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1.
A Cross-Cultural Analysis of Organizational Dissent and Workplace Freedom in Five European Economies
Individuals in five European countries—Finland, France, Germany, Spain, and the United Kingdom (n = 1184)—completed a survey exploring the relationship between organizational dissent and workplace freedom of speech. Results revealed workplace freedom of speech is positively correlated with dissent among the entire sample in France and in Germany. Results in Spain were nonsignificant. In the United Kingdom, there was a negative relationship between workplace freedom of speech and dissent. There was a negative relationship between workplace freedom of speech and articulated dissent and a positive relationship with latent dissent in Finland. Moreover, MANCOVA testing showed nationality to have a significant effect on organizational dissent and workplace freedom of speech. Germans scored the highest on dissent and workplace freedom with Spain scoring the lowest. 相似文献
2.
Motivating factors: perceptions of justice and their relationship with managerial and organizational trust 总被引：1，自引：0，他引：1
Research on trust in organizations shows that it facilitates relationships, cooperation between individuals and organizations, organizational commitment, and employees’ motivation to innovate. Organizational justice, which refers to perceptions of the fairness of workplace outcomes or processes, is often considered an antecedent to managerial and organizational trust. The current research sought to determine whether different types of justice relate to managerial and organizational trust in unique ways. Participants from numerous organizations representing two geographic regions were surveyed regarding their last performance appraisal. Results indicate that procedural justice was the strongest predictor of both organizational and managerial trust, distributive justice only predicted managerial trust, and interactional justice did not predict either type of trust. 相似文献
3.
Jeffrey W. Kassing 《Communication Research Reports》2013,30(4):387-396
The purpose of this study was to examine how subordinates' perceptions of workplace freedom of speech related to their levels of organizational identification and their strategies for expressing dissent. Full‐time working adults from various organizations in the Southwest completed self‐report survey instruments. Results indicated that organizational identification as well as the expression of articulated dissent and latent dissent varied as a function of workplace freedom of speech. 相似文献
4.
This study replicated a previous research project addressing connections between family-of-origin communication and organizational dissent expression. We predicted that family communication patterns (FCPs), specifically conversation and conformity orientations, would predict upward, lateral, and displaced dissent. As in the original study, significant findings emerged for upward dissent and conformity orientation. This replication study indicated family type as an inconsistent predictor of expressed dissent. Contrary to the original study, we found no evidence to support a connection between pluralistic family types and upward dissent. Finally, as an extension of the original study we analyzed effects of FCPs on displaced dissent, finding an inverse association with conversation orientation. Implications for future research are discussed. 相似文献
5.
Jennifer A. H. Becker - Jennifer A. H. Becker is an Assistant Professor in the 《Journal of Applied Communication Research》2007,35(3):246-267
This study investigated the relationship between Machiavellianism, a predisposition toward manipulative behavior, and organizational citizenship behavior (OCB), defined by being helpful, cooperative, and conscientious. Given past findings that Machiavellians seek opportunities for impression management to obtain personal benefit, we hypothesized that the negative association between Machiavellianism and organizational citizenship behaviors toward the organization (OCBO) is stronger than the negative association between Machiavellianism and organizational citizenship behaviors toward individuals or groups (OCBI). Additionally, we hypothesized that Machiavellianism is associated with the OCB motive of impression management, but negatively associated with the OCB motives of organizational concern and prosocial values. Participants were 606 working adults (as well as their supervisors and co-workers) from various organizations in the U.S. South and West. Results generally confirmed the predicted relationships, which were consistent across supervisor and co-worker perceptions as well. Theoretical and practical implications of the findings are discussed. 相似文献
6.
The purpose of this study was to assess the relationship between temporal and structural components of organizational life (i.e., job tenure, employment history, and organizational history) and employee dissent. This was accomplished by comparing respondents’ reports about their tendencies to use varying strategies for dissent to their reports about present job tenure, number of full‐time employers, total years work experience, and organizational status. Structural equation models were used to examine the association between temporal measures (job tenure, number of full‐time employers, total years work experience), structural measures (organizational status) and dissent constructs. Findings indicated that articulated dissent use was associated with management status, whereas latent dissent use was associated with nonmanagement status, increases in present job tenure and decreases in number of full‐time employers and total years work experience. 相似文献
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8.
