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1.
In light of mounting privacy concerns over the increasing collection and use of biometric and behavioral information for travel facilitation, this study examines travelers’ online privacy concerns (TOPC) and its impact on willingness to share data with travel providers. A proposed theoretical model explaining antecedents and outcomes of TOPC related to biometric and behavioral data sharing was tested using structural equation modeling with data collected from 685 travelers. The results extend the Antecedents – Privacy Concerns – Outcomes (APCO) framework by identifying a set of salient individual factors that shape TOPC. The findings provide empirical evidence confirming the context dependence of privacy preferences, showing that although travelers are concerned over their information privacy they are still willing to share their behavioral data; while in the case of biometric information, the disclosure decision is dependent upon expected benefits rather than privacy concerns. This study offers insights into privacy behavior of online consumers in the travel context and constitutes one of the few focusing on the social aspects of biometric authentication.  相似文献   

2.
网络隐私顾虑被认为是阻碍用户披露个人信息的重要影响因素并越来越受到学术界的重视。鉴于隐私是与情境相联系的多维、动态的概念,情境的变化会影响用户对隐私的理解,本文结合现实背景提出了电子商务环境下网络隐私顾虑的理论概念,在以往研究的基础上确定了网络隐私顾虑的构成维度,开发出初始的测量指标,然后通过3套独立的样本数据进行探索式因子分析、验证式因子分析和关联效度分析。结果表明量表具有良好的信度和效度,网络隐私顾虑由控制、收集、二次使用、错误、不当访问与补救5个维度和19个题项构成。  相似文献   

3.
Consumers can conduct mobile commerce via their smartphones. They can search for products and when ready, they pay and have the products delivered to their homes. By sharing personal information, they receive faster and more customized service. Because of the risk of loss of privacy, consumers need to balance their privacy concerns against the perceived value of enhanced mobile commerce. In this empirical study, the unified theory of acceptance and use of technology (UTAUT2) is modified where perceived value replaces price value to represent the value of an IT artifact that has no direct costs attributable to it. The framework is extended to include constructs from the privacy calculus. In addition, the construct of personal innovativeness is added as a moderator with the anticipation that owners of smartphones who are more personally innovative will be more willing to share information. From an empirical study of Canadian smartphone owners, the results show that perceived privacy concerns influence perceived value and that intention to use is significantly influenced by hedonic motivation and perceived value.  相似文献   

4.
In this article visual technologies and their use in three reconstructions after an incident are linked with accountability issues. Conclusions are drawn on the relation between administration, the choice of technology to create and distribute visual occurrences, and society and how visualizations are used to frame accountability issues.  相似文献   

5.
Rising cyber-crimes have heightened existing concerns about e-banking security. However currently the use of biometric technology in the banking sector is not prevalent. We developed a biometric system for authenticating e-banking and applied the established System Usability Scale (SUS) to evaluate its effectiveness from the perspective of potential users. The case demonstrates that on the whole users are very favourable towards a biometric banking system and ostensibly found the system developed usable. We found that when evaluating the biometric system, its different components needed to be considered – namely the biometric technology and the institutional process that supports verification and authentication.  相似文献   

6.
姜宁  顾锋 《科技管理研究》2021,41(1):160-165
基于企业非授权信息使用在手机购物APP情境下对消费者的影响,根据收集的269份消费者问卷,对提出的概念模型与研究假设进行检验。研究结果显示,非授权信息使用会增加消费者感知的信息脆弱性,而信息脆弱性则会促进消费者的转换行为;另外,信息设置有效性和信息政策有效性都可以减弱信息脆弱性与转换行为之间的正向关系。研究不仅促进相关理论研究的发展,同时也为手机购物APP企业如何管理消费者信息与隐私提供策略建议。  相似文献   

7.
Despite mobile applications being at the frontier of mobile computation technologies, security issues pose a threat to their adoption and diffusion. Recent studies suggest that security violations could be mitigated through improved security behaviors and attitudes, not just through better technologies. Existing literature on behavioral security suggests that one of the main predictors of users’ perceptions of security is their perceived privacy concerns. Using communication privacy management theory (CPM), this study examines the effects of privacy-related perceptions, such as privacy risk and the effectiveness of privacy policies, on the security perceptions of mobile app users. To empirically test the proposed theoretical model, two survey studies were conducted using mobile apps requesting less sensitive information (n = 487) and more sensitive information (n = 559). The findings show that the perceived privacy risk negatively influences the perceived security of the mobile apps; the perceived effectiveness of a privacy policy positively influences user perceptions of mobile app security; and perceived privacy awareness moderates the effect of perceived privacy risk on the perceived security of mobile apps. The results also suggest that users have different privacy-security perceptions based on the information sensitivity of the mobile apps. Theoretical and practical implications are discussed.  相似文献   

