共查询到20条相似文献，搜索用时 73 毫秒
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《期刊图书馆员》2013,64(3-4):379-384
Abstract For a variety of reasons, academic institutions across the country have had to reorganize their campuses. A number of universities have done so by merging several smaller departments with the library and consolidating similar functions. The resulting changes have had a significant impact on those who work, in these departments and generate much interest in the wider library community. This workshop detailed the process and effect on Technical Services staff of merging Lehigh University's libraries with computing, media services, and telecommunications to form one organization called Information Resources. 相似文献
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Jessica C. Garner Jessica R. Williams 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4-5):119-137
Interlibrary Loan departments (ILLs) repeatedly receive requests for materials already owned by the home library. All libraries have the goal of providing the resources that patrons want and need in an easily searchable manner, but by submitting these requests, patrons unwittingly slow the process of the service by adding an unnecessary middleman into their search process. Interlibrary loan is a great tool for sampling how patrons are using (and mis-using) resources and diagnosing where breakdowns in communication between the library and the patrons regarding searches are taking place. The ILL at Georgia Southern University conducted a qualitative research study with IRB approval to explore this concern. From this research, we will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library. We will discuss our research process and how we partnered with other departments in the library. Our findings have been useful to our Discovery Services managers and our instruction faculty. 相似文献
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Rachel A. Erb 《期刊图书馆员》2015,68(1-4):92-105
In 2012, the Colorado State University Libraries’ Technical Services Department reorganized, which provided the catalyst to reconfigure paraprofessional staff positions. Staff are either part of the state classified system or are considered administrative professionals; both categories dictate the extent to which positions can be expanded to encompass assisting with managing electronic resources. This presentation is an account of how NASIG’s Core Competencies for Electronic Resource Librarians are scalable to be used in restructuring staff positions that assist with managing resources. Special attention will be paid to various modes of training that enable paraprofessionals to learn processes associated with electronic resources work. 相似文献
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《Public Services Quarterly》2013,9(4):65-71
ABSTRACT This is the case history of a library school student who utilized training and experience gained as a support staff member in the Technical Services Department of an academic library during an internship program in order to make the transition to Public Services. The article describes how Technical Services training can offer the perfect bridge for entrance into work in Public Services. 相似文献
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《The Reference Librarian》2013,54(81):89-103
Abstract Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones. The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century. 相似文献
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《The Reference Librarian》2013,54(67-68):147-160
Summary Enhancing diversity programs and initiatives has been a challenge for higher education and academic libraries. Financial constraints at colleges and universities have made it essential to develop academic partnerships with other departments on campus to exchange ideas and combine resources. One academic diversity program, which has been around for approximately 30 years, is Minority Cultural Centers. Minority Cultural Centers provide an invaluable support service for minority students. This article provides background and current knowledge about Minority Cultural Centers and obstacles these centers face as we head into the 21st century. A sample proposal, outreach ideas and marketing strategies will help librarians get started into developing a long lasting relationship with Minority Cultural Centers. 相似文献
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《The Reference Librarian》2013,54(83-84):145-155
SUMMARY The science and technology subject group within the reference department of the University of Tennessee Libraries brings together librarians from reference and other departments who have collection development and subject liaison duties. The authors describe the group's composition and explain how the sci/tech librarians work cooperatively toward goals set by both the Libraries' Reference & Instructional Services and Collection Development & Management departments. The sci/tech group's primary cooperative functions are to facilitate librarians' mutual assistance in organizing projects, share insights for reference and collection development/management activities, plan instruction efforts, discuss web site development, promote mastery of resources and tools, and address other concerns. The subject group enables librarians to clarify plans and procedures and to come to grips with complicated budget matters. A fundamental benefit of group discussions is that they provide an opportunity to explore viewpoints from librarians outside the reference team, leading to more well-rounded decisions. Together with the other subject groups, the sci/tech librarians and their coordinator identify major needs for information and work to provide solutions that improve library services to the academic community. 相似文献
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《Library Acquisitions: Practice & Theory #》1995,19(4):431-433
Stanford University Libraries Technical Services Division is in the midst of a major reorganization that will involve changes in the way departments are organized and in the way work flows through these new departments. Increased use of outsourcing to provide some basic technical services will also be explored. The following article discusses Stanford's goals in making these changes and the process the library is going through to achieve these goals. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):149-159
Abstract The Texas A&M University Libraries' Interlibrary Services department (ILS) conducted a series of interviews and surveys to ascertain student employees attitudes toward their jobs, suggestions to improve working conditions, effectiveness of training, and other areas of concern. The results and suggestions for improvement are applicable to all interlibrary departments. 相似文献
