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1.
Due to increased numbers of diagnoses, targeted programs and initiatives, more students with autism spectrum disorder (ASD) are attending college (Heflin & Isbell, 2012; Zager & Alpern, 2007) but academic librarians and their staffs have not been trained to optimally serve this growing population. Utilizing wayfinding, think aloud protocol (TAP), retrospective think aloud protocol (RTAP), and a wearable camera, the actions, thoughts and feelings of a student with ASD and a neurotypical peer are evidenced as they navigate their campus library in search of materials. The library website, virtual maps to resource locations, and library workers served equally as enablers and barriers to both students in their information seeking. This study demonstrates that participant viewpoint ethnography is a viable research methodology for both neurotypical college students and those with autism.  相似文献   

2.
This article provides examples of event planning and programming provided for youth groups (middle school or high school students), and it offers tips to giving younger students a hands-on, educational, and entertaining academic library experience. Buy-in from administration is important, and the inclusion of all library staff will turn what could be an overwhelming task for a single librarian into a team building, uplifting event for everyone involved.  相似文献   

3.
Habitual wayfinding is a revised wayfinding model for academic libraries, where there is a high percentage of repeat users. Using the unique spatial characteristics of a specific academic library, this study explores the wayfinding patterns of repeat users and evaluates the impact of patrons' travel habits on their library space usage. The GIS tool ArcMap is employed to visualize library traffic and detect potential patterns of habitual wayfinding. The impact of habitual wayfinding behaviors on library space usage is analyzed. Findings suggest that travel habits formed through past frequent actions can lead to consistent navigation preferences toward certain function units and significant usage differences even within the same function unit in a library. In addition to proposing this modified wayfinding framework and studying its relevance in explaining library space usage patterns, this study also makes a methodological contribution through a novel approach of detecting potential traffic patterns by visualizing routing data and quantifying its details at the route segment level. The framework, methodology, and findings have important implications for understanding space use in academic libraries and can be valuable to libraries considering conducting space evaluation and space rearrangement projects.  相似文献   

4.
A multi-method case study research design, guided by Passini's conceptual framework of wayfinding, was employed to investigate library user wayfinding behavior within the entry area of a medium-sized public library facility. The case study research design included document review of the library's wayfinding information system; unobtrusive observation of library user wayfinding behavior; intensive interviews with library users to discuss their views on wayfinding in the library; and an expert review with library staff and a library wayfinding and signage expert to validate research findings. Overall, the study found library users' wayfinding behavior to be generally inconsistent over time, but that there are users who stick to predominant segments (those segments used heavily to connect two particular nodes, or stops). Those segments tend to be the straightest or most direct segments connecting two given nodes. Also, users appear to employ Passini's wayfinding styles more often than his wayfinding strategies, but additional research is needed that delves more deeply into these cognitive processes.  相似文献   

5.
Today's managers of library journal collection budgets experience pressures from shrinking resource allocations and rising costs. Consequently, they seek ways to assess the value of their collections in relation to user needs. This study at Montana State University seeks to understand what resources users (both faculty and graduate students) are citing in their research, the breadth of the information cited that is provided by the Library, how the Library's proactive and reactive efforts might influence user satisfaction with the information resources provided, and how user perceptions align and differ from information realities. It takes a unique approach by comparing LibQual+® survey results and faculty and graduate student citation behaviors.  相似文献   

6.
The public library facility design literature identifies the importance of understanding patron wayfinding behavior and designing around it, and this research is a first step toward answering that call. Unobtrusive observation is conducted of library patrons' initial wayfinding behavior from the two entrances of a medium-sized public library in south Florida. Although more than 100 entry routes are observed during this study, less than a quarter of those routes are taken by over 75% of observed patrons as they enter the facility, indicating that certain entry routes are extremely popular. Library personnel can use geographic information systems (GIS) to map the most popular routes. Then they can use information about which entry routes are most popular to increase the level of wayfinding ease in the entry areas of the facility and to strategically market library materials and services along highly-trafficked entry routes.  相似文献   

