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1.
Team processes, team conflict, team outcomes, and gender: An examination of U.S. and Mexican learning teams 总被引：1，自引：0，他引：1
Warren Watson Danielle Cooper M.A. Jose Luis Neri Torres Nancy G. Boyd 《Int J Intercult Relat》2008,32(6):524-537
Team learning is growing rapidly in popularity in United States (U.S.) and Mexican universities. This instructional approach consists of using learning teams in which participants are required to work together regularly for a semester period of time and produce evaluated team outcomes. These team outcomes, along with their individual performance, have a significant impact on each individual's final assessment. We compare team processes, team conflict, team outcomes, and gender interaction in Mexican and U.S. student teams. U.S. teams report more team-oriented behavior and more cohesiveness, and Mexican teams report more self-oriented behavior and more conflict. Nationality (United States or Mexico) has a moderating effect on the relationship between gender heterogeneity and cohesiveness and conflict. Suggestions are given for applications and future research. 相似文献
2.
Use of evaluative devices by youth for sense-making of culturally diverse interpersonal interactions
Building upon recent research that defines psychological development as a continuous process of sense-making situated within a cultural and historical context, this paper explores how culturally diverse youth growing up in New York City use evaluative language to enact relational complexity as they make sense of technologically mediated interpersonal interactions with their peers. Forty-four individuals (ages 15–20) participated in a quasi-experimental research workshop that engaged them in the process of sense-making by asking them to write projective narratives toward a vignette depicting text-massage mediated interpersonal interaction embedded among monocultural and bicultural group of peers. Data analyses focus on evaluative devices used by youth and manifest the relational flexibility of sense-making by immigrant youth and their U.S. born peers across diverse relational dimensions. Results suggest that immigrant youth are able to coordinate diverse ways of interpreting interpersonal interactions across relational dimensions, manifest by varied use of logical/hypothetical, causal and affective evaluative devices. In contrast U.S. born youth largely use same frequency of evaluative devices across two relational dimensions. Statistical analysis highlights the use of affect in projective narratives by exploring a discursive learning hypothesis: that higher use of emotions in the process of sense-making by U.S. born youth gradually scaffolds the use of emotions in narrative by immigrant youth. 相似文献
3.
Innovative work behavior is a key organizational competence. Informed by a framework for describing the role of cultural competences as an antecedent for international business performance this study seeks to explicate the connection between individual multiculturalism and innovative work behaviors, with cultural intelligence as a mediating variable. The empirical tests, using a culturally diverse sample of 157 employees of a large, international, Dutch-based staffing agency, reveal that cultural intelligence fully mediates the effect of multiculturalism on innovative work behaviors. The mediation appears robust to various individual and departmental characteristics. These outcomes have implications for the selection and development of employees in innovative organizations and for innovation and international business research. 相似文献
4.
This study explores the relationship between interpersonal and social behaviors and patterns of success and failure in cross-cultural adaptation. Seven interpersonal communication skills often mentioned as being important to cross-cultural adaptation were studied: empathy, respect, role behavior flexibility, orientation to knowledge, interaction posture, interaction management and tolerance for ambiguity. For each dimension, behavioral observation indices were developed. Following a week-long predeparture training program, behavioral assessments were made on these dimensions for each person in a group of technical advisors and spouses assigned to two-year postings in Kenya. One year later, an in-the-field follow up study was conducted to assess shock dynamics, psychological adjustment, and vocational and interactional effectiveness of these individuals. Comparisons of pre and post-test measures indicated that each of the focal dimensions predicted patterns of success and failure in adaptation with varying degrees of adequacy. These results and implications for further research, and cross-cultural training and selection, are explored in the final section of the article. 相似文献
5.
Maria Rita Rudden 《Int J Intercult Relat》1978,2(4):410-425
This study examines Mehrabian's claim concerning the cross-cultural generality of implicit metaphors that underlie a set of coding rules for the interpretation of nonverbal behaviors. Responses of Japanese and American school teachers were used to discover whether observers from two different cultures interpret nonverbal behaviors during interpersonal communication according to the three-dimensional metaphorical scheme proposed by Mehrabian and to assess the degree of intercultural consensus about dimensions and interpretations. Factor analysis, factor structure comparisons, and multiple discriminant analysis yielded evidence of significant differences between groups both in the dimensions used and in the interpretations of nonverbal cues along those dimensions. 相似文献
6.
