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ABSTRACT

The issue of college and university librarians teaching credit-bearing courses is studied by describing its historical background and providing an overview of the literature. The debate is framed by summarizing the fundamental issue: the degree to which academic librarians benefit when they assume classroom-teaching roles. The roles of academic librarians as teachers and faculty are analyzed in the context of classroom teaching. While academic libraries and their librarians do benefit from expanded teaching roles, there are some qualifying factors.  相似文献   

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Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for successful completion of a non-credit course. This article will detail our sometimes difficult, often uncertain, but ultimately worthwhile process of determining training needs and creating this course as we incorporate customer service into the daily work of our employees.  相似文献   

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This article analyzes price competition in a duopolistic newspaper industry, where politically differentiated newspapers compete in 2 distinct markets: circulation and advertising. Assuming that 1 of the newspapers represents the “voice of the majority,” the theory of the circulation spiral is investigated and whether the interdependence between newspapers' demands in the circulation and advertising markets favors the majority's newspaper to the detriment of the minority's newspaper is investigated.  相似文献   

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A six-month print newspaper usage study at the University of Michigan's Hatcher Graduate Library showed a marked decrease in use from a more limited study done four years previously. In general, patrons used only the major national, international, and regional newspapers. Communications with other academic and research libraries confirm these findings.  相似文献   

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Relying on the think-aloud method, this article explores how a diverse group of American adults seek health information online. Analyzing over 350,000 words of interview material and over 43 hours of video screen shots, the study identifies the specific strategies users rely upon in the health-information seeking context. People simultaneously deploy multiple complementary heuristics rather than engage in intensive systematic processing of online information despite the high-stakes nature of these searches. The results contribute nuanced understanding of how diverse adults find and evaluate online information in the important domain of health.  相似文献   

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《图书馆管理杂志》2012,52(1):124-132
ABSTRACT

The focus of research libraries is changing to include digital resources, improving the information literacy level of patrons, and creating new partnerships on and off campus, among other things. This creates a need to recruit librarians trained in these areas and open to these changes. Library science training is a necessary foundation for preparing graduates to qualify for and excel in changing and emerging new roles. This article explores current recruitment efforts to articulate new roles and to successfully hire graduates with the skills and aptitude to fill them.  相似文献   

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《Communication monographs》2012,79(2):200-228
In this study, the degree to which young adults felt caught between their parents was tested as a mediator between marital conflict behaviors and young adults’ mental health and family satisfaction. Participants included 1170 young adult children from first marriage and postdivorce families in four different states. Using structural equation modeling, the results revealed that parents’ symbolic aggression, demand/withdraw patterns, and negative disclosures were positively associated with young adult children's feelings of being caught. Such feelings, in turn, were inversely associated with children's reports of family satisfaction and mental health. Although young adult children from divorced families witnessed, on average, more marital aggression, negative disclosures, and demand/withdraw patterns than those from nondivorced families, the associations in the model were relatively comparable across both family types. Further, tests of mediation revealed that feeling caught served primarily as a partial mediator for family satisfaction and as a full mediator for mental health, though such feelings suppressed the positive effect of parental disclosures on family satisfaction for children in nondivorced families. Finally, children's closeness with both parents moderated the associations in the model.  相似文献   

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