7.
During the spring 2007 semester, a large cohort of undergraduates enrolled in the BUS110 course offered through the Stony Brook University College of Business. The business librarian and other library instruction librarians provided single library sessions to all sections of the course. Toward the end of the 1-hour library information session, the students were asked to fill out an online user satisfaction survey to assess how much they had learned and to evaluate the teaching tools and methodology of the librarians. Toward the end of the semester the business librarian posted a follow up survey to the BUS110 Blackboard site to assess whether the students had used the resources demonstrated by the librarians in the library session, whether they had had follow-up interactions with the librarians, and whether they had positive attitudes toward the library, librarians, and business databases. The majority of students had used the databases and had a positive attitude toward the instruction and the library.  相似文献   

8.
An experiment in a public library demonstrates that Passini's conceptual framework of wayfinding can be applied to public library patron wayfinding behavior. Participants were asked to think aloud while completing prescribed wayfinding tasks. Findings indicate that library patrons use all five of Passini's strategies to varying degrees, supporting the need for further research testing this framework with library patrons. Participants were given varying level of details on Passini's strategies prior to completing the wayfinding tasks, and that intervention had no significant effect on the results.  相似文献   

9.
In the past decade, User Experience research and design has gained significant traction in the business world. It also has much to offer to academic libraries. In this framework, the center of attention is always the users and their experience with an organization at all physical and digital touchpoints. User Experience research can be used to discover how patrons interact with the library as well as any potential trouble spots, where patrons become frustrated or even choose not to use the library at all. This research can then be used to inform user-centered design. User Experience research is an iterative process, and the work of discovering how patrons experience the library is never done.  相似文献   

10.
《资料收集管理》2013,38(3):81-101
Wayfinding in libraries can be a difficult and challenging task, and yet few studies of wayfinding have been concerned with libraries. Although it is true that the library and information science literature includes studies designed to measure user frustration, wayfinding problems as a cause of frustration have been neglected here, too. This is an investigation to determine if signs have an impact on the success of library users in locating what they need. Using the University of Rhode Island Library as a laboratory, the authors designed a survey instrument to evaluate users' perceptions of the value of directional and locational signs. Dala confirmed previous observations of user search difficulties. Although local in focus, the study has implications for most academic libraries.  相似文献   

11.
ABSTRACT

Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to conceptualize how information should be classified and presented on the library's main page. Usability scenarios and think-aloud protocols were used to explore how students, especially those new to the campus, conceptualize the information-seeking process and how they go about conducting a search. Participants included library employees, university faculty, staff, and students. These methods can be replicated by any library, large or small, and demonstrate that even small-scale usability evaluations can improve patrons' understanding of and access to library resources.  相似文献   

12.
《Research Strategies》1998,16(1):29-39
Many students assigned independent research investigations as class projects do not recognize the role that library research plays in project development. They often have trouble applying their basic library skills to a more sophisticated review of the literature and relating their own survey data to published research. In order to coordinate research guidance for a senior-level class at the University of Delaware, a library instruction session was expanded into a program of continuous faculty-librarian support for students completing the class project. A flow chart of project steps was modified successfully to include opportunities for instructor and librarian consultations and checkpoints for problem identification.  相似文献   

13.
This research presents the results of a project that investigated how students use a library developed mobile app to locate books in the library. The study employed a methodology of formative evaluation so that the development of the mobile app would be informed by user preferences for next generation wayfinding systems. A key finding is the importance of gathering ongoing user feedback for designing useful and used mobile academic library applications. Elements and data points to include in future mobile interfaces are discussed.  相似文献   

14.
Few studies have investigated the psychometric property of new instruments developed locally to assess students' library experience, such as their behavior, perception and attitude toward library use. Validating a survey instrument is critical because using untested assessment instruments is more likely to lead to a lack of credibility in the results, as well as a lack of accuracy in the study's purpose (Sullivan, 2011). This study used data from a locally developed student library experience survey distributed in Spring 2018 at a large public research university library to examine undergraduate and graduate students' behaviors, attitudes and perceptions of library use. To test the validity of the survey as to whether six subdomains of the library experience survey contributed to a single construct, library experience, the study used Rasch model framework. This study contributes to the field as a first example using the Rasch model for library assessment purposes. Suggestions for best practices are discussed.  相似文献   

