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1.
The present study investigated some of the major dimensions of intercultural effectiveness. Based upon a review of the literature, 24 “abilities” thought to be important for intercultural effectiveness were generated. Fifty-three subjects who had reported functioning effectively in other cultures rated these abilities in terms of their importance in facilitating intercultural effectiveness. Factor analysis of the data yielded three dimensions of intercultural effectiveness: (1) the ability to deal with psychological stress; (2) the ability to communicate effectively; and (3) the ability to establish interpersonal relationships. Results of the study were then related to previous work on intercultural effectiveness.  相似文献   

2.
This study attempted to further our understanding of the construct of “intercultural effectiveness.” Specifically, the study compared the dimensions of intercultural effectiveness found in Hammer, Gudykunst, and Wiseman (1978) using American sojourners with the dimensions found using Japanese sojourners. The results revealed five dimensions for the Japanese sample: (1) the ability to communicate interpersonally, (2) the ability to adjust to different cultures, (3) the ability to deal with different societal systems, (4) the ability to establish interpersonal relationships, and (5) the ability to understand another. Both similarities and differences were found between the American perceptions and the Japanese perceptions of intercultural effectiveness. The implications of these results were then discussed.  相似文献   

3.
The purpose of the present study was to evaluate a new computer-based multimedia learning tool for intercultural sensitization that is based on synthetic cultures. The learning tool named “Culture Awareness Training” (CAT) is targeted at learners with few intercultural experiences, and its aim is to sensitize participants to cultural influences on behavior and to intercultural differences, and to enhance perspective taking. Two studies were conducted to evaluate the effectiveness of the CAT. Study 1 (N = 107) showed that participation in the CAT led to higher intercultural awareness and higher intercultural interest compared to a control group. In Study 2 (N = 46), the CAT was compared to a simulation game for intercultural sensitization. Participants were students shortly before their stay abroad. Results showed that both the CAT and the classical simulation game enhanced participants’ cultural awareness.  相似文献   

4.
Abe and Wiseman (1983) replicated Hammer, Gudykunst, and Wiseman's (1978) study of the dimensions of intercultural effectiveness. Subjects for the Hammer et al. study were Americans living in another culture for at least 3 months, whereas Abe and Wiseman's subjects were Japanese tourists in the United States. Three dimensions emerged in the original study and five in the replication. Abe and Wiseman interpret these differences as evidence for a culture-specific interpretation of intercultural effectiveness. The argument presented in this paper is that Abe and Wiseman's data do not support a culture-specific interpretation. Rather, it presents relatively unequivocal evidence for a culture-general interpretation. Differences in the two factor structures are explained in terms of sample size and length of stay.  相似文献   

5.
This study investigated the relationship between perceived intercultural competence and sojourn experience. Three groups of student sojourners with varying amounts of intercultural experience (none, less than three months, 3–12 months) completed an 18-item questionnaire measuring four general areas of intercultural competence, drawn from previous literature. First, sojourner ratings were submitted to factor analysis which confirmed the four conceptual dimensions found in previous literature, with slight modifications: Awareness of Self and Culture, Awareness of Implications of Cultural Differences, Interpersonal Flexibility and Ability to Facilitate Communication. Scales were constructed from the individual items and ratings of the three sojourner groups were compared on ratings of their perceived competence on the four dimensions. Results of the statistical analysis revealed significant differences among the three groups on two of the four dimensions of intercultural competence: Sojourners with the most intercultural experience (3–12 months) rated their ability significantly higher than those with no experience on: Awareness of Self and Culture, and Ability to Facilitate Communication. Results are examined for implications for future research and application.  相似文献   

6.
Intercultural interaction is seen as a situation in which the way others' behavior is categorized (that is, given meaning) is often inaccurate or inappropriate due to unfamiliar cues. These errors cause incorrect expectation, which other research has found to cause decreases in problem solving ability, adaptability, and health. A better understanding of this phenomena can be gained through an awareness of how information is believed to be organized in meaningful ways in human thought: information is classified (categorized) on the basis of similarity. Since people vary in their category “width,” an understanding of “category width” should give useful insight into intercultural inferences. A review of three studies in fact supports the validity of this categorization approach in making predictions about individual's reactions to people of other cultures at both the attitudinal and behavioral level. Overall, the concepts of categorization and category width are seen as unifying constructs which bring together not only a number of intercultural phenomena but also have implications for understanding and training individuals in an intercultural context.  相似文献   

