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1.
《Communication monographs》2012,79(2):106-120

The purpose of this paper is to develop a model of negotiation rule use that incorporates both content and relational dimensions of communication and focuses upon interaction as the dependent variable. Fourteen negotiation rules are hypothesized to structure the negotiation interaction. From these rules fourteen interaction analysis categories are developed—with seven assessing how negotiators respond to one another and seven assessing how negotiators cue or constrain the opponent's next utterance. Interactions in mock negotiations are coded using this category scheme and placed into cue‐response transition matrices. The differences in interaction patterns among winners and losers are used to assess the extent to which the rules structure the negotiation interaction.  相似文献   

2.
《Communication monographs》2012,79(3):235-258
The purpose of the current study was to investigate face and facework during conflicts across four national cultures: China, Germany, Japan, and the United States. A questionnaire was administered to 768 participants in the 4 national cultures, in their respective languages, to measure 3 face concerns and 11 facework behaviors. The major findings of the current study are as follows: (a) self-construals had the strongest effects on face concerns and facework with independence positively associated with self-face and dominating facework and interdependence positively associated with other- and mutual-face and integrating and avoiding facework; (b) power distance had small, positive effects on all three face concerns and avoiding and dominating facework; (c) individualistic, small-power distance cultures had less other-face concern and avoiding facework, and more dominating facework than collectivistic, large-power distance cultures; (d) Germans had more self- and mutual-face concerns and used defending more than U.S. Americans; (e) Chinese had more self-face concern and involved a third party more than Japanese; and (f) relational closeness and status only had small effects on face concerns and facework behavior.  相似文献   

3.
Role negotiation in stepfamilies is an important process that involves and affects all family members. Although researchers have focused on stepparent role development and the influence of stepparents' behaviors, less attention has been given to the influence and experience of stepchildren in role development. This investigation examined the contribution of stepchildren to the type of stepparent roles developed in stepfamilies, as well as stepchildren's experience of role ambiguity and the impact of stepchildren's role content and clarity on relational quality. Fifty-two stepchildren completed questionnaires about their relationships and interaction with their stepparent during adolescence. Findings indicate that stepchildren's autonomy and connection-seeking behaviors predict stepchildren's reports of stepparent role types, stepchildren's reports of stepparents' warmth displays predict stepchildren's role ambiguity, and stepchildren's behavior and role ambiguity relate to their relational satisfaction. Suggestions for future research in this area are proposed.  相似文献   

4.
《期刊图书馆员》2012,62(1-4):183-188
This lively presentation about good negotiation covered three main themes: basic information about negotiation, preparation for negotiation, and factors that affect one's ability to negotiate. Ideas presented included the importance of good communication and reminders that we already engage in negotiation in some way in our lives and that practice can improve our negotiation skills. References to negotiation literature were given. Also, the advantages and disadvantages of a number of factors that affect libraries' ability to negotiate were discussed.  相似文献   

5.
This study examined employees’ perceptions of backstabbing in the workplace and an initial typology was developed for backstabbing incidents, perceived motives, and communicative responses. We employed thematic inductive analysis and unitizing to develop the typology and approached this study from the decoder's perspective (the target), whereas previous research on other negative behaviors in the workplace focused on the encoder's perspective (the perpetrator). Results indicated that active incidents (e.g., talked behind back) were more prevalent than passive incidents (e.g., withheld information), perceived motives were primarily self-interest (e.g., self-advancement), and communicative responses included interaction (e.g., confronted backstabber), action (e.g., left job), and inaction (e.g., ignored). Other responses were emotion and cognition. Demographics indicated that this phenomenon cuts across numerous organizations, industries, and hierarchical positions.  相似文献   

6.
《Communication monographs》2012,79(3):202-218

Dindia and Fitzpatrick (1985) identified three main approaches to the study of marital communication: the satisfaction approach, the pragmatic approach, and the typological approach. This study reports an empirical integration of the key variables of each approach: Fitzpatrick's couple types, relational control, and marital satisfaction. It is hypothesized that (a) control behaviors and patterns have nonlinear associations with marital satisfaction and (b) different behaviors and patterns are satisfying to different types of couples. Marital couples discussed eight potential problem areas and their coded behaviors were submitted to interaction analysis using Morley's (1984) procedure. The results suggest that: (a) → behaviors had a positive association with marital satisfaction, and ↓↑ and →↓ interacts had significant convex quadratic associations with satisfaction, (b) ↓ control behaviors and ↑↓, ↓→, and ↑→ patterns interacted with couple type in predicting marital satisfaction. These results suggest a contingency model of marital satisfaction.  相似文献   

