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1.
ABSTRACT

Clio 1.2, the interlibrary loan records management software developed by Perkins and Associates, effectively tracks OCLC ILL transactions for both borrowing and lending. Clio is equipped to report statistical information, which it gathers as the user initiates or receives OCLC, ALA and fax requests. Interacting with OCLC's ILL Microenhancer for DOS and Windows, Clio 1.2 affords accurate and comprehensive information to its users and provides a number of access points to the database. Clio is another effective application software package that helps make the tracking of interlibrary requests manageable. This paper will cover and illustrate the larger elements of Clio and its operation.  相似文献   

2.
Abstract

Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology.  相似文献   

3.
Abstract

The Resources section is an annotated list of books, articles, websites, and more that can be consulted during the ILL process. Materials included in the Resources section can assist with problem request verification, identification of potential suppliers, handling rare or fragile materials, automating the ILL process, and much more. Also included are some titles of historical interest, for those looking to understand the earlier practices and history of interlibrary loan.  相似文献   

4.
ABSTRACT

The Interlibrary and Document Delivery Services Department of the Randall Library at the University of North Carolina at Wilmington has been an active user of Innovative Interfaces Inc.'s ILL Module. Our association started with beta testing in the winter of 1994 and it continues today with release 2000. Since our first use of this module, UNCW has processed around 42,500 borrowing requests. This article reviews the use of the III ILL Module five years later.  相似文献   

5.
ABSTRACT

Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the paperless environment provided by ILL management software. Patrons benefit from increased fill-rates and reduced turnaround time for ILL requests. Reference benefits by exercising creative searching for difficult-to-find materials and gaining exposure to new reference sources and online catalogs. These benefits are explored through analysis of fill-rates, sources from which materials were ultimately obtained, sources used by the Reference Department, and interviews with staff.  相似文献   

6.
ABSTRACT

The authors of this article analyzed the differences in output when searching MEDLINE direct and MEDLINE via citation management software, EndNote X1®, EndNote Web®, and RefWorks©. Several searches were performed on Ovid MEDLINE and PubMed directly. These searches were compared against the same searches conducted in Ovid MEDLINE and PubMed using the search features in EndNote X1, EndNote Web, and RefWorks. Findings indicated that for in-depth research users, should search the databases directly rather than through the citation management software interface. The search results indicated it would be appropriate to search databases via citation management software for citation verification tasks and for cursory keyword searching.  相似文献   

7.
Abstract

Launching virtual chat reference services at Boatwright Library at the University of Richmond has been an interesting challenge of “trial and error” over the years. After trying several different software programs and staffing options, librarians have finally found a niche with AOL's Instant Messenger service. The first section of the article describes a path of experimentation, including early collaborations with the computing services help desk, staffing patterns within the library, technical and financial challenges with virtual reference software, and attempts to get students to use reference chat services. The second half of the case study describes the great success with AIM service in the past year, providing statistical information as well as coverage of training and guidelines, advertising, and staffing. This article touches on a number of themes, including the value of experimenting with a variety of chat reference software programs, and the need for library staff to stay current with new technologies.  相似文献   

8.
ABSTRACT

Electronic document delivery has gained popularity over the past several years. While Ariel has become the standard software used to transmit articles between libraries, its features are limited in the ability to provide articles to distance learning students. This article discusses some of the benefits of using DocMorph, a free service offered by the National Library of Medicine. DocMorph converts many standard file formats into pdf files. DocMorph can also be used as a workaround for Ariel's current lack of support for smtp authentication.  相似文献   

9.
ABSTRACT

In June of 2001, the University of California Libraries initiated a pilot project that enabled library patrons to direct request items held in the University of California Special Collection Units. The pilot ended the need for patrons to initiate most requests for unique items in person through the Special Collections department and allowed patrons to self-determine the need for a unique item when searching the shared UC-wide catalog, Melvyl®. The following article discusses the process used to handle the requests, includes perspectives from the two units overseeing the requests, evaluates the overall success of the pilot and offers considerations for implementing a similar service elsewhere.  相似文献   

10.
ABSTRACT

Self-Serve Reserve is an application developed at the Kreitzberg Library of Norwich University to meet five needs. The system was to: ? be easy to use (without Librarian intervention)

? reduce or eliminate the need for paper copies of reserve reading articles

? deliver imaged documents (including maps, graphics and other images as well as text in a graphical medium)

? require modest start-up costs for hardware and software

? be scalable (from an initial stand-alone workstation configuration to full network access)

In its first semester of student use, Self-Serve Reserve is meeting these goals.  相似文献   

11.
Summary

Computer technology has progressed to the point where desktop videoconferencing with personal computers and remote application sharing software can be employed in remote reference library service. These technologies can be used to provide personal and effective distant reference and library instruction services to library users, in addition to such traditional methods as mail, telephone, and e-mail service. This article presents scenarios in which videoconferencing and remote applications sharing software can be used in distant reference service. Free software discussed includes CU-SeeMe for videoconferencing and NetMeeting for videoconferencing and remote applications sharing.  相似文献   

12.
Abstract

Relais International Inc. would like to take this opportunity to introduce our latest product, Relais ILL. Instructional technology stands out amongst the array of products we have to offer as this product has been designed with the smaller library and interlibrary loan department in mind. Relais interlibrary loan combines the sophistication and automation of Relais Enterprise with ease of installation and implementation. Relais interlibrary loan is ideal for a wide range of libraries that are looking to streamline and automate their interlibrary loan operations.

