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1.
In light of the media industry’s growing focus on audience engagement, this article explores how online and offline forms of engagement unfold within journalism, based on a comparative case study of two American public media newsrooms. This study addresses gaps in the literature by (1) examining what engagement means for public media and (2) applying the concept of reciprocal journalism to evaluate the nature of reciprocity (direct, indirect, or sustained) in the give-and-take between journalists and their communities. Drawing on direct observation and in-depth interviews, this article shows how this emerging focus on engagement is driven by public media journalists’ desire to make their relationship with the public more enduring and mutually beneficial. We find that such journalists privilege offline modes of engagement (e.g., listening sessions and partnerships with local organizations) in hopes of building trust and strengthening ties with their community, more so than digital modes of engagement (e.g., social media) that are more directly tied to news publishing. Moreover, this case study reveals that public media organizations, in and through their engagement efforts, are distinguishing between the communities they cover in their reporting and the audiences they reach with their reporting. 相似文献
2.
This case study explores relationships among news organizations in one media ecosystem to determine how willing journalists may be to form a more collaborative information network. A three-step, mixed methodological approach is employed: the ecosystem was “mapped”; an ongoing dialogue with journalists was initiated, and in-depth interviews were conducted with journalists and community storytellers to understand existing news flow in this region. Preliminary findings suggest a willingness to collaborate; however, legacy media may have more reservations about collaboration than journalists at community newspapers, public broadcasting stations, and entrepreneurial startups. 相似文献
3.
ABSTRACTBuilding upon the sociotechnical perspective presented by Lewis and Westlund (2015, “Actors, Actants, Audiences, and Activities in Cross-media News Work: A Matrix and a Research Agenda.” Digital Journalism 3 (1): 19–37. doi:10.1080/21670811.2014.927986), this study examines organizational dynamics, technological affordances and professional challenges of engaged journalism practices by analyzing how Hearken, one of the most celebrated audience engagement companies, and its tools and services are being implemented in 15 U.S. news organizations. This framework identifies Hearken and organizations like it as important “external actors” providing technological “actants” that are shaping how newsrooms report the news by providing ways for audiences to be brought into producing the news, particularly during the earlier phases of the reporting process. Based on in-depth interviews, we find that nearly every news organization in our sample reports some measure of success by using Hearken for involving audience members throughout the production of news. At the same time, we also identify how this implementation is significantly shaped by organizational imperatives and the models particular organizations create for producing audience-centric news work. Ultimately, this study presents a partial update to the decades-long literature on participatory journalism by suggesting that engaged journalism practices actually create opportunities for meaningful audience involvement. 相似文献
4.
ABSTRACTThis article investigates how digital news editors perceive the uses and implications of audience analytics in contemporary digital newsrooms. Based on 21 interviews with digital news editors at 11 Belgian news organisations, including 7 national newspapers, one news magazine, one public and one commercial broadcaster, and one digital-born news medium, the study shows how audience analytics have become normalised in these digital newsrooms and how, in the perception of those who use them, tools for capturing audience behaviour data inform and shape their daily work practices and organisational strategies. Combining insights from literature with empirical findings, the study distinguishes six uses of audience analytics: Not only do analytics inform editorial decisions on (1) story placement, (2) story packaging, (3) story planning and (4) story imitation, but they can also serve as instruments for (5) performance evaluation and (6) audience conception. Overall, the digital news editors are convinced that audience analytics support rather than harm their journalism. 相似文献
5.
《Journalism Practice》2013,7(4):383-398
In this paper, we examine the inverse and converging movement of two sets of institutions: news organizations, as they find that part of their mission necessarily includes hosting an unruly user community that does not always play by the norms of journalism; and online media platforms and social networks designed for users to share content, as they find that the content being shared is often much like news, some of which challenges their established user guidelines. We draw on in-depth interviews to understand how each industry is finding itself increasingly on the other's turf and facing the challenges and tensions the other has long coped with, but from its own distinct vantage point. From this we explore the ways in which the roles of news provision and community management are increasingly intermingled—in ways that will continue to have an impact on both news organizations and social media platforms, along with their audiences and users. 相似文献
6.