7.
Thus far, researchers have made significant strides in identifying maintenance behaviors and articulating the impact of maintenance behaviors on salient relational characteristics. This study seeks to identify those variables which best predict the enactment of particular maintenance strategies among married individuals. Data were collected from 520 married individuals. Fitzpatrick's (1988) relational schemata, perception of spouse's use of maintenance behaviors, and one's own satisfaction and commitment served as the independent variables. Stafford, Dainton, and Haas' (2000) typology of maintenance behaviors served as the dependent variables. Results indicate that the most potent predictor of an individual's enactment of a selected maintenance behavior is his or her perception of the spouse's use of that same behavior. The variance explained ranged from a low of .04 to a high of .49.  相似文献   

8.
This study examined how an individual's perceived use of nonverbal immediacy is related to his or her perceived socio‐communicative style, and whether the use of nonverbal immediacy behaviors differs across relational types. Reflecting on a recent interaction, participants (N = 309) completed the Assertiveness‐Responsiveness measure (Richmond & McCroskey, 1990) and a modified version of the Nonverbal Immediacy Behaviors instrument (Richmond, Gorham, & McCroskey, 1987). Results indicate that (a) competent communicators differ from noncompetent, submissive, and aggressive communicators across ten nonverbal immediacy behaviors and (b) the use of nonverbal immediacy behaviors differs across relational types.  相似文献   

9.
During feedback interventions (FIs), instructors may feel torn between directing students’ learning or maintaining productive rapport with them. Existing research suggests how instructional communication can achieve both outcomes. This study examined how students’ motivation to learn and perceptions of fairness were enhanced or eroded via particular instructional behaviors. Actual face-threat mitigation (FTM) tactics and teacher nonverbal immediacy (TNI) cues were manipulated in differing combinations to manage an FI situation, with varying effects on the outcome variables. Multivariate analysis detected main effects and a significant interaction effect between FTM and TNI regarding students’ motivation to learn, but main effects only for their perceptions of interactional fairness. Theoretical and pedagogical implications are discussed in light of self-determination, facework, approach-avoidance, and feedback intervention theories.  相似文献   

10.
Advice is a culturally universal form of supportive communication. This study examined cultural similarities and differences between American (N?=?248) and Chinese (N?=?225) college students in their responses to advice messages that differ in terms of argument explicitness and use of facework. A 2 (articulation of response efficacy: presence vs. absence) ×?2 (articulation of feasibility: presence vs. absence) ×?2 (articulation of absence of limitations: presence vs. absence) ×?2 (use of facework: presence vs. absence) experimental design was used in the study. A hypothetical problem situation (failing an exam) was employed in the design and three types of advice substance were included (talking to professor, studying with others, dropping the course). Participants were randomly assigned to read one of the hypothetical conversations in which they received advice from a friend about the problematic situation. The findings of this study demonstrated that, in both cultural groups, advice was more effective (resulting in higher perceptions of advice quality and facilitation of coping, as well as stronger intention to implement the advice) when advice givers outlined the efficacy of the advised action, explained the feasibility of undertaking the advised action, addressed the potential limitations of the advised action, and employed politeness strategies when giving advice. Theoretical and pragmatic implications of the study’s findings, as well as directions for future research are discussed.  相似文献   

11.
《Communication monographs》2012,79(4):464-491
A close examination of peer interactions of children between the ages of 5;0 and 7;0 reveal occurrences where children composed and sequenced their communicative acts in intricate ways that were functional as solutions to a suddenly emergent social dilemma. Their acts and act sequences functioned to place constraints on what followed in the interaction, such that they opposed the other's unwanted actions by making the other's cessation of the unwanted actions relevant, and interpretable in a socially positive way. These same acts and act sequences simultaneously steered the interaction away from conflict by not making a conflictful response relevant. Besides their dual functionality, these communicative acts were so tailored to the immediate context and situational dilemma that they have an inventive aspect. These data raise the theoretical question of what basis the children had for composing and sequencing communicative acts in situ that anticipate their interactional consequences and promote desired ones. A proposal is made in the concluding discussion that the basis for this capability is acquisition of “knowledge” of a set of Principles of Relevance in interactions and discourse.  相似文献   

12.
This study investigated factors affecting the relative harm of relationally aggressive acts among adolescent girls. One hundred twenty-seven high school girls completed a survey in which they described an event where another girl did something to them that was mean or hurtful. Girls also completed measures of the extent to which the aggressive act threatened their positive face, and the extent to which the aggressive act led them to experience negative affect. Results supported the prediction that aggressive acts committed by girls who were more popular than the victim were associated with greater perceived face threat and negative affect than aggressive acts committed by girls who were equally popular or less popular than the victim. In addition, events in which the perpetrator involved other individuals in the commission of aggression were associated with greater perceived face threat and greater negative affect than events in which the perpetrator acted alone. Contrary to predictions, degree of interpersonal closeness between the victim and the perpetrator just prior to the aggressive act was not associated with perceived face threat or degree of negative affect.  相似文献   

