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1.
《Government Information Quarterly》2020,37(1):101419
Cloud computing enables cost-effective and scalable growth of IT services that can enhance government services. Despite the Australian Federal Government's ‘cloud-first’ strategy and policies, and the Queensland State Government's ‘digital-first’ strategy, cloud services adoption at local government level has been limited—largely due to data security concerns. We reviewed the ISO 27002 Information Security standard with extant literature and found that operational security, individual awareness and compliance matters pose more significant government challenges than the often-highlighted technical and process-oriented cloud security requirements. This study identifies and explores the critical factors associated with information security requirements of cloud services within the Australian regional local government context. We conducted 21 field interviews with IT managers, and surveyed 480 IT staff from Australia's 47 regional local governments. We propose a conceptual cloud computing security requirements model with four components – data security; risk assessment; legal & compliance requirements; and business & technical requirements – in order to promote a balanced view on cloud security for governments. Using this model, governments can work together to demand uniform security requirements for adopting cloud services. 相似文献
2.
《Government Information Quarterly》2018,35(2):299-305
When does decentralization lead to adaptive governance? This study proposes a conceptual framework of the necessary conditions in which decentralization may result in adaptive governance. We thereby consider two distinct forms in the context of multi-level democratic governance: central and local governments. Based on prior findings that local governments are more sensitive to democratic influences than central ones, we point out that decentralization may hinder the process of adaptation if the considered policy embodies entrepreneurial politics (i.e., if the adaptation generates widely distributed benefits but narrowly concentrated costs). To support our analyses, we use the example of the recent rise of the sharing economy, as manifested by Airbnb, and present qualitative evidence suggesting that higher-tier (central or federal) governments are relatively more favorable to such sharing services than lower-tier (local or city) governments. 相似文献
3.
Regina Lenart-Gansiniec 《Government Information Quarterly》2021,38(3):101593
Modern local governments must learn in order to deal effectively with the growing pressures of a rapidly changing environment. Crowdsourcing has entered the stage of popularization and wide adoption as a part of local government. Based on organizational learning perspective, this study develops a multi-level model of learning from crowdsourcing and a joint relationship between crowdsourcing and organizational learning in local governments. This paper adopts a multi-method research approach: (1) the model was tested with partial least squares structural equation modelling (PLS-SEM) using a survey of 205 local governments units in Poland; (2) in-depth semi-structured interviews conducted with 18 top managers from 18 local governments units in Poland. The empirical results show that: (1) crowdsourcing has significantly positive affects on individual, group, organizational levels of learning, feed-forward, and feed-back flows; (2) type of crowdsourcing, such wisdom crowd, crowd creation, and crowd voting are linked with organizational learning. Moreover, one type of crowdsourcing, such crowdfunding is not related with organizational learning of local governments. These findings contribute to both academic research and practical implications, advancing our understandings of relationship between crowdsourcing and organizational learning in local governments. 相似文献
4.
[目的/意义]基于整体性治理理论,探究各省级政府互联网服务能力均衡化发展的影响因素,对于推动地方政府数字化均衡建设、促进政府治理能力现代化、构建服务型政府具有理论意义与实践价值。[研究设计/方法]从统筹压力与数据驱动能力两个维度出发,构建省级政府互联网服务能力均衡化发展的计量模型,依托2018年和2019年全国27个省级行政区的各类数据,运用回归分析对该模型进行实证检验。[结论/发现]省级统筹压力能够促进省内各地级政府互联网服务能力的均衡发展,尤其在地方政府通过信息技术回应公众需求时,较强的统筹压力更能促进地区之间的协调发展,而数据驱动能力则通过与统筹压力的交互作用增强了政府互联网服务能力的均衡化发展程度。[创新/价值]从均衡化视角探析政府互联网服务能力的发展,丰富了“互联网+政务服务”的相关研究,加深了地方政府运用政策规范和信息技术协同建设省域内政府互联网服务能力的理解和认识。 相似文献
5.