Hiroko Nishida 《Int J Intercult Relat》1985,9(3):247-269
This study explores the relationship between language and communication skills and patterns of success and failure in the cross-cultural adjustment of Japanese university students. Seven interpersonal communication skills which were selected by Ruben and Kealey as important to cross-cultural adjustment were examined: empathy, respect, role behavior flexibility, orientation to knowledge, interaction posture, interaction management, and tolerance for ambiguity. Besides these skills, language was taken into consideration as a major component influencing Japanese intercultural communication. The behavioral assessment method developed by Ruben was utilized to measure communicative performance and behaviors of Japanese university students who visited the United States for 4 weeks for their English training. In order to assess the language skills of these individuals, listening, speaking, structure and written expression, and vocabolary and reading comprehension skills were measured. At the end of their stay in the United States, the dimensions of culture shock, psychological adjustment, and interactional effectiveness were examined. Comparisons of pre- and post-test measures indicated that six out of the seven communication behaviors observed in the Japanese students did not predict success or failure in adjustment to the United States. Only ambiguity tolerance yielded correlation with culture shock. However, speaking and listening skills were closely correlated with interactional effectiveness. 相似文献
7.
We investigated whether members of virtual teams from the U.S., India, and Belgium perceived the same interaction behaviors to be critical for team functioning as Dutch members from an earlier study. Thirteen virtual team workers from the U.S., 11 from India, and 11 from Belgium were interviewed by means of the Critical Incident Technique Flanagan [Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 51, 327–358]. The total number of critical incidents from all countries was 493 and most incidents could be grouped into the same 13 categories as those found in the original Dutch study. However, the results showed that the distributions of the critical incidents from the American, Indian, and Belgian respondents differed from those of the Dutch. Indian and Belgian respondents also mentioned a new category of critical incidents: Respectfulness. The cultural differences were interpreted by means of Hofstede's [Hofstede, G. (2001). Cultures consequences: comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, California, U.S.: SAGE Publications] dimensions. 相似文献
8.
This study aims to explore, identify, and theorize cross-cultural adjustment processes experienced by Turkish graduate students in Japan. Data were collected via semi-structured interviews, and 20 participants (ages 25–37) answered the questions. Grounded theory was followed as the research method, and the analysis suggested a grounded theory of transitioning to Japanese interpersonal processes. Our explanatory model comprises five categories: (1) culturally centered expectations, (2) interpersonal experiences in socialization, (3) skills for interpersonal relationships and culture-specific behaviors, (4) relational outcomes, and (5) resolution strategies for difficulties during adjustment process. We observed that participants had interpersonal expectations based on their past experiences in their native culture but acquired behaviors specific to Japanese culture or avoided certain behaviors specific to Turkish culture. Moreover, their initial interpersonal strategies mostly failed during their transition to Japanese interpersonal relationships, and participants subsequently reduced their effort to form new friendships, with withdrawal suggesting an impaired transition to Japanese interpersonal processes from a Turkish cultural perspective. However, many students eventually adjusted the way they related to others to a more Japanese style, which was not necessarily a negative outcome. Thus, we distinguish between expectations (i.e., forming close relationships) and outcome (i.e., adjusting to Japanese interpersonal relations) to clarify the distinction between adjustment and well-being. 相似文献
9.
Team heterogeneity research has been traditionally dominated by atomistic or single-culture assumptions. This study extends this stream by investigating the influences of cooperation and culture on the link between leader–member skill distance (one special type of team heterogeneity) and team performance. Building upon input-process-output framework from the perspective of individualist and collectivist cultures, we propose that the association between leader–member skill distance and team performance has an inverted-U shape in individualist cultures. Further, in such cultures, team cooperation can augment the positive effect of leader–member skill distance on team performance. In contrast, in collectivist cultures, the association between leader–member skill distance and team performance has a monotonic and positive shape, and team cooperation will attenuate the positive effect of leader–member skill distance on team performance. We find the empirical support for our views with a mixed-methods design: a qualitative study interviewing informants in different cultures to clarify the psychological mechanisms, and also a quantitative study analyzing the data from US’s National Basketball Association (NBA) and China Basketball Association (CBA). 相似文献
10.
