共查询到20条相似文献，搜索用时 15 毫秒
1.
《The Reference Librarian》2013,54(59):139-146
Summary New reference desk staffing configurations are required as reference service evolves from locating in-library resources to using and teaching the use of electronic resources. The tangible and intangible benefits achieved by scheduling technical services staff to assist at the reference desk are discussed. Intangible benefits include improved library service due to technical services staff expertise, and greater flexibility for reference desk staffing. The reference staff can also learn more about the automated library system and current processing initiatives from their technical services colleagues. Technical services staff benefits from seeing the results of their work in a public services setting and experiencing the satisfaction of helping users locate needed information. A stronger sense of library service is instilled in the “back room.” Technical services staff will also enjoy more challenge, opportunity, and variety in their work. Some tangible benefits realized at the University of Minnesota's Bio-Medical Library, which are directly related to the scheduling of technical services staff at the reference desk, are also briefly described. 相似文献
2.
《Journal Of Access Services》2013,10(4):71-76
Abstract Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are uncertain. Doing so can give the library the ability to test technologies and assess the staffing and procedural impacts of a new service, and to make necessary adjustments in the process. At Christopher Newport University, that was the approach taken to implementing electronic reserves services. 相似文献
3.
ABSTRACT As technology continues to influence the way we do business, change has been and will continue to be inevitable. All around us, we see the Internet playing a major role in our lives from the way we pay bills and do banking to the way we buy stock, shop as consumers, and obtain an education. You can't escape it, and librarians long ago realized this truth. To wit library services have evolved to accommodate the informational needs demanded by this ever-expanding industry. This evolution of library services can be seen, for example, in the way we promote and provide reference, circulation, and reserves services with inroads even into technical or resource services. With distance education libraries are positioning themselves to be major players in this phenomenon at all levels: local, national, and international. One library service that is beginning to proceed into the distance-learning arena is interlibrary loan/document delivery. Interlibrary Loan, a traditional library service for local users, whether provided by an academic, public, or special library is finding itself in the distance education movement. To explore this, the focus of this article is to examine the ways in which interlibrary loan impacts and supports distance education through technology and services. 相似文献
4.
ABSTRACT Electronic reserves offers many advantages over traditional print reserves in terms of service efficiency but it can also provide considerable cost and time savings to the library if these savings are measured over an entire semester or year. If the library looks beyond traditional means of evaluating success, e-reserves contributes to a sense of community on campus by helping to create more satisfying relationships between staff, students, and faculty. An effective electronic reserves system also enables the campus to take advantage of emerging technology for educational uses, and encourages continued development of innovative and imaginative teaching on campus. 相似文献
5.
6.
Background: Worcestershire Health Libraries provides services to all NHS and social care staff in Worcestershire. Despite intensive marketing, statistics showed low usage of the library service for professions allied to technical services and allied health professionals. Objectives: To discover why there was low usage of the library services using qualitative techniques and to use focus groups as a marketing opportunity. This article also aims to outline the processes involved in delivering focus groups, the results gained, and the actions taken in response to the results. Methods: Focus groups were conducted in two departments, Pathology and Occupational Therapy. The Biochemistry department (part of Pathology) had two focus groups. An additional focus group was conducted for all the Pathology education leads. Occupational Therapy had two meetings, one for hospital based staff, and the other for community staff. Results: Issues centred on registration, inductions, time, library ambience, multi‐disciplinary service and resources. The findings raised marketing opportunities and the process identified potential candidates for the role of team knowledge officer, to act as library champions within departments. It also identified areas in which the library service was not meeting user needs and expectations, and helped focus service development. Conclusions: Focus groups allowed an opportunity to speak to non‐users face to face and to discover, and where appropriate challenge both their, and library staff’s pre‐conceived ideas about the service. The information revealed gave an opportunity to market services based on user needs. 相似文献
7.