7.
Working effectively in the development context—humanitarian aid or capacity building as in any intercultural context requires specific skills and abilities such as special knowledge of human relationships as these projects bring people together from different cultures, mentalities, and backgrounds. The research examines the relationship between intercultural effectiveness and project team performance in the international development field based on the Canadian technical advisors and project team personnel that work overseas within international development projects. The sample consisted of 106 international development practitioners who completed a self-report survey assessing intercultural effectiveness based on the Multicultural Personality Questionnaire (MPQ) and project team performance based on the Group Development Questionnaire. The study examined how the level of intercultural effectiveness is affected by age, gender, education, and experience of each individual respondent based on MANOVA and t-test analysis. Correlation analysis confirmed the relationship between intercultural effectiveness and project team performance.  相似文献   

8.
Japan is the world's fastest “graying society.” Numerous experts advocate expanding the non-Japanese workforce to prevent a debilitating labor shortage. To promote positive intercultural relations between Japanese and incoming non-Japanese workers, it is prudent to examine which factors have contributed to creating a smooth acculturation process so far for both groups vs. those which have not. This research aimed to do so by assessing how the acculturation strategy compatibility between Japanese and American coworkers affected their quality of intercultural relations (N = 194). Bourhis and colleagues’ Interactive Acculturation Model (“IAM”) was used to predict which acculturation strategy combinations were most likely to produce positive intercultural relationships. With the independent variable of acculturation strategy alignment (i.e., Consensual, Problematic, and Conflictual acculturation strategy combinations, or “IAM types”), five dependent measures of quality of intergroup relations were employed. Statistical analyses revealed that Conflictual IAM types often scored lower on the dependent measures than Consensual or Problematic IAM types—as predicted by the IAM. However, Consensual IAM types did not score significantly higher than Problematic ones on any of the dependent variables, which contradicted one of the IAM's fundamental premises. Problematic IAM types’ constructive use of stress, as well as their deeper acculturation to their cultural outgroup, likely resulted in them posting comparable scores to Consensual types. Consequently, Consensual and Problematic types were expanded to four subtypes to better explain these findings. Finally, recommendations were made for modifying acculturation expectations among Japanese and Americans to better integrate both groups into their work organizations.  相似文献   

9.
Since no amount of specific cultural information can prepare sojourners for every eventuality, orientation participants would benefit from “learning how to learn” about intercultural interaction. This paper discusses how to set goals, design curricula, and organize instruction for orientation programs wishing to teach participants to “learn how to learn.” An adaptation of Kolb's “Learning Cycle” is suggested as a format to assist program planning. The author would like to thank Judith Martin and R. Michael Paige for their suggestions on a draft of this paper.  相似文献   

10.
Intercultural competence is an important skill for K-12 educators to effectively teach a demographically changing population of young people. This paper builds on research that uses the Intercultural Development Inventory to assess change in intercultural competence among K-12 educators. This study aims to understand the extent of change in educators’ intercultural competence in an urban district that has implemented an intercultural initiative based on Bennett's Developmental Model of Intercultural Sensitivity. Analysis of pre- and post-test data from the Intercultural Development Inventory (IDI) revealed a significant, and medium effect size, positive change in IDI overall development scores. The data also reveal that behavioral adaptation changed significantly and to a greater extent than cognitive adaptation. The study's findings suggest that intercultural competence can be developed through district and school-based professional development programs, in which the DMIS and the IDI serve as a process model to guide intercultural development. Given the variance in the change in teachers’ intercultural competence, school leaders and trainers should be careful to provide developmentally appropriate training that supports teachers’ learning.  相似文献   

11.
Positive diversity beliefs are known to increase the effectiveness of diverse groups in organizations and society. Early cross-cultural experiences might facilitate developing these diversity beliefs. This study examined the relationship between being a third-culture kid (TCK) and one’s diversity beliefs, and the possible mediation of this relationship by intercultural competences.Data came from 1454 respondents, 17–19 years of age, who filled out the Intercultural Readiness Check (IRC) between 2011 and 2016 (49.1 % female, 50.9 % male). 65.0 % of the respondents had specified their nationality as Dutch, and 35.0 % had indicated a different nationality. 550 respondents (37.8 %) had spent one or more years abroad and were thus classified as TCKs. Their diversity beliefs were compared to 904 respondents (62.2 %) who had never lived abroad, and who therefore were classified as non-TCKs.A mediated regression analysis showed that TCKs had higher positive diversity beliefs than non-TCKs, and that this relationship was mediated by the degree to which they had developed specific intercultural competences, being intercultural sensitivity and building commitment. These findings show that early cross-cultural life experiences help individuals to develop intercultural competences and positive diversity beliefs. Equipped with these competences and beliefs, TCKs can add value to organizations and society.  相似文献   