Mistakes are common in business and can lead to negative repercussions for organizations. However, through the use of explanations, firms can diminish the negative consequences of their errors. The current study used a field stimulation to examine organizational explanations (excuses, justifications, and excuses) and their components (believable, appropriate, considerate, and responsible) to determine which factors make a difference in consumer satisfaction following organizational failures. Results, interpreted through the lens of expectancy violations theory, suggest that various components of explanations and the form of explanations used in remedial responses influence people's perceptions of organizations and organizational responses following complaints about failures. 相似文献
9.
Organizational Surveys: A System for Employee Voice 总被引：1，自引：0，他引：1
Vickie Cox Edmondson 《Journal of Applied Communication Research》2013,41(4):307-310
Although surveys are often used to assess and track employee attitudes and opinions over time and are used quite frequently by applied communication researchers, the use of surveys as a channel to voice employee attitudes and opinions has not been fully explored in the employee voice or basic organizational communication literature. With the increased call for accountability, effective applied communication researchers can play an important role in ensuring that organizations engage in the survey process in a manner that is “safe” for employees, and ethical and practical for the organization. Because the question of how to accomplish this task is complex and cannot be fully addressed within the constraints of a commentary, I offer three general principles to guide future researchers in helping overcome organizational communication problems:
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Build trust in the organizational survey process, the researcher(s), and the organization.
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Eliminate the adversarial relationship that often exists between management and employees who speak up.
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Provide evidence that the organization does more than purport to value the things that it says it values.
10.
《Communication monographs》2012,79(3):354-378
This study investigated the influence of context in the production of messages by stakeholders about organizational change. We analyzed messages produced in response to hypothetical organizational change scenarios. The message production task was implemented within a 2×2 experimental design (N = 1,205) fielded at three different organizations. We included multiple replications for each manipulation, and multilevel structural equation modeling allowed for analysis across scenario replications. Results indicated that perceptions of change and context do influence message design mediated by intensity of beliefs about a change. The study extends message design logics theory and contributes to a conceptualization of stakeholder interaction during organizational change as a problem of communication design. 相似文献
11.
《Communication monographs》2012,79(4):501-525
ABSTRACTChange is a constant feature of organizing and one that requires resilience, or the ability to effectively face challenges. Although research demonstrates important findings about resilience during chaotic change like crises, less is known about resilience in mundane situations like planned change. This study explores team-driven planned organizational change, offering insights about how team members metaphorically frame change, analyzing how their framing fluctuates over time relative to perceptions of team success. Our three theoretical contributions extend theory about metaphors and organizational change, showing how negative framings of change are endemic to teams, regardless of perceived success; generate knowledge about resilience in organizing by showing how metaphors both build and undermine resilience; and extend applied theory about stakeholder participation in bureaucratic organizations. 相似文献
12.
Cheng Zeng Stephen M. Croucher Stephanie Kelly Hui Chen 《Communication Research Reports》2018,35(1):58-67
This study explores organizational assimilation in Chinese organizations. To reflect the Chinese context more accurately, the present study compared employees working in three different kinds of organizations: state-owned enterprises (SOEs), private-owned enterprises (POEs), and foreign-invested enterprises (FIEs). Data collected from 220 full-time employees were analyzed using multiple regression analysis. Regression analyses demonstrated that employees’ level of organizational assimilation was significantly influenced by organizational type: Employees in SOEs reported the highest level and employees in FIEs reported the lowest level of organizational assimilation. 相似文献
13.
《Journal of Business & Finance Librarianship》2013,18(3-4):181-186
Abstract This chapter covers high-quality Web sites in the areas of human resource development and organizational behavior, including professional organizations and associations. 相似文献
14.
Jeffrey W. Kassing 《Communication Research Reports》2013,30(1):58-69
The purpose of this study was to examine how subordinates’ perceptions of superior‐subordinate relationship quality (LMX) related to their strategies for expressing dissent. Employees from various organizations completed self‐report survey instruments. Results indicated that subordinates who perceived having high‐quality relationships with their supervisors reported using significantly more articulated dissent than subordinates who perceived having low‐quality relationships with their supervisors. Conversely, subordinates who perceived having low‐quality relationships with their supervisors reported using significantly more latent dissent than subordinates who perceived having high‐quality relationships with their supervisors. 相似文献
15.
The purpose of this study was to examine how employees’ strategies for expressing dissent relate to work locus of control expectancies. Employees (N = 280) completed measures of organizational dissent and work specific locus of control. Results indicated that employees reporting an internal control orientation used significantly more articulated dissent than either moderate or external control oriented employees. Additionally, findings indicated that external oriented employees used significantly more latent dissent than employees reporting either moderate or external control orientations did. 相似文献
16.
