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1.
Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.  相似文献   

2.
《Communication monographs》2012,79(3):271-291
ABSTRACT

The hyperpersonal communication model was used to investigate the implications of the reduced social cues in computer-mediated communication (CMC) for the production of social support messages. Participants were randomly assigned to interact with a confederate seeking help about a problem for which the confederate was or was not responsible. The interactions took place either face-to-face or in one of two CMC conditions. The results were partially consistent with the intensification effect proposed in the hyperpersonal model. Participants evaluated the confederate most negatively, but produced the highest quality support messages, in the CMC condition with visual anonymity followed by the CMC condition and face-to-face condition. Participants’ evaluations of the confederate were also influenced by the confederate’s responsibility for their problem.  相似文献   

3.
Sex differences in social support in sororities and fraternities   总被引:1,自引:0,他引:1  
Abstract

The purpose of this investigation was to assess differences between sorority and fraternity members with regard to the social support provided by the “sisters”; and “brothers”; with whom they live. Based on sex differences in communication in general, and the few findings of sex differences in social support, two research questions were posed: Do members of sororities and fraternities differ in the social support they provide? How do the various types of social support compare with each other within fraternities and within sororities?

Differences found in this study corroborate results of research on sex differences in communication that characterize women as using communication to connect with, support, and achieve closeness with others, and men using communication to accomplish some task and to assert their individuality. In general, differences were mostly confined to two of the eight types of social support studied: members of sororities, in comparison to members of fraternities, reported being more satisfied with the emotional support they receive and perceiving greater availability of listening support. If the goal of fraternities and sororities is to provide their members with the full range of social support, then findings indicate members of fraternities could benefit from becoming more skillful at providing types of support that tend to promote closeness and connection (e.g., emotional support and listening support); and members of sororities could benefit from becoming more skillful at providing types of support that tend to create distance and separation (e.g., technical challenge support and emotional challenge support).  相似文献   

4.
《Communication monographs》2012,79(4):403-430
Research on social support during the past two decades has been marked by a growth in scholarship examining supportive communication in computer-mediated contexts among individuals coping with illness. In an effort to summarize and advance this body of research, a meta-analytic review of content analyses was conducted. Across the 41 content analyses examining social support messages shared in health-related contexts online, informational and emotional support messages were most prevalent. Additionally, the prevalence of particular types of support messages varied based on several stressor dimensions relevant to illness. Nurturant forms of support were more common among content analyses examining health conditions likely to threaten personal relationships as well as among content analyses focusing on health conditions with a greater potential for loss in the form of death. Action-facilitating types of support were more common among content analyses examining more chronic conditions. The findings from this project offer insights about the nuanced ways in which computer-mediated communication is used as a resource for coping with illness.  相似文献   

5.
This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N?=?579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive.  相似文献   

6.
Intimate partner violence affects millions of lives annually. Domestic violence advocates work to alleviate this problem; yet the nature of the work leaves them vulnerable to negative outcomes such as burnout. This study examined the relationships between communication anxiety, communication competence, perceived social support, and feelings of burnout among domestic violence advocates. Results from a survey of 69 individuals recruited from a US domestic violence agency show the combination of communication anxiety, communication competence, perceived emotional support, and perceived informational support accounted for approximately 13% of the variance in advocates' emotional exhaustion and 21% of the variance in advocates' experiences of reduced personal accomplishment. Responses also differ with the advocate's position in the agency. The following recommendations are offered: develop scenario-based communication skills training programs to reduce communication anxiety and increase communication competence, hold regular debriefing meetings to help advocates process their experiences and to receive peer support, and develop formalized mentoring programs that can provide social support for new workers.  相似文献   

7.
This study investigated gaps between the supportive communication people desire and receive in the context of infertility. Our findings advance the notion of support adequacy by positioning social support as a dynamic resource that is contributed to from a variety of sources in numerous ways. A community sample of 301 infertile women indicated that they experience discrepancies in the support they desire compared to what they receive from their spouses, friends and family, medical professionals, and online sources. Participants experienced the most discrepancies from medical professionals, and in almost all of these discrepancies people desired more support than they received. The magnitude of the gap between people's desires and what they receive corresponds with evaluations of support quality.  相似文献   

8.
This study examines the stories acquaintance rape victims tell through semi-structured interviews. Acquaintance rape, viewed here as a particularly paradoxical crime, creates a need for women to resolve the inconsistency of their experience. By conducting interviews with victims and analyzing their verbal communication, this project explores how victims frame their rape experience. Framing strategies used by victims of sexual harassment served as a guide for the initial identification of framing strategies for victims of acquaintance rape. Women in this study utilized strategies of paradox management to assess blame, define, and reframe their experiences. Recognition of these management strategies can assist social support networks and law enforcement professionals in identifying the communicative strategies of female victims of varying types of violence.  相似文献   