Belgium-based Mvslim.com is a citizen media platform that aims to create a space for Muslims and non-Muslims to contribute content dedicated to challenging stereotypical portrayals of Muslims in legacy media. Launched in 2015, this non-profit digital media startup claims to reach over 10 million unique visitors per month worldwide and is one example of a successful grassroots citizen media initiative that attracts and appeals to a global community. Based on a combination of content analysis and in-depth interviews with the platform’s editors and contributors, this paper examines the citizen media practices used by the editorial team at Mvslim to foster participatory engagement amongst contributors and connect Muslims and non-Muslims. Theoretically, the study takes the practice approach proposed by Stephansen, which enables us to understand “what citizen media do” not only as news-making practices, but also as “public-making practices”. We argue that digitally native citizen media platforms like Mvslim are blurring the boundaries of journalism, as they can fulfil democratic functions once limited to legacy media. 相似文献
7.
Bartosz Wilczek 《媒体管理杂志》2013,15(2):88-129
ABSTRACTMedia managers and journalists have responded to digitalization over time by implementing online journalism and by converging and de-converging print and online newsrooms. Drawing on complexity and uncertainty theories, this article develops a cycle model, which furthers the understanding of why and how news organizations change. Qualitative and quantitative findings in two European legacy media companies indicate that managers are constantly striving to minimize their own complexity and uncertainty, which, in turn, drives change in news organizations through different stages that are characterized by economization and integration or investment and specialization. More specifically, under lower external and internal complexity and uncertainty, managers are pushing news organizations toward more economization and integration. However, they invest and specialize if either their external or their internal complexity and uncertainty increase. Moreover, the findings reveal the mechanism through which the internal complexity and uncertainty arise, and they show differences depending on the ownership structure of a news organization. 相似文献
8.
Jacob L. Nelson 《Journalism Practice》2018,12(2):204-219
Non-profit news publishers, a small but growing piece of the news media environment, often explicitly attempt to build strong ties with their audiences. Many assume this approach differs from that of legacy newsrooms, which have historically kept the audience at arm’s length. In this article, I argue that this distinction has blurred. In-depth interviews with reporters and editors at a daily newspaper (The Chicago Tribune) and a local news non-profit (City Bureau) reveal that: (1) both organizations are pursuing a more collaborative relationship with their audiences; and (2) this pursuit is ill-suited for the traditional mass audience approach to news production. I conclude that journalists aspiring to work more closely with the audience find greater success when that audience is narrow to begin with. 相似文献
9.
Magda Konieczna 《Journalism Practice》2020,14(5):592-607
ABSTRACTNews nonprofits in the U.S. have been proliferating over 15 years as a way of addressing troubles in the business model for news. For these newsrooms, collaboration, with each other and with mainstream news, has emerged as a key way to build readership and attain relevance in a crowded media space. Still, past research has told us that the strong connection to mainstream news has constrained these organizations’ critique of journalism. In Europe, nonprofit news remains nascent and represents a response to declining trust in and engagement with journalism, and rising populism across the continent. Against this very different context, this study examines two players at the forefront of the European news nonprofit movement. It demonstrates the path dependency inherent in the origins of these organizations: In Europe, they are a response to a different societal change, and thus developed rather differently than did their peers in the United States, with a focus on redefining the idea of collaboration and the role of their audiences by seeing citizens as collaborators, both in the creation and in the dissemination of news. By seeing citizens as collaborators, not just readers, they work to empower and build news audiences as well as participants. 相似文献
10.
Peter Bro 《Journalism Practice》2015,9(1):92-105
The original concept of gatekeeping within journalism was based on a particular research method, a particular sub-profession within the news media, and a particular—now extinct—technological platform. This article describes and discusses what has happened to the function of gatekeeping as new technologies have developed, and it suggests that three models of gatekeeping are present in the digital era. The first model is based on a process of information, the second model is based on a process of communication, and the third and last model is based on a process of elimination, where the function of gatekeeping is taken over by people outside the newsrooms. All three models have been part of the history of journalism from the very beginning, but their importance for news reporters and the news media have changed with the invention of new technological means, methods and tools. This reassessment of the principles, practices and new technological platforms for gatekeeping concludes by discussing the ways in which our models of journalism can affect not only researchers but also news reporters and audiences. 相似文献
11.
