首页 | 本学科首页   官方微博 | 高级检索  
相似文献
 共查询到20条相似文献，搜索用时 46 毫秒
1.
This paper investigates eParticipation practices and the mechanisms of influence that help promote changes in public policy formulation. We use the perspective of power as a lens for our investigation. We analyze eParticipation processes in the drafting of three public mobility policies in major Brazilian cities. Based on comparative and retrospective cases, we propose a processual framework for understanding eParticipation practices and the mechanisms used over time to influence decision-making. We show how the actors involved, tools chosen, platform design, interactions on the platform, mediation, and mechanisms used by engaged citizens and the government influence public policymaking. Our study contributes to the literature concerning eParticipation with an original processual framework to explain actors' practices and the mechanisms of influence on policymaking in digital participation spaces. Additionally, we broaden the discussion regarding the complementarity between possession and practice views of power. We argue that a better understanding of the eParticipation platform interactions that influence public policy decisions requires attention to formal authority and critical resource control. However, it is also necessary to recognize the interactions and mechanisms implemented in practice. Our findings are helpful for policymakers seeking to create effective participatory processes while considering citizens' opinions.  相似文献   

2.
IT project portfolio management (IT PPM) has evolved into a significant area of research interest, but we know little about IT PPM practices in public sector organizations. Therefore this article investigates decision-making processes in the IT PPM practices of local governments, and discusses how these practices match the normative advice proposed by the IT PPM literature. We rely on decision-making theories together with case-studies of four Danish local governments. We find that politics, intuition and coincidence play a crucial role in IT PPM decision-making, while technical rationality (as proposed by the IT PPM literature) plays a minor role. Our account also reveals how the decision-making practices create IT portfolio problems and in some aspects is considered to have a negative impact on the outcome of e-government investments. Our analysis and previous research into decision-making allows us to argue that implementing textbook-IT PPM is difficult because it relies on decision-making ideals that are incompatible with organizational contexts and individual behavior in these organizations. Instead of radically changing decision-making styles, the organizations might be better off improving IT PPM practice within the boundaries of their existing decision-making styles, and the IT PPM literature might improve support for practitioners by incorporating other decision-making styles besides technical rationality.  相似文献   

3.
Library employees hold perceptions about the fairness of the outcomes, processes, and interpersonal treatment in their workplaces. When employees feel the workplace is fair they are more likely to feel commitment to the organization, perform in-role and extra-role tasks, and experience job satisfaction. When employees perceive injustice in the workplace, research points to negative outcomes such as withholding work or even sabotage. To understand the antecedents of organizational justice, researchers carried out a national survey of librarians to compare the predictive power of perceived organizational support, job autonomy, job feedback, and job stress. Results indicate that increasing librarians' perceptions of organizational support and their autonomy, and providing meaningful and timely job feedback can increase overall perceptions of justice. Managers can enhance a climate of justice in their workplaces by developing strategies that target organization support, autonomy, and feedback to reduce a sense of injustice between and among employees.  相似文献   

4.
It is important for academic librarians to demonstrate that they are trusted stewards of public money when purchasing e-book products; however, prior studies seldom examine the rationality in librarians' decision-making processes. Interviews including 20 librarians from 19 different institutions were conducted to collect data about their decision-making processes when purchasing e-book products. Institutional theory was used as a framework to analyze interview data. Librarians' perceptions of the environment where their decision process occurred were described as full of uncertainty, with the e-book market viewed as non-competitive with limited alternative products. Seven strategies the interviewees adopted to justify their purchase decisions were then identified, including experimentation, incorporating users' input, reliance on written documents, learning from past experiences, learning from other libraries, group decision, and aggressive negotiation. Decision-making processes were a mixture of institutional and rational actions. Factors affecting rationality in librarians' e-book purchase decisions could be applied to other types of decision-making in library settings, allowing stakeholders to better understand and interpret the situations that either help or hinder the rationality in library's decision-making.  相似文献   

