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2.
ABSTRACT

Electronic Reserves provides new opportunities for collaboration between libraries, new staffing challenges, and new methods for assessing library services. This article examines the impact on staffing and services of implementing Electronic Reserves in several libraries on the campus of a major midwestern research institution. Results of a staff survey and use studies are incorporated. The benefits and difficulties of centralizing the management and workflow between libraries of Electronic Reserves are analyzed, as well as other related staffing issues such as processing time, space, training, etc.  相似文献   

3.
Abstract

In spring 2006, 404 medium-sized academic libraries participated in a survey to determine their reference-staffing practices. A medium-sized academic library is one affiliated with a bachelor's degree granting institution where the FTE enrollment is 3,000-9,999. Libraries reported their type of service model, number of questions asked, number of staff, variety of service points, types of staff utilized, hours and other factors used to make staffing decisions.

What are the staffing practices in reference departments at medium-sized academic libraries? How many reference and non-reference librarians are scheduled to work at reference service points? How many questions are typically asked during a week? Are students or support staff utilized? What type of model is most prevalent-one central desk with one librarian, several distributed desks with one or more staff members, a tiered service model or something else? What factors do reference managers consider when determining the hours and types of staff scheduled? These questions, and more, are explored in this report.  相似文献   

4.
ABSTRACT

As staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.

Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models.  相似文献   

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6.
Abstract

New reference librarians should not expect to be passive participants in their orientations. As evidenced in current literature, few libraries are able to provide the time and resources needed to fully orient and train their staff. Therefore, librarians should take an active role in planning and implementing their own training. This article provides tips for developing a self-training plan for new reference librarians.  相似文献   

7.
ABSTRACT

A national survey of academic librarians was conducted to examine relationships among reference service staffing changes, reference service innovations, adoption of reference technology, library type and size, and service quality. Analysis of the 606 response sets reveals trends toward reduced use of librarians and increased use of student staff at in-person service points, widespread increases in appointment-based and self-service reference, intensive efforts to reduce demand for reference by improving library instruction, and general improvements in reference service quality. Factors strongly associated with decreases or increases in quality are discussed in detail and implications for reference managers are provided.  相似文献   

8.
Objectives:Within many institutions, there are debates over whether medical librarians should be classified as faculty or professional staff, a distinction that may have considerable effect on the perception of librarians within their local institutions. This study is a pilot exploration of how faculty status may affect the professional experiences of academic medical librarians within their local institutions.Methods:Surveys were sent to 209 medical librarians listed as having some instructional function at Liaison Committee on Medical Education (LCME) accredited medical institutions in the United States. Survey responses were captured using Qualtrics survey tool and analyzed for frequencies and associations using SPSS version 27.Results:Sixty-four medical librarians at academic medical institutions completed the survey developed for this study. Of the respondents, 60.9% indicated that librarians at their institution have faculty status, while 71.9% believe that librarians at their institution should have faculty status. Ninety percent of librarians with faculty status reported that they are expected to generate scholarly materials, compared to 28% of those without faculty status.Conclusions:Many medical libraries offer faculty status to librarians. While many medical librarians are active in instruction, research, and other activities normally associated with faculty status, it is not clear if faculty status impacts how librarians are perceived by other health care workers within their institutions.  相似文献   

9.
ABSTRACT

A research project was undertaken by a university library system to develop a sustainable user experience strategy. A task force was convened to conduct a pilot project with members from both libraries in the system to assess staffing responsibilities, guidelines, processes, and data-gathering procedures. The team tested an electronic resources list common to both libraries. In describing the methods employed by the task force in their research, this article outlines the benefits and drawbacks of staffing configurations to initiate user experience practices in an academic library setting.  相似文献   

10.
Electronic resource management (ERM) workflows in academic libraries are characterized by their complex and constantly shifting nature. This article describes four phases of effective workflow management including careful planning, development of workflow strategies, staffing and identification of resources, and integration of ERM and communication tools. The importance of supporting effective communication strategies is emphasized throughout the article. Information obtained from informal interviews with eight academic librarians provides discussion points on workflows given up and workflows maintained as libraries transition to larger electronic resource collections.  相似文献   

11.
ABSTRACT

New research needs, global developments and local shifts in emphasis are demanding a broader range of interactions by librarians with researchers and are challenging previous staffing structures. Research has a higher institutional profile and academic libraries have responded by creating new roles and staffing models, with stronger linkage across campus as partners rather than supporters. Particular circumstances at National University of Ireland Galway have shaped its Library's staffing configuration for research. These include the emergence of digital scholarship across campus, opportunities offered by a new research building, the growing importance of archives and the publication of a new institutional strategy. Significant reductions in staffing and budget are influential too. Distinctive features in the revised staffing model are organization by function instead of subject, prioritization of engagement with digital scholarship, distributed management of archives and special collections, and a particular emphasis on contribution across multiple teams. This case study reports early gains and challenges.  相似文献   