This study, based on case studies of three online newsrooms, seeks to understand the patterns of how journalists use social media in their news work. Through 150 hours of observations and interviews with 31 journalists, the study found that journalists are normalizing social media while also reworking some of their norms and routines around it, a process of journalistic negotiation. They are balancing editorial autonomy and the other norms that have institutionalized journalism, on one hand, and the increasing influence exerted by the audience—perceived to be the key for journalism's survival—on the other. In doing so, journalists are also seeing a reworking of their traditional gatekeeping role, finding themselves having to also market the news. 相似文献
12.
《Journalism Practice》2013,7(5):588-603
Hyperlocal journalism is thriving. This article describes the case of a Belgian regional newspaper experimenting with citizen journalism and user-generated content (UGC) for hyperlocal news coverage. For each municipality of the region, an online news page has been created where all citizen contributions are published side by side with professional stories on local community news and events. The fact that the UGC is not separated from the professional articles makes it an interesting case to examine commonalities and differences between both types of community reporting. The findings, based on a content analysis of 474 news items, suggest that the newspaper seems to use citizen volunteers primarily as a means to outsource the “soft”, “good” and “small” news coverage of local community life, while preserving the “hard” and “bad” news provision as the exclusive domain of professional journalists. Further, the study's findings support previous research indicating that (1) local community journalism is characterised by a mix of crime reporting and news coverage of fires and accidents, on the one hand, and positive human-interest stories about social club activities, cultural events, health and sports, and school life, on the other; and that (2) citizen journalists tend to rely heavily on first-hand witnessing and personal experience due to a general lack of access to official sources of information. 相似文献
13.
《Journalism Practice》2013,7(10):1220-1240
In recent years, the rapid expansion of Web 2.0 tools has opened new possibilities for audience participation in news, while “engagement” has become a media industry buzzword. In this study, we explore approaches to engagement emerging in the field based on in-depth interviews with editors at a range of news outlets from several countries, and we map these approaches onto the literature on participatory journalism and related innovations in journalism practice. Our findings suggest variation in approaches to engagement that can be arrayed along several related dimensions, encompassing how news outlets measure and practice it (e.g. with the use of quantitative audience metrics methods), whether they think about audiences as more passive or more active users, the stages at which they incorporate audience data or input into the news product, and how skeptically or optimistically they view the audience. Overall, while some outlets are experimenting with tools for more substantive audience contributions to news content, we find few outlets approaching engagement as a way to involve users in the creation of news, with most in our sample focusing mostly on engaging users in back-end reaction and response to the outlet’s content. We identify technological, economic, professional, and organizational factors that shape and constrain how news outlets practice “engagement.” 相似文献
14.
Sakulsri Srisaracam 《Journalism Practice》2018,12(8):1081-1090
Thai news organizations are developing innovative cross-media news strategies and several of these strategies revolve around social media, which are fast becoming a hub for repurposing and extending traditional content. This paper reports on an empirical study conducted by using in-depth interviews with journalists from the social-media teams of three news organizations in Thailand – PPTV HD36, Nation Multimedia Group and Thairath – to analyse storytelling strategies. The key finding shows that cross-media content can extend news coverage to different aspects of a story, to inform and explain issues, and engaging audiences. This study suggests the objective use and design of content by dividing it into four types, based on functions: repurposing, engaging, cross-promoting and extending exclusive content to new-media platforms, so that it is designed with narrative styles that will carry a story across multiple platforms while ensuring that the different aspects and presentations remain connected to the main issue. A clear understanding of the function to be served by content can help newsrooms to plan suitable narrative styles and the sequence in which long-tail journalism is distributed across platforms to ensure that the quality of journalism is upheld in respect of providing a well-rounded coverage of diverse issues. 相似文献
15.
This study seeks to understand how community newspaper editors negotiate the professional complexities posed by citizen journalism—a phenomenon that, even in the abstract, would appear to undermine their gatekeeping control over content. Through interviews with 29 newspaper editors in Texas, we find that some editors either favor or disfavor the use of citizen journalism primarily on philosophical grounds, while others favor or disfavor its use mainly on practical grounds. This paper presents a mapping of these philosophical-versus-practical concerns as a model for visualizing the conflicting impulses at the heart of a larger professional debate over the place and purpose of user-generated content in the news production process. Moreover, these findings are viewed in light of gatekeeping, which, we argue, offers a welcome point of entry for the study of participatory media work as it evolves at news organizations large and small alike. In contributing to a growing body of literature on user-generated content in news contexts, this study points to the need for better understanding the causes and consequences of journalism's hyperlocal turn, as digitization enables newswork to serve increasingly niche geographic and virtual communities. 相似文献
16.