5.
Research on trust in organizations shows that it facilitates relationships, cooperation between individuals and organizations, organizational commitment, and employees’ motivation to innovate. Organizational justice, which refers to perceptions of the fairness of workplace outcomes or processes, is often considered an antecedent to managerial and organizational trust. The current research sought to determine whether different types of justice relate to managerial and organizational trust in unique ways. Participants from numerous organizations representing two geographic regions were surveyed regarding their last performance appraisal. Results indicate that procedural justice was the strongest predictor of both organizational and managerial trust, distributive justice only predicted managerial trust, and interactional justice did not predict either type of trust.  相似文献   

6.
Various types of algorithms are being increasingly used to support public decision-making, yet we do not know how these different algorithm types affect citizens' attitudes and behaviors in specific public affairs. Drawing on public value theory, this study uses a survey experiment to compare the effects of rule-driven versus data-driven algorithmic decision-making (ADM) on citizens' perceived fairness and acceptance. This study also examines the moderating role of familiarity with public affairs and the mediating role of perceived fairness on the relationship. The findings show that rule-driven ADM is generally perceived as fairer and more acceptable than data-driven ADM. Low familiarity with public affairs strengthens citizens' perceived fairness and acceptance of rule-driven ADM more than data-driven ADM, and citizens' perceived fairness plays a significant mediating role in the effect of rule-driven ADM on citizens' acceptance behaviors. These findings further imply that citizens' perceived fairness and acceptance of ADM is strongly shaped by how they perceive familiarity of the decision-making context. In high-familiarity AI application scenarios, the realization of public values may ultimately not be what matters for ADM acceptance among citizens.  相似文献   

7.
Governments look at explainable artificial intelligence's (XAI) potential to tackle the criticisms of the opaqueness of algorithmic decision-making with AI. Although XAI is appealing as a solution for automated decisions, the wicked nature of the challenges governments face complicates the use of XAI. Wickedness means that the facts that define a problem are ambiguous and that there is no consensus on the normative criteria for solving this problem. In such a situation, the use of algorithms can result in distrust. Whereas there is much research advancing XAI technology, the focus of this paper is on strategies for explainability. Three illustrative cases are used to show that explainable, data-driven decisions are often not perceived as objective by the public. The context might raise strong incentives to contest and distrust the explanation of AI, and as a consequence, fierce resistance from society is encountered. To overcome the inherent problems of XAI, decisions-specific strategies are proposed to lead to societal acceptance of AI-based decisions. We suggest strategies to embrace explainable decisions and processes, co-create decisions with societal actors, move away from an instrumental to an institutional approach, use competing and value-sensitive algorithms, and mobilize the tacit knowledge of professionals  相似文献   

8.
With the rising number of mobile technologies used in work- and private-life domains, opportunities, and challenges of mobile device usage in daily lives arise. Against this background, we strive to investigate how corporately provided mobile devices, i.e., tablets, affect work-life conflict and innovation behavior of public sector employees over time. We analyze employees in German public agencies due to their high intrinsic motivation goals alongside strict working schedules, regulations, and payments in contrast to the employees of the private sector. Our research pursues a sequential explorative multi-method approach of conducting a field experiment with qualitative and quantitative data. Twenty employees were divided into two equal groups: 1.) employees with tablets, 2.) employees without tablets. After analyzing the interviews and survey data using methods from grounded theory, we found that a) digital competences can create a bottleneck for employees' innovation behavior, b) corporately provided mobile devices (COPE) decrease employees work-life conflict despite increasing their workload, and c) COPE-IT can support innovation behavior of employees in public agencies, assisting them in keeping up their efficient work when work demands are high. All these effects can be mediated by the development of employee's ownership towards their COPE-IT.  相似文献   

