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1.
Aims and objectives: UK health policy advocates a patient‐centred approach to patient care. Library services could serve the rehabilitation needs of mental health service users through bibliotherapy (the use of written, audio, or e‐learning materials to provide therapeutic support). Part 1 of a two part article describes a systematic review of the evidence for the effectiveness of bibliotherapy in mental health services. Methods: The systematic review of the literature used Cochrane guidelines, together with an overview of evaluations of bibliotherapy initiatives, and assessments of the needs of adult mental health service users for rehabilitation support. Results: The evidence strongly suggests that library‐based interventions and the provision of information could be beneficial for service users and economical for the health service in assisting treatment of a range of conditions. At present, public libraries in the UK are developing basic bibliotherapy services. Conclusions: Librarians, including librarians working for the health service, might provide more sophisticated bibliotherapy services, but the evidence to guide delivery is limited.  相似文献   

2.
Objectives: To explore how the library service expectations and perceptions of users might differ across health‐related libraries as against major research libraries not operating in a medical context; to determine whether users of medical libraries demand better library service quality, because the inability of users to access needed literature promptly may lead to a patient who cannot be properly diagnosed, or a diagnosis that cannot be properly treated. Methodology: We compared LibQUAL+® total and subscale scores across three groups of US, Canadian and British libraries for this purpose. Results: Anticipated differences in expectations for health as other library settings did not emerge. Conclusions: The expectations and perceptions are similar across different types of health science library settings, hospital and academic, and across other general research libraries.  相似文献   

3.
Background: NHS Library Services are utilised by NHS staff and junior trainees to locate scientific papers that provide them with the evidence base required for modern medical practice. The cost of accessing articles can be considerable particularly for junior trainees. Objectives: This survey looks at variations in cost of journal article loans and investigates access to particular orthopaedic journals across the country. Methods: A national survey of UK Health Libraries was performed. Access to and costs of journals and interlibrary loan services were assessed. Availability of five wide‐reaching orthopaedic journals was investigated. Results: Seven hundred and ten libraries were identified. One hundred and ten libraries completed the questionnaire (16.7%). Of these, 96.2% reported free access to scientific journals for users. 99.1% of libraries used interlibrary loan services with 38.2% passing costs on to the user at an average of £2.99 per article. 72.7% of libraries supported orthopaedic services. Journal of Bone and Joint Surgery (British) had greatest onsite availability. Conclusions: The study demonstrates fluctuations in cost of access to interlibrary loan services and variation in access to important orthopaedic journals. It provides a reflection of current policy of charging for the acquisition of medical evidence by libraries in the UK.  相似文献   

4.
  • Access to Research is an online service for local libraries across the UK.
  • Many large STM publishers have provided free walk‐in access to their content.
  • The initiative is in response to a recommendation in the government‐commissioned ‘Finch Report’ on improving access to publically funded research.
  • The service has just completed a 2‐year pilot, and toward the end of the pilot, research was commissioned to understand its impact.
  • The research demonstrated the value of the service to local library users, so publishers’ local libraries have decided to continue providing the service.
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5.
ABSTRACT

Outreach services provided by rural public libraries are crucial to fulfilling their mission to provide information access to the widest array of user groups. Particular socioeconomic and geographic factors in rural areas present challenges of access to information resources, yet there exists only a limited amount of published scholarly work examining outreach services provided specifically by rural public libraries. This case study of outreach services to elder users offers contextual evidence for the centrality of social equity and access to the larger work of rural public libraries. Primary data were collected through four semi-structured focus group meetings conducted with elder users of the agency’s outreach services as well as through narrative interviews with six agency staff members. Principal findings showed that elder users had particular information needs related to entertainment and intellectual stimulation, challenges of transportation, and a limited access to technology and internet service. WCPL outreach services were found to positively impact the lives and general well-being of elder users by providing vital social and community connections and serving as a key link for elder users to an institution understood to be central to the life of the community in general.  相似文献   

6.
Background: Consumer health information is becoming increasingly important and health policy in the UK is beginning to reflect this. This has implications for information producers, providers and users, with the move towards a more patient‐centred health service. Objectives: This review aims to provide a broad overview of the current state of consumer health information in the UK. It examines the changing roles of information producers, providers and users, exploring the impact of health literacy and new technologies. It features some of the current library and consumer health information projects taking place in the UK and discusses the role that libraries may play in the future. Methods: The article focuses on consumer health information in a policy context. It is based on the experiences of the authors' work for the Patient Information Forum and knowledge of consumer health information. A number of library and information professionals were consulted regarding the library and information projects. Conclusions: Communication between health professionals and patients, and between health educators and the public, is key in order for consumer health information to have the ability to improve health outcomes. Further, especially local, investment into the production, distribution and delivery of consumer health information is recommended.  相似文献   