In 2013, with the introduction of the Transparency Law in Spain, a number of Spanish newsrooms started working with data journalism methods. In Sweden, which has one of the oldest Freedom of Information acts in the world, newsrooms invested in the skill development of data journalism at approximately the same time. Because previous research suggests that access to public data has been one of the key driving forces for the development of data journalism worldwide, it is important to understand how legislation is actually shaping the practice of data journalism. Based on a survey of 66 key informants in Spain and Sweden and ten in-depth interviews with data journalists from five media companies in each country, we conducted a comparative study, building on the frameworks of media systems to explore data journalism practices in these two countries. The differences found indicate that the national and EU legislation in both nations shape journalistic strategies for accessing data, turning journalists at times into activists fighting for the right to access public data. Beyond the law, data journalists advocate for a transparency culture among the civil servants, in order to secure public accountability. 相似文献
17.
《Journalism Practice》2013,7(1):13-29
Although online journalism is still dominated by breaking news coverage, new genres are emerging that differentiate it more and more from old media journalism. This article explores the emergence of feature journalism in online newspapers. Through comparative qualitative text analysis of feature journalism in the US online newspaper palmbeachpost.com and the Norwegian online newspaper dagbladet.no, two widely different approaches to the production of feature journalism on the Web are uncovered and a critical perspective on the remediation of journalistic genres in online newspapers is elaborated. The analysis shows that both these approaches display a clash between discourses of traditional feature journalism and discourses of online communication. It further reveals that genre development in online journalism is a complex process marked by contradictions and inconsistencies and that online newsrooms are struggling to find solutions on how to differentiate online journalism from old media journalism. 相似文献
18.
There is a comprehensive body of scholarly work regarding the way media represent crime and how it is constructed in the media narrative as a news item. These works have often suggested that in many cases public anxieties in relation to crime levels are not justified by actual data. However, few works have examined the gathering and dissemination of crime statistics by non-specialist journalists and the way crime statistics are gathered and used in the newsroom. This article seeks to explore in a comparative manner how journalists in newsrooms access and interpret quantitative data when producing stories related to crime. In so doing, the article highlights the problems and limitations of journalists in dealing with crime statistics as a news source, while assessing statistics-related methodologies and skills used in the newsrooms across the United Kingdom when producing stories related to urban crime. 相似文献
19.
《Journalism Practice》2013,7(2):179-196
Almost 15 years after it started, civic journalism is waning. Some say that its practices have been integrated into the routines of news making without the label attached. Others say that it is simply dying. This study seeks to define the legacy of civic journalism by investigating the news practices in Savannah Morning News, a newspaper in Georgia, USA. Ethnographic observation and interviews found that the ideas of civic journalism were instituted in the newspaper through its presentation and the routines of discovering community news. However, it was less obvious in the discovery and gathering of news about larger events and issues. The role of the news organization in convening the public for problem solving has continued, but the role of championing particular solutions was not observed. 相似文献
20.
For sports actors, social media provide the opportunity to bypass sports journalism's gatekeeping function and to disseminate sports-related information to target groups directly. Thus, social media have been conceptualized as a competitor to journalism. We argue that the relation is much more diverse. We differentiate between competitive, integrative, and complementary facets of the relationship between sports journalism and social media. Our study focuses on complementarity and analyzes how far social and mainstream media serve as sources for each other. Therefore, we combine an online survey among 122 German sports journalists, an analysis of the Twitter networks of German sports journalists during the Winter Olympics 2014, and a content analysis of the most popular news items in social media. Results suggest that sports journalists perceive social media accounts of athletes as beneficial news sources, especially to gather inside information. Huge sports events influence the social media activities of sports journalists as they tend to have stronger connections to athletes at these times. Whereas social media appear to be significant sources for sports journalism, sports media content receives little attention in social media. However, our results indicate that sports journalism and social media indeed maintain a complementary relation. 相似文献