共查询到20条相似文献，搜索用时 421 毫秒
1.
Andrew R. Clark Annie Erdmann Jennifer Ferguson Khalilah Gambrell Jeremy B. Shaw-Munderback 《期刊图书馆员》2016,71(3-4):186-196
Simmons College Library conducted in-person and remote usability testing to observe how students retrieve full text when using Library Search, its discovery service system powered by EBSCO Discovery Service (EDS). Testing was conducted as a collaborative study with a consultant associated with EBSCO Information Services User Research Group. This testing found that students expect direct access to full text, have an unfavorable impression of Interlibrary Loan (ILL), and are unsure, based on terminology, which links provide direct access to full text. Steps taken by the library in response to the findings include local customization of EDS, improvements to ILL messaging, updates to user education regarding full text formats and terminology, and requests to EBSCO to update terminology to support users’ direct access to full text. Study findings also validated decisions the library made during the initial set up of its discovery service system. 相似文献
2.
Christy Jarvis Joan Marcotte Gregory Alison Mortensen-Hayes Mary McFarland 《Journal of the Medical Library Association》2021,109(1):84
Background:With the mandate to review all available literature in the study''s inclusion parameters, systematic review projects are likely to require full-text access to a significant number of articles that are not available in a library''s collection, thereby necessitating ordering content via interlibrary loan (ILL). The aim of this study is to understand what effect a systematic review service has on the copyright royalty fees accompanying ILL requests at an academic health sciences library.Case Presentation:The library created a custom report using ILLiad data to look specifically at 2018 ILL borrowing requests that were known to be part of systematic reviews. This subset of borrowing activity was then analyzed to determine its impact on the library''s copyright royalty expenditures for the year. In 2018, copyright eligible borrowing requests that were known to be part of systematic reviews represented only approximately 5% of total filled requests that involved copyright eligible borrowing. However, these systematic review requests directly or indirectly caused approximately 10% of all the Spencer S. Eccles Library copyright royalty expenditures for 2018 requests.Conclusion:Based on the sample data set, the library''s copyright royalty expenditures did increase, but the overall financial impact was modest. 相似文献
3.
ABSTRACT Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-based ILL system. Such a Web-based system has been successfully designed and implemented at the Nanyang Technological University. The paper presents an overview of the system requirements and architecture, implementation details and demonstrates the feasibility and advantages of the new system. 相似文献
4.
《The Reference Librarian》2013,54(63):73-81
Summary Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units. 相似文献
5.
In March 1985, the National Library of Medicine (NLM) began implementation of DOCLINE, its automated interlibrary loan request routing and referral system. By the end of fiscal year (FY) 1987, over 1,400 biomedical libraries in all seven regions of the Regional Medical Library network were using the system. This report summarizes the findings of an analysis of the interlibrary loan (ILL) requests received in FY 1987, comparing the results with a similar analysis done in FY 1984 to describe any changes in the requests or service which might be attributable to DOCLINE implementation. DOCLINE has had a substantial impact upon ILL loan service at NLM. An increase in the number of ILL requests (35% over FY 1984) can be attributed to the speed and ease with which requests may be routed to NLM through DOCLINE. Requests which cannot be filled by local or regional libraries are automatically routed by the system to NLM as the library of last resort. NLM's fill rate for serial requests has declined, however, from 78% filled in FY 1984 to 67% filled in FY 1987. Some of the decline results from the 11,000 requests that NLM did not fill because the borrowing libraries were not willing to pay the NLM charge for filling the loans. 相似文献
6.
天津市高校图书馆馆际互借自动化管理的实现 总被引：1，自引：0，他引：1
天津高校图书馆用天津高校统一使用的自动化管理系统来实现馆际互借的自动化管理,实现方法包括馆际互借的原则、自动化管理系统参数的设置以及馆际互借的服务流程。影响天津地区高校图书馆馆际互借的因素包括服务理念;宣传力度;馆藏文献质量、数量和种类;地理位置及院校之间专业设置的相近度。为了更好地提供馆际互借服务,天津高校图书馆联盟应该加强4个方面的工作。 相似文献
7.