8.
Based on the Elaboration Likelihood Model (ELM), this study identifies the differences between perceived privacy risks and privacy concern. Furthermore, the study analyses how perceived privacy risks and privacy concerns affect the disclosure intention and the actual information disclosure behavior of Internet users. In addition, the study discusses the moderating effects of platform types, from the perspective of privacy elaboration likelihood. By applying meta-analyses and SEM on 104 independent studies with 42,256 samples from existing empirical studies, we attempt to systematically reveal the relationship between privacy cognition and information disclosure. The results show that perceived privacy risks can significantly reduce personal information disclosure intention, as well as actual information disclosure behavior. However, privacy concerns only affect disclosure intention, but do not have a significant effect on actual information disclosure behavior. The study also verified that platform types have moderating effects on the privacy decision making of Internet users. The findings yield important and useful implications, both for research and for practice.  相似文献   

9.
This paper provides an in-depth analysis of the privacy rights dilemma surrounding radio frequency identification (RFID) technology. As one example of ubiquitous information system, RFID has multitudinous applications in various industries and businesses across society. The use of this technology will have to lead to a policy setting dilemma in that a balance between individuals’ privacy concerns and the benefits that they derive from it must be drawn. After describing the basic RFID technology some of its most prevalent uses, a definition of privacy is derived in the context of information systems. To illustrate current attempts at controlling the undesirable side effects of RFID, Lessig’s cyberspace framework is presented. It is found that each of Lessig’s components is inadequate at preventing individual privacy violations in RFID. The main focus within this framework is on the norms of society. The social norm mechanism that addresses privacy issues in cyberspace is the Fair Information Practices Principles (FIPP). After an analysis of these principles, it is posited that the FIPP only deal with procedural justice issues related to data collection and omit distributive and interactional justice reasoning related to the actual beneficial and detrimental outcomes to the individuals whose data is being obtained. Thus, RFID is presented in the context of the tension between the many benefits that are provided by the technology in social exchanges, and the risk it carries of the loss of privacy. The new, expanded framework recognizes both sides of the issue with the ultimate goal of providing a greater understanding of how privacy issues can be addressed with RFID technology.  相似文献   

10.
信息通讯技术(ICT)的迅速发展使得人们可以通过微博、即时通信软件(IM)、手机终端应用及社交网络(SNS)来发布个人真实信息,网络将以往零散的碎片信息整合成完整的个体信息,造成隐私泄露现象日益严重。本文总结了个体隐私泄露的渠道和类别,通过访谈研究,分析了个体隐私感知风险以及个体隐私保护行为特征:个体特征差异(受教育水平、网络经验)导致隐私关注差异;信息关联及商业价值在不同程度上与隐私关注的变化相关;隐私关注对感知隐私风险产生影响;个体隐私保护行为(常规保护、技术保护)因隐私风险感知不同而发生变化。在此基础上,构建了个体隐私感知与保护行为模型。  相似文献   

11.
Contact tracing apps are presented as a solution, if not the solution, to curb pandemics in the Covid-19 crisis. In France, despite heated public institutional debate on privacy related issues, the app was presented by government as an essential benefit for protecting health and lives, thus avoiding both politicians and citizens to feel morally responsible and looking guilty, and as essential to recover our freedom to move. However we argue that, while detection of cases have still not been reported after 10 days and one million app downloads - a situation comparable to Australia who launched its app a month before -, the adoption of the app generates important risks to our informational privacy, surveillance and habituation to security policies. It also may create discrimination, distrust and generate other health problems such as addiction and others as 5G technology continues to be deployed without prior impact studies. Finally the smartphone app against covid epidemics appears as an extreme case of the privacy paradox where the government plays on the immediate benefits and downplays long-term concerns while inducing a technology of self. Contact tracing apps may become an emblematic case for digital transformation and value changes in the western world.  相似文献   