12.
Abstract

Librarians in the federal sector, like librarians in other medical center libraries, increasingly find it necessary to prove their worth to administrators of their facilities in order to keep their libraries open. The Federal Libraries Section of the Medical Library Association developed a survey for use by federal librarians to help them quantify the value of library reference services provided. Using this survey, these librarians gathered statistics to show the library’s effect on patient care, education, and administrative questions.  相似文献   

13.
ABSTRACT

While much work on libraries and digital humanities has focused on how to train and encourage individual librarians, we have not paid enough attention to the administrative and institutional factors required to help these professionals succeed. This article outlines some common sources of frustration for library professionals engaged in digital humanities work and offers sketches of some library-based digital humanities programs that are working to address these challenges.  相似文献   

14.
This article compares libraries in the United States that serve allied health programs at universities without medical schools. Although these university libraries all serve a similar array of health sciences programs, the organization of their library services differ dramatically. There is also little similarity in their collections, particularly in their choice of indexing and abstracting databases. Yet librarians serving as liaisons to allied health programs at universities without medical schools face comparable challenges in meeting the needs of their users. All reported concerns about gaps in their collections and felt hard pressed to provide optimal library service.  相似文献   

15.
Since 1907 records have been kept of publications by staff members of the Mayo Clinic, and this information has been invaluable. The Author Catalog has proved itself such a useful tool for the Mayo Clinic that other libraries, large and small, may wish to consider adopting such a service.The Mayo medical complex is a large institution with more than 500 staff and faculty members engaged in the publication of clinical, educational, and research findings. The great amount of cross-disciplinary cooperation and interdepartmental research makes essential an up-to-date record of what is going on.The Mayo Clinic Library developed a comprehensive computerized method for identifying research and for identifying and indexing publications of Mayo staff members. At the end of 1971 more than 25,000 citations had been stored on computer tape.  相似文献   

16.
Land of Linking     
《期刊图书馆员》2013,64(3):177-185
ABSTRACT

The electronic linking of scholarly materials has increasingly become both confusing and exciting. An understanding of the basics of linking technologies such as the OpenURL and the Digital Object Identifier (DOI) allows librarians to better serve their constituencies. Vendors also continue to offer linking alternatives to those libraries unable to purchase link resolvers, and a knowledge of these alternatives permits librarians to make informed decisions about a comprehensive and integrated linking plan for their libraries' electronic resources.  相似文献   

17.
Abstract

Leveraging an established evidence-based practice (EBP) workshop at the Mayo Clinic campus in Arizona, the manager of Nursing Research asked local library staff to discuss the research process and to demonstrate to the attendees how to use literature databases to support their research projects and EBP practices on their units. The EBP workshop was presented via video conference from the originating location to two remote locations within the organization. Each remote site had a librarian in attendance to support the librarian at the originating campus. This method allowed the librarians at each site to guide and assist patrons and establish a face-to-face connection with attendees.  相似文献   

18.
《图书馆管理杂志》2012,52(8):716-730
ABSTRACT

Medical libraries continue to face the challenge of demonstrating relevance and value in hard economic times. Job titles such as “embedded librarians,” “clinical medical librarian,” and “informationist” have become more common as medical libraries strive to meet patrons at the point of need within a natural workflow. This article provides an overview of such positions, including necessary skills and expertise, added value, administrative challenges, and a discussion of evaluation.  相似文献   

19.
ABSTRACT

Public and academic libraries continue to have a vital role in providing reference services. As more and more information is only available in electronic form, reference librarians need to reaffirm their core values. Some of the changes happening in reference include smaller reference collections, the disposition of printed reference books, and the increased use of electronic tools. Other topics include different service models for the reference desk, the changing nature of reference questions, and changes in staffing at the reference desk. Finally, the authors speculate about the future of reference services.  相似文献   

20.
Objective:This preliminary study examined how personal librarian programs are implemented within medical and academic health sciences libraries. Increasing awareness of these programs and how they are implemented could create a larger and more accessible knowledge base for establishing best practices that similar libraries can look to when creating their own programs.Methods:To characterize existing programs, a twenty-two-item survey was sent to MEDLIB-L, AAHSL-ALL, ARCL-HSIG, and PSS-Lists email listservs in October 2018 to reach a broad audience of medical and academic health sciences librarians. Survey responses were analyzed using Qualtrics and Excel.Results:Of the 2,882 potential email recipients, 49 survey sessions were recorded, and a total of 38 survey sessions were completed (1.3% response rate). Of the 38 completed responses, representatives of 12 libraries (31.5%) reported that a personal librarian program had been implemented at their institution. For implementation, eight libraries involved 1–5 librarians, and four involved 6–10. Librarians were assigned 50–100 (n=6), 101–150 (n=1), or 151 or more (n=1) students each. The identified programs served medical students (n=11), nursing students (n=7), health professions students (n=7), dental students (n=2), and students in other fields (n=4). Services provided and communication methods were also identified.Conclusions:The personal librarian programs identified by the survey were uniquely structured to best meet the needs of their users, though similarities in implementation existed across institutions. Medical and academic health sciences libraries can look to these libraries as practical examples when starting their own personal library programs.  相似文献   

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