《The Reference Librarian》2013,54(65):29-38
Summary This paper examines the impact of new and developing media on academic libraries, specifically discussing technology which enables video and movie clips to be transferred over intranets and the Internet. This Web technology could have implications for other electronic media and databases, for offering extended services, including training and orientation for new staff and students; and for online library instruction modules. More generally, the article will discuss some issues, ramifications, protocols, and legal implications involved when libraries introduce and implement new multimedia services and other web-based resources. 相似文献
8.
Amy E. Handfield 《Journal Of Access Services》2017,14(4):163-170
This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an institution's CMS has decreased, and independent e-reserves systems have potentially become obsolete (Maddison & Kumaran, 2017). This article presents the steps taken between 2015 and 2017 by the O'Malley Library to streamline the electronic reserves services so that they are accessible through the college's CMS, Moodle. Through careful study, the library decided to eliminate electronic reserves services in the future. This will be replaced with encouraging faculty to add the course content traditionally placed on electronic reserves in Moodle while librarians provide guidance in avenues such as copyright and Fair Use. 相似文献
9.
[目的/意义] 针对高校图书馆在疫情防控期间电子资源远程服务所面临的新问题,为有效提升远程服务能力和服务效率提供可借鉴方法。[方法/过程] 基于高校实践和文献的调研,分析电子资源6种远程服务方式各自的优势和不足,从图书馆的技术、服务、资源和馆员四要素探究疫情背景下电子资源远程服务面临的挑战,并提出应对策略。[结果/结论] 电子资源校外远程服务将会是多种方式并存,联合认证接入方式最具潜力。图书馆在与数据商的合作与博弈中,应重视用户在校外获取资源的权益。经历这次疫情,图书馆电子资源远程服务能力将得到进一步改善。 相似文献
10.
ABSTRACTFrom trial to implementation, technical services staff play an important role in shaping awareness and expectations of new or updated electronic resources. With appropriate message control during the rollout process, technical services staff can positively influence understanding and awareness of resources while keeping co-workers’ and patrons’ expectations in check. At the same time, by embracing this public service role, technical services acts as a full partner with public services in mediating resources to patrons. This article explores technical services’ public-facing role by describing a protocol for managing rollouts that emphasizes timing internal and external communications, providing training and support materials, and maintaining accuracy and objectivity in all rollout communications. 相似文献
11.
Reacting to the popularity of reserves and as part of an ongoing merger of circulation, interlibrary loan, and reserves into a fully integrated access services department, DePauw University purchased and implemented Atlas Systems’ Ares reserves software. As part of that implementation, a campus programmer designed interface integration between Moodle, the campus course management software, and Ares. Despite setbacks and complications along the way, the implementation was successful; both faculty and students have provided positive feedback, and staff members are able to process material faster and more accurately. We hope to deepen Ares's integration with both Moodle and with our integrated library system and public catalog as time goes on. 相似文献
12.
Leslie R. Morris 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):1-2
The electronic course reserves service at the University of Nevada, Reno became increasingly popular each year following its launch in 2000. In 2005, a homegrown system was developed to better manage the service. By 2010, the homegrown system was showing its age, and the workflow became unmanageable following deep budget cuts. In order to streamline processing and provide a superior user experience, the e-reserves department transitioned to Ares in the summer of 2011. This case study examines the decision to purchase e-reserves software and the steps taken to ensure a successful transition for library staff as well as faculty and student users of e-reserves. 相似文献
13.
ABSTRACT In the 1990s, electronic reserves services rapidly developed in academic libraries following the emergence of the Internet, particularly the World Wide Web, as an information delivery tool. Because similar technologies are used to develop and access digital libraries and electronic reserves, the implications for the evaluation of electronic reserves go beyond traditional service satisfaction levels. User responses to electronic reserves are an indicator of the acceptance and technical challenges of digital libraries. As we examine user reactions, inferences can be made on such topics as user technical skills, institutional networking infrastructure and the electronic communication process in instruction. These inferences give us greater insights into the future use, satisfaction level and technical demands in the use of digital libraries. 相似文献
14.
