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1.
Workplace bullying is often a traumatic communication experience. Using face-negotiation theory, this study compared strategic coping behaviors of employees from individualistic and collectivistic cultures. Findings from surveys of U.S. Americans and Singaporeans (N = 648) revealed that face concerns predict use of coping strategies modestly. In both cultures, self-face positively relates to neglect and acquiescence, and other-face negatively associates with retribution. Further, culture does not moderate relationships between face concerns and enactment of strategic coping behaviors, suggesting that people in both cultures cope with bullying in a similar manner.  相似文献   

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The purpose of this study was to examine whether source expertise and type of compliance-gaining strategy influence compliance behavior differently for people of individualistic versus collectivistic cultures. In addition, the mediating role of people's self-construal and individual values was assessed. It was hypothesized that people are more willing to comply with a high expertise source than with a low expertise source, in particular so among people belonging to a collectivistic culture. In addition, we hypothesized that different compliance gaining strategies will be differentially effective for people of individualistic versus people of collectivistic cultures. And last, we hypothesized that self-construals and values will mediate between people's ethnic background and compliance behavior. Data were collected from 325 university students in the Netherlands (231 Dutch, 65 Turkish and 28 Moroccan students). They filled out a questionnaire assessing their values (individualistic and collectivistic) and self-construals (independent and interdependent). In addition, two scenarios were used to assess their compliance behavior with a low and high expertise source, making use of five different compliance-gaining strategies (i.e. consistency, social proof, reciprocity, authority and liking). Results show that a source high in expertise induced more compliance among the Dutch, Turkish and Moroccan group than a source low in expertise, partially supporting our first hypothesis. The authority strategy was most effective in inducing compliance in all three ethnic groups. We did not find much evidence for the hypothesis that different compliance gaining strategies are differentially effective for people of individualistic versus collectivistic cultures. Instead, it was found that in case of the low expertise source, the Turkish and Moroccan groups were significantly more compliant across all strategies than the Dutch group. The hypothesized mediating effect between cultural individualism-collectivism on compliance behavior of values (but not of self-construals) emerged in case of the low expertise source but not in case of the high expertise source. Results of the present study imply two important things. First, the positive influence of a high expertise source on compliance seems to be universal. Second, cultural differences in compliance behavior are to a greater extent a function of the source than of the compliance-gaining strategy. That is, Moroccan and Turkish people are more compliant with a request from a low expertise source than Dutch people, regardless of the strategy used.  相似文献   

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“The first rule when communicating with people from the Arab world is not to let them lose face” said J. Al-Omari. Face or one's social identity is cultural. A face threat is a situation which threatens to create a loss of face. When experiencing face-threats people guard their face with facework – behavioral actions enacted to protect one's face. Since facework varies across cultures, this study analyzed how cultural collectivism, power distance, masculinity, and uncertainty avoidance influence direct, indirect, competitive, cooperative, hostile, and ritualistic facework in Syria and the United States, employing a MANCOVA design with gender as the covariate. Significant findings (n = 336) showed that: (a) US Americans reported using more direct, competitive, and hostile facework strategies than Syrians while (b) Syrians reported using more indirect, cooperative and ritualistic facework strategies than US Americans (c) US American facework strategies corresponded to individualistic, weak power distance, masculine, and low uncertainty avoidance cultural dimensions while Syrian facework corresponded to collectivistic, high-power distance, moderately masculine, and high uncertainty avoidance and (d) VSM 94 results showed Syria to be more individualistic than Hofstede's original rankings.  相似文献   

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Based on the work conducted by trait psychologists, this cross-cultural investigation sought to examine young adults’ trait affection given and trait affection received in the U.S., Russia, and Slovakia as functions of (a) Hofstede’s four primary dimensions of national cultures (i.e. masculinity–femininity, individualism–collectivism, uncertainty avoidance, and power distance), and (b) national origin. Undergraduate students (N = 558) from the U.S. (n = 214), Russia (n = 169), and Slovakia (n = 210) completed a questionnaire in their native languages. The results of regression analyses and analyses of variances supported the notion that the four dimensions of national cultures influence people’s trait-like attributes and therefore also result in significant differences among the three countries examined in this investigation.  相似文献   