The formative work on intercultural communication competence reflected a wide array of definitions and methodologies. In the years since it was introduced the impact concept has been substantial. First, the ICC conceptualization provided a linkage between interpersonal communication and intercultural communication. Second, the ICC concept contributed to the shift away from linear, information-transmission views of communication, in favor of transactional, constructivist perspectives on the process—perspectives that emphasized meaning and interpretational dynamics, rather than solely messages and media. Third, attention to ICC made it clear that intercultural knowledge and good intentions—without the appropriate behaviors—often lead to other-than-intended outcomes. Conversely, a culturally defined skill set, without more general knowledge, may result in outcomes that are only appropriate in particular cultural settings. Fourth, while “intercultural” began as a somewhat limited concept referring to interactions between individuals from differing national backgrounds, the concept of “culture” gradually expanded to regional, ethnic, organizational, occupational, and relational entities. Scholars of the day may have failed then to recognize the importance of the concept. Nonetheless, the competence concept envisioned in our earliest work has been influential in into writings in many areas, including relationships, organizations, healthcare, leadership and other areas (Ruben, 2006, 2014). One can only imagine how the concepts of intercultural, communication, and competence will evolve and influence the shape of future scholarship and practice within communication and other social science endeavors in the years ahead. 相似文献
11.
Ling-Hui Hsu 《Int J Intercult Relat》2011,35(6):853-866
Traditional studies of ethnic relations focus on racialization between Whites and Blacks, or ethnic stratification between Whites and people of color. This study aims at broadening conventional studies of interethnic relations to examine racial attitudes among people who have internalized more than one culture – i.e., the biculturals and multiculturals. Social psychological research suggests that bicultural individuals are capable of switching between two cultural meaning frames depending on contextual demands. Bicultural individuals vary in how well they integrate the two cultural identities internalized in them – i.e., their bicultural identity integration levels (BII levels). Their BII levels lead to either culturally congruent or culturally incongruent behaviors among bicultural individuals. The underlying assumption of linguistic intergroup bias indicates that people tend to describe more abstractly observed positive ingroup behaviors and negative outgroup behaviors and describe more concretely observed negative ingroup behaviors and positive outgroup behaviors. In this study, bicultural Asian American participants are hypothesized to use language of either higher or lower abstraction to describe actions of positive and negative valence performed by either ethnic Asians or European Americans depending on the cultural priming they received and their BII levels. The demonstrated pattern of ingroup enhancement and outgroup derogation of the bicultural participants point out the perceived ingroup/outgroup orientation of these biculturals towards their coethnics and people of the mainstream culture. Effects of the cultural priming and impact of BII levels are also discussed. 相似文献
12.
The purpose of this paper was to explore interethnic perception in an ethnically mixed society, and to examine the relationship between the degree of stereotyping toward certain ethnic groups and interethnic interpersonal communication and social capacity variables, such as education, age, occupational status, length of stay in the U.S., and English fluency. The study focused on three major aspects of stereotyping: homogeneity, polarity, and favorableness of interethnic attitudes. Homogeneity was defined as the degree to which an individual differentiates dimensions of perception, while polarity was the degree of extremity—either positive or negative—of perception. Favorableness was the degree of positive attitude toward other ethnic groups.The study was based upon a random survey conducted from 1978 to 1979 of five ethnic groups in Hawaii, including 401 Koreans, 203 Japanese, 200 Caucasians, 199 Samoans, and 208 Filipinos. Six bipolar dimensions of perception were explored: responsible-irresponsible, friendly-unfriendly, independent-dependent, good-bad, hard working-lazy, and wise-foolish. The results indicated that interethnic interpersonal communication had the strongest relationship with the level of favorableness. The hypothesized relationships between the social capacity variables and stereotyping were statistically significant, although the magnitude of the relationships were small. 相似文献
13.
