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Scott Sikes 《Public Library Quarterly》2020,39(4):363-388
ABSTRACT Outreach services provided by rural public libraries are crucial to fulfilling their mission to provide information access to the widest array of user groups. Particular socioeconomic and geographic factors in rural areas present challenges of access to information resources, yet there exists only a limited amount of published scholarly work examining outreach services provided specifically by rural public libraries. This case study of outreach services to elder users offers contextual evidence for the centrality of social equity and access to the larger work of rural public libraries. Primary data were collected through four semi-structured focus group meetings conducted with elder users of the agency’s outreach services as well as through narrative interviews with six agency staff members. Principal findings showed that elder users had particular information needs related to entertainment and intellectual stimulation, challenges of transportation, and a limited access to technology and internet service. WCPL outreach services were found to positively impact the lives and general well-being of elder users by providing vital social and community connections and serving as a key link for elder users to an institution understood to be central to the life of the community in general. 相似文献
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Abstract This paper focuses on the outreach to over 3,000 students taking classes at over 80 locations within the State of Maine, as well as students taking classes nationally via the Web through the University of Maine System Network (UNE1). The discussion will briefly note the wide range of collections and services available through the University of Maine System's digital library and the Off-Campus Library Services Office. In particular, the discussion will center on reserve services for students at remote locations, using traditional paper copies and particularly electronic reserves, and the copyright issues that surround the e-reserve service. 相似文献
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AbstractAs an alternative to large-scale outreach events, three public services librarians created a series of small-scale outreach events aimed at educating graduate students about library services and increasing positive perceptions of the library. The librarians ran five events with a 2:1 student-to-librarian ratio, and one event with a 13:1 student-to-librarian ratio. Using pre- and post-event surveys, the librarians evaluated student knowledge and perceptions of library services. Events of both sizes indicated that graduate students valued the outreach events and perceived increased comfort with the library following the events. However, the events with 2:1 ratios resulted in higher perceived comfort levels and more interest in scheduling follow-up appointments with librarians than the 13:1 ratio event. The researchers of this case study conclude that small-scale events have positive benefits for graduate students and that outreach assessment can be used to justify the increased time and cost commitments that are necessary for small-scale outreach events. 相似文献
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《The Reference Librarian》2013,54(67-68):273-287
Summary The Colorado State University Libraries' instructional outreach services have undergone significant changes since the reorganization of Reference Services in January of 1998. The new organizational structure created a separate group for instruction, outreach and staff training, which includes the extended university programs position (distance learning), and a new position, the undergraduate instruction librarian. This new group gives the Libraries an avenue in which to provide focused instruction to the Colorado State University community and limited outreach to campus affiliates and the Fort Collins community. This article discusses outreach activities before and after the reorganization including services to specific populations such as African Americans, Hispanics, distance learning populations and extension services, undergraduates, and disabled students. 相似文献
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《Journal of Web Librarianship》2013,7(4):81-90
ABSTRACT Libraries are quite practiced at outreach activities in the physical world, but now, just as our services and resources have moved online, so must our outreach efforts. This article provides a list of twenty practical things libraries can do to begin to delve into the world of online outreach. Topics covered include listing your library in Wikipedia, listing library events in local community calendars, listing librarians in expert-finding directories, pushing newsletters out via RSS, being present in online game and other environments, and much more. The requirements for online outreach at libraries will always be evolving, but this starter list will provide a place for all libraries to begin their foray into online outreach and marketing. 相似文献
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《The Reference Librarian》2013,54(56):185-202
Abstract The archival profession is dynamic, adaptive, and undergoing continual change. This is particularly true in the areas of reference (or researcher) services and outreach. This article advocates reexamination of these functions, relating them more closely to each other. It maintains that archival records are underutilized and that archivists should address this issue by proactively reaching out to researchers and encouraging research use. Special skills are required to assist researchers to ensure that their use of archival records meets their information needs. The increasing creation and use of electronic records occasions even more attention to archivists' relations with researchers. Finally, there are several areas where archivists and researchers can and should work together to address common needs. 相似文献
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《Journal Of Archival Organization》2013,11(2):5-40
Abstract Many archivists believe that outreach is an important part of their job. However, how do archivists define the term outreach? How does outreach compare to basic services? What types of outreach programs are being done? This article reports the results of a survey that asked college and university archivists to answer these and similar questions. The author describes the respondents' answers, compares their opinions about outreach and basic services, and reports the types of outreach programs that are done. The article concludes with a new and more inclusive definition of outreach that is based on the respondents' answers. 相似文献
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AbstractIn recent years, library outreach has become an increasingly important aspect of public services work. In order to expand capacity and engage patrons, libraries should consider expanding their library outreach programs to include the efforts and expertise of technical services personnel. In this article, librarians from Texas A&M University will share how public services librarians, cataloging experts, and preservation librarians collaborated to provide support for a student-led textbook lending library for student veterans. Through this collaboration, the library was able to develop new outreach opportunities that highlighted technical services expertise as well as lend support to an important campus effort to improve the affordability of college textbooks for veterans. 相似文献
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Evaluation of outreach services for primary care and mental health; assessing the impact 总被引：1，自引：1，他引：0
Objectives: This paper reports an evaluation, carried out for London Health Libraries, of the impact of outreach services to primary care and mental health workers in 13 different settings. The main aims of the project were to identify the impact being made by the service, and to produce best‐practice guidelines for outreach services in this kind of community setting. Methods: Analysis of documents, analysis of any evaluation already carried out, interviews with outreach librarians, survey of a representative sample of users (eight services). The services evaluated were very diverse in terms of setting, structure, functions and activities. The evaluation was therefore largely qualitative. Emphasis was placed on trying to identify critical incidents, where it could be shown unambiguously that the outreach services made a difference to practice. Findings: Service recipients felt better informed, more up to date, more aware of resources, more confident and supported in their work, and saved time. Direct impacts, such as improved patient care, cost savings, etc., were more difficult to establish. Conclusions: The study identified the main areas of impact, and the main factors which affected this. Recommendations for good practice in such outreach services are made. Lessons of this evaluation for impact studies in general are presented, in particular the difficulty of assessing ‘direct’ impacts. 相似文献
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Carli Spina 《Public Services Quarterly》2020,16(3):194-199
AbstractGraphic design is an important part of library marketing efforts that impact a wide range of projects, from the creation of outreach materials to the design of signage. Because it reaches so many areas of the library, it is important that graphic design work be done in a way to maximize accessibility and inclusion. By integrating accessibility considerations and best practices into design workflows, it is possible to create designs that are simultaneously accessible, inclusive, and visually engaging. 相似文献
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Martin Zimerman 《The Reference Librarian》2013,54(1):79-87
ABSTRACT A practicable approach to meta-assessment is reported involving the use of online research guides as an outreach tool at Western Kentucky University. A series of such guides has been produced that cover each department on campus; this approach lends its way to assessment efforts by identifying discrete and quantifiable target populations across campus. A multiple-regression model is used to predict usage rates on the basis of surrogates for size of potential usership, and variations in quality and size of the guides themselves. The “badness of fit” of the regression model can be used to suggest ways of improving the outreach effort, as the residuals left from the analysis arguably identify related lapses in coverage or promotion. If carried out on an annual basis, the approach provides an almost ideal services assessment tool, since various measures can be taken to improve those guides that during each period are identified as “underachievers.” 相似文献