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1.
E-books are an important part of library collections. Allowing patrons to easily find e-books in a library’s online catalog requires properly cataloging these materials. Miao Jin, Catalog Librarian at Hinds Community College, gave a presentation titled “Cataloging e-Books: Dealing with Vendors and Various Other Problems” at the Mississippi State University Libraries’ eResource & Emerging Technologies Summit held in the Mitchell Memorial Library on August 2, 2013. Jin provided information on cataloging her library’s e-books and adding them to the library’s online catalog. She presented strategies for loading e-book machine-readable cataloging (MARC) records, and shared her experience working with vendors. 相似文献
2.
Meg Henderson 《图书馆管理杂志》2019,59(4):409-421
Many public libraries reply on forming partnerships with other institutions in their communities to expand and strengthen their educational public programing. The Land-Grant University Extension Service can be a natural partner for public libraries, as both organizations share the common goal of providing lifelong learning opportunities to the public. A year-long study based at the St. Martin Public Library in Jackson County, Mississippi shows the impact of programs led by Mississippi State University Extension faculty and staff on library activity at that branch, including new library card sign-ups, use of materials, and future program attendance and growth. From the results of surveys distributed, Extension-led educational programs appeared to have an overall positive impact on library activity at the St. Martin branch. 相似文献
3.
《Journal of Web Librarianship》2013,7(2):109-124
As primary source materials in the library are digitized and made available online, the focus of related library services is shifting to include new and innovative methods of digital delivery via social media, digital storytelling, and community-based and consortial image repositories. Most images on the Web are not of sufficient quality for most media outlets, so what happens when patrons require high-resolution versions of images for use in their print publications or projects? Until recently, patrons at the University of Houston Libraries used a clunky, paper-based request process for high-resolution images that was frustrating for them and time-consuming for staff. The authors of this article outline how an interdepartmental team of University of Houston Libraries staff used Drupal to develop an automated patron request system that is modeled after online shopping cart experiences and integrates with the CONTENTdm-based University of Houston Digital Library. The article provides suggestions for libraries with digital collections about how to create a system that efficiently captures patron requests and streamlines staff delivery of high-resolution files. 相似文献
4.
Jill Livingston Deborah Sanford Dave Bretthauer 《Library Collections, Acquisitions, and Technical Services》2006,30(3-4):179-201
Open URL link resolvers are emerging technological tools designed to increase use of library collections by automating the process of locating and accessing library holdings. This study examines the system architecture and capabilities of commercially available OpenURL link resolvers to assess viable options for the University of Connecticut Libraries. Data for the study, largely experiential feedback received from libraries employing OpenURL link resolvers, were gathered through a series of evaluative activities. These included a preliminary literature review, Web survey, follow-up e-mail survey, and on-site visits to libraries. Results were analyzed within the context of the University of Connecticut Libraries' resources and needs. Analysis revealed wide variation in library experiences with and perception of product functionality and performance, as well as requisite staff and financial investments. 相似文献
5.
《The Journal of Academic Librarianship》2022,48(2):102505
While privacy is a core value of librarianship, privacy standards differ by library and library vendor. These types of guidelines are necessary and useful, but understanding them can be overwhelming. Academic libraries increasingly rely on third-party, cloudbased vendors to manage their systems and to provide access to their collections. When selecting library systems, library staff must understand privacy issues and be aware of how vendors use data. However, libraries do not always have the staffing, time or knowledge, and vendors are not always interested in upholding library values. The project examines the content of privacy policies for popular library systems used by Canadian academic libraries. The research aims to help librarians better understand the policies, to help them make informed decisions about their own library systems. The process used to code the privacy policies and the results of the coding are included alongside recommendations for vendors and library employees. Building on two seminal privacy studies, the methodology is revised for a Canadian context and updated with today's terminology and context, making it adaptable for other libraries and context around the world. 相似文献
6.
Janetta Waterhouse 《期刊图书馆员》2013,64(1):61-71
Janetta Waterhouse presented “Managing eResource Processes and Projects” at the eResources & Emerging Technologies Summit held at Mississippi State University Libraries on August 2, 2013. At the time of the presentation, she was the Director of Library Systems and Technical Services at the University of Illinois Springfield (UIS). Waterhouse discussed updates to eResource processes at UIS, during the time that eResource management was fully integrated into the Technical Services unit, and the projects needed to get those processes and their data and related systems to the desired state. 相似文献
7.
