any means of engagement with the common good, is, however, a difficult area of human motivation as it can be seen to exist outside the common hurdles of the everyday life and where the effects of participation are often invisible or take a long time to materialize. Recent trends of digitalization, such as gamification; a popular approach for stimulating motivation, have been proposed as remedies to foster e-participation. A plethora of applications and research has emerged related to gamified e-participation. However, there is currently a dearth in our knowledge of how gamification is being applied, researched or what its possible positive and negative outcomes can be. This study employed a systematic literature review approach in order to summarize research and findings on gamified e-participation. 66 papers were reviewed, the majority of which indicated that gamified e-participation is linked to increased engagement, motivation, civic learning and enjoyment amongst other outcomes. Nonetheless, question remains as to ethical and inclusive gamification, for which, this research provides directions for future research. 相似文献
8.
Citizen participation in E-governance is, essentially, a social exchange between individuals and their government through which the citizen creates public value as well as acquires private value. The direct effects of participation antecedents on participation outcomes have been fully examined, but few researchers have investigated the internal mechanism of citizen participation at the level of psychological value perception. The roles of perceived public and private value between the participation antecedents and outcomes remain unclear. Private value merits careful research in particular as the E-governance environment is being shaped by increasing privatization and continuous IT innovation. Based on the cognitive integration theory and the civic voluntarism model, this paper proposes a theoretical framework to examine the mediating roles of two values. We built a complete research model encompassing ten hypotheses centered on citizen e-participation in the context of green commuting governance. By analyzing survey data on a green commuting platform, we demonstrate the significant mediating effects of these two values and greater effect of private value acquisition on continuous e-participation intentions than public value creation. Our results have important research implications in regards to the roles of perceived values in participation, especially perceived private value. 相似文献
9.
Mijail Naranjo-Zolotov Tiago Oliveira Sven Casteleyn Zahir Irani 《Government Information Quarterly》2019,36(3):536-545
Local governments around the world are increasingly implementing e-participation platforms to involve citizens in consultation and decision-making processes. E-participation platforms usually succeed and produce positive effects in the community when adopted in the long-term scenario. The adoption of those platforms is still a challenge for local governments. The understanding of the factors that influence the continuous intention to use e-participation over time is critical for the design of diffusion and promotion strategies that motivate the citizens to keep using e-participation. This article explores the drivers that predict the post-adoption of e-participation platforms from the perspective of the sense of virtual community theory, that is the degree of affective attachment to a given community mediated by information technology. Specifically, our research model evaluates the association between the sense of virtual community with use behaviour and the continuous intention to use e-participation. Structural equation modelling was used to evaluate the data collected from 370 citizens who experienced an e-participation platform hosted by a European capital city. We found out that the direct association between the sense of virtual community and use was significant. Even though the direct association between the sense of virtual community and the continuous intention was non-significant, the indirect association sense of virtual community to use to continuous intention was statistically significant. This finding may indicate that the use behaviour is triggered by the influence of other members of the community for a short period of time, but it does not persist to influence the continuous intention over time. 相似文献
10.
Tariq Ashraf 《International Information and Library Review》2013,45(3):148-152
The beginning of the 21st century is marked with the developments made in the field of information and technology. The primary role of the information is to equip the citizens to make informed choices. Information is life blood that sustains political, social and business decisions. It may pertain to quality, quantity, standard, and prices of products or services that are needed to make an informed decision. This is particularly true in a country where government and its numerous administrative agencies have expanded in a bewildering manner.The Right to Information Act, passed by the Indian Parliament in the year 2005 has proved to be a landmark for good governance and in helping common people, especially the poor and underprivileged, get their dues from the government. The act has emerged as the most potent tool to empower ordinary citizens to combat state corruption and to play an important and active role in participatory democracy. Drafted by civil society itself, the law is unique in the sense that it has been the result of years of struggle by civil society, NGOs and media. 相似文献
11.
The aim of this paper is to further explore the drivers behind the decision of citizens to engage in social and political participation on the internet, since mixed empirical evidence has been found in the literature. Using data from the 2011 survey on the use of information and communications technologies by households and individuals in Spain, the following two types of e-participation are analyzed: reading/giving opinions about social/political issues and signing/taking part in online petitions/public consultations. Relying on an updated version of the resources approach, we investigate as to what extent e-participation is explained not only by traditional participation-related resources (i.e., socio-economic characteristics) but also by digital skills, social networks and the online development of public administrations. Results show that, while online participation is mainly associated with internet-related skills, there is a significant gender gap. Interestingly, the unemployed tend to engage socially and politically online more than the rest of the population. 相似文献
12.