9.
Ensuring employees' compliance with information security controls is a major challenge experienced by the management of information security in organisations. While the investment in information security has been increased recently, many organisations around the world have failed to avoid security threats and data breaches because of noncompliant employees. This study proposes a model to explore employees' differences and identifies the factors that can shape their perceptions and intentions toward compliance. The model was examined and validated in a Saudi Arabian government organisation using partial least square structural equation modelling. The results of this study support the validity of the research model and disclose the factors that have a significant influence on employees' intentions toward compliance, particularly in Saudi Arabia's public organisations. To the best of our knowledge, this is the first study to investigate employees' perceptions and intentions toward complying with information security controls in public organisations across all regions of Saudi Arabia. The study contributes to the information security management domain in terms of the model's validity, which can be used to explore the influence of the identified factors on employees' perceptions and intentions toward complying with information security controls in different cultural and environmental contexts.  相似文献   

10.
The preconditions for creating a preservation policy document in a health sciences library are an existing preservation policy for the institution of which it is a part and administrative support for preservation. The assumption underlying preservation activity, from the formulation of general guidelines to the detail of operating procedure, is that collection development and preservation are complementary functions. Documentation of operational procedures in some detail should be a part of the statement. Since preservation activity cuts across functional library structures, all management staff should be involved in the planning process and be made aware of their responsibilities. The creation of a preservation policy statement will highlight unaddressed issues, procedural inadequacies, and differences in staff perceptions of priorities, but a written statement provides a framework for setting priorities and making decisions.  相似文献   

11.
Public service workers exercise discretionary power during policy implementation. Due to an immense diffusion of information and communications technology (ICT) in public service provision, they are increasingly exposed to reforms aiming at more efficient and fair decision-making. Whereas extant literature has found that ICT can both enable and constrain public service workers' ability to exercise discretion, we know less about underlying explanations for these inconclusive findings. This paper addresses this research gap by exploring how and why public service workers react to digitized discretionary practices. We draw upon institutional logics to show the underlying considerations of public service workers when they are faced with multiple conflicting demands from market-oriented goals of digitization and professional norms. To identify their reactions and underlying considerations, we have conducted a multiple case analysis of two Norwegian organizations; a district court and a tax administration office. We conclude that public service workers are positive to digitization when it promotes professional aspects of their work and that professional discretion is considered necessary to accomplish tasks of greater complexity.  相似文献   

12.
This investigation explores the influence of perceptions of socialization tactics' use and communication relationships on employees at the initiation of and 4 months into an organizational restructuring. Results of this longitudinal investigation reveal that employees (N = 72) report considerable changes in perceptions of organizational socialization/resocialization efforts. Results also indicate that both perceptions of socialization tactics' use and communication relationships contribute to decreased role ambiguity and role conflict and increased commitment at the initiation of the restructuring and four months later. However, the influence of these factors on the dependent variables changes over time. These findings are discussed in relation to recent research on organizational entry and change, and suggestions are made for future research.  相似文献   

13.

This study examined the relationships between perceptions of organizational justice and enacting organizational dissent. Participants were 107 full-time employees working in various organizations. Results indicated that employee perceptions of distributive and interpersonal justice negatively predicted latent dissent, while perceptions of informational justice positively predicted latent dissent. Perceptions of interpersonal justice were the strongest predictor of latent dissent. Perceptions of justice were not related to articulated or displaced dissent. Future research should continue to explore triggering agents of dissent in organizations.  相似文献   

14.
  相似文献   

15.
As an integral part of the Internet of Things (IoT), smart and connected sensors are emerging information and communication technologies that collect and transmit real-time data from various urban domains to inform decision-making. While smart sensors and IoT technologies have great potential to transform public service provision, their adoption in the public sector seems to be slow and incremental. Using cross-sectional data of 65 large and mid-sized cities in the United States, we examine what affects local governments' adoption of smart and connected sensors. We propose a path-dependence explanation for the incremental adoption and test if a local government's sensor adoption behavior is shaped by its existing policy priorities and managerial practices in related fields. Our results show that local governments' early adoption of smart sensors is likely to stem from their needs in specific policy domains. We also find that a local government's historical paths on urban sustainability and data-driven decision-making practices can predict its trajectory of sensor deployment, in terms of the scope and the integration of smart sensors across different urban domains. Surprisingly, a local government's e-government progressiveness is not a significant predictor. Our results confirm the incremental change in smart sensor adoption and provide implications for local governments' IoT planning.  相似文献   