7.
通过对美国纽约州公共图书馆和高校图书馆的调研,印证移动时代图书馆的传统服务模式正向移动化服务转移:①90%以上受访图书馆已可为移动设备提供服务;②一半以上图书馆网站优化后支持移动设备的服务项目可达6项甚至更多;③图书馆支持移动设备访问的主要范畴是目录访问和数字化内容,通过社交网络服务应用平台允许第三方应用程序接入已成为绝大多数图书馆提供移动服务的主流;④提供移动设备服务已列入图书馆规章或计划中。希望此次调研结果能给图书馆、网络技术部门以及信息系统专家和相关人士就图书馆移动服务的应用提供启示和参考。  相似文献   

8.
[目的/意义] 概述图书馆应对突发公共卫生事件的理论依据,对当前国内外不同类型图书馆开展突发公共卫生事件进行回顾和调研,以期为今后国内更多图书馆开展应急信息服务提供借鉴经验。[方法/过程] 通过网络调研、文献调研以及对比分析的方法,系统地梳理和分析美国图书馆、英国图书馆、新加坡图书馆以及国内医学专业图书馆和省级公共图书馆,针对当前新型冠状病毒感染肺炎疫情和既往突发公共卫生事件的信息服务实践,总结国内外可供借鉴的经验。[结果/结论] 大型图书馆应建立健全应急管理事件预案和处置机制、充分发挥图书馆信息集成作用以为不同层次用户及时提供信息服务、利用多媒体技术进行突发公共卫生信息报道宣传。  相似文献   

9.
This article describes the service trends of information services that are intended to attract users: the remote maintenance of users through modern information and communication technologies; “embedding” service in the reader’s core business; and increased comfort services in libraries and information institutions. It emphasizes the importance of the cooperation of libraries with businesses in order to provide organizational and technological support of service changes.  相似文献   

10.
This article briefly describes the services provided by Chinese health science libraries and the factors which influence service provision. Driven by new technologies and national initiatives, the key services delivered by Chinese health libraries in the last 10 years have been research support services (such as research impact assessment, support for data management), evidence‐based medicine, systematic reviews, the promotion of health information literacy, and the development of institutional repositories. J.M.  相似文献   

11.
Major holdings libraries within the UK higher education (HE) sector have until very recently received no compensation for the ‘burden’ imposed by visiting research‐active staff and students from other UK higher education institutions. The joint UK higher education funding bodies' Research Support Libraries Programme (RSLP) Access strand seeks to compensate the libraries for extra costs incurred in providing access and services for these ‘external researchers’. As there was no comprehensive and auditable data already available, RSLP commissioned the first large‐scale survey of the use made of UK higher education libraries by external researchers. Almost 5,000 research‐active staff and students were surveyed. The work was carried out between March and August 1999 and measured the number (and length, where appropriate) of in‐person, e‐mail, letter, fax and telephone contacts that researchers had with libraries other than those of their own institution. It also asked respondents to list the top five UK HE libraries in terms of importance for research in their discipline(s). The survey confirmed that there is very extensive use of libraries beyond those of the ‘home’ institution and provided the data on which the RSLP Access strand annual allocations for the academic years 1999–2000 to 2001–2002 were made.  相似文献   

12.
In the past, undergraduate libraries have tried to provide unlimited services to secondary users. Increased technological change, severe budget cuts, and lack of human resources are forcing libraries to examine their mission and audience and to determine what level of service they can offer unaffiliated users. The authors look at the reasons for the public's increased use of academic libraries, discuss how academic libraries are responding to such demands, and suggest strategies for implementing new service and access policies successfully.  相似文献   

13.
Background: Various methods of impact assessment for health library services exist, including a toolkit developed for the UK. The Knowledge, Resource and Information service (KRIS) for health promotion, health service commissioning and public health (Bristol area, UK) commissioned an independent team at Aberystwyth University to provide an impact assessment and evaluation of their services and to provide evidence for future planning. Objective: The review aimed to provide an action plan for KRIS through assessing the impact of the current service, extent of satisfaction with existing services and views on desirable improvements. Methods: Existing impact toolkit guidance was used, with an adapted impact questionnaire, which was distributed by the KRIS staff to 244 users (response rate 62.3%) in early 2009. The independent team analysed the questionnaire data and presented the findings. Results: Users valued the service (93% considered that relevant information was obtained). The most frequent impacts on work were advice to patients, clients or carers, and advice to colleagues. Literature searching and current awareness services saved staff time. Many users were seeking health promotion materials. Conclusion: The adapted questionnaire worked well in demonstrating the service impacts achieved by KRIS, as well as indicating desirable improvements in service delivery.  相似文献   