12.
A review of the literature reveals that previous studies on the role of emotional intelligence (EI) in predicting intercultural effectiveness have focused solely on trait EI, i.e., self-reported emotional efficacy, and on emotion recognition, disregarding the core components of ability EI, particularly its understanding emotions branch. Considering this gap and arguing for the relevance of emotion understanding in intercultural communication, the present study examined whether emotional vocabulary (EV), a marker of the ability to understand emotions, predicts intercultural problem solving above verbal intelligence and personality, and whether it (partially) mediates their effects on the criterion. Participants were 336 university students from Serbia, assessed on EV, verbal intelligence, the Big Five, and intercultural judgment and decision making (CJDM). A hierarchical regression analysis found verbal intelligence, Openness, and Extraversion (Step 1), and EV (Step 2) to significantly predict CJDM, with EV incrementally explaining 2% of criterion variance. A path analysis yielded excellent fit indices for a model postulating EV as a partial mediator of the effects of verbal intelligence and Openness on CJDM. The study thus provides first evidence of the specific contribution of emotion understanding to solving intercultural communication problems, the implications of which for both EI and intercultural research are discussed.  相似文献   

13.
Internationalisation has accentuated the importance of intercultural communicative competence (ICC) among language learners in higher education in the 21st century. As in the case of Taiwan, universities worldwide have begun to emphasise intercultural ‘literacy’ in language classrooms. Following Byram’ (1997) ICC model, this study adopts an intercultural approach to language classroom in order to investigate the effectiveness of explicit instruction in developing ICC among EFL (English as a Foreign Language) learners in Taiwan, and to discover how this development is related to the background factors of overseas experience and English proficiency. The accompanying research therefore has two purposes: (1) to evaluate the effectiveness of explicit instruction on EFL learners’ development of ICC by employing both self-assessment and other assessment tools and (2) to investigate the relationship between the development of ICC and two background factors. The results show that (1) explicit instruction is effective in raising students’ development of ICC, especially the knowledge and skills dimensions, and (2) English proficiency and overseas experience are significantly related to better acquisition of ICC.  相似文献   

14.
Intercultural and interracial relationships face barriers, tensions, and challenges that are absent from intracultural and intraracial relationships. These challenges provide the impetus for this study to examine the influences of individualism-collectivism and relational intimacy on topics and dimensions of self-disclosure in intercultural/interracial friendships from a social penetration perspective. A total of 252 participants responded to the instruments measuring the constructs of interest. This study found: (1) relational intimacy was positively correlated with all six topics and four out of the five dimensions of self-disclosure; (2) individualism was a significant predictor of the five dimensions of self-disclosure as a set; and (3) one mirrors one's intercultural/interracial friend in all six topics and the positive/negative dimension of self-disclosure. These results suggest that relational intimacy has a greater impact on close intercultural and interracial friendships than cultural variability.  相似文献   

15.
Our research is a response to the need to improve the understanding of the complexity of global professional communication. To investigate the complex cultural interpretations that producers and audiences apply to professional texts, we developed a two-year interactive project. Business students in New Zealand and Israel produced promotional “texts” – video clips to promote a university program – which they exchanged with their counterparts overseas to receive feedback. We adapted models of home-made visual communication and advertising which used the categories of participants, settings, topics, and style, to analyze the eight clips. Emergent findings suggested two more categories – information and language – as important analytical tools. Variables of age, gender, intra- and intercultural differences, and (cultural) context also resulted in student audiences’ multiple interpretations of the texts. The outcomes indicate the need to extend the culture-in-context approach for a “situation focused communication approach,” where the primary focus is a group of producers and their audience as they produce and interpret a professional text. This approach also foregrounds contextual variables and a plural understanding of culture to accommodate the potential for miscommunication of business and professional texts in pluricultural contexts.  相似文献   