Kim Trager Bohley 《亚洲交流杂志》2013,23(1):104-123
Based on a year's worth of fieldwork in Singapore, this article is a case study of the much-publicized ‘bookstore war on Orchard Road’ that pitted Borders' American ‘loosey-goosey’ model of bookselling against Kinokuniya's ‘serious’ Japanese model. It examines the distinctive role that country-of-origin effects play in the cultural practices and perceptions of these two global sponsors of literacy, which have in recent decades rivaled traditional sponsors of literacy such as libraries in guiding individuals on ‘what, when and how’ to read. An analysis of the Orchard Road bookstore war captures some of the competing ideologies of textual practices circulating in Singapore as cosmopolitan print consumers and their professional counterparts express their acceptance and/or rejection of particular bookselling practices. For the professionals, good bookselling involves the promotion of local print cultures. In contrast, the cosmopolitan consumers seldom mentioned this criterion. In fact, many of them were drawn to the ‘globality’ of transnational booksellers. While print professionals clearly favored Kinokuniya's globalization localization practices over Borders, a clear-cut preference did not emerge among cosmopolitan consumers. This study suggests that country-of-origin effects likely informed the way in which print professionals and cosmopolitan consumers perceived Borders and Kinokuniya and the globalization localization strategies of these global sponsors of literacy. 相似文献
6.
Smart government is used to characterize activities that creatively invest in emergent technologies coupled with innovative strategies to achieve more agile and resilient government structures and governance infrastructures. However, there is no consensus in terms of what this term includes and how it is related to emergent technologies and innovation in the public sector. This introductory paper provides readers with ways to think about smart government and summarizes findings from twelve articles included in this special issue. These articles, which are the best papers of the 6th International Conference on the Theory and Practice of Electronic Governance (ICEGOV2012), contribute to emerging understanding of being smart in government settings. The articles span a great diversity of related topics such as smart cities, open government, and participation mechanisms. Collectively, the articles provide perspectives on the nature of smart governments and illustrate exemplar practices and initiatives on how governments are opening up and transforming service delivery to become smarter. The special issue in its entirety contributes to understanding governance structures, technical infrastructures, and other requirements geared toward supporting the operations of smarter governments around the world. 相似文献
7.
Librarian involvement in Evidence‐based Health Care provides many opportunities at a local level. Unfortunately, the potential for innovative projects to inform future developments is generally lost by a failure to ‘pass the baton’—to identify lessons learnt and transferable principles. The ‘Library Support for Evidence‐based Health Care’ Project, funded by the NHS Executive Northern and Yorkshire, resulted in the implementation of locally responsive packages of hardware and software in six of the Region’s libraries. The opportunity to evaluate the collective experience of these sites, and to synthesize principles of good practice, was provided by a separately funded post‐hoc evaluation, the Research Evaluation to Audit Library and Information Support for EBHC (REALISE). This paper reports on how this evaluation was conducted, documents the strengths and weaknesses of the Project itself, and attempts to provide a checklist for use in similar projects. The paper concludes by outlining the relevance of the findings to the introduction of planned organizational approaches to quality (clinical governance) and the development of local implementation strategies across the UK, required by the NHS Information Strategy, Information for Health. 相似文献
8.
《Government Information Quarterly》2018,35(4):579-587
As governments are increasingly turning to social media as a means of engaging the public, questions remain as to how they are actually using various social media platforms. Do specific platforms engender specific types of messages? If so, what are they, and how do they affect civic engagement, co-participation, and address citizen concerns? In this paper, we compare the use of Instagram and Twitter by ‘The Big Lift’, a bridge re-decking project completed by Halifax Harbour Bridges. Based on a content analysis of Instagram (n = 248) and Twitter (n = 1278) public posts, we found that Instagram was used as a more ‘informal’ narrative platform that promoted a clicktivist type of responses from the audience, whereas Twitter was a more ‘formal’ news platform that supported greater two-way communication between the organization and the audience. We conclude that by building and maintaining their active presence and following base on social media, and especially on Twitter, organizations can develop a capacity to address social concerns during disruptive events or infrastructure projects like ‘The Big Lift’. 相似文献
9.
Paul S.N. Lee 《亚洲交流杂志》2013,23(2):52-72
Through an investigation of three forms of popular culture in Hong Kong, the study identifies four patterns of absorption and indigenization of foreign cultures. They are respectively named ‘Parrot’, ‘Amoeba’, ‘Coral’ and ‘Butterfly’. These patterns vary in the extent to which they absorb the form and content of foreign cultures. The author analyses how these patterns are shaped by the interplay among the consuming power of the local audience, the relative strengths and weaknesses of local and foreign productions, the competition and stimulation from other forms of culture, demographic changes and government policies. Four postulates on the relationship between these factors and the various patterns of absorption and indigenization of foreign cultures are advanced. 相似文献
10.