9.
This study examines the stories acquaintance rape victims tell through semi-structured interviews. Acquaintance rape, viewed here as a particularly paradoxical crime, creates a need for women to resolve the inconsistency of their experience. By conducting interviews with victims and analyzing their verbal communication, this project explores how victims frame their rape experience. Framing strategies used by victims of sexual harassment served as a guide for the initial identification of framing strategies for victims of acquaintance rape. Women in this study utilized strategies of paradox management to assess blame, define, and reframe their experiences. Recognition of these management strategies can assist social support networks and law enforcement professionals in identifying the communicative strategies of female victims of varying types of violence.  相似文献   

10.
The thin-ideal is becoming increasingly dominant among women in Eastern Asian countries such as China and South Korea. The internalization of the thin-ideal leads to body image disturbance and unhealthy weight-control behaviors. Based on the social networks and social norms approaches, this study tests the effectiveness of normative messages in reducing women's internationalization of the thin-ideal and weight-control intentions through an experiment among female college students in China. It investigates how the following three factors: content of normative message (psychoeducational or feminist), source of the message (strong ties or weak ties), and characteristics of the recipients (self-weight evaluations) influence women's body image and weight-control intentions. Results of this study suggest that normative messages with a psychoeducational approach delivered through strong ties are more effective in decreasing women's internalization of the thin-ideal than the same message delivered through weak ties. In contrast, normative messages with a feminist approach delivered through weak ties are more effective in reducing women's internalization of the thin-ideal and unhealthy weight-control intentions than the same messages delivered through strong ties. There is an interaction effect between message content and recipients' self-weight evaluation. The theoretical and practical implications of this study are discussed.  相似文献   

11.
Esteem support is a particular form of social support that is provided with the intent of enhancing how others feel about themselves and their attributes, abilities, and accomplishments. This study examines the association between perceptions of esteem support message helpfulness and (a) characteristics of the esteem support situation, (b) the relationship between provider and recipient, and (c) features of the perceived esteem support message. Participants (N = 55) recalled two esteem-threatening situations, one for which they received helpful esteem support and another for which they received unhelpful esteem support. Messages and features of situations and helpers were coded. Results indicate that features of the esteem support message and the helper are related to perceptions of messages helpfulness.  相似文献   

12.
This study applies social network analysis to examining the pattern of relationships among networked users on Sina Weibo, the most popular social networking site in China. Focusing on verified (or V-) users and ordinary (non-V-) users, this study maps three centrality attributes of the social network, in terms of in/out degree, closeness, betweenness, along with cliques, in the dissemination and sharing of health-related information in the virtual community. Findings reveal a ‘spider web’ pattern of relationship among 50 V-users and 50 non-V-users during a regular period of time, highlighting the dominant position of the V-users for health-related information diffusion. Data analysis then reports a ‘drifting dandelion’ pattern of network among those who shared the information about a health-related incident on Weibo. This study also provides further information about the topical categories of health-related messages shared during the regular period as well as the topics concerning the incident. The implications of social networking media for health communication are also discussed.  相似文献   

13.
In situations of crisis, governments must acknowledge that communication is a major weapon in their armoury, and can be used to convince the public to accept sometimes stringent measures, while preventing a worsening of the situation by curbing any spread of panic. Theoretically, during a pandemic, fear can be contained at reasonable levels by governments counterbalancing uncertainty with information. However, there is no empirical evidence on how the flow of information during a crisis can influence emotional states among the population. In this process, social media appears to be a valuable tool for governments to observe emotional response in a population. In the light of this and within the context of the Italian government's social media campaign #iorestoacasa (‘I'm staying at home’) launched during the Covid-19 crisis, the current study utilises text analytics to explore the relationship between government and press communication, and the level of fear expressed by citizens through more than 200 thousand #iorestoacasa tweets. The results highlight how the content of the messages evolved in the early part of the outbreak and during the social media campaign. They suggest that in Italy the discussion regarding the efforts made by the European Council to find common solutions for dealing with the emergency has prompted a positive influence on public mood. Conversely, messages about people's individual vulnerability and the associated sense of an external locus of control correlated positively with levels of fear. This study opens new ways to support government communication during a crisis by monitoring public emotional response through social media.  相似文献   