《Library Collections, Acquisitions, and Technical Services》2001,25(1):37-47
Like many academic libraries, the University of Florida Smathers Library held annual book sales to generate funds and reduce its stock of gift materials that were not selected for library collections. Instead of one-day sales that generated healthy profits but always left large proportions of unsold items, library administrators decided to open an experimental bookstore to sell year round the non-selected gift materials. This paper describes the specifics of how the author—the Gifts and Exchange Librarian—oversaw the opening of a used bookstore in the University of Florida Smathers Library. It also includes the results of a survey completed by staff at six other academic libraries operating bookstores. Based on the successful experiences of the Smathers Library Bookstore and the survey responses, the author concludes that bookstores can be an efficient and more profitable alternative to book sales for disposing of non-selected gift materials. 相似文献
8.
分报告三：耶鲁大学图书馆考察报告 总被引：5，自引：0，他引：5
文章从战略规划、信息服务和员工发展三个角度剖析耶鲁大学图书馆在运行管理方面的实践经验。在战略规划方面,指出耶鲁大学图书馆强调参与教学和学习、注意加强对特殊材料和特殊藏品的收藏、激发研究和学习的环境;在信息服务方面,阐述耶鲁大学图书馆重视学科化服务、开展个性化服务、注重将新技术嵌入到图书馆的信息服务、注意挖掘基于特色资源的服务;在员工发展方面,概括出耶鲁大学图书馆具有明确的在岗人员基本素质要求、合理的等级岗位聘任制度、清晰的图书馆岗位绩效考核制度以及多方位的人才引进策略。在此基础上,指出耶鲁大学图书馆的运行管理可为我国图书馆的发展带来三方面的启示：合理可行的战略规划是图书馆可持续发展的行动指南;服务至上的理念是图书馆体现自身核心价值的亮点;馆员及馆内相关工作人员的科学管理和职业发展空间的可预期是图书馆发展的重要保障。 相似文献
9.
Kristin Calvert 《期刊图书馆员》2013,64(1):69-73
When library staff resources are limited, administering post-cancellation access to electronic journal content can often be neglected when other demands of managing electronic resources take priority. Difficulties handling perpetual access include determining access rights from publishers’ license terms, verifying the paid content to which the library is entitled, and retaining access when a journal is transferred to a new publisher. Libraries can utilize their existing electronic resources management tools to develop staff workflows for perpetual access entitlements. This article is based on a presentation given at the Mississippi State University Libraries eResource & Emerging Technologies Summit on August 3, 2012. 相似文献
10.
Cleo Cameron 《New Review of Academic Librarianship》2017,23(1):42-59
This article outlines and assesses the research into resource management and ordering processes at the University of Northampton and academics' knowledge of these processes. The aim of the research was to identify ways of streamlining the service, to improve communication between academic and library staff, with the objective of an enhanced student experience. The focus groups highlighted concerns around growing spoon-feeding in Higher Education and the ongoing communication barriers between academic and library staff. This article will evaluate the current debates, research, and practices within the sector and present and analyze the findings of the research. 相似文献
11.
《图书馆管理杂志》2013,53(1-2):281-294
Abstract The library staff, in conjunction with the Graduate School of Management and Technology (GSMT) and Undergraduate Programs (UGP), developed two online courses. The first, for GSMT, was an online, fee-based, self-paced, required course for all incoming graduate students at the University of Maryland, University College (UMUC). The second, LIBS 100, was an elective, for-credit course. The process of designing, testing, and delivering the graduate course is described. In addition, a comparison of the two course design processes is briefly reviewed. Finally, the initial survey data assessing the students' perception of the value of the graduate course is also included. 相似文献
12.
Judy T. GreenwoodAlex P. Watson Melissa Dennis 《The Journal of Academic Librarianship》2011,37(4):312-318
This article analyzes quantitative adequacy gap scores and coded qualitative comments from LibQual surveys at the University of Mississippi from 2001 to 2010, looking for relationships between library policy changes and LibQual results and any other trends that emerged. Analysis found no relationship between changes in policy and survey results but did identify a number of trends across the survey period. 相似文献
13.
14.
In an effort to maximize a dwindling materials budget, the University of North Texas Libraries have been investigating new methods of evaluating purchasing decisions. One such investigation was into the possibility of using cost data to establish internal benchmarks for acceptable price points. The hope was to create benchmarks for specific subjects and formats to aid staff in evaluating new resources, assessing existing resources, and negotiating pricing with vendors. This article will walk through the steps taken to create these benchmarks, the efforts taken to implement them, and conclusions regarding their feasibility as an ongoing tool for collection development. 相似文献
15.