13.
Modern zoos are committed to environmental education and thus have a mandate to inform the public about biodiversity and conservation. Historically, zoos have avoided complex topics like biodiversity loss from overpopulation and overconsumption in their educational materials, for fear of being offensive or creating a sense of hopelessness. To measure visitor attitudes towards educating about such topics and to help determine effective presentation techniques, we assessed people's knowledge of and attitudes towards the commercial hunting and consumption of wildlife in West and Central Africa (the bushmeat crisis) and examined how the use of different types of images affected these variables. Zoo visitors were exposed to one of six series of photographs, each accompanied by the same text. Photos in three of the series contained explicit, disturbing images of dead animals. The other three series presented benign images related to the bushmeat crisis (i.e., logging, changes in hunting practices). While 83 percnt of visitors had never heard of the bushmeat trade, 98 percent felt zoos should be educating about the topic. Ninety‐seven percent felt the disturbing images were appropriate for zoo visitors except for children under the age of 12. While people spent significantly more time looking at the disturbing images, this did not lead to increases in knowledge (factual or conservation‐related) on the topic. However, visitors who saw the disturbing images were significantly more likely to report being influenced by the images. While the type of image did not affect the frequency of conservation‐related behaviors, significantly more people engaged in a conservation‐related behavior when an opportunity was provided on‐site rather than off‐site. The results demonstrate that the public believes zoos should educate about bushmeat, and that realistic images influence people's perception of an issue. However, visitors' lack of knowledge gains, even when disturbing images are used, suggests that a static display of text with photographs may not be the most effective method for educating about complex issues like bushmeat. Finally, the results show that zoos should provide on‐site opportunities for people to turn their conservation interests into action.  相似文献   

14.
This essay examines the gendered explanations for the prisoner abuse scandal at Abu Ghraib. Specifically, I examine how mainstream news media's selective focus on Lynndie England encouraged the public to read Abu Ghraib primarily as a gender crisis rather than as a crisis in US military culture. This framing not only deflected attention away from the other soldiers involved in the scandal (particularly the men who were involved) but also diverted criticism away from more comprehensive discussions regarding the US military's use of abuse and torture, the unlawful detainment of suspected terrorists, and the erosion of civil liberties in the post-9/11 era. Moreover, these representations of Abu Ghraib as a gender crisis prompted new criticism regarding gender integration in the military and constructed feminism as the new villain in the American melodrama.  相似文献   

15.
On November 17, 1998, three individuals were detained by local police in Lubbock, Texas for attempting a pigeon drop scam in a Wal Mart parking lot. The three suspects were the head coach, an assistant coach, and the husband of the head coach from the visiting Hampton University women's basketball team. The three were eventually proven innocent and released, but not before a crisis involving racial overtones had been initiated. The case study explores the crisis management responses of Texas Tech University and Lubbock, Texas and the implications for the study of crises involving race.  相似文献   

16.
Longstanding explanations of the controlling effect of white consumers/producers on minority production can obscure the negotiation and struggle of artists over their images, and particularly the ways in which dominant ideologies can be disarticulated from their meanings and rearticulated as critical observations on contemporary social relations. Rap group dead prez's video for the song “Hell Yeah!” is most accurately read from the perspective of articulation theory, since the group's oppositional use of the “gaze” reworks dominant representational discourses of race and class.  相似文献   

17.
18.

The purpose of this investigation was to examine whether an individual's general use of nonverbal immediacy behaviors, as well as the use of specific nonverbal immediacy behaviors, would be correlated with interpersonal communication motives. Participants (N = 211) completed the Interpersonal Communication Motives scale (Rubin, Perse, & Barbato, 1988) and the Modified Nonverbal Immediacy Behaviors instrument (Myers & Avtgis, 1997). Results indicated that an individual's general use of nonverbal immediacy behaviors was positively correlated with the pleasure and affection motives and negatively correlated with the escape and control motives, but was not significantly correlated with either the inclusion or relaxation motives. Moreover, a series of significant correlations emerged between each of the 10 specific nonverbal immediacy behaviors and the six interpersonal communication motives.  相似文献   

19.
This article explores the “Great SpeechNutuk, delivered in 1927 by Turkey's founder, Mustafa Kemal Atatürk. In analyzing Nutuk and its rhetorical features, we identify the mythic underpinnings Atatürk employed to construct a modern “Turkish people.” We use this case to further our understanding of the constitutive discourses of nationalism. We believe Atatürk's Nutuk provides a profitable discourse to think with as we attempt to understand Muslim nations and their negotiation of modernity.  相似文献   

20.
This essay examines approximately 1 1/2 years of opinion page content in The Jasper NewsBoy concerning the dragging death of James Byrd Jr. in June of 1998. The manner of Byrd's murder horrified much of the nation and galvanized public discussion about race relations. The NewsBoy's coverage was an important part of the community's response to the crisis, which ranged from prayer vigils to town hall meetings. This paper sketches a brief outline of the crisis as it unfolded to provide a context for the papers role, followed by an analysis of the NewsBoy's opinion section based on Fishman's methodology for examining crisis communication events. By combining elements of civic journalism and crisis communication, the newspaper helped the town stage a successful image restoration campaign.  相似文献   

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