It has been argued that sports contexts may be suitable venues for reducing intercultural hostility, including its more extreme forms, yet empirical evidence remains scarce. The present study investigated the main and interactive influence of two sets of factors on support for violent extremism: (a) ethnic diversity of teams, that is, the heterogeneity of the team members’ ethnic origins, and (b) team members’ intercultural perceptions, including perceived social capital, contact experiences and diversity ideologies within the team. Individual-level data from 257 players nested within 36 German soccer teams were combined with assessments of the ethnic diversity of each team based on a genealogical database. Multi-level analyses were conducted. Some evidence suggested that higher ethnic diversity within a team and frequent inter-ethnic contact between its players were associated with more extremism. However, cross-level moderation analyses showed that ethnic diversity was associated with less support for violent extremist groups when inter-ethnic contact quality was high. Perceptions of colorblind team ideologies that focus on minimizing/ignoring differences between groups were associated with lower threat perceptions and extremism. While social capital generally played little of a role, one social capital indicator, norms of behavior, was unexpectedly associated with higher threat perceptions. Overall, the present findings suggest that increasing ethnic diversity in sports teams may in itself not reduce extremist attitudes and sometimes may even backfire. Rather, how intercultural relations are managed within these contexts seems decisive. Prioritizing venues for positive contact experiences between soccer players of different backgrounds seems essential. 相似文献
14.
Victoria M. Esses Ulrich Wagner Carina Wolf Matthias Preiser Christopher J. Wilbur 《Int J Intercult Relat》2006,30(6):653
In the current research, we examined whether promoting an inclusive national ingroup that includes both immigrants and nonimmigrants would improve attitudes toward immigrants and immigration among members of receiving societies. We also determined whether one's nation of citizenship and individual differences in social dominance orientation would moderate the effects. Participants were 126 Canadian students and 282 German students, who completed a measure of social dominance orientation and were then asked to respond to a series of questions designed to heighten the salience of national identity (national identity), promote a national ingroup that includes immigrants (common national ingroup), or irrelevant questions (control). The dependent measures included attitudes toward immigrants and immigration, and subtle prejudice toward immigrants. Results revealed that the manipulation of a common national ingroup successfully promoted more positive attitudes toward immigrants and immigration among higher social dominance oriented Canadian participants, but tended to have detrimental effects on the attitudes of higher social dominance oriented German participants. Results are discussed in terms of the importance of considering the context in which groups are situated, as well as implications for developing strategies to promote harmony between immigrants and members of receiving societies. 相似文献
15.
《Int J Intercult Relat》2004,28(3-4):253-280
This article focuses on attributions made by Latinos and Anglos to intercultural situations involving touch and to silence. Six etic theoretical dimensions of cultural differences (contact, collectivism, power distance, context, uncertainty avoidance, masculinity, and polychronicity), and one emic theoretical concept (Latinos' overarching interpersonal orientation), were used to predict that Latinos would differ from Anglos in attributions to situations involving touch and silence. Data were gathered in a multiphase, large-scale research program on Latino–Anglo differences in interpretations of behavior. Procedures involved interviews with persons from both cultures, observations of interactions, and the use of structured and unstructured questionnaires to obtain episodes of cross-cultural interactions and attributions to these episodes. Analyses of the attributional choices made by teachers and pupils of both cultures to episodes focusing on touch (haptics) and on silence are presented. The Latino–Anglo and Teacher–Student differences found are discussed in terms of the theoretical dimensions and of the implications of these differences for cross-cultural training. 相似文献
16.
We examine whether country-level national culture dimensions might moderate an international firm’s environmental, social, governance performance to strengthen or weaken its financial performance based on the Institutional Difference Hypothesis. We find that low power distance, high individualism, high masculinity, high uncertainty avoidance, long-term orientation, and indulgent national culture would moderate a firm’s environmental, social, governance performance to strengthen its financial performance further. On the contrary, high power distance, collectivism (low individualism), feminine, low uncertainty avoidance, short-term orientation, and restraint dimensions would be expected to weaken a firm’s financial performance by discouraging firms from undertaking superior environmental, social, governance performance. GLOBE’s findings such as low power distance, collectivistic institutional and in-group national culture, high uncertainty avoidance, future orientation, all report a significant positive moderation impact on a firm’s environmental, social, governance performance to strengthen its financial performance further. However, high gender-egalitarian national culture and high assertiveness would negatively moderate firm’s financial performance and environmental, social, governance performance. Overall, we think that our findings would further propagate the institutional difference hypothesis as we observe that each of our studied national culture dimensions would moderate firm’s environmental, social, governance performance and financial performance associations significantly. 相似文献
17.