Flipped Interlibrary Loan (F.I.L.L.): Putting Interlibrary Loan in the Driver's Seat of Acquisitions
Daniel L. Huang 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3-5):61-74
Interlibrary loan (ILL) is an important service point in the academic library, a channel through which patrons can ask for specific books and expect that those books will be made available to them. Examining the methods in which libraries handle those requests may reveal new workflows wherein ILL can influence the direction of the library's permanent acquisitions. ILL data is able to drive immediate purchases of user-requested titles but also more complex models of acquisition. By comparing circulation rates and expenditures against traditional book-approval plans, acquisitions departments may also measure the financial effectiveness of purchase-on-demand programs and use them to both supplement and supplant those approval plans. At the core of Lehigh University's efforts is an internal library philosophy called “Flipped Interlibrary Loan” (F.I.L.L.), by which ILL can and should inform permanent acquisitions for the library collection. 相似文献
8.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):75-80
Abstract Chapter 7 discusses additional considerations an ILL department supervisor might face: handling requests from far-flung distance education students, providing a library photocopy service, or selecting a document supplier for unmediated ILL. The unique challenges of medical libraries are also discussed. 相似文献
9.
The need for a cost-performance analysis of TWX-mediated versus mail-mediated ILL requests is presented. Three hypotheses are proposed: (1) Unit cost for TWX-mediated ILL requests is greater then for mail-mediated ILL requests; (2) Completion time is shorter for TWX-mediated ILL requests than for mail-mediated ILL requests; (3) An analytic model can be developed that can be used to generate administrative data concerning a TWX installation. The data presented support all three hypotheses. It is shown, also, that through the use of this model a library can arrive at a cost for service of TWX versus mail-mediated ILL. 相似文献
10.
Adebola Fabiku Laura Tomcik 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3-5):137-150
Interlibrary loan (ILL) is a service that increases user access to resources, however it is of little use if no one knows about it. ILL statistics at libraries generally show that the service as a whole is well used, but upon closer inspection it becomes clear that these high usage statistics are generated by library power users, and not by new, novice, or intermediate users. When conducting thorough research, it frequently extends beyond the holdings of an individual library, which makes ILL essential. Therefore, it is important for users to know about and use this service. While ILL enhances what libraries can offer, very few libraries focus their marketing on ILL. Instead, most libraries simply lump ILL into the marketing of library resources and services in general. In this article we analyze libraries that have broken out of the mold to market ILL in innovative, cost-effective ways, and we will share the marketing campaign we undertook at Wheaton College (IL). 相似文献
11.
ABSTRACT From Jan.-April 1996, the University of Evansville Libraries compared the EBSCODOC and CARL UNCOVER document delivery services in the context of fulfilling article requests that were not completed using the OCLC/ILL subsystem as well as in providing “rush” service. Both services had comparative strengths and weaknesses. EBSCODOC's strength was its comprehensiveness; its weakness was speed of delivery. CARL UNCOVER's strength was the speed and reliability of delivery; its weakness was a 41% rate of fulfillment. Recommendations include further testing of full-text document suppliers in order to identify the best service or services to completely meet the needs of academic libraries. 相似文献
12.
Abstract Providing distance learners access to library services does not automatically translate into usage of those resources. The literature on information-seeking behaviour of distance learners has indicated that they prefer to use local resources, as well as Web-based resources. This study investigates perspectives on library services and available resources for distance learners in the Teacher-Librarianship by Distance Learning program at the University of Alberta, Edmonton, Canada. The findings suggest that distance learners in this program tend to rely on local and familiar resources, have a lack of awareness or understanding of certain library services provided to them, rely heavily on electronic full-text availability, and may feel isolated from fellow students, resulting in low collaboration in the process of accessing information. The researchers suggest developing effective marketing strategies and collaborating with faculty to promote usage of library services provided to distance learners. 相似文献
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14.