14.
英国公共图书馆电子书借阅试验探索   总被引:1,自引:1,他引:0  
王雪 《图书情报工作》2015,59(14):67-72
[目的/意义] 介绍英国通过电子借阅试验探索建立公共图书馆最佳电子借阅模式的方法,为我国图书馆开展电子借阅服务提供借鉴与参考。[方法/过程] 通过网站和文献调研,分析英国公共图书馆电子借阅服务面临的种种困境以及英国政府部门引领相关行业共同合作,开展不同借阅政策下的试验项目所采取的诸多措施。[结果/结论] 英国图书馆的实践经验对于我国开展电子借阅服务具有一定的指导意义。公共图书馆应积极与出版商沟通,灵活采用授权模式,拓展采购渠道,争取公平价格,为读者带来更多的免费数字访问内容,提升服务品质。  相似文献   

15.
This study examined the role that health librarians could play in helping patients to find information. A questionnaire survey was sent out to 50 health librarians in the north-west of England. It examined the following: the type of library and users, access to information for patients, librarians' attitudes to provision of information to patients and their knowledge of other sources available to their users. Ninety-seven per cent of librarians said that they could recommend quality information sources to patients, but many suggested that there were practical problems in allowing patients to use health libraries due to lack of appropriate resources, facilities and funding. Advantages of health library involvement in patient information include having a local point of contact for patients and the ability of librarians to find, evaluate and organize good-quality resources. However, health library staff may not have enough time to answer enquiries from the public and may lack training in dealing with patients. Innovation, especially in developing on-line services, could offer a way to provide a service without overloading the physical requirements of a library. Librarians could also collaborate with other staff to improve patient information.  相似文献   

16.
17.
This article is the fourth in a series on New Directions. The National Health Service is under pressure, challenged to meet the needs of an ageing population, whilst striving to improve standards and ensure decision making is underpinned by evidence. Health Education England is steering a new course for NHS library and knowledge services in England to ensure access to knowledge and evidence for all decision makers. Knowledge for Healthcare calls for service transformation, role redesign, greater coordination and collaboration. To meet user expectations, health libraries must achieve sustainable, affordable access to digital content. Traditional tasks will progressively become mechanised. Alongside supporting learners, NHS librarians and knowledge specialists will take a greater role as knowledge brokers, delivering business critical services. They will support the NHS workforce to signpost patients and the public to high‐quality information. There is a need for greater efficiency and effectiveness through greater co‐operation and service mergers. Evaluation of service quality will focus more on outcomes, less on counting. These changes require an agile workforce, fit for the future. There is a bright future in which librarians’ expertise is used to mobilise evidence, manage and share knowledge, support patients, carers and families, optimise technology and social media and provide a keystone for improved patient care and safety.  相似文献   

18.
分析英国公共图书馆为特殊群体开展阅读推广活动所取得的成效,以期对我国公共图书馆特殊群体服务提供借鉴及经验指导,促进公共图书馆服务均等化。文章采用文献研究法、案例分析法以及邮件调研的方式,选取英国部分公共图书馆阅读推广活动案例以及英国国家扫盲信托基金会(National Literacy Trust)和阅读机构(The Reading Agency)的阅读项目等进行分析研究。并对我国公共图书馆特殊群体阅读推广活动提出3点建议:加强公共图书馆与社会机构间的合作;注重品牌服务的评估机制;拓宽品牌阅读项目的受众群体。  相似文献   

19.
《Public Library Quarterly》2013,32(1-2):27-42
SUMMARY

This article explores a number of variables which can contribute to the quality of public access computing and Internet services that public libraries provide their communities. Through this exploration, the article offers several insights and implications for the development and implementation of high quality public access computing and Internet services which increasingly technology-savvy users expect from service providers. A key focus of the article is determining the extent to which some public libraries can reasonably provide high levels of network-based services given staff, budgetary, and other constraints and challenges.  相似文献   

20.
英国大学图书馆在提供学习支持服务方面进行了积极的探索与实践,主要开展了培养学习发展能力、提供专有的学习资源、多样化的心理健康、版权服务、有阅读障碍学习支持、面向学习的空间服务等.本文以英国29所大学图书馆为调查对象,采用网络调查和文献调研的方法分析英国大学图书馆学习支持服务的主要内容和特点,提出我国大学图书馆开展学习支...  相似文献   

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