Toby Miller 《The Communication Review》2013,16(1):1-5
This article offers a distinctively rhetorical perspective on civil society that critically evaluates the relevant communication networks and informal associations in terms of their ability to mediate citizen understandings of public issues and facilitate effective public advocacy and rhetorical action. Particularly important is the role of rhetorical invention. By providing the space in which citizens collaborate, deliberate on issues of public importance, and plan courses of action, civil society acts as a type of incubator for rhetorical invention. The Highlander Folk School serves as an exemplar of how associations of civil society facilitate political awareness and democratic action. The conclusion considers potential advantages of studying civil society from a rhetorical perspective, using the Highlander case and its contributions to the civil rights movement as a starting point from which to address the interrelationships among civil society, democratic action, and rhetorical invention. 相似文献
13.
Lee S. Strickland 《Government Information Quarterly》2005,22(4):546-572
The founding fathers of the United States recognized that freely available information and an educated citizenry were essential to the functioning of a representative democracy. But almost as soon as the ink dried on the Constitution, political forces moved, and have continued to move, to restrict the flow of information from the government to the public, as well as among members of the public. This article examines whether information availability has become a victim of the war on terrorism – whether the nation has entered a time in which legal and policy initiatives are creating information gulags – secreting government information and restricting communications among members of the public, including the academic community. This article explores how policy is shaping the information relationship among the government, the public, academia, and the media and whether new models may be appropriate and more beneficial to society. In doing so, we examine in depth not only public access to government information but also the emerging and vital issue of government restrictions on scholarly exchange, as most recently presented by the legal dispute between the Institute of Electrical and Electronic Engineers (IEEE) and the Office of Foreign Asset Control (OFAC), Department of Treasury, and subsequently the litigation brought by the Association of American University Presses (AAUP). 相似文献
14.
Antonio Muñoz-Cañavate 《Government Information Quarterly》2011,28(1):74-90
This study presents the basic lines of electronic administration in Spain. The complexity of the Spanish political-administrative system makes such a study challenging, in view of the considerable degree of autonomy and competences of the regional administrative bodies and local agencies with respect to the central government, the former being more visible in the 17 regions of Spain. Nonetheless, the central government maintains a series of legal instruments that allow a certain common framework of action to be imposed, aside from what is put into effect through diverse programs aimed precisely to develop common tools for the regions and municipalities of Spain. After an introduction that provides some necessary background, this study describes the legislative framework in which Spain's electronic administrative system has developed. The data included in the study refer to investment in information and communication technologies (ICT) and the services offered by the different Administrations on the internet; internet access by citizens, homes, businesses, and employees, as well as the interactivity existing with administrations by means of the internet; the origins and rise of various political initiatives of the Central Government involving electronic administration; and finally, the situation of civil service personnel, as catalysts of the success of Information Society in the Public Administration within Spain. 相似文献
15.
Building Citizen Trust Through E-government 总被引：1，自引：0，他引：1
Michael Parent Christine A. Vandebeek Andrew C. Gemino 《Government Information Quarterly》2005,22(4):720-736
The trust of citizens in their governments has gradually eroded. One response by several North American governments has been to introduce e-government or Web-mediated citizen-to-government interaction. This paper tests the extent to which online initiatives have succeeded in increasing trust and external political efficacy in voters. An Internet-based survey of 182 Canadian voters shows that using the Internet to transact with the government had a significantly positive impact on trust and external political efficacy. Interestingly, though the quality of the interaction was important, it was secondary to internal political efficacy in determining trust levels, and not significant in determining levels of external political efficacy (or perceived government responsiveness). For policymakers, this suggests e-government efforts might be better aimed at citizens with high pre-extant levels of trust rather than in developing better Web sites. For researchers, this paper introduces political efficacy as an important determinant of trust as it pertains to e-government. 相似文献
16.