16.
Grounded in the pragmatics of human communication perspective, the current study examined how disagreements and emotion function across cultural context in resolving conflict. Specifically, the research effort developed the Intercultural Conflict Style (ICS) inventory, a 36-item measure of intercultural conflict resolution style based on two core dimensions: Direct vs. indirect approaches to dealing with disagreements and emotionally expressive vs. emotionally restrained patterns for dealing with the affective dimension of conflict interaction. Confirmatory factor analysis (CFA) found the proposed two-factor model was a good fit to the data. Analysis of the CFA findings identified a final set of 18 direct/indirect items and 18 emotional expressiveness/restraint items. The direct/indirect scale obtained a coefficient alpha of .73 and the emotional expressiveness/restraint scale achieved .85 reliability. Validity testing of the scales found no significant effects by gender, education or previous intercultural living experience. A theoretical framework for understanding differences in conflict resolution styles grounded in the development of this inventory, a practical, four-quadrant intercultural conflict resolution style model is proposed based on high/low levels of directness and high/low levels of emotional expressiveness: (1) discussion style (direct & emotionally restrained), (2) engagement style (direct & emotionally expressive), (3) accommodation style (indirect & emotionally restrained) and (4) dynamic style (indirect and emotionally expressive).  相似文献   

17.
An experimental 2 (channel) × 2 (gender) × 3 (time) mixed factorial design (N = 159) was applied to test and compare how individual dimensions of intercultural sensitivity might be affected by two channels: a virtual environment (i.e., Second Life®) versus a Web environment. Using a modified version of Chen and Starosta's Intercultural Sensitivity Scale (ISS), the study sought to identify which of the five ISS dimensions played the most influential role in intercultural sensitivity outcomes: interaction enjoyment, interaction engagement, interaction confidence, interaction attentiveness, or respect for cultural differences. Results showed that one's willingness and effort toward understanding an intercultural interaction – interaction attentiveness – played the greatest and most statistically significant role in intercultural sensitivity outcomes, and that this effect was greatest within the virtual environment channel. Gender effects were also found, in which men experienced greater enjoyment but women expressed more attentiveness.  相似文献   

18.
The authors provide an urgent call for cross- and intercultural scholars to re-examine many of the related themes and classic or contemporary study areas of “intercultural communication” and “intercultural relations” in light of the impacts that the novel coronal (COVID-19) pandemic is having on human interaction both across and within our social-cultural contexts. As scholars focusing on intercultural communications/relations, education, management, psychology, and social issues, the global COVID-19 pandemic has revealed a range of intercultural problems or issues that need to be researched to better understand related aspects of human suffering, social disruption, and economic inequalities. New research projects/papers need to address how these impact key intercultural theme/topic areas like cultural attributions/expectations, values/beliefs, identities, perceptions/stereotypes/prejudice, language/speech codes, cultural systems/patterns, acculturation/adaptation, intercultural effectiveness/sensitivity/competence, and conflict (Kulich et al., 2020, Table 3.7). Some research areas and applications potentially affected by COVID are highlighted, including our sense of national/international identity and cooperation, our mediated or actual social networks, our ways of framing or carrying out intercultural or cross-cultural cooperation, new issues emerging in inter-group contact, how we apply cross-cultural taxonomies or dimensions to analyze data, and how these ultimately affect our relationships with each other across all levels of culture (from dyads, to groups, sub- or co-cultures) or express and affirm interculturality at such times. Each area is highlighted by calls for specific types of intercultural research to address these challenges and opportunities.  相似文献   

19.
Previous research has explored common dimensions of culture shock across groups of international students, examined factors influencing intercultural adjustment of individual sojourners, and in the meantime, suggested that communicating with same culture members is minimally helpful for intercultural adjustment. By investigating a Chinese student organization on a US campus and analyzing the qualitative data collected via multiple methods, the researcher found that (a) culture shock is contextually based; (b) a student organization can play an instrumental role in helping students to cope with culture shock and gain intercultural competence by providing social support; and (c) communicating with same culture members can help intercultural adjustment. Implications for international student orientation, study abroad programs, and community-based help programs for international students are discussed.  相似文献   

20.
This paper reports the results of programmatic research focusing upon the host family component of the Council of International Programs (CIP) exchange program that brings human service professionals to the United States each year. The study shows that four major dimensions of intercultural contact identified in intercultural literature (personal development, intimacy, international networks, and better understanding of foreign affairs) are clearly promoted through the CIP host family experience. The study supports the usefulness of a host family component as part of intercultural exchange programs.  相似文献   

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