15.
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16.
Abstract

Librarians have been seeking solutions to improve library user experience. The popularity of mobile devices leads to the increasing demand for reliable and efficient wireless communication in libraries. The City Tech librarians make an effort to improve Wi-Fi network to address such challenge. The Wi-Fi survey results indicate that students are dissatisfied with the library Wi-Fi access and hope to get better wireless communication for their mobile devices. To seek approaches to the improvement of Wi-Fi speed and reliability, the authors adopted NetSpot Pro loaded with the library building map to audit wireless network performance. The Wi-Fi site survey shows the library Wi-Fi network has not only weak Wi-Fi signal strength, but also experiences severe interference and overlapping channels. The study suggests that the Library and campus IT can enhance the Wi-Fi network performance by adding more wireless APs and optimizing the locations of existing APs, Wi-Fi network setting, and wireless connection procedure. By upgrading the CUNY Fiber Network and network improvement strategy, the Library can provide effective wireless communication for student learning and research, and ultimately give students memorable library experiences.  相似文献   

17.
《Research Strategies》2001,18(3):191-201
In March 2000, all 188 University of Southern Colorado (USC) nonlibrary faculty members were surveyed to determine their needs and opinions regarding library research instruction. Forty-four (23.40%) of the faculty responded to questions concerning their past experiences with library research instruction, the frequency with which they use various library and Internet resources, the types of library research instruction they currently use with their students, and their level of support for proposed new programs. Results showed an overwhelming interest on the part of respondents for an online library research skills tutorial. The survey also revealed the need for professional development opportunities for faculty. A higher proportion of respondents with 10 years or less of teaching experience than those with more than 10 years of experience indicated they had received formal library instruction from a librarian. However, no direct correlation could be shown between years of teaching experience and respondents' perceived value of library research instruction. Nor did a correlation exist to show that respondents with fewer years of teaching experience were more likely to ask a librarian to provide formal library instruction to their students. In fact, respondents with more than 20 years of teaching experience provided most types of library instruction more often than less experienced respondents. Overall, USC faculty rated their students' abilities to conduct library research very low. However, they had slightly more confidence in their students' abilities to find, evaluate, and use information they found on the Internet over information from traditional print sources.  相似文献   

18.
In order to assess the current status of MEDLINE training provided by schools of library science, a survey was conducted of those schools having an educational identification code issued by the National Library of Medicine. Information was gathered on such variables as the instructors' background and preparation, the course objectives and content, and the amount of on-line experience provided to students in each of eleven programs. An evaluation of these measures indicates that more opportunities to gain experience in using MEDLINE should be initiated by library schools and that current efforts should be continued and expanded. Specific recommendations for accomplishing these goals are outlined; they are addressed to health sciences librarians, library school educators, the Medical Library Association, and the National Library of Medicine.  相似文献   

19.
ABSTRACT

The institutional repository (IR) can be a dynamic, online collection of research, writing, and projects conducted by a university’s faculty and students. IRs are also important tools that allow a library to create a connection with faculty and students. This report will identify the services and content essential to a successful institutional repository, discuss how to build a team of talented experts to build and market the repository, address the creation of a business plan and strategies for marketing and building social media presence, and conclude with thoughts on how to develop, process, and publish journals locally and sustainably.  相似文献   

20.
《Research Strategies》2004,20(1-2):23-34
This study investigates information-seeking behavior of one particular segment of international students—international students seeking degrees in the field of business. The author surveyed domestic and international business students enrolled in the College of Business at the University of Illinois at Urbana-Champaign. The survey was designed to compare their perceptions of library services and information-seeking behaviors. This study focused on three aspects: (1) how domestic and international business students assess the effectiveness of library instruction sessions; (2) how domestic and international business students use library services; and (3) how domestic and international business students use the Internet for their research. The survey results offer insights into understanding different perceptions of these two student groups with respect to their library use patterns and research strategies.  相似文献   

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