12.
Government agencies often face trade-offs in developing initiatives that address a public good given competing concerns of various constituent groups. Efforts to construct data warehouses that enable data mining of citizens’ personal information obtained from other organizations (including sister agencies) create a complex challenge, since privacy concerns may vary across constituent groups whose priorities diverge from agencies’ e-government goals. In addition to privacy concerns, participating government agencies’ priorities related to the use of the information may also be in conflict. This article reports on a case study of the Integrated Non-Filer Compliance System used by the California Franchise Tax Board for which data are collected from federal, state, and municipal agencies and other organizations in a data mining application that aims to identify residents who under-report income or fail to file tax returns. This system pitted the public good (ensuring owed taxes are paid) against citizen concerns about privacy. Drawing on stakeholder theory, the authors propose a typology of four stakeholder groups (data controllers, data subjects, data providers, and secondary stakeholders) to address privacy concerns and argue that by ensuring procedural fairness for the data subjects, agencies can reduce some barriers that impede the successful adoption of e-government applications and policies. The article concludes that data controllers can reduce adoption and implementation barriers when e-government data mining applications rely on data shared across organizational boundaries: identify legitimate stakeholders and their concerns prior to implementation; enact procedures to ensure procedural fairness when data are captured, shared, and used; explain to each constituency how the data mining application helps to ensure distributive fairness; and continue to gauge stakeholders’ responses and ongoing concerns as long as the application is in use.  相似文献   

13.
本文论述了Google如何收集用户信息,黑客如何通过高级操作符获取用户的敏感信息并通过Google搜索服务器漏洞信息进行攻击,为用户正确使用Google进行了警示。文章最后提出了通过提高用户防范意识,个人隐私技术手段保护,服务器保护,和政策法规保护等方面来防范Google黑客对用户信息的侵犯。  相似文献   

14.
Recent privacy-related incidents of mobile services have shown that app stores and providers face the challenge of mobile users’ information privacy concerns, which can prevent users from installing mobile apps or induce them to uninstall an app. In this paper, we investigate the role of app permission requests and compare the impact on privacy concerns with other antecedents of information privacy concerns, i.e., prior privacy experience, computer anxiety, and perceived control. To test these effects empirically, we conducted an online survey with 775 participants. Results of our structural equation modeling show that prior privacy experience, computer anxiety, and perceived control have significant effects on privacy concerns. However, concerns for app permission requests have approximately twice as much predictive value than the other factors put together to explain mobile users’ overall information privacy concerns. We expect that our findings can provide a theoretical contribution for future mobile privacy research as well as practical implications for app stores and providers.  相似文献   

15.
KDD, data mining, and the challenge for normative privacy   总被引:3,自引:1,他引:2  
The present study examines certain challenges that KDD (Knowledge Discovery in Databases) in general and data mining in particular pose for normative privacy and public policy. In an earlier work (see Tavani, 1999), I argued that certain applications of data-mining technology involving the manipulation of personal data raise special privacy concerns. Whereas the main purpose of the earlier essay was to show what those specific privacy concerns are and to describe how exactly those concerns have been introduced by the use of certain KDD and data-mining techniques, the present study questions whether the use of those techniques necessarily violates the privacy of individuals. This question is considered vis-à-vis a recent theory of privacy advanced by James Moor (1997). The implications of that privacy theory for a data-mining policy are also considered.  相似文献   

16.
朱侯  张明鑫 《情报科学》2021,39(7):54-62
【目的/意义】在APP隐私泄露问题日趋严峻的环境下,移动应用提供的隐私设置功能为用户保护自身的隐 私信息提供了一种重要的途径,了解哪些因素会影响以及如何影响移动应用APP用户的隐私设置行为,有利于加 强用户个人隐私保护和改进隐私设置功能。【方法/过程】本研究基于保护动机理论与社会认知理论的基本思想,提 出七个条件变量并采用问卷调查法搜集数据,然后使用模糊集定性比较分析法对条件变量与用户隐私设置行为结 果变量之间的多元因果路径进行分析。【结果/结论】用户主体因素(感知风险、感知隐私控制、隐私关注和行为效 益)是用户隐私设置行为产生的必要条件;同时,用户隐私设置行为的条件组合路径包括了政策保障缺失型和隐私 泄露负面经历驱动型等五条不同路径。【创新/局限】研究问题和研究思路具有一定创新性,例如关注移动APP用户 隐私信息设置行为及其多元因果路径关系,但是也存在着研究变量数量较少,样本抽样方法值得改进等不足。  相似文献   

