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1.
In this second part of a two‐part series, a panel of experts indicated that human performance technology (HPT) research is being adequately conducted but not properly used in practice. They stressed a need for more applied research and more extensive use of case studies. They also provided their perspectives about the influences of other fields on HPT, suggesting the need for HPT to align more closely with other disciplines that address issues of human and organizational performance. 相似文献
2.
This study examines major theory developments in human resource (HR) fields and discusses implications for human performance technology (HPT). Differentiated HR fields are converging to improve organizational performance through knowledge‐based innovations. Ruona and Gibson (2004) made a similar observation and analyzed the historical evolution and convergence of three HR‐related fields: human resource management (HRM), human resource development (HRD), and organization development (OD). A field left out in their analysis is HPT. Many learning professionals recognize HPT as a more comprehensive approach to improving organizational performance issues (Molenda & Pershing, 2008; Pershing, 2006). However, little research has been done to advance the theory development of HPT and discuss its relationships within HR fields. This study adds a new perspective to that of Ruona and Gibson's historical analysis of HR fields by examining convergence issues from a theory development perspective. 相似文献
3.
Human Performance Technology (HPT) is the applied study and practice of improving organizational performance through training and non-training interventions. For practitioners working in this area that identify themselves as an HPT practitioner, organizational training and performance (OTP) specialist, or instructional designer—offering the right intervention set requires understanding of how humans work and function internally and within organizations that are bounded by environmental, societal, and economic realities. The HPT field is rooted in a multi-disciplinary knowledge base and has its own models and theories, which are generally developed by practitioners to guide their practice. Because HPT follows a systematic, data-driven process akin to action research, HPT practitioners are applied researchers even if they do not see themselves as such. What we need is more collaboration between scholars, practitioners, professional associations, and businesses to create a culture of engagement and involve everybody in the validation of applied research and theory development. 相似文献
4.
The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of their potential to improve performance, we must develop the possible synergies that exist among them. In this paper, we aim to develop a theoretical argument for integrating electronic performance support systems (EPSS), knowledge management systems (KMS), and learning technologies as well as to create a conceptual model for the integration. This understanding will guide training and development professionals in developing more systemic performance improvement interventions. We start with an overview of KMS, EPSS, and learning technologies. We then examine the intersection of these areas and present a rationale for integrating the three technologies under the framework of Human Performance Technology (HPT). Finally, we propose a conceptual model for the integration and discuss its technical and organizational implications. 相似文献
5.
John R. Turner 《Performance Improvement》2011,50(7):25-32
Addressing metacognitive functions has been shown to improve performance at the individual, team, group, and organizational levels. Metacognition is beginning to surface as an added cognate discipline for the field of human performance technology (HPT). Advances from research in the fields of cognition and metacognition offer a place for HPT to expand its theoretical base. This article summarizes current theories of metacognition and presents a new metacognitive model for HPT. 相似文献
6.
系统观是绩效技术整个知识体系的指导原则,系统观也是绩效改进方案在组织中成功实施的关键。绩效技术专家朗姆勒博士正是这样一位秉持系统观,对组织的系统进行层层透视的杰出贡献者。文章在分析了系统观对于绩效技术领域的意义的基础上,分别从朗姆勒的理论和实践两方面介绍他对于绩效技术领域的突出贡献,以期能给与在绩效技术之路上探索的教育技术界同仁些许启发。 相似文献
7.
Darlene M. Van Tiem 《Performance Improvement Quarterly》2004,17(3):23-44
Performance technology (PT) is complex, drawing theory from instructional design, organizational development, communications, industrial psychology, and industrial engineering to name a few. The Standards of Performance Technology developed for the certified performance technology designation codified the processes used in the practice of performance improvement. The Human Performance Technology (HPT) Model of the International Society for Performance Improvement illustrates the Standards for the Performance Technology process, including the selection, design, and implementation of appropriate performance interventions. Research exists on specific PT interventions, such as problem solving, feedback, or job analysis. This foundational study considers intervention usage within organizations and the expertise of performance technologists. Findings indicate that years of experience in the field or related field is positively correlated to expertise. Some alignment was found between higher ranked PT expertise and higher ranked intervention usage within those organizations. 相似文献
8.