For a cost-effective and integrated solution to your request management needs, use Relais ILL.

Use Relais ILL: to automatically search a range of catalogs via Z39.50 and use the results to automatically build a routing list; requests are sent out automatically, as ISO interlibrary loan transactions to libraries in the order you specify; stay in touch with patrons using predefined messages or create your own message on the fly.

The task of delivering documents between sites has always been a staff intensive undertaking for libraries due to physical distance, searching for locations for the requested document, availability of the requested document, as well as many other potential obstacles. Relais International Inc. is striving to overcome these barriers by offering swift and efficient Document Delivery and Interlibrary Loan. Relais ILL's features include high levels of automation, tracking of requests, patron communication, and a plethora of possibilities to help simplify the interlibrary loan process.  相似文献   

13.
ABSTRACT

The Arizona State University Libraries Electronic Reserve system provides ASU students easy online access to required course reading. Journal articles, tests, syllabi and class notes are digitized and available on any computer with Internet access. Students no longer need to make a trip to the library but can now read, download or print these items at their convenience. The documents are easily located through a direct link in the libraries' online catalog and retrievable with “two clicks of a mouse.” This system was designed by the staff of the university's library. While outside vendors offered programs ranging in price from $47,000 to $70,000, less than $400 was spent on software. With over 750 files for 169 courses digitized, electronic reserve is popular, averaging 11,000 “hits” a month.  相似文献   

14.
Dennis P. Forece and Stephen Richer's Stages of Social Research: Contemporary Perspectives (Prentice-Hall, $8.95)

Denis Grogan's Science and Technology: An Introduction to the Literature (Archen Books/Shoestring Press, $17.00)

John Brown Mason, Research Resources: Annotated Guide to the Social Sciences (American Bibliographical Center/Clio Press, Riviera Campus, 2010 Alameda Padre Sierra, Santa Barbara, California 93103, $3.00 each for two volumes)  相似文献   

15.
Abstract

Chapter 3 includes a detailed example of a typical workday for staff handling interlibrary borrowing requests. Individual sections in Chapter 3 provide further detail on the borrowing workflow: receiving requests, searching for suppliers, handling problem requests, and cancellations. Processing requests throughout the entire borrowing lifecycle is discussed.  相似文献   

16.
Abstract

This study examines the extent to which full-text business databases support scholarly research in finance. A list of articles cited by finance researchers was compared to the title lists of three full-text business databases: ABI/INFORM (ProQuest Information and Learning), Business Source Premier (EBSCO Information Services), and General BusinessFile (Gale Group). The most comprehensive coverage was found to be offered by ABI/INFORM, which provided indexing for 76.0% of the articles and full text for 35.9%. The articles shown as full text in the title lists were then searched in the databases to provide a measure of reliability of the title lists.  相似文献   

17.

Research on the development of persuasive communication skills has described the emergence of four basic strategies in persuasive messages. This study includes two experiments to assess the role these strategies play in the process of gaining compliance. In both, college students received messages requesting they volunteer for an experiment and advocating compliance. Messages differed in the level of strategic adaptation of the compliance‐gaining appeal they offered. In general, form of request (supported versus unsupported) and content of specific message appeals influenced compliance, but level of strategic adaptation made little or no contribution to message effectiveness.  相似文献   

18.
Abstract

Since early 1995, the University of Nevada, Reno (UNR) libraries have offered its user community a new and enhanced service through the InfoTrac SearchBank from Information Access Company (1AC). Available through the libraries' online catalog, this service offers useful features like remote access through the Internet, indexing and abstracting, fall-text access to 460 journal titles, as well as a powerful search engine. The service also provides access to a family of databases in areas such as, general reference, health, business and law information. The purpose of this article is to familiarize the business librarians and researchers with the business databases (General BusinessFile ASAP and Businesslndex Backfile) available through the InfoTrac SearchBank service.  相似文献   

19.
Lost is Found     
《资料收集管理》2013,38(3):15-32
Abstract

A study conducted at the University of Illinois at Urbana-Champaign (UIUC) Library examines data from unfilled ILL requests to determine the status of materials housed in the Main Bookstacks of the library's collection. This study follows the research that was started in the original study conducted in 2002, “Needles in a Haystack: Using Interlibrary Loan Data to Identify Materials Missing from a Library's Collection.” The results of the second study indicate that the use of a high-density storage facility had a positive impact on the retrieval rate of ILL materials from the Main Bookstacks. It also indicated that fill rates increased when over 770,000 items were removed from the Main Book-stacks resulting in improved shelving conditions for the library's collection.  相似文献   

20.
ABSTRACT

In late 1996, Kent State University Libraries began to research electronic reserves software in order to conduct a pilot project. The software chosen was ERes 2.0, developed at Santa Clara University by Philip Kesten and Slaven Zivkovic. This article describes how and why ERes was chosen and how the system was adapted for use at Kent State University. The integration with the OPAC and full-text databases, as well as the pitfalls encountered during the pilot project is detailed. Also described is the experience of learning to scan print documents efficiently.  相似文献   

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