14.
This investigation explored the impact of relational uncertainty and its correlates (i.e., attraction and romantic intent) on cognitive, communicative, and behavioral outcomes in cross-sex friendships. Participants included 352 people who reported on a current cross-sex friendship. Hierarchical regression analyses indicated that social attraction increased relational satisfaction while relational uncertainty decreased relational satisfaction. Further, social attraction decreased topic avoidance while romantic intent and relational uncertainty increased topic avoidance. Finally, social attraction increased the use of relationship talk, routine contact and activity, and emotional support maintenance behaviors, while relational uncertainty decreased the use of these maintenance behaviors. This study provides researchers with a starting point for understanding the consequences associated with interpersonal attraction, romantic intent, and relational uncertainty in cross-sex friendships.  相似文献   

15.
This study investigated an on-line cancer support community emphasizing communication concerns important to the community administrators. The researcher conducted an on-line survey of participants (N v = v 103) focused on their on-line communication activities and social support. The results indicate a modest negative correlation between emotional support received on-line and perceived stress, differences in emotional support scores based on perceptions of disadvantages of on-line support groups, and different motives for using the community between people with cancer and family members. The study also describes suggestions based on the results that were made to community administrators and which could be used by other on-line support communities.  相似文献   

16.
A content analysis was conducted of the posts generated by mass media organizations and public opinion leaders on the Chinese social media platform Sina Weibo to investigate the associations between several communication message cues and opinions about people with depression (N = 102). The study revealed that the posts of the influential users were more likely to be stigmatizing when they communicated stereotypes, but less likely to be stigmatizing or more likely to be supportive when they made personal, genetic and medical, and social and environmental cause and responsibility claims. The posts were also more likely to be supportive if the influential users presented treatment and recovery information. In addition to finding out what communication cues activate the influential users' stigmatizing or supportive opinions, the study also examined and found the impact of the influential users' opinions on their followers' opinions on this issue (N = 8261). The findings showed that the public opinion leaders were more likely than the mass media to express support for people with depression. This support then translated into supportive responses among their followers toward those living with the disease.  相似文献   

17.
In order to develop more effective ways of helping adolescents and young adult (AYA) cancer survivors cope with cancer-related uncertainty, it is important to understand how AYAs respond communicatively to each other's uncertainty. We designed this project to gain insight into the patterns of social support that occur in response to AYAs' expressions of uncertainty. We analyzed 510 responses to posts in an AYA-focused online discussion group. Eighty-two percent of messages responding to uncertainty contained informational support. Sixty-seven percent contained multiple types of support. Among medical, personal, and social sources of uncertainty, the most typical response tended to be a combination of informational support accompanied by emotional and/or esteem support. AYAs who express uncertainty in online support groups should be advised that their posts are likely to be met with information, such as advice and referrals, which may either facilitate or impede their uncertainty management goals.  相似文献   

18.
Gender differences in employee perceptions of the social support they received from sources in a multicultural organization are explored using a sample of employees born in Mexico and El Salvador currently working in the United States. Men reported receiving significantly more help with personal problems, praise, and job‐related help than women reported receiving. The relationship between emotional acculturative stress and perceived social support also was explored. Women experienced significantly more emotional acculturative stress than men reported. Intraorganimtional social support was unrelated to the emotional acculturative stress of women. Social support in the form of praise was significantly related to men's emotional acculturative stress.  相似文献   

19.
In this article the authors argue that studies of the influenceof the mass media on public support for presidential candidatesin primary elections should return to the social pyschologicalmodel of attitude change. This model should take into account,however, that in the real world, unlike laboratory settings,randomization and complete controls of variables are not possible,and rational and strategic choice considerations come into play,along with the cumulative effects of new information on aggregateopinion. The variables found to be relevant to attitude change,especially the characteristics of the communicator and the communication,have not been studied systematically in natural settings. Littleis known about how new information unrelated to electoral ‘momentum’affects the public's evaluations and support for candidates.A fuller explanation is needed of what are complex media influenceson candidate support in primary elections—including especiallythose messages conveyed through the media which tend to be distinctiveand most accessible to memory: information about the viabiltiyof candidates; positive messages and images conveyed directlyfrom the candidates themselves and (to a lesser extent) fromother major party leaders who support or oppose them; and, ofspecial theoretical importance, the ostensibly credible newscommentary about the candidates.  相似文献   

20.
基于互联网逻辑发展起来的平台型媒体,在组织形态和内容生产方式上具有开放、多元、连接、对话等特点,在信息传播流程重塑和用户关系重构方面起着重要作用.过去,平台型媒体的相关理论探讨和实践都是在常态化社会的语境下进行的,新冠肺炎疫情的暴发使得平台型媒体的机遇和困境随之暴露了出来,对非传统安全语境下平台型媒体的发展方向和出路展...  相似文献   

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