Jesse Sostrin 《Performance Improvement》2011,50(8):17-23
This article presents a systemic, research‐based cause analysis model for use in the field of human performance technology (HPT(. The model organizes the most prominent barriers to workplace learning and performance into a conceptual framework that explains and illuminates the architecture of these barriers that exist within the fabric of everyday organizational life. The model has broad implications for HPT scholars and practitioners. 相似文献
9.
Despite the availability of the human performance technology (HPT) competency standards, the degree to which practitioners within HPT practice the standards has not been the subject of significant empirical research. The present study examines whether the International Society for Performance Improvement HPT standards accurately describe the threshold of competency within HPT and the degree to which practitioners apply and utilize the competency standards. 相似文献
10.
11.
Feng‐Kwei Wang 《Performance Improvement Quarterly》2006,19(2):173-188
Research and practice in human performance technology (HPT) has recently accelerated the search for innovative approaches to supplement or replace traditional training interventions for improving organizational performance. This article examines a knowledge management framework built upon the theories and techniques of case‐based reasoning (CBR) and Nonaka's (1991, 1994) knowledge conversion model to shed light on how organizational performance can be enhanced by leveraging organizational knowledge represented as cases to support learning, working, and innovation of knowledge workers. This framework offers HPT practitioners new ways of thinking and methods for the design of performance support interventions by which organizational knowledge is stored, codified, delivered, and acted upon in context, on demand, and at the point of need. This paper describes a project, Knowledge Innovation for Technology in Education (KITE), which was designed to support professional development of teachers using CBR and knowledge conversion theories. 相似文献
12.
Yonjoo Cho 《TechTrends》2017,61(1):46-52
Interdisciplinarity is defined as communication and collaboration across academic disciplines. The instructional technology (IT) field has claimed to have an interdisciplinary nature influenced by neighboring fields such as psychology, communication, and management. However, it has been difficult to find outstanding evidence of the field’s interdisciplinary research efforts, except with psychology. IT and neighboring fields including human performance technology, instructional design, learning sciences, human resource development, and human resource management share common goals of learning and performance in diverse contexts. These fields are converging in terms of underscoring the importance of people in improving organizational performance through learning, development, and innovations. In this context, the purpose of this study was to identify interdisciplinary research collaboration efforts in the field through a review of literature on the topic. Based on the review of the literature, I provided implications for research and practice. 相似文献
13.
Glenda H. Eoyang 《Performance Improvement Quarterly》2007,20(2):43-58
Complex human interactions involve more than just performance toward pre‐determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever‐changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of ways. This article uses a case study of community change to explore principles from human systems dynamics (HSD), an emerging field of theory and practice that explores the intersection between nonlinear dynamics and the wide range of social sciences. Given that human performance technology (HPT) draws methods and measures from a variety of disciplines to solve problems and pursue opportunities to improve, HSD and HPT could be mutually informing. The case study and analytical model described in this article draw metaphorically from the nonlinear dynamical concept of attractor patterns. Patterns are recognized, and their influences on performance are explored. Each of the patterns captures options for action to observe, measure, evaluate, and intervene in human systems to improve performance. 相似文献
14.
In order to accomplish organizational goals within constraints, marketers need to develop and implement marketing strategies effectively and efficiently. Trainers equipped with human performance technology (HPT) skills and knowledge may contribute substantially to strategy development and implementation and eventually contribute to organizational success. In this article, we demonstrate how HPT improved retail sales performance in an organization in the Chinese telecom industry. The outcomes highlight the benefits of integrating HPT with marketing strategies and the importance of forming partnerships between training staff and marketing professionals. 相似文献
15.