David J. McCaslin 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):335-346
Implementation of electronic reserves in academic libraries represents one of the most important advances in libraries for patrons in many years. Some academic libraries offer faculty peace of mind by assuming responsibility for copyright clearance for electronic reserve services. Libraries have the specialized equipment to scan and edit files to make them readable and easily downloaded by students. Libraries also have sufficient electronic storage to hold scanned material for future semesters. This paper examines how electronic reserves are managed in a large academic library system. The short history behind electronic reserves at Pennsylvania State University Libraries and the procedures associated with creating and maintaining the reserve system, will be considered, as well as offering a statistical assessment of how electronic reserves have affected the other services of the University Libraries. Finally, issues surrounding electronic reserves, fair use, copyright and Pennsylvania State University Libraries' procedures will be explored. 相似文献
15.
Streaming is an increasingly popular delivery method for audiovisual content in higher education and has been embraced by many libraries, sometimes without sufficient communication with faculty. The authors developed a survey with the primary purpose of determining whether faculty on their campus were aware of the library's streaming video services and what barriers might be preventing wider use. The study sought to gather contextual information on faculty preferences, interests, and awareness regarding library media collections, audiovisual delivery formats, and the use of streaming video for instruction. This information will inform actions and decisions about collections and outreach. 相似文献
16.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):83-95
Abstract Assessment is an important part of any library service, including electronic reserves. This paper describes the assessment of electronic reserves services by means of a survey instrument administered at the University of Colorado, Boulder during the fall semester, 2003. As the University Libraries had moved from a predominately paper reserves environment to an almost completely electronic reserves environment at the beginning of that same semester, the survey offered a unique opportunity to compare student attitudes towards the two formats. We addressed planning for the survey, administering the survey, evaluation of the collected data, and reporting the results to teaching faculty. 相似文献
17.
To meet the rapid evolution of visual media and changing patron expectations, Brigham Young University's Harold B. Lee Library created Byugle, a device to stream videos to their users. This article describes the new challenges streaming video creates for librarians and the cooperative efforts of subject librarians, technical services, and the Information Technology Department as they work together to meet these challenges to provide streaming media for their patrons. 相似文献
18.
《Library Collections, Acquisitions, and Technical Services》2000,24(2):189-204
Electronic resources and multimedia databases are quickly becoming an integral part of library collections. These electronic resources are forcing libraries to look at many parts of their organization—in particular, technical services—and to begin planning and implementing available technology for the organization and management of these materials. Designing and re-designing workflow will be a critical component in the successful access to and integration of electronic resources with existing materials and workflow. This article draws on the authors’ own experiences designing, planning and implementing workflow for two digital imaging projects, including using an SGML/XML metadata standard to provide access to digitized resources in all formats. The authors will share the challenges of learning new technology to organize and manage these resources (with no increase in staff), show how technology can be applied for increased efficiency, and discuss future possibilities. 相似文献
19.
《Public Library Quarterly》2013,32(1-2):101-108
The author describes the series of projects undertaken by the King County Library System (Seattle, WA) in planning and developing a large public library circulating videocassette service. The projects include paiticipation in a video cooperative, rotating and fixed collections, centralized and dispersed collections. The ar- ticle describes the decision-making processes called upon to solve problems with reserves and booking policies and with staff and pa- tron altitudes. 相似文献
20.
[目的/意义] 美国《电子资源图书馆员核心能力》标准是专门针对电子资源图书馆员的管理和工作能力而制定的相关标准,内容涵盖了电子资源全生命周期管理中所需要具备的技能和知识,对其内容及实践应用进行研究对我国实现高水平的电子资源管理极具意义。[方法/过程] 对美国《电子资源图书馆员核心能力》标准的内容进行解析,介绍和分析其在学生专业培训、图书馆机构重组、图书馆人员继续教育、图书馆部门及个人工作的评估和图书馆服务平台的迁移和流程重组等案例中的应用方式及效果。[结果/结论] 美国《电子资源图书馆员核心能力》标准可以在图书馆的多个领域发挥作用,图书馆需灵活掌握,根据本馆实际情况借鉴应用,支持电子资源管理领域的深入拓展和人才培养,更好地应对图书馆的动态发展环境。 相似文献