Little is known about how public sector organisations capitalise on the potential of social networking sites (SNSs) as communication channels. Previous research is short on theoretical models and managerial insights into the success of local governments' online communication strategies. The purpose of this study is to explore how successfully local governments utilise SNSs for managing their external communication with citizens. Using a multi-method analysis of 15,941 posts and 19,290 comments on the Facebook pages of the 25 largest German cities, we make five contributions to research and practice. First, we analyse the properties and topics of government posts to draw a rich picture of how local governments use Facebook as a communications channel. Second, we conceptualise success in governments' online communications in terms of the frequency and polarity of citizens' reactions, which we use for third, evaluating government communication behaviour in SNSs. Fourth, we identify which benefits SNSs offer that traditional communication channels do not provide. Fifth, we offer guidelines for improving the online communication strategies of local governments using SNSs. 相似文献
11.
This study investigates communication practices of a newly arrived Karen refugee community in the UK who, as well as establishing themselves in a strange country, seek to keep in touch, campaign politically and maintain identity collectively through communication and contact with their global diaspora. We look at the technologies, motivations and inhibiting factors applying to the communication by adult members of this community and construct the idea of three zones of displacement which help to model the particular contexts, challenges and methods of their communication. We find that, overall, they are using a wide range of internet-based technologies, with the aim to ‘keep-in-touch’ (personal contacts) and to ‘spread the word’ (political communication). This also includes archaic, traditional and hybrid methods to achieve extended communication with contacts in other ‘zones’. We also identify the importance of the notion of ‘village’ as metaphor and entity in their conceptualisation of diasporic and local community cohesion. We identify the key inhibitors to their communication as cost, education, literacy and age. Finally, we speculate on the uncertain outcomes of their approach to digital media in achieving their political aims. 相似文献
12.
Rosya Izyanie Shamshudeen 《亚洲交流杂志》2013,23(2):142-157
This paper analyses the audience reception of the Malaysian reality television programme Akademi Fantasia (AF), which first aired in 2003 and completed its ninth season in 2011. AF has been an influential pioneer in the national television industry, inaugurating the trend of local reality shows and weathering intense competition from similar shows to remain at the top of the ratings chart over the last decade. Based on the Mexican talent search show, La Academia, Malaysia's AF is a unique hybrid blend of an Idol-style talent contest and Big Brother observational spectacle. The article draws on primary audience research to investigate the ways in which Malay audiences interpret the potentially incommensurable cultural meanings generated within the context of a localised version of a global television format. Chua's concept of ‘identification and distancing’ is employed as a framework to analyse the complex ways in which perceived Malay ‘cultural norms’ assume primacy as interpretative lenses for audience evaluations of the show and measures of its local difference from similar global cultural products. The research also reveals how these cultural norms are themselves being negotiated by the audience as part of the everyday experience of inhabiting coexisting local and global popular cultural spaces. The analysis focuses on audience understandings and pleasure in the programme in relation to fashion and taste; the behaviour of the official judges; voyeurism and conflict in ‘backstage’ coverage; and emotional intimacy onstage in the public performance component of the programme. 相似文献
13.
Governments from all over the world are looking for ways to reduce costs while at the same time to stimulate innovation. While pursuing both objectives, governments face a major challenge—to operate in a connected environment, engage stakeholders and solve societal problems by utilizing new methods, tools, practices and governance models. As result, fundamental changes are taking place on how government operates. Such changes are under the larger umbrella of ‘lean government’ (l-Government). Lean government is a new wave which is appearing as a response to traditional approaches—like electronic government (e-Government) and transformational government (t-Government), and aims at reducing the complexity of the public sector by simplifying and streamlining organizational structures and processes, at the same time at stimulating innovation by mobilizing stakeholders. In l-Government, public organizations introduce platforms facilitating innovation and interactions with other public organizations, business and citizens, and focus on their orchestration role. Experimentation, assessment and gradual improvement based on user requirements are key factors for realizing l-Government. 相似文献
14.
Ladislava Zbiejczuk Suchá Eliška Bartošová Roman Novotný Jiřina Bělehradová Svitáková Tomáš Štefek Eva Víchová 《Library & information science research》2021,43(1):101068
Public libraries have a huge potential to be creators and facilitators of social innovation in communities and society. Qualitative research based on interviews with 27 librarians showed that social innovation in libraries can take the form of educational and cultural activities, leisure and networking activities and social support services. The main goal of the research was to find out what factors support and make these innovations difficult in public libraries. A four-layer model of barriers and stimulators for social innovation is presented, which includes structural, local, organizational and personnel levels. The model could serve to inform librarians, their stakeholders and governments about all levels of barriers and stimulators connected to innovation of library services and social re-positioning of public libraries in the future. 相似文献
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16.