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ABSTRACTAcademic libraries have been working diligently to provide device neutral mobile access to key elements of their library websites, like hours, contact information, and catalogs. But once a mobile user makes it through these access points on his mobile device, what happens beyond that point? Can he or she use the library’s links to third-party content, like interlibrary loan forms, the institutional repository, and databases, on a mobile device? Laura Turner, Head of Technical Services at the University of San Diego’s Copley Library, recently performed basic mobile testing of third-party content links on her library’s website. She relied on resource reports generated by Alejandra Nann, Copley’s Electronic Resources and Serials Librarian, as well as Nann’s troubleshooting of access issues during the testing. Their presentation reviewed the efforts and outcomes of testing links to the resources on mobile devices as well as workflow suggestions and promotional ideas for incorporating mobile access as a library service. 相似文献
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Erin E. Boyd Olga Casey Ruth Elder Jana Slay 《Cataloging & classification quarterly》2013,51(1-3):202-213
With relatively new staff in all the Troy University campus libraries technical services departments, it was critical to collaborate on policies and procedures for consistency. Developing an online manual housed on a wiki that could be used and contributed to by staff on all three campuses was essential to this goal. Multi-campus meetings and online discussions are additional methods we use to promote collaboration. This article will include a literature review of collaboration and wikis along with methods the Troy University Libraries Technical Services departments are using to establish communication across the campuses. 相似文献
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《图书馆管理杂志》2013,53(3-4):173-180
Abstract Effective strategic planning can help a library focus on a common sense of purpose and can steer the library in directions that respond to a changing environment. The University of Florida Libraries embarked on a series of strategic planning activities in June of 2001. The process of thinking strategically has produced a renewed interest in dependable information about users' perceptions of our service quality, and LibQUAL+(?) emerged as one of the key contributors to this process. Our experience with LibQUAL+(?) and with strategic planning has been gained simultaneously. We have found that it provides a structure to support further communication with our users. LibQUAL+(?) will continue to shape our thinking as we move toward more strategic management methods that enable us to make informed decisions regarding our allocation of resources. 相似文献
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《Journal Of Access Services》2013,10(4):1-3
ABSTRACT The creation of “Access Services” departments in academic libraries did not translate into the creation or offering of new services for patrons. Instead, it was typically just the combination of three already existing departments. Recent changes and trends in Access Services, including new NCIP and ISO standards, an increase in the use of electronic reserves, and the availability of items in various formats, now allow librarians to reconsider if this departmental arrangement is the best for today's library customers. This paper argues that the traditional configuration of Access Services needs to be dismantled if academic libraries are to provide excellent customer service to faculty and students. 相似文献
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Background:Despite a strong research presence in Lancashire Teaching Hospitals National Health Service (NHS) Foundation Trust (LTHTR), allied health professionals from the organization are underrepresented in developing and publicizing research that is inspired by day-to-day clinical practice and staff experiences. Two LTHTR departments, Library and Knowledge Services (LKS) and Research and Innovation (R&I), came together to enable a group of staff to develop the knowledge and skills that they needed to access information and create new “home grown” research.Case Presentation:A clinical librarian and an academic research nurse created a research engagement program in the diagnostic radiography department at LTHTR, which included the development, delivery, and evaluation of 6 workshops. Sixteen individuals took part in these workshops, and data were collected on library usage, self-efficacy in information literacy, and research output before and after their delivery. Library membership increased by 50% among diagnostic radiography staff, literature search requests from this department increased by 133%, and all participants who attended at least 1 workshop reported an increased Information Literacy Self Efficacy Scale (ILSES) score. An increase in research activity and outputs was also attributed to the program.Conclusions:This project has resulted in a set of freely available workshop plans and support resources that can be customized for other health care professionals and has won several awards for its innovative use of departmental collaboration. Through the evaluation of the program from workshop attendees and non-attenders, we have identified impacts, outputs, and barriers to engagement in order to continue to deliver this content to other departments and embed a home grown research culture at LTHTR. 相似文献
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《Journal Of Access Services》2013,10(3):1-4
ABSTRACT This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered. 相似文献
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ABSTRACTLibrary Services Platforms (LSPs) offer academic libraries the ability to integrate the management of print and electronic resources in one centralized platform. This article will examine the role of electronic resources librarians (ERLs) in a large-scale, consortial LSP implementation relative to NASIG’s Core Competencies for Electronic Resources Librarians. The speakers, Conor Cote and Kirsten Ostergaard, hail from Montana, where the Treasure State Academic Information and Library Services Consortium, comprised of seventeen academic libraries, is implementing Ex Libris’s Alma LSP in conjunction with the Primo discovery layer. The aim of this presentation and article is to examine how the skills and competencies of an ERL can be leveraged for an effective and minimally disruptive LSP implementation. 相似文献
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ABSTRACTThe University of Northern Colorado (UNC) Libraries have experienced a surge in streaming video requests in the past few years. Like others, UNC’s Technical Services department has found new ways to manage procedures and workflows associated with this format. This session covered the experiences and strategies of the presenters for handling streaming video databases, licensed content ripped from DVD, firm orders, and multiyear streaming licenses. 相似文献
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