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This study sought to address Hofstede and McCrae’s (2004) call for systematic cross-cultural comparisons of trait-like attributes. Specifically, we examined the extent to which Danish, Icelandic, Polish, and American adults’ trait affection given and trait affection received are (a) dependent on national origin, and (b) associated with Hofstede’s dimensions of cultures (i.e. individualism-collectivism, masculinity-femininity, power distance, and uncertainty avoidance). The participants (N = 606) completed a questionnaire in English that consisted of the trait affection given and trait affection received scales. Results of a multivariate analysis of variance and linear regression analyses revealed that people’s trait affection given and received are (a) dependent on national origin, and (b) associated with Hofstede’s dimensions of cultures.  相似文献   

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Intercultural sensitivity is a concept that is frequently viewed as important in both theoretical analyses of people's adjustment to other cultures and in applied programs to prepare people to live and work effectively in cultures other than their own. Attempts to measure this concept have not always been successful, and one reason is that researchers and practitioners have not specified exactly what people should be sensitive to when they find themselves in other cultures. In the present study, scales were designed to measure intercultural sensitivity by examining (a) people's understanding of the different ways they can behave depending upon whether they are interacting in an individualistic or a collectivist culture, (b) their open-mindedness concerning the differences they encounter in other cultures, and (c) their flexibility concerning behaving in unfamiliar ways that are called upon by the norms of other cultures. A 46-item Intercultural Sensitivity Inventory (ICSI) was developed and tested among participants at the East-West Center in Hawaii and among graduate students in an MBA program who were contemplating careers in international business. The scoring of the items dealing with individualism and collectivism was different than for most measuring instruments. People indicated whether they would engage in certain behaviors (e.g., disagreeing with others openly) in an individualistic country such as the United States, and whether they would engage in the same behavior in a collectivistic country such as Japan. This allowed scoring based on people's sensitivity to the different behaviors considered appropriate in the two types of cultures. Results indicated that the instrument had adequate reliability (r = .84 for the East-West Center sample) and validity. People with high scores on the ICSI instrument were chosen as most able to interact effectively across cultures by a panel of experts; enjoyed working on complex tasks that demanded extensive intercultural interaction; enjoyed engaging in other intercultural activities such as eating different ethnic foods; and had spent long periods of time (more than three years) living in another culture. A factor analysis of ICSI showed that the concepts of individualism and collectivism as envisioned by previous researchers (e.g., Triandis, Hofstede, Schwartz) were constructs that people used in thinking about behavior in their own and other cultures. A practical conclusion for the content of cross-cultural training programs is that people can be encouraged to modify specific behaviors so that they are appropriate to the culture in which they find themselves and so that they will have a greater chance of achieving their goals.  相似文献   

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This study empirically investigated variations in the semantic/affective construction of the concepts of “individual”, “self”, and “group” in individualistic and collectivistic cultures. Data were collected on the semantic differential ratings for these concepts among 110 Japanese National (JN), 110 Japanese-American (JA), and 110 European-American (EA) university students. Compared to the other two samples, the JN sample rated the concept of “individual” as weaker and more fast, the concept of “self” as more fast, and the concept of “group” as more strong and more slow. It also was revealed that the JA sample’s ratings of the three concepts tended to fall between the JN and EA samples’ ratings. Altogether, the findings offer further evidence that the individualism-collectivism distinction has psychological implications and predictive power.  相似文献   