Maarja Toots 《Government Information Quarterly》2019,36(3):546-559
Despite the hopes that information and communication technology (ICT) would revolutionize democratic participation, evidence suggests that e-participation systems designed for consultation and dialogue between citizens and governments often fail to achieve the expected objectives and levels of take-up. E-participation research has identified a number of success and failure factors but lacks analytical frameworks explaining why and how failures occur. Such frameworks are available in information systems (IS) literature but lack an account of the particularities of e-participation. Combining insights from both domains, this paper proposes to conceptualize e-participation systems as innovation processes characterized by uncertainty and change, and to focus on studying systems' interactions with their context and stakeholders to understand why certain outcomes occur. Applying this approach to the case study of the Estonian e-participation portal Osale.ee, the paper concludes that e-participation systems face three-fold challenges: those typical to IS projects, those emerging from the public sector context, and specific challenges that emanate from the complex context of democratic participation. This complexity makes e-participation systems prone to fail and requires them to be managed as a process of learning and adaptation rather than a static technological product. 相似文献
17.
This article presents a case study of the open data project in the Chicago area. The main purpose of the research is to explore empowering potential of an open data phenomenon at the local level as a platform useful for promotion of civic engagement projects and provide a framework for future research and hypothesis testing. Today the main challenge in realization of any e-government projects is a traditional top–down administrative mechanism of their realization itself practically without any input from members of the civil society. In this respect, the author of the article argues that the open data concept realized at the local level may provide a real platform for promotion of proactive civic engagement. By harnessing collective wisdom of the local communities, their knowledge and visions of the local challenges, governments could react and meet citizens' needs in a more productive and cost-efficient manner. Open data-driven projects that focused on visualization of environmental issues, mapping of utility management, evaluating of political lobbying, social benefits, closing digital divide, etc. are only some examples of such perspectives. These projects are perhaps harbingers of a new political reality where interactions among citizens at the local level will play a more important role than communication between civil society and government due to the empowering potential of the open data concept. 相似文献
18.
Various authors have highlighted the potential contribution of the internet to enhance the interactivity, transparency, and openness of public sector entities and to promote new forms of accountability. The search for new styles of governance which promote higher levels of transparency and the engagement of citizens is viewed as a way of improving citizens' trust in governments. As the social media are becoming ubiquitous, both academics and practitioners need some initial and reliable background data about the deployment of this kind of technology at all levels. The aim of this work is to provide an overall view about the use of Web 2.0 and social media tools in EU local governments in order to determine whether local governments are using these technologies to increase transparency and e-participation, opening a real corporate dialog. In addition, the paper tries to identify which factors promote the level of development of these tools at local level. Our results show that most local governments are using Web 2.0 and social media tools to enhance transparency but, in general, the concept of corporate dialog and the use of Web 2.0 to promote e-participation are still in their infancy at the local level. 相似文献
19.
《Government Information Quarterly》2023,40(1):101775
Government social media has been integrated as part of the government administrative tools to improve public service and promote public goals. However, the current government information literature is limited to understanding government social media adoption and its purpose for political marketing. The present study seeks to understand the role of government social media in promoting government digital initiatives (i.e., government-backed digital currency). The study validated the inter-relationships between government social media effort, privacy concerns, trust in technology, reachability, and citizens' participation in government-initiated digital innovations. A total of 505 responses from Chinese citizens were collected through an online self-administered questionnaire survey, and the data was submitted to a two-stage Partial Least Squares Structural Equation Modelling-Artificial Neural Network analysis. The analytic results revealed that privacy concerns, trust in technology, and reachability positively influence digital participation. In addition, the information quality and perception of trust in government social media have significant positive influences on government social media engagement. The study provides strategic practical suggestions to government agencies in effectively utilizing social media as a communication platform to foster citizens' participation in government's digital initiatives. 相似文献
20.
Mauritius, a country that represents one of the leading advocates of e-Governance in Sub-Saharan Africa, has taken significant action to improve e-readiness dimensions and as such ranks high in terms of e-readiness index with respect to other Sub-Saharan African countries, based on the United Nations Global e-Government Readiness index. A close look at the usage rate of e-Government services such as online application, however, reveals that it is very low while online transaction is still rhetoric. This paper therefore assesses whether the high e-readiness index gives a true indication of the citizens' e-readiness using available secondary data sources. It further explores the factors facilitating and inhibiting citizens' e-readiness through the administration of a survey questionnaire. The main findings reveal that the barriers inhibiting citizens' e-readiness are resistance to change, absence of opportunities for e-participation and e-consultation, and lack of awareness. The main facilitators of citizens' e-readiness emanating from the analysis are awareness campaigns which tease out the advantages of online public services compared to traditional methods of service delivery, building of trust in government, and managing change. 相似文献