17.
Requesting personal information in frontline service encounters raises privacy concerns among customers. The proximity contact tracing that occurred during the COVID-19 pandemic provides an intriguing context of information requests. Hospitality venues required contact tracing details from customers, and customer cooperation varied with concerns about privacy. Drawing on gossip theory, we investigate the roles of businesses’ data privacy practices and government support in driving customers’ responses to contact tracing. Our findings show that perceived transparency of a business’s privacy practices has a positive effect on customers’ commitment to the business, while perceived control exerts a negative effect on commitment. These effects are mediated by customers’ information falsification rather than disclosure, because the former is a sensitive behavioral indicator of privacy concerns. The results also reveal the moderating roles of government support. This research contributes to the customer data privacy literature by demonstrating the distinct effects of perceived transparency and control on commitment and revealing the underlying mechanism. Moreover, the research extends the conceptual understanding of privacy practices from online contexts to face-to-face contexts of frontline service. The findings offer implications for the management of customer data privacy.  相似文献   

18.
This paper examines empirically the factors that affect the adoption of Internet banking by Tunisian bank customers. As base model, we use the technology acceptance model (TAM) and theory of planned behavior (TPB). The model employs security and privacy, self efficacy, government support, and technology support, in addition to perceived usefulness, perceived ease of use, attitude, social norm, perceived behavior control and intention to use Internet banking. Structural equation modeling is employed to examine the inter-correlations among the proposed constructs. A survey involving a total of 284 respondents is conducted and confirmatory factor analysis was used to determine the measurement efficacies. Theoretically, this study confirms the applicability of the TAM model and TPB in predicting Internet banking adoption by Tunisian bank customers. The results allow banks' decision makers to develop strategies that can encourage the adoption of Internet banking. Banks should improve the security and privacy to protect consumers' personal and financial information, which will increase the trust of users. Government should also play a role to support bank industry by having a clear and solid law on this will ensure that customers are more confident for using Internet banking, ensuring a better Internet infrastructure and helps them to encourage users to use Internet banking. Lastly, Tunisian Banks should focus on those clients who already have a home PC, access Internet and more educated and younger since they are the most likely to adopt Internet banking.  相似文献   

19.
While improving decisional quality is important to businesses, continued use of DMTs is a critical issue for managerial personnel. This problem mainly concerns the willingness of an individual to participate in the behavior. It can be further defined in a routine-based working behavior. This problem essentially involves three key issues, task fit, technology use, and habit. This study therefore integrates task-technology fit (TTF) model, expectation–confirmation mode (ECM), and habit, to examine the determinants of continued use of DMTs. Prior studies have focused on intention to use DMTs in the first time and only considered part of the three issues for identifying the determinants. 285 respondents from managerial personnel were collected to empirically evaluate this research model. The three issues are all important in influencing continuance use intention of DMTs. In particular, the task-technology fit indicates a direct effect on two factors of the technology use issue, user satisfaction and perceived usefulness, and an indirect effect on continuance use intention. User satisfaction and perceived usefulness, and habit are the key predictors of continuance use intention.  相似文献   

20.
Digital transformation is profoundly transforming SMEs' business activities, bringing about comparative advantages and associated risks. Previous studies on digital transformation and SMEs focus on technology adoption, innovation, new value creation, and dynamic capabilities. However, it is unclear how digital technology affects SMEs' specific business activities. We study SMEs' customer access, increasing competition, external funding or access to finance, rising input costs, skilled labor shortages, exogenous shocks, global crises, and regulatory issues. This study aims to fill the literature gap by exploring the impact of digital technology, using digital economy and society index (DESI) as proxies for the SME issues. We use DESI and SME data from a survey on European enterprises’ access to finance. We find that digital transformation strengthens SMEs' ability and flexibility to address main business issues. Furthermore, findings reveal that digitally transformed SMEs have fewer concerns about access to new and traditional customers, competition changes, access to finance, increasing input costs, external shocks, and regulatory changes. However, digital transformation also brings risks, such as the shortage of skilled labor and experienced managers and loss of inherent competitiveness. The novelty of our work lies in supplying quantitative knowledge on the link between digital transformation and European SMEs' critical business concerns. These findings substantially increase our understanding of the impact of digital change on European SMEs' business activities.  相似文献   

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