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1.
Joe Ayres Noelle Colby‐Rotell Paul Mark Wadleigh Tim Hopf 《Communication Research Reports》2013,30(1):86-93
The purpose of these studies was to develop an instrument to measure patients' perceived communication apprehension in patient/physician interactions. In the first stydy, a five item Patients' Report of Communication Apprehension with Physicians (PRCAP) was developed. The scale appears to be a reliable, unidimensional scale which shows a moderate positive correlation with the Personal Report of Communication Apprehension (PRCA), a moderate negative correlation with willingness to communicate (WTC), and a moderate negative correlation with self‐perceived communication competence (SPCC). In the second study, designed to assess the predictive validity of the PRCAP, those who scored one standard deviation above the mean on the PRCAP reported being less satisfied with their interactions with physicians than those who scored one standard deviation below the mean on the PRCAP. It appears the PRCAP is a reliable and valid instrument that can be employed to pursue issues involving the role of CA in patient/physician interactions. 相似文献
2.
The purpose of this study was to develop an instrument designed to measure communication apprehension in employment interviews. The Personal Report of Communication Apprehension in Employment Interviews (PRCAEI) consists of 5 items. Factor analysis revealed that all 5 items loaded on a single factor with a reliability of 89. The instrument showed reasonable overlap and divergence from the Personal Report of Communication Apprehension. As expected, the PRCAEI was inversely correlated with willingness to communicate and self‐perceived communication competence; Those with relatively high PRCAEI scores also reported entertaining more negative thoughts in imagined interviews than those with relatively low PRCAEI scores. Implications of these findings are discussed at the conclusion of this report. 相似文献
3.
The purpose of this investigation was twofold: (a) from a dialogic pedagogy perspective, to determine the possible negative association between instructors’ compulsive communication and student communication satisfaction; and (b) using Expectancy Violations Theory as a framework, to test the extent to which instructor credibility mediated the negative association between compulsive communication and student communication satisfaction. We found that students’ perceptions of instructors’ compulsive communication is linked to lower levels of student communication satisfaction. Importantly, results also showed that instructor credibility tempers the negative association between instructors’ compulsive communication and student communication satisfaction. 相似文献
4.
《Communication monographs》2012,79(4):360-366
Over the past decade, communication scholars have increasingly considered biological contributions to the ways in which we communicate. One approach to exploring the links between biology and communication involves analysis of relationships between communication variables and variables containing strong biological underpinnings. The present study was designed to provide an examination of the relationship between Eysenck's personality dimensions and communication variables. This essay reports the results of three separate studies that encompass more than a dozen communication variables. The results seem to indicate that non-neurotic extraverts are not shy or apprehensive about touch, tend to perceive themselves as more competent, view themselves as assertive and responsive, and express greater degrees of self-acceptance. Neurotic introverts report apprehension about communication, perceive themselves as less immediate, rate themselves as having a lower affect orientation, and somewhat higher levels of verbal aggressiveness. Neurotic participants report less self-acceptance. Neurotic non-psychotics report a greater degree of affect orientation, more apprehension about communication, and lower verbal aggression. Neurotic psychotic extraverts tend to be compulsive communicators and report greater tolerance for disagreement. Psychotics are non-responsive, and tend to report higher levels of verbal aggressiveness, argumentativeness and assertiveness. Finally, psychotic non-neurotics tend to have a greater tolerance for disagreement and are less likely to identify themselves as compulsive communicators. Possible directions for future research are suggested. 相似文献
5.
Sue DeWine 《Journal of Applied Communication Research》2013,41(1-2):113-127
As organizations devote more time and financial support to the development of training programs, the field of organizational communication needs to meet the demand for applications of organizational theory to the work world. This research reports the development of an evaluation instrument designed to go beyond participants' reactions to the training program, and assess the application of a specific skill to work tasks. The degree to which the participants perceive they have mastered the skill also is assessed. Data were collected on 267 participants in various communication training programs. Strong internal reliability, validity tests and factor analysis indicate that the Communication Training Impact Questionnaire can be used to assess two of Kirkpatrick's levels of training impact. Suggestions for using the instrument are discussed and implications for the field of organizational communication are presented. 相似文献
6.
《Communication monographs》2012,79(4):292-301
The social skill deficit theory of depression states that a lack of social skill is related to the development of depression. However, the findings on this relationship are mixed, possibly due to a variety of variables surrounding the conceptualization and assessment of social skill, as well as the type of subjects used in these investigations. A meta‐analysis was conducted to determine the magnitude of the relationship between depression and social skill as measured by self‐reports, observer‐ratings, and behavioral assessments. The results showed moderate, but not unequivocal, support for the social skill deficit theory. Depression was most strongly related to social skill deficits when they were measured via self‐reports. Observer‐ratings and behavioral analyses of social skill revealed weaker and more sporadic relationships with depression. Several moderator variables as well as a tendency toward negative self‐evaluation in depression appear to influence these relationships. 相似文献
7.
