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1.
Section 508 of the Rehabilitation Act requires federal e-government Web sites to be accessible to persons with disabilities. While some studies have assessed the accessibility of federal e-government sites, most of these studies did not sufficiently examine the breadth and depth of issues related to Web site accessibility. This article details a multi-method, user-centered study of the accessibility of federal e-government sites that addresses the complexities of accessibility and the reasons for continued inaccessibility on federal e-government sites. By employing policy analysis, user testing, expert testing, automated testing, and a survey of federal Web developers, this study provides a multi-dimensional, user-centered portrait of the levels of accessibility of federal e-government Web sites, reasons for the current levels of accessibility, and perceptions about accessibility. This article discusses the legal requirements of accessibility, the previous research, and the data and findings of this study, and ultimately offers recommendations for increasing federal e-government Web site compliance with Section 508.  相似文献   

2.
U.S. federal websites are required to be accessible for people with impairments. However, despite the existing regulations and guidelines, many federal websites continue to be inaccessible, and accessibility policy statements available on federal websites often do not provide any useful information. This paper provides three contributions to the research literature: (1) an accessibility evaluation of 100 federal home pages using both human and automated methods, (2) a content analysis of existing website accessibility policy statements, and (3) a discussion of the relationship between actual Section 508 compliance and the existing accessibility policy statements on a website. The paper concludes with recommendations for improving policy related to Section 508 compliance for websites.  相似文献   

3.
With the rapid development of Chinese e-government, Chinese citizens are encouraged to access e-government services as their convenience. However, the accessibility of Chinese e-government Web sites has been overlooked. This research study tries to provide an overview of the accessibility of Chinese local government Web sites. Three hundred twenty-four Chinese local government Web sites were examined to find out how accessible they are with reference to the Web Content Accessibility Guidelines 1.0 (WCAG) published by the World Wide Web Consortium (W3C). This research found that all the surveyed Chinese e-government Web sites failed one or more W3C's accessibility measures and thus many disabled Chinese people may have substantial problems to access them. Several valuable recommendations are made based on the research findings and the China's actual conditions.  相似文献   

4.
ABSTRACT

The Council on Public Liberal Arts Colleges (COPLAC) libraries websites were assessed for Section 508 errors using the online WebXACT tool. Only three of the twenty-one institutions (14%) had zero accessibility errors. Eighty-six percent of the COPLAC institutions had an average of 1.24 errors. Section 508 compliance is required for institutions receiving federal funding. While this study shows the need to correct the existing errors, the low error rate shows that COPLAC institutions have generally been conscious of accessibility standards and are working toward achieving fully accessible websites. Studies of the connections between average accessibility errors and the geographic locations of these institutions, the amount of federal funding received, and size were inconclusive. The main aim of the study is to demonstrate the need to check library websites using the free WebXACT tool. This tool offers suggestions for accessibility that should serve to decrease the number of pages that are inaccessible to patrons.  相似文献   

5.
On-line state legislative information should be equally accessible to all citizens. While state Web sites have been praised for aesthetic design and innovative services, access has rarely been examined despite the legal activity regarding Web site accessibility on the federal level. This study examined selected Web pages for each of the fifty states using a program that determined the number and type of barriers posed to users of assistive technology. Although some states have clearly made an effort to provide equal access to all, there were a number of examples of inaccessible Web sites. Even states that meet the minimum requirements for accessibility have not chosen to follow the full guidelines. As the amount of on-line information continues to increase, adopting accessibility guidelines will become even more crucial.  相似文献   

6.
The research seeks to provide the audience and web designers with a higher level of awareness about the level of accessibility problems within the e-government sector, specifically a sampling of 130 sites of the UK members of Parliament. The study applies the results of an online accessibility testing tool to analyze the compliance levels of both UK disability law and Web Content Accessibility Guidelines (WCAG). The research also show which guideline errors are the most prevalent among the sites and raises awareness about the issues of access in e-government. Although the UK's Disability Discrimination Act (DDA) of 1995 provides equality in access of websites to people with disabilities, the results of this study show that total openness of sites to these customers is not widespread and the vast majority of sites display similar non-compliance errors among the guidelines. For each of these issues, there are published methods that web designers can implement to improve the accessibility rankings of their sites and provide greater openness to users with disabilities.  相似文献   