Matthew Goldman 《Public Library Quarterly》2018,37(2):139-149
ABSTRACTPublic libraries have seen a decline in public funding, relying on a mixture of external types of funding to keep services running. With state and local governments continuing to face financial pressures, some libraries have explored alternative ways to maximize funding, by forming library districts. This report aimed at exploring library districts in three states, Colorado, Michigan, and Oregon, which have similar funding structures. The report found more stable and predictable funding patterns in library districts versus their counterparts and provides evidence that is a strong alternative for public libraries seeking a change in the way they obtain funds. 相似文献
17.
《Government Information Quarterly》2018,35(4):657-668
Access to Information regimes are under unremitting challenge from state actors. This article is the first to directly explore the ‘cost limit’ often included in Access to Information regimes, where requests can be refused by a Public Authority on the basis of an estimate that it would take too long to locate and extract the requested information. The validity of such estimates is particularly important in light of electronic information systems where search times are dependant upon technological expertise. This article presents a qualitative study of decisions made by the United Kingdom's Information Commissioner, where decision notices concerning the ‘cost limit’ are examined to identify technological errors. These technological errors were found to arise from specific practices of the Commissioner in 40% of cases where an estimate of the Public Authority was accepted. The author demonstrates that the concept of estimating the time taken to find information from an electronic information system is an objectively inappropriate means for estimating the burden placed on a Public Authority. Through the use of mathematics, it is demonstrated an estimation regime based on the volume of information requested is more appropriate as an alternative. From a wider regulatory perspective, this article also demonstrates that it would be highly desirable for Access to Information regimes to be regulated alongside data protection concerns, given the strong overlap in respect of the relevant technological issues. 相似文献
18.
Keegan McBride Gerli Aavik Maarja Toots Tarmo Kalvet Robert Krimmer 《Government Information Quarterly》2019,36(1):88-97
It is becoming increasingly clear that the concepts of open government data (OGD) and co-creation are related; however, there is currently only limited empirical material available exploring the link between the two. This paper aims to help clarify the relationship between these two concepts by exploring a recently coined phenomenon: OGD-driven co-created public services. These services 1) utilize or are driven by OGD; 2) are co-created by stakeholders from different groups; and 3) produce public value for society. Due to the relative newness of the phenomenon an inductive exploratory case study is undertaken on Chicago's use of OGD in the co-creation of their food safety inspection forecasting model. This model forecasts critical food safety violations at food serving establishments and sends inspectors to the highest risk establishments first. The results of this exploratory work led to the discovery of a ‘perfect storm’ of six factors that seem to play a key role in allowing OGD-driven public service co-creation to take place. These factors are motivated stakeholders, innovative leaders, proper communication, an existing OGD portal, external funding, and agile development. 相似文献
19.
《Government Information Quarterly》2023,40(2):101798
In situations of crisis, governments must acknowledge that communication is a major weapon in their armoury, and can be used to convince the public to accept sometimes stringent measures, while preventing a worsening of the situation by curbing any spread of panic. Theoretically, during a pandemic, fear can be contained at reasonable levels by governments counterbalancing uncertainty with information. However, there is no empirical evidence on how the flow of information during a crisis can influence emotional states among the population. In this process, social media appears to be a valuable tool for governments to observe emotional response in a population. In the light of this and within the context of the Italian government's social media campaign #iorestoacasa (‘I'm staying at home’) launched during the Covid-19 crisis, the current study utilises text analytics to explore the relationship between government and press communication, and the level of fear expressed by citizens through more than 200 thousand #iorestoacasa tweets. The results highlight how the content of the messages evolved in the early part of the outbreak and during the social media campaign. They suggest that in Italy the discussion regarding the efforts made by the European Council to find common solutions for dealing with the emergency has prompted a positive influence on public mood. Conversely, messages about people's individual vulnerability and the associated sense of an external locus of control correlated positively with levels of fear. This study opens new ways to support government communication during a crisis by monitoring public emotional response through social media. 相似文献
20.
Due to expected benefits such as citizen participation and innovation, the release of Public Sector Information as open data is getting increased attention on various levels of government. However, currently data release by governments is still novel and there is little experience and knowledge thus far about its benefits, costs and barriers. This is compounded by a lack of understanding about how internal processes influence data release. Our aim in this paper is to get a better understanding of these processes and how they influence data release, i.e., to find determinants for the release of public sector information. For this purpose, we conducted workshops, interviews, questionnaires, desk research and practice based cases in the education program of our university, involving six local public sector organizations. We find that the way data is stored, the way data is obtained and the way data is used by a department are crucial indicators for open data release. We conclude with the lessons learned based on our research findings. These findings are: we should take a nuanced approach towards data release, avoid releasing data for its own sake, and take small incremental steps to explore data release. 相似文献