《Journal Of Access Services》2013,10(1-2):85-120
ABSTRACT Many librarians are called upon to supervise employees and manage conflict situations, yet most lack meaningful training in and knowledge of conflict management techniques. This article discusses the causes of organizational conflict, conflict dynamics, conflict management theories, and conflict management styles. The article is followed by an annotated bibliography of important literature in the field. 相似文献
17.
The purpose of this study was to explore types of message content received by peers of cancer survivors (N = 126) during cancer disclosure in the workplace. Coworkers reported cancer disclosure interactions with female (65.5%) and male (34.5%) cancer patients. Based on organizational peer types reported in the literature, coworkers reported differences in specific message content received by informational (36.5%), collegial (52.3%), and special peers (11.1%). Coworker relationships were also examined for perceived interpersonal solidarity based on peer type. Results reveal that messages with a treatment focus were most common with all peer types, followed by nondisclosure. Nondisclosure of a cancer diagnosis between coworkers reinforces cancer patients' needs for privacy boundaries, even within close workplace relationships. Of the three peer types, special peers had the most perceived interpersonal solidarity after a cancer disclosure. 相似文献
18.
《Communication monographs》2012,79(2):161-183
Studies of organizational members' assimilation information seeking have focused on traditional channels for uncertainty reduction (e.g., face‐to‐face communication and traditional technologies like employee handbooks) and on the experiences of newcomers. This investigation extends organizational assimilation research by examining a variety of socialization experiences (not just those of newcomers) and by considering Advanced Communication and Information Technologies (ACITs) as an additional channel for obtaining assimilation‐related information. Data from 405 employees of four organizations were utilized to explore the relationship between three channels for information seeking (face‐to‐face communication, traditional media, and ACIT) and perceived socialization effectiveness. Predictors of employee selection and use of ACITs also were examined, including perceptions of media richness and social presence, and user responses to their experiences using ACITs for assimilation. Results indicate that face‐to‐face communication is the most important predictor of assimilation effectiveness, followed by ACIT use. Least important are traditional technologies. Media characteristics, as elucidated in two prominent theories of organizational communication technology use, predicted individuals' selection and use of ACITs. Finally, a typology of members' behavioral responses to feedback regarding their ACIT use was derived, which revealed that users respond by continuing current practices, supplementing the channel, discontinuing use, expanding use, learning new uses, or by implementing a variety of these strategies. 相似文献
19.
This study investigated the relationship between Machiavellianism, a predisposition toward manipulative behavior, and organizational citizenship behavior (OCB), defined by being helpful, cooperative, and conscientious. Given past findings that Machiavellians seek opportunities for impression management to obtain personal benefit, we hypothesized that the negative association between Machiavellianism and organizational citizenship behaviors toward the organization (OCBO) is stronger than the negative association between Machiavellianism and organizational citizenship behaviors toward individuals or groups (OCBI). Additionally, we hypothesized that Machiavellianism is associated with the OCB motive of impression management, but negatively associated with the OCB motives of organizational concern and prosocial values. Participants were 606 working adults (as well as their supervisors and co-workers) from various organizations in the U.S. South and West. Results generally confirmed the predicted relationships, which were consistent across supervisor and co-worker perceptions as well. Theoretical and practical implications of the findings are discussed. 相似文献
20.
Claudia L. Hale 《亚洲交流杂志》2013,23(2):188-214
Organizational communication scholars have paid scant attention to the motivations of people who choose careers in social service organizations. This study examined organizational identification in the context of two Thai social service organizations: government-run Community Development Department (CDD) and non-governmental Population and Community Development Association (PDA). The degree to which CDD members identified with CDD and PDA members identified with PDA was assessed by using the Organizational Identification Questionnaire constructed by George Cheney (1982). Comparison of CDD and PDA scores on Cheney's OIQ provided findings that mirror those of previous studies of organizational identification. Specifically, the level of organizational identification among employees who work for the non-governmental privately-run social-cause organization (PDA) was significantly higher than for employees who work for the government organization (CDD). Thus, the non-governmental organization appears to be more effective than the government organization in fostering employee identification. Interestingly, a factor analysis of Thai responses to the Cheney instrument revealed three dimensions that were different from the three dimensions theorized by Cheney (1982). While Cheney's conceptualization of identification included employees sense of membership, similarity, and loyalty to their organization, the Thai dimensions reflected life values (‘pride in membership’), social values (‘fit with organization’), and personal values (‘comfort zone’). These findings hold important implications for communication scholars who study employee motivation in non-Western organizational contexts. 相似文献