7.
Potter's (2002) accessibility review of over 60 Alabama state-level websites was designed to establish a baseline for monitoring the state government's progress on online accessibility. The study found significant room for improvement. Only 20% of the reviewed sites met Section 508 requirements, and only 19% of the sites met WAI Priority 1 accessibility standards, based on a combination of automated evaluation and manual inspection of the code. In 2006, Alabama adopted ITS 1210-00S2: Universal Accessibility, which offered basic guidelines to assist developers in complying with Section 508 requirements. The current study revisits the state home pages that Potter evaluated to see how accessibility levels have changed over the years, particularly with the state's adoption of ITS-530S2. Like Potter, the current analysis is based on a combination of automated testing and a manual review of each page's HTML. The study found that compliance has not improved substantially since Potter's analysis and reinforces the idea that the presence of a standard does not correlate with compliance.  相似文献   

8.
The federal government's war on terrorism has heightened understanding and appreciation of the many facets of electronic government. Electronic government is used as a resource in the war on terrorism, helping to prevent and prepare for attacks. It might also prove useful in recovering from attacks. Unfortunately, e-government itself is a likely target for terrorists. Cyber intrusions into government Web sites and damage to, or destruction of, infrastructure, whether a computer system or an electrical grid that supplies power, could impair e-government. E-government is also attractive as a potential target for the information it provides, information that enemies of the United States could use in identifying weaknesses and planning attacks. While the Bush Administration has developed a comprehensive policy, based on a market model, for facilitating the use and effectiveness of e-government, its approach to e-government security, particularly in the area of Web content, has been ad hoc. Soon after the September 11, 2001, attacks, federal agencies began scrubbing their Web sites, an effort that has implications for the notion, and practice, of having a well-informed citizenry.  相似文献   

9.
AIMS: In January 2004, the Italian government passed new legislation designed to give people with disabilities access to online services. Starting from the new legislation requirements, the purpose of this study is to investigate whether Italian Local Health Authorities websites are accessible to users with different abilities. METHODS: One hundred and seventy websites were analysed evaluating their compliance to the World Wide Web Consortium (W3C) Priority 1 guidelines via a combination of appropriate accessibility testing methods. This review was carried out twice: the first time it took place between the end of 2003 and May-June 2004. The same survey was repeated again in December 2004, after the issuing of the draft of the Implementation Regulations for The Stanca Law in July 2004. In this second survey, all the websites analysed before were checked again to establish if some measures to make those sites accessible were taken. RESULTS: Seventy-six per cent of the analysed websites fail to satisfy the most basic W3C requirements, but Italian Local Health Authorities websites are likely to present significant improvements to access for some disabled user groups: the number of accessible websites increased consistently between the first and the second review. CONCLUSIONS: It seems that awareness of web accessibility issues is increasing among developers of health information websites because of law enforcement. Recommendations for future research and development are offered.  相似文献   

10.
《图书馆服务法》、《图书馆服务与建设法》和《图书馆服务与技术法》是三部美国联邦图书馆法,分别颁布于1956年、1964年和1996年,本质上是一部法律的演变与继承。论文阐述了美国联邦图书馆法的发展历程,分析了美国联邦图书馆法的立法目的、立法理念和立法特点,并指出从美国联邦图书馆法的演变发展可以清晰地看出信息服务的发展趋势:以人为本、图书馆角色多元化、图书馆服务系统化。  相似文献   

11.
This paper demonstrates the divergent requestor privacy policies of professional librarians and the administration of the Freedom of Information Act (FOIA), and urges the federal government to adhere to librarian ethics in order to protect FOIA requestors. Section 1 of the paper provides information about the origins and purpose of the FOIA. Section 2 offers an overview of the philosophical and historical origins of library patron privacy ethics, discussing both the ethical basis for patron privacy and actual instances where library records have been sought for government surveillance of private citizens. Section 3 describes the state library laws that protect library requestors, as well as federal laws that protect non-FOIA requestor privacy rights, including the Video Privacy Protection Act (VPPA), which protects video rental records. Section 4 of the paper warns that, in the digital era, it is more important than ever to safeguard personal information like that contained in FOIA requests to prevent the stifling of information seeking activities in the United States. By modifying laws tomeet the needs of the “information age,” the United States government can embrace and utilize the ethical standards that are at the foundation of librarianship, and protect the principle that information should be free and available to the American populace.  相似文献   

12.
文章以美国城市公共图书馆协会146家图书馆为调查对象,借助无障碍评估工具WAVE对这些馆的网站主页进行测评,逐一开展网站访查和内容分析,统计为残障用户提供服务的情况。调查发现,美国城市公共图书馆网站达到《康复法案》Section 508中规定的信息无障碍标准的比例只有15%,“缺少表单标签”“链接图像缺少替代文本”等是常见错误;55%的图书馆网站主页有残障用户服务信息。我国公共图书馆应重视信息无障碍建设,遵循信息无障碍标准,定期进行审查与维护,借助信息无障碍技术提供残障服务。  相似文献   