Tseng SC Arcand JL Brugger JM Finn M Olson AJ Somers S 《Library resources & technical services》1990,34(2):139-157
Serials, one of the more complicated areas of library technical endeavors, has lacked the benefit of standards for a long time. Even now, with standards beginning to be available, the majority of institutions are not working within standard serials formats. A survey to determine the use of serials standards in libraries was conducted in 1988 by the American Library Association, Resources and Technical Services Division, Serials Section, Committee to Study Serials Standards. In the spring of 1988 a survey was sent to a group encompassing the Association of Research Libraries members, CONSER participants, United States Newspaper Program participants, Microform Project libraries, and some vendors and librarians who attended the Committee meetings on a regular basis. The survey questionnaire assessed the current level of serials standards awareness of librarians and vendors. Topics included the type of serials systems used, standards relevant to serials control and union listing and whether or not they are implemented, types and levels of training staff received in the application of standards, benefits of the standards, and areas where standards are most needed. 相似文献
16.
Since 2011, the Kraemer Family Library at the University of Colorado Colorado Springs (UCCS) has offered Scrabble Scramble, an in-person, student-centered library orientation game, to incoming first-year students. This article describes our journey of developing, assessing, and refining Scrabble Scramble, which focuses on introducing first-year students to the basic services and resources of an academic library. Through analysis of student and library staff feedback survey results, this article reflects on the value of offering a student-centered, impactful, and personal orientation in an environment of rising student enrollment, steady staff numbers, and a trend to move orientation activities online. 相似文献
17.
Background: In 2005, the University of Calgary entered into a contract to provide library services to the staff and physicians of Alberta Health Services Calgary Zone (AHS CZ), creating the Health Information Network Calgary (HINC). Objectives: A user satisfaction survey was contractually required to determine whether the new library service model created through the agreement with the University of Calgary was successful. Our additional objective was to determine whether information and resources provided through the HINC were making an impact on patient care. Methods: A user satisfaction survey of 18 questions was created in collaboration with AHS CZ contract partners and distributed using the snowball or convenience sample method. Results: Six hundred and ninety-four surveys were returned. Of respondents, 75% use the HINC library services. More importantly, 43% of respondents indicated that search results provided by library staff had a direct impact on patient care decisions. Conclusions: Alberta Health Services Calgary Zone staff are satisfied with the new service delivery model, they are taking advantage of the services offered, and using library provided information to improve patient care. 相似文献
18.
在图书馆管理中创建科学合理的激励方法,在公平合理的前提下,坚持以人为本,满足馆员的物质需求,实现馆员追求的目标价值,可以充分调动馆员的积极性,使图书馆事业适应社会高速发展的需要,更好地为教学科研和社会服务。 相似文献
19.
Piyawan Siriprasoetsin Kulthida Tuamsuk Cholabhat Vongprasert 《International Information and Library Review》2013,45(4):221-229
This study investigates and analyzes the factors affecting customer relationship management (CRM) practices in Thai academic libraries. The research conceptual framework focuses on factors affecting CRM practices was developed using Combe (2004)’s study on assessing CRM strategies. Mixed methods, qualitative, and quantitative approaches were used as a research methodology. Data was collected by using the interview and survey techniques with the administrators, staff and customers of six selected academic libraries in Thailand. Analysis of the data was done by using Pearson’s correlation coefficient, factor analysis, and multiple regression analysis. The results of the study show that factors that have statistically significant impact on CRM practices in Thai academic libraries at 0.05 level were: (1) the knowledge and understanding of CRM of library staff and leadership of library administrators (Beta = 0.762), (2) organizational culture and communication (Beta = 0.323), (3) customer management processes (Beta = 0.318), (4) technology for supporting customer management (Beta = 0.208), and (5) channels for library services and communications (Beta = 0.150). The knowledge and understanding of CRM of library staff and leadership of library administrators which include the perception and awareness of service quality focusing on customer relationship is a key to library success. Important factors also include the acceptance and support of the use of CRM in the library, the clear vision and mission about using CRM in the library strategic plan, the knowledge and understanding of library staff on CRM processes, customer characteristics, and behaviors. The organizational culture and communication factors involve the creation of the CRM cultures of working in the library, good teamwork, cooperative and clear working agreements, clear roles and responsibilities, good communication between library staff, cross library functional integration, and performance evaluation and development. The customer management processes factor includes recording and registration of customer profiles, customer analysis and classification, services to individual customers, services to expected customers, and continual customer interactions. The technology for supporting CRM factors includes communication technology, information technology, and operations support technology. The channels for library services and communications factors can be direct channels, such as a service counter and self-circulation service, and indirect channels such as telephone, call center, email, personal web, library web, and social networking technology. Suggestions for academic libraries on the development and implementation of CRM in libraries are: (1) CRM must be included in the library strategic plan; (2) CRM must be a key strategy for the improvement of library service quality; (3) library administrators must have strong leadership for achieving the effectiveness of CRM practices in the library; (4) library staff must have good knowledge and understanding of CRM and its link to the library service quality improvement; (5) the working cultures for CRM effectiveness such as teamwork, cross functional work, and good communication between staff must be encouraged and practiced in the library; and (6) technology must be fully supported for CRM in the library. 相似文献