《Multicultural Perspectives》2013,15(4):10-16
Future teachers need to attain skills, knowledge, and positive dispositions in multicultural education to provide a culturally sensitive learning environment. It is the responsibility of teacher educators to use tools of assessment to train and gauge student progress toward this end. The purpose of this article is to describe the process of creating and using vignettes as a classroom assessment tool to better prepare teacher candidates for diverse classrooms. Results from our experiences using vignettes indicate that most students are only beginning to develop proficient performance standards, and need additional learning experiences. Implications for using vignettes to partially address National Council for Accreditation of Teacher Education standards and prepare students for the Principles of Learning and Teaching (PLT) test are also presented and discussed. 相似文献
18.
Saba Safdar Darcy R. Dupuis Rees J. Lewis Shaha El-Geledi Richard Y. Bourhis 《Int J Intercult Relat》2008,32(5):415-426
The goal of this study was to examine the role of Social Axioms in the endorsement of acculturation orientations held by members of the receiving society toward immigrants. Acculturation orientations of English Canadian undergraduates toward immigrants from Britain and immigrants of Arab Muslim background were measured. Respondents also completed the Social Axioms Survey (SAS) measuring five basic dimensions of social beliefs. A total of 349 undergraduate students (278 female, 71 male) attending a Southern Ontario University in Canada participated in the study. Results showed that participants endorsed the welcoming acculturation orientations, Individualism, Integrationism, and Intergrationism-transformation, more toward culturally close (British) than culturally distant (Arab Muslim) immigrants. Participants also endorsed the unwelcoming acculturation orientations, Assimilationism, Segregationism, and Exclusionism, more toward Arab Muslim than British immigrants. Additionally, social beliefs were related to the acculturation orientations held by English Canadian undergraduates toward immigrants of both British and Arab Muslim origin. More specifically, Religiosity beliefs were associated with the endorsement of Assimilationist, Segregationist and Exclusionist acculturation orientations toward culturally distant and not toward culturally close immigrants. 相似文献
19.
The presence of culturally diverse students in the classrooms of educational centers suggests that the autonomous communities with educational powers in Spain address the issue in a rather complex way. The case that concerns us in this text centers on the legislative and organizational analysis of four autonomous communities in Spain: Cantabria, Asturias, Andalusia, and Valencia. Each of the territories analyzed has distinct characteristics in terms of the approaches taken in relation to this type of student body, derived not only from the number of such students present in the classrooms, but also from other criteria of an ideological nature and educational or pedagogical positioning given this reality. We move from a macro analysis to a more concrete one that tries to define what, who and how the autonomous communities and the educational centers coordinate this process.This leads us to the consideration of at least three elements that are related to this decision-making process: the legislation that results from this reality, the specific organization of the educational centers, and the structures that have been created ad-hoc to respond to diversity.The process must be understood from a broad view of the situation that goes beyond that which is exclusively school-based. We must not forget that this is a matter of human rights, of democratically agreed-upon values, and of establishing appropriate conditions so that rights and values can be made possible within educational contexts. Without forgetting this macro perspective, the analysis includes the way in which communities present the cultural project and how this is manifested in the official curriculum in the form of practices that are determined by the construction of an image of childhood. 相似文献
20.
One hundred and sixty-five high school students in the Virgin Islands were asked to rate the extent to which they associate each of 62 behaviors with their concepts of “success,” “joy,” and “satisfying expectations.” They were also asked to rate the frequency with which they performed each of the behaviors. Results indicated that Virgin Islands students associate the word “success” not with academic behaviors, but with being modern, attractive, and nurturing. Moreover, individual students are less apt to perform those behaviors which Western teachers believe lead to academic success and more apt to perform those behaviors which the sample as a whole associates with being successful. The data indicate that although many Virgin Islands students enjoy traditional island activities, they do not feel successful when they engage in them. The results of the investigation are interpreted within the context of what is known concerning achievement behaviors of middle-class American youth, and implications are drawn for the teaching of young persons from diverse cultural backgrounds who attend classes conducted in the Western mode. 相似文献