13.
The Americans with Disabilities Act created regulations for the accessibility of buildings and services for individuals with disabilities, but libraries still have a deficit in information highlighting disability and accessibility. Using LibGuides 2.0 software, the authors created 22 accessible guides on disabilities, disability theory, and assistive technology. The initial response from users was positive and included feedback as the guides continue to be improved and built upon. This article is a case study on the creation of the guides from a disability and accessibility standpoint.  相似文献   

14.
People with disabilities need access to emergency-related information at the same time that the general public receives that information. Many county and municipal-level governments suggest that citizens sign up on a Web page to receive emergency alert information. While the messages being sent out via e-mail or text message might be accessible, the sign-up processes are often inaccessible, preventing people with disabilities for signing up for these important information services. In this paper, all of the county-level emergency alert sign-ups in Massachusetts, New York, and Maryland, were evaluated for accessibility. A total of 156 evaluations took place (6 evaluations for each of the 26 counties evaluated). Of the 26 counties evaluated, 21 of them had accessibility violations. Legal, policy, and design-related implications are presented in the following discussion.  相似文献   

15.
16.
This article examines the present approach of providing e-government services through the Internet. Since the Internet is not accessible to most of the populations of the world, the article advocates adopting a multi-platform approach in which mobile and fixed line phones can be used to enhance the Internet in the delivery of e-government services. The article also suggests the concept of Government Call Centers to overcome the limitations posed by the digital divide. The study concludes that integration of the Internet, phones, and call centers can enable governments to deliver e-government to every citizen of a nation. Finally, the article makes specific recommendations to spread e-government services to more citizens through the approach suggested in this paper.  相似文献   

17.
Since the late 1990s, governments at all levels have launched electronic government projects aimed at providing electronic information and services to citizens and businesses. Although Web sites are becoming essential elements of modern public administration, little is known about their effectiveness. The objective of this paper is to study the quality and usage of public e-services to citizens in Europe.According to the results of this study, e-government seems to be following a more or less predictable development pattern ranging from a stage in which interaction is limited to what is shown on the screen to stages in which there is two-way communication and service and financial transactions can be completed with a satisfactory level of protection of personal privacy. At present, e-government in almost all the cities studied is merely an extension of the government, with potential benefits in speed and accessibility 24/7. Despite the limited degree of development observed, online access has advantages that are impossible to replicate offline. Even though few expect e-government to completely replace traditional methods of information, e-government is becoming a powerful tool of transformation that has become embedded in the culture and in the agenda of the public sector.  相似文献   

18.
In the last decade, two online archaeology data repositories, Digital Antiquity's The Digital Archeological Record (tDAR) and the Alexandria Archive Institute's (AAI) Open Context, have emerged in the United States as key players in the development of technology and Web platforms for preservation and public online access to archaeological research data. The need for these services has intensified since 2011, in the wake of U.S. federal open access mandates and funding agency data management plan requirements for grant applications. Through a comparison of selected features of tDAR and Open Context, this article highlights similarities and key differences in their designs, data management policies, and practices, and provides guidance to subject specialist librarians and others who advise archaeological researchers about how these differences can impact the suitability of each repository for specific data characteristics.  相似文献   

19.
It is well documented that government agencies, at all levels, continue to have problems ensuring that government web sites follow laws related to web accessibility for people with disabilities. Although there are a number of published studies on government web accessibility that are point-in-time, there are no published studies consisting of a longitudinal analysis of state-level government web site accessibility. This paper contributes to the research literature in three ways: 1) an accessibility inspection of 25 Maryland state government homepages in 2012 which involved 150 human inspections of web pages, 2) a comparison of the results from 2012 to a similar accessibility evaluation in 2009, and 3) a discussion of the role of a web page template, which was introduced in Maryland state government shortly after the 2009 evaluation. The data from this longitudinal evaluation leads to the conclusion that web page templates do tend to result in more accessible sites within state government.  相似文献   

20.
The purpose of this exploratory study is to review scholarly publications and assess egovernment research efforts as a field of study specific to the United States e-government environment. Study results reveal that researchers who focus on the U.S. e-government environment assess specific e-government topics at the federal, state, and local levels; however, there are gaps in the research efforts by topic areas and across different levels of government, which indicate opportunities for future areas of research. Results also find that a multitude of methodology approaches are used to assess e-government. Issues, however, exist that include lack of or weak presentations of methodologies in publications, few studies include multi-method evaluation approaches for data collection and analysis efforts, and few studies take a theory-based approach to understanding the U.S. e-government environment.  相似文献   

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