CALIS全国医药文献馆际互借核心服务系统的构建 总被引：1，自引：0，他引：1
在分析全国医药文献资源特点和医药图书馆馆际互借工作现状的基础上,指出医药文献馆际互借工作面临的问题和困难,并根据全国医药文献资源分布特征,提出构建CALIS全国医药文献馆际互借核心服务系统。该系统依托CALIS馆际互借系统软件,整合优势资源,优化运行机制,切实提高了馆际互借服务的效率和文献需求满足率,是一个可供其他专业学科领域参考和借鉴的馆际互借服务新模式。 相似文献
15.
ABSTRACT ILL Manager is a complete interlibrary loan system designed and marketed by the Research Libraries Group, Inc. Based on the ISO ILL protocols, ILL Manager can function as a distributed peer-to-peer system, sending and tracking requests directly with partners that also operate on an ISO-compliant system, server to server. ILL Manager can also trade requests with partners still residing on the centralized OCLC and RLIN ILL systems by sending protocol messages through ISO-compliant gateways to those systems. Users of ILL Manager search any Z39.50 compliant catalog, transfer bibliographic data into an ILL workform, and send protocol-compliant requests to virtually any resource-sharing partner. By achieving one workflow for all ILL transactions and automating many routine procedures, ILL Manager has potential for greatly reducing ILL unit costs. 相似文献
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17.
Frederic Naazi-Ale Baada Azerikatoa D. Ayoung Stephen Bekoe Fuseini Bawah Azindow 《International Information and Library Review》2020,52(1):10-31
AbstractThe availability and quantum of resources at the disposal of libraries greatly influence service delivery. This study seeks to assess the adequacy and effect of attenuating resources on the quality of public library services and the barriers to accessing sufficient resources for the provision of quality services. Based on a qualitative approach, the study interviewed 32 participants drawn from three regional libraries, using purposive and convenience sampling methods. Data were analyzed using interpretative techniques. The results showed that all three regional libraries were highly under resourced in terms of qualified personnel, physical resources, and current library materials which ultimately resulted in low patronage of the library facilities. A major concern was the absence of a National Library and Public Library Policy guiding the establishment of public libraries in Ghana. We strongly suggest that the new public library service bill should include a statutory formula for resource allocation to public libraries. Though our research concentrated on Ghana, the implications of the study are of great value to similar contexts. 相似文献
18.
Kurt I. Munson Devin Savage 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4-5):191-200
Students look to interlibrary loan (ILL) as a mechanism for acquiring textbooks. What are the students’ expectations of ILL and can ILL meet those expectations, especially given that textbooks are perceived as difficult to borrow? This article reports the findings of a survey designed to determine the expectations of students who had placed ILL requests for textbooks. By analyzing the records for those students’ requests using data from ILLiad, the degree to which students’ expectations can be met was determined. Students’ flexibility with editions provides ILL staff methods to increase fill rates and improve service. 相似文献
19.
Moid A. Siddiqui 《International Information and Library Review》2013,45(4):329-338
This paper describes the statistics of 1340 inter-library loan/photocopy (ILL) requests processed by the Reference & Information Services Division of the King Fahd University of Petroleum & Minerals (KFUPM) Library, Dhahran, Saudi Arabia from 1 April 1985 to 31 March 1986. The objective of compiling the statistics is to assess the weak and strong areas of the library’s collection so that necessary steps may be taken to balance the collection. Also, it is hoped that these statistics would provide valuable results which will help in managing ILL in future as the number of ILL requests are increasing every year. 相似文献
20.
大学图书馆成效评估是对用户在接触图书馆所提供的资源、服务和活动之后所发生的改变进行评估。绩效评估关注图书馆投入与产出的效率,成效评估关注图书馆服务的影响与效果。大学图书馆成效评估的内容主要包括对学习、研究、教学的影响评估。该文结合国外大学图书馆成效评估的实践案例,对大学图书馆成效评估的定义、内容、意义以及评估指标体系等进行探索。成效评估是基于用户为中心的新的评估理论和方法,有利于争取社会各界对图书馆的支持和提高图书馆服务质量。 相似文献