Thomas M. Schwen Howard K. Kalman Noriko Hara Eric L. Kisling 《Educational technology research and development : ETR & D》1998,46(4):73-89
This article considers three aspects of the knowledge management (KM) literature that have the potential to enhance human
performance technology (HPT) research and practice. First, we believe the recent attempt by economists to describe and quantify
intellectual capital can help HPT to better evaluate and defend organizational expenditures/investments for performance improvement
initiatives. Second, the emerging KM literature explores the linkages between information, learning and performance, provides
a common point of intersection for our fields, and can enhance our analysis and implementation of information (as opposed
to training) solutions as well as inform and expand our conceptual and theoretical understanding. Third, we have observed
that both KM and HPT practitioners are increasingly concerned with the learning that takes place outside the confines of traditional
formal training environments. We briefly review the electronic performance support systems literature from HPT and KM, noting
the similarities in epistemology, design, and interventions. Finally, we highlight the KM research agenda and suggest related
opportunities for HPT research. 相似文献
16.
Sonja A. Irlbeck 《Performance Improvement Quarterly》2002,15(2):84-95
This definitional paper provides a chronological perspective of human performance technology (HPT) definitions and an evaluation of them in terms of independent and dependent variables. The intent is to compare the definitions with the goals that have been articulated for HPT over the years and to provide one source for past definitions as researchers move forward to continue their study of HPT. The search for definitions extended back to Gilbert in the late 1970s, who provided a foundation; the search revealed an evolution of definitions from the late 1970s to the present day, with the definition currently on the Website of the International Society for Performance Improvement (ISPI). The analysis depicts a brief chronology of the field, the breadth of HPT through the definitions, and how the definitions changed as the field matured (with the increased knowledge and applications of several theory disciplines). 相似文献
17.
Dale M. Brethower 《Performance Improvement》2008,47(2):16-22
The first four ISPI Certification Standards (referred to as RSVP) assert that excellent human performance technology (HPT) work achieves results (R) that are system enhancing (S) and value adding (V) through partnering (P). This two‐part series demonstrates that the system standard (S) reflects and supports ideas that have been part of the performance improvement field since before ISPI was founded in 1961. The purpose is to emphasize and clarify what taking a systemic view means in practice. 相似文献
18.
Fifteen human performance technology experts participated in a survey investigating HPT's current status, future trends, and issues. Although HPT is not fully recognized in many organizations, such strengths as systems thinking and multidisciplinary approaches to performance problems are valued. Weaknesses reported are the rare use of HPT in small organizations, falling for quick fixes, and shortcomings in evaluation. HPT professionals need to do better at clarifying HPT principles, communicating HPT values, and demonstrating HPT's organizational impact. 相似文献
19.
绩效技术诞生于20世纪60-70年代美国的教育技术领域,由于其提高组织绩效的独特视角与成效,近年来备受关注。在我国,绩效技术一直是教育技术领域的研究热点。我们引入了一些相关理论,也开始在实践中探索理论的应用,以期将有关理论与方法本土化,从而适合我国实际。为此,深刻理解绩效技术,追踪其在美国的发展现状与趋势对在我国发展绩效技术有着重要的意义。就美国绩效技术领域的现状、发展以及人才培养的有关问题,我们陆续对大洋彼岸的美国绩效技术领域的学者与实践人员,包括托马斯.M.树文、罗杰.考夫曼等七位学者进行了访谈,以期从不同专家的观点中获得对绩效技术更为全面的认识。 相似文献
20.
This exploratory study examined the influence of national and organizational culture on the use of various performance improvement interventions. Data on intervention use were collected from practitioners in the United States and South Asia. Results revealed that orientation programs, organizational communication, instructor‐led training, and performance appraisals were among the most used interventions in both the United States and South Asia. Findings also indicated that factors such as organization size, location of headquarters, learning and development budget, and reporting structure are related to the use of interventions. Practitioners in South Asia predominantly had expertise in disciplines such as human resources, while those in the United States had experience in instructional design and human performance technology. These differences may influence the development and implementation of instructional and noninstructional interventions. 相似文献