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This study investigated the high-/low-context communication construct in terms of individualistic and collectivist values and self-construals. European American students studying in the United States and Indian students studying in India rated 80 communication statements, 29 self-construal statements and 34 value (individualism/collectivism) statements to examine cultural differences in each construct. As expected, Indians rated themselves as more collectivistic, having more interdependent self-construals, and preferring silence and indirect communication than Americans. Contrary to prior theorization, Indians also rated themselves as more dramatic and more individualistic. Several other expected differences were not apparent in this study. These findings show complex subtleties that defy simple definition by the common rubrics or generalizations of individualism/collectivism, self-construal, or high- and low-context behaviors.  相似文献   

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United Arab Emirates (UAE) is currently a hub of 200 nationalities with a variety of lifestyles and religions. Nonetheless, the attitudes of locals towards reasoning with others have not yet been investigated. This investigation studied fundamental orientations to arguing among UAE residents (N = 157), with a range of self-report instruments including argument frames, personalization of conflict, argumentativeness, and verbal aggressiveness. Data analysis showed that UAE respondents had responses comparable to three comparison countries (US, India, and China) in terms of argument motives, but they manifested differences regarding argument frames and taking conflict personally. These are discussed in relation to cultural dimensions and their significance for business and education.  相似文献   

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In political debates, migrants’ political involvement in their countries of origin and successful adaptation to receiving countries are often portrayed as incompatible. We address this concern by examining the links between acculturation preferences, perceived discrimination, and migrants’ transnational political involvement in their country of origin. In line with collective action research, a cross-sectional questionnaire study (N = 84) among Senegalese migrants in Paris (France) and Geneva (Switzerland) examined three pathways to transnational political involvement (motivations and actual behaviour). Perceived discrimination, the grievances pathway, was positively related to both transnational motivations (but only when desire to adopt the receiving culture was low) and political behaviour in Senegal. Desire to adopt the culture of the receiving society as an acculturation preference, the embeddedness pathway, was also positively linked to transnational motivations and political behaviour. Finally, desire to maintain the culture of origin as an acculturation preference—the collective identification pathway—was unrelated to transnational political involvement. These findings underscore the compatibility of transnational political involvement in countries of origin and adaptation to receiving societies. We discuss the pivotal role of political psychology in bringing together acculturation psychology and transnationalism studies.  相似文献   

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From the theoretical perspectives of intergroup contact, predicted outcome value (POV), and similarity-attraction, this study examined U.S. host nationals’ (N = 342) communicative behaviours in a recent initial encounter with an international student and attitudes toward the student’s cultural group as a whole. Testing of two models indicated the significant sequential mediator effects of perceived similarity-social attraction and POV-social attraction between communication variables (e.g. amount of communication exchange in both models, self-disclosure in model 1, and information seeking in model 2), and intergroup attitudes (e.g. behavioural attitudes). Findings in general demonstrated that contact effects in the intercultural context varied according to specific measures of communication, the mediating mechanisms, and intergroup attitudes.  相似文献   

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The present study was aimed at investigating the relationships between autonomy-connectedness and adherence to independent and interdependent values in second-generation Dutch immigrant women with a background in countries labeled as collectivistic, and same-aged indigenous Dutch women (N = 180 and N = 157, respectively). Both groups completed the Autonomy-Connectedness Scale (ACS-30; Bekker & Van Assen, 2006) and the Self-Construal Scale (Singelis, 1994). Additionally, those with an immigrant background filled out the Acculturation Questionnaire (Arends-Tóth & Van de Vijver, 2003). Contrary to expectations, both groups had similar levels of self-awareness, whereas the indigenous Dutch women were - after controlling for educational level - more sensitive to others. In both groups, but even more in the group with an immigrant background, adherence to independent values appeared to contribute substantially and positively to self-awareness as well as capacity for managing new situations, and negatively to sensitivity to others. In addition, adherence to interdependent values contributed, for both groups, positively to sensitivity to others, and, for those with an immigrant background, negatively to self-awareness. The ACS-30 appeared to be useful for assessing autonomy-connectedness in the immigrant groups that participated in the study. The results confirm that a simple distinction between native and immigrant Dutch groups in terms of being self- or other-focused should be rejected, and give rise to further, clinically relevant research questions.  相似文献   