Danette E. Ifert Kathleen M. Long Shirley D. Fortney 《Communication Research Reports》2013,30(4):426-435
The present study investigates variance among compulsive communicators on the traits of communication apprehension, verbal aggressiveness and argumentativeness and the relationship between these three communication traits and self‐perceived competence. Results confirmed a positive relationship between self‐perceived communication competence (SPCC) and argumentativeness and a negative relationship between SPCC and communication apprehension. The hypothesized relationship between SPCC and verbal aggressiveness was not confirmed within the sample studied. These results suggest that compulsive communicators are not a monolithic group but possess a range of competence. 相似文献
8.
《Communication monographs》2012,79(4):463-486
This paper reports a series of studies that develop an empirically-derived instrument for assessing online communication attitude, a multidimensional set of individual cognitive-affective constructs that influence media choice. The first study inductively develops an initial item pool and tests dimensional structure via exploratory factor analysis. The second study further refines this structure and also tests the association between online communication attitude and media use in same-sex friendships. Finally, the third study deductively tests global model fit via confirmatory factor analysis, and establishes concurrent validity with theoretically related communication constructs. Beyond identifying motives underlying media choice, the instrument developed here possesses heuristic potential for clarifying media choice theory and elaborating the association between communication competence and media choice. 相似文献
9.
3G通讯技术之专利计量分析 总被引：1，自引：0，他引：1
以DII作为数据源,运用SPSS统计软件,对3G通讯技术进行了专利计量分析,结果表明技术强度TS和专利权人h指数是有效的专利质量评价指标并具有显著相关性,3G通讯技术专利在2004-2008五年间增长864.7%的同时,其重点技术领域包括选择两站之间连接的方法与设备、信息信号的传输、信号传输设备与方法、电话通信系统以及电数字数据处理,而传统电子通信强国在3G通讯技术领域仍处于领先地位. 相似文献
10.
Daniel H. Mansson 《Communication Research Reports》2013,30(3):201-210
The purpose of this study was to further validate the newly developed Grandchildren's Received Affection Scale (GRAS). To that end, young adult grandchildren (N = 317) completed the GRAS, along with two previously established measures of affectionate communication and a social desirability scale. The results of a series of Pearson correlational analyses and an exploratory factor analysis provide support for the concurrent, construct, and divergent validity of the GRAS. Thus, the GRAS is an appropriate instrument to assess grandchildren's received affectionate communication from their grandparents. 相似文献
11.
《Library & information science research》2005,27(3):377-404
Although the digital environment has played an important role in the transformation of more library services into e-services, no published survey instrument focuses exclusively on examining library e-service quality. This article presents such an instrument and reports on a pilot study that applied it to university students. The primary objective is the development of an instrument that will enable libraries to investigate e-service quality locally. Active listening to customers, as this study emphasizes, provides two-way communication between the library and its users. Further research needs to explore the features and dimensions identified in e-SERVQUAL for libraries. 相似文献
12.
The purpose of this investigation was to examine whether an individual's general use of nonverbal immediacy behaviors, as well as the use of specific nonverbal immediacy behaviors, would be correlated with interpersonal communication motives. Participants (N = 211) completed the Interpersonal Communication Motives scale (Rubin, Perse, & Barbato, 1988) and the Modified Nonverbal Immediacy Behaviors instrument (Myers & Avtgis, 1997). Results indicated that an individual's general use of nonverbal immediacy behaviors was positively correlated with the pleasure and affection motives and negatively correlated with the escape and control motives, but was not significantly correlated with either the inclusion or relaxation motives. Moreover, a series of significant correlations emerged between each of the 10 specific nonverbal immediacy behaviors and the six interpersonal communication motives. 相似文献
13.
Recently, communication scholars have become interested in relationships between communication apprehension and the underlying biological predispositions for behavior called temperament. The resulting communibiological paradigm is said to account for individual differences in communicative behavior and adaptation to speaking situations. Because temperament is conceived as a multidimensional construct, the precise biologically determined predispositions influencing temperamental expression are yet to be discovered. In this research, Strelau's Pavlovian temperament theory is applied to this problem. Facets of the Pavlovian Temperament Survey were related to McCroskey's (1978) Personal Report of Communication Apprehension. Results suggest a moderate level of interdependence between communication apprehension and several facets of Pavlovian temperament. 相似文献
14.