16.
Women who test positive for a BRCA genetic mutation, but who have not been diagnosed, or 'previvors,' experience intense, chronological risk-related uncertainty. Women’s risk management medical decisions can be a way to manage their uncertainty, but little is known about how uncertainty informs their decision or how uncertainty is impacted by these medical decisions. Using an uncertainty management theoretical lens, we interviewed 46 previvors about their decision-making process. A thematic analysis revealed two uncertainty management (i.e., risk-reducing) decision-making pathways (preventive surgery and increased surveillance) with each pathway encompassing a three-part process of 1) uncertainty appraisal, 2) medical decision (i.e., uncertainty management strategy), and 3) outcomes. The findings advance theoretical thinking about uncertainty and risk management as an ongoing, distressful chronic experience, and highlight the importance of life-span phenomena in women’s decision-making process. Based on the findings, we constructed a translational tool to aid genetic counselors and previvors facing these medical decisions.  相似文献   

17.
Using Leeds City Council in the United Kingdom as a case study, we analyse comparatively the changing role of local journalism in the public communications and engagement strategies of local government. Drawing on over 20 semi-structured interviews with elected politicians, Council strategists, mainstream journalists, and citizen journalists, the article explores perceptions of the mainstream news media's role versus new modes of communication in engaging and communicating with citizens. We evaluate the Council's perceptions of its online and offline practices of engagement with different publics, and focus in particular on their interactions with journalists, the news media, and citizen journalists. The article considers how moves towards digital modes of engagement are changing perceptions of the professional role orientations of journalists in mediating between the Council and the general public.  相似文献   

18.
It is well known that mass media have the ability to frame a sociopolitical issue in specific ways, which can have considerable impact on the public's thoughts and perceptions regarding the issue. Through analyzing coverage of capital punishment in the New York Times since 1960 and then conducting an experiment in which we assessed individual-level responses to differently framed news stories, we show (a) the dramatic emergence of a new “innocence frame” within the past 10 years that accentuates imperfections in the justice system, and (b) the much greater impact of this frame on individuals' thoughts—in particular on those who favor the death penalty—when compared to the traditional morality-based frame. We suggest that the latter finding can be explained because individuals tend to resist changing their interpretations of issues based on arguments that contradict their core moral or religious beliefs; however, they seem quite receptive to new information along dimensions that they previously had not considered. This research also implies that U.S. trends toward lower sentencing rates and eventual public opinion changes are likely to continue as long as media and public discussion remains focused on questions regarding flaws in the justice system.  相似文献   

19.
介绍随着环境不确定性和信息复杂度的增加,公共图书馆积极主动地为政府决策提供服务逐渐成为一种趋势。通过调查我国主要图书馆的网站及报道,总结公共图书馆在反馈寻求方式上的普遍做法,基于反馈寻求的理论,指出图书馆在反馈寻求做法上的不足。最后,结合国外优秀图书馆的反馈寻求经验,提出我国公共图书馆反馈寻求的可行途径。  相似文献   

20.
This study is the first to provide best practices exclusively for communication about crises that involve issues of culture, ethnicity, and/or race from expert crisis managers' perspectives. Using complexity theory as a framework, this study provides an in-depth, theoretically grounded understanding of managing issues and crises involving culture, ethnicity and/or race through the experiences of 34 senior crisis communicators. Complex insider perspectives suggest that responsibility for crisis management must move beyond any managerial bias to become more organic, normative, inclusive, and community spirited. First, issues and crises involving culture, ethnicity, and/or race are defined, laying a foundation for future theory development on ways these issues can become or exacerbate crises. Second, research participants’ stories coalesce to produce best practices and a useful decision-making framework for practical application in organizations.  相似文献   

设为首页 | 免责声明 | 关于勤云 | 加入收藏

Copyright©北京勤云科技发展有限公司  京ICP备09084417号