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The purpose of this study was twofold. The first purpose was to compare American and South Korean engineering students’ motives (i.e., relational, functional, excuse-making, participatory, and sycophantic) for communicating with their instructors and their student–instructor communication satisfaction. The second purpose was to examine the extent to which both American and South Korean engineering students’ motives for communicating with their instructors are related to their student–instructor communication satisfaction. Undergraduate students (N = 168) recruited from public universities in the United States and South Korea participated in this study. The results of a multivariate analysis of variance (MANOVA), an independent sample t-tests, a series of zero-order Pearson correlational analyses, and Fisher z-tests revealed significant cultural differences and that the relationship between students’ communication motives and their student–instructor communication satisfaction largely are consistent between the two cultures.  相似文献   

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The current study examined the effects of national culture (U.S., China, and Korea) and interpersonal relationship type (a stranger and a friend) on apology. Findings revealed that participants (N = 376) from the three cultures differed in their perceptions of the offended person's emotional reaction and their propensities toward apology use (i.e., desire, obligation, and intention to apologize, as well as their perception of normative apology use). Regardless of their cultures, participants showed stronger obligation and intention to apologize to a stranger than to a friend. With regard to the intention to apologize, both American and Korean participants showed a greater discrepancy between themselves and their estimate of most people in their own culture than did Chinese participants. Although participants from the three cultures did not differ in their propensities toward apology use for a friend, both American and Chinese participants showed greater discrepancy than did Korean participants for feeling obliged to apologize to a stranger. For intention to apologize to a stranger, both American and Korean participants, compared to Chinese, showed greater discrepancy between themselves and their estimate of most people in their own culture. Other findings and implications thereof are discussed in more detail in the paper.  相似文献   

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The purpose of the present study was to evaluate a new computer-based multimedia learning tool for intercultural sensitization that is based on synthetic cultures. The learning tool named “Culture Awareness Training” (CAT) is targeted at learners with few intercultural experiences, and its aim is to sensitize participants to cultural influences on behavior and to intercultural differences, and to enhance perspective taking. Two studies were conducted to evaluate the effectiveness of the CAT. Study 1 (N = 107) showed that participation in the CAT led to higher intercultural awareness and higher intercultural interest compared to a control group. In Study 2 (N = 46), the CAT was compared to a simulation game for intercultural sensitization. Participants were students shortly before their stay abroad. Results showed that both the CAT and the classical simulation game enhanced participants’ cultural awareness.  相似文献   

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The cultural and creative industries (CCIs) have been hailed as offering great potential to create jobs and to be socially inclusive. Since artistic success is defined by individual talent, or merit, the CCIs should be one sector that is especially open to, and appreciative of, social diversity in terms of race, class, cultural group and gender. However, as expected, recent studies in both the UK and the US have revealed that employment in the CCIs is heavily dominated by the middle classes, and is not as diverse in terms of other characteristics. Since the advent of democracy in South Africa in 1994, transformation of firm ownership, previously dominated by white people, to include more black, coloured and Indian/Asian-origin South Africans, has been an important part of achieving greater economic equality and social cohesion, as well as being more representative of the cultures of the majority of the population. Using data from a survey of 2400 CCIs firms in South Africa, this paper examines the extent to which the CCIs in South Africa have transformed in terms of ownership and employment. Comparisons are also made across the six UNESCO [(2009). Framework for cultural statistics. UNESCO Institute for Statistics. Retrieved from http://www.uis.unesco.org/culture/Pages/framework-cultural-statistics.aspx] “Cultural Domains” in terms of ownership, average monthly turnover and the number of full-time, part-time and contract employees. Results show some diversity in the industry, but significant differences between the Domains. Statistical analysis demonstrates that CCI funding policy in South Africa is sensitive to advancing the transformation agenda in that more transformed firms were shown to be more likely to have received some form of government grant as part of their income.  相似文献   

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