Virginia G. Waln 《Communication Studies》2013,64(4):557-566
The purpose of this investigation was to examine defensive verbal communication behaviors that occur at observer perceived levels of interpersonal conflict intensity. Conflict was defined as an interaction that occurs when salient values are challenged. Communication behavior in conflict was conceptualized as behavior to defend self. Videotapes of 37 dyadic conflict interactions were collected and coded. Three levels of conflict interaction intensity were examined. Two major categories of verbal defensive behaviors were observed: (1) agreement‐disagreement; and (2) measures of verbal intensity. In general, a positive relationship was found between observer perceived level of conflict intensity and amount of defensive behavior. 相似文献
15.
《Communication monographs》2012,79(4):492-516
Studies of online environments estimate that the majority of members in online forums do not contribute to ongoing discussions and only observe or “lurk” (e.g., Nonnecke & Preece, 2000). Despite the prevalence of this form of information acquisition, direct comparisons between the experiences of these “observers” (or “lurkers”) and active participants are lacking. The present research draws on previous research examining perceptual differences between participants and observers as well as social information processing theory (Walther, 1992) and reports on three studies examining such differences in computer-mediated communication (CMC). Study 1 examined the effects in the context of interpersonal interaction in synchronous CMC. Study 2 examined the effects in the context of group interaction in both synchronous and asynchronous CMC. Study 3 replicated and extended the results of the previous studies across two time periods. The overall results (a) support the presence of participant–observer differences in CMC, (b) show that the presence of anticipated future interaction moderates said differences, and (c) provide mixed evidence that participant and observer interpretations of relational messages converge over time. 相似文献
16.
《美国新闻与世界报道》是美国三大新闻周刊之一 ,在美国社会有着较大的影响。本文分析了该周刊 2 0 0 0年的 3 5篇涉华报道 ,并与以往的涉华报道和该杂志对其他国家如日本和俄罗斯的报道进行比较 ,试图找到该杂志以及美国主流媒体在涉华报道上的议题设置、报道用词与技巧 ,及其最近的一些新变化。这些变化有助于我们正确认识美国媒体及其涉华报道的态度和方法。 相似文献
17.
Although scholars recognize the importance of the communication of affect to the study of communication, no valid operationalization of the motivation and / or ability to communicate affect exists. This study describes alexithymia—an individual variable reflecting the reticence to communicate affect—and reports the reliability and validity of an instrument to measure alexithymia. 相似文献
18.
《Communication Teacher》2013,27(4):315-328
ABSTRACTThis longitudinal pilot study developed and tested an instrument to assess students’ perceptions of the extent to which they accomplished the learning objectives that were listed in a number of communication course syllabi. In addition to students’ perceptions that they had improved from the start to the end of the semester in achieving course objectives, the findings revealed that students’ assessment was related positively to their ratings of professors’ teaching effectiveness. The instrument provides valuable information about students’ accomplishment of teachers’ course learning objectives. 相似文献
19.
Michael S. Waltman 《Journal of Applied Communication Research》2013,41(4):295-308
An important area of applied communication research is teachers’ use of classroom discipline and management strategies which have become known as Behavior Alteration Techniques (BATs). The instrument commonly used to measure teachers’ use of BATs is the checklist of Behavior Alteration Techniques. The purpose of the present research was to assess the convergent validity of the checklist of Behavior Alteration Techniques. Thus, this research attempted to assess the extent to which teachers’ likelihood‐of‐use ratings converge with other measures of teacher BAT use. It was hypothesized that the correlation between students’ and student teachers’ ratings of the frequency of teacher BAT use would be significantly higher than the correlation of either index with teachers’ likelihood‐of‐use ratings. This hypothesis was not supported: The BATs checklist did not fail this test of convergent validity. However, the results do not support the claim that the BATs checklist passed this test of convergent validity. Explanations for these results are offered and their implications are discussed. In brief, the present results suggest important considerations in the study of this important area of applied communication. 相似文献
20.
Godwin KaisaraAuthor Vitae 《Government Information Quarterly》2011,28(2):211-221
Over the past decade, governments have embarked on major Information and Communication Technology (ICT) investments in an attempt to take advantage of the benefits of the internet in extending the channels by which services are provided to their respective citizenries. With the increasing reliance on ICTs, one of the challenges facing public sector managers is how to evaluate the success or effectiveness of their ICT investments. Given the citizen-focused objectives of governments, service quality approaches offer a suitable frame for evaluating ICT effectiveness. This paper therefore extends current e-Service quality research into the e-Government domain. The paper reports on the development of a multi-item instrument for evaluating the e-Service quality constructs of an e-Government website in South Africa. The development of this instrument also takes into account the service delivery principles which have been adopted by the South African government viz. the Batho Pele program. The study shows that there are six service quality dimensions applicable in e-Government evaluation, viz. website design, navigation, communication, site aesthetics, information quality, and security. The generic instrument allows practitioners to modify and utilise it according to their needs. 相似文献