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Troy W. Espe Rebecca M. Wisniewski 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):35-45
University of Wisconsin-Stevens Point Library analyzed 4,567 interlibrary loan borrowing requests for articles and other non-returnables. From 2017–2018, nearly 44% of requests were for items that the library owned electronically. Patrons could have accessed the full-text immediately but submitted interlibrary loan requests instead. This prevalence raises questions about user behavior and deficiencies in discovery tools. 相似文献
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Christy Jarvis Joan Marcotte Gregory Alison Mortensen-Hayes Mary McFarland 《Journal of the Medical Library Association》2021,109(1):84
Background:With the mandate to review all available literature in the study''s inclusion parameters, systematic review projects are likely to require full-text access to a significant number of articles that are not available in a library''s collection, thereby necessitating ordering content via interlibrary loan (ILL). The aim of this study is to understand what effect a systematic review service has on the copyright royalty fees accompanying ILL requests at an academic health sciences library.Case Presentation:The library created a custom report using ILLiad data to look specifically at 2018 ILL borrowing requests that were known to be part of systematic reviews. This subset of borrowing activity was then analyzed to determine its impact on the library''s copyright royalty expenditures for the year. In 2018, copyright eligible borrowing requests that were known to be part of systematic reviews represented only approximately 5% of total filled requests that involved copyright eligible borrowing. However, these systematic review requests directly or indirectly caused approximately 10% of all the Spencer S. Eccles Library copyright royalty expenditures for 2018 requests.Conclusion:Based on the sample data set, the library''s copyright royalty expenditures did increase, but the overall financial impact was modest. 相似文献
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Abstract This article presents the results of a study performed on the interlibrary loan patron request records at the library of John Jay College of Criminal Justice, an urban commuter college with a specialized curriculum. The findings suggest that the increasing availability of electronic full-text resources has had a significant impact on the volume of faculty and graduate student interlibrary loan borrowing of nonreturnable, photocopied materials. This appears to be the case across disciplines and regardless of the currency of the needed materials. The downward trend in demand for these materials may be outpacing actual full-text availability. This may suggest that content is being replaced with convenience. This could have implications for reference librarians and their role in the research process. Declining demand may also provide interlibrary loan librarians and their staff opportunities to alter their services and develop new skills. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):37-39
Abstract The incorporation of medical library services in an academic library will bring about substantial changes, and should include the review of the impact of this transition on each individual department. The use of electronic systems to request and deliver Interlibrary Loan documents has evolved gradually in the past twenty years, and affects medical libraries in unique ways. The electronic submission, publication and access to biomedical journal articles are still changing constantly, and contribute to new challenges in interlibrary borrowing and lending. This article focuses on new developments. It includes instructions on how a library can prepare to incorporate a new dimension of service in the midst of these changes. 相似文献
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《Library Collections, Acquisitions, and Technical Services》2004,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
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Abstract Interlibrary loan departments are frequently looking for methods to reduce turnaround time. The advent of electronic delivery in the past decade has greatly reduced turnaround time for articles, but recent developments in this arena have the potential to decrease turnaround time even further. The ILLiad interlibrary loan management system has an electronic delivery component entitled Odyssey. Odyssey has a setting that allows articles to be sent to patrons without borrowing staff intervention. Using the tracking data created by the ILLiad management system, the turnaround time data for two delivery methods, Ariel and Odyssey, was captured for two different academic institutions. With the Trusted Sender setting turned on, Odyssey delivery was faster than Ariel for the institutions studied. 相似文献
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Abstract Popular for their ability to provide full-text linking, OpenURL link servers, such as SFX, can also interface with online catalogs and interlibrary loan modules, giving library users the ability to locate articles in print or request items not owned by their local institution. This article examines four different approaches to integrating print holding information into SFX, detailing the advantages and drawbacks of each approach. The ultimate goal is to provide end-users with comprehensive, dynamic access to the full range of core library services, including online full-text, print materials, and interlibrary loan. 相似文献
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《The Reference Librarian》2013,54(93):73-82
Abstract Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology. 相似文献
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Paoshan W. Yue Millie L. Syring 《Library Collections, Acquisitions, and Technical Services》2005,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
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SUMMARY Ariel files are the starting point for electronic delivery of interlibrary loan articles through ILLiad, Virginia Tech's interlibrary loan system. Despite some advantages to electronic delivery of articles to their desktops, a large majority of ILL customers continue to prefer print on paper delivery rather than electronic delivery. This fact has implications for introducing additional electronic services. Correctly choosing what services to impose on library customers, and what services to offer as value-added options, is fundamental to maintaining the credibility of libraries during these times of rapid change. 相似文献
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Abstract In 2001-02, The University of Texas Health Science Center at San Antonio (UTHSCSA) Library tested and implemented secure Web ordering and delivery of journal articles, using Prospero for interlibrary loan, photocopy service, Circuit Librarian service, and document delivery between library branches. The goal was to deliver photocopied and interlibrary loan journal articles faster than campus mail, U.S. mail, or the courier service. In December 2001, eight staff began delivering articles electronically to one remote site as part of the Library Electronic Article Delivery (LEAD) pilot project. Electronic desktop delivery has since expanded to serve two branch libraries and UTHSCSA, San Antonio, and South Texas healthcare professionals. By reviewing the basis and describing the three phase pilot project, the author hopes to articulate the implementation of a new electronic service in a medical library. 相似文献
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ABSTRACT ILLiad is an interlibrary loan borrowing system designed and implemented in the University Libraries at Virginia Tech. ILLiad models the ILL borrowing process so as to track the status of an ILL request as it is processed, either by the staff or by software. This process approach to automating interlibrary loan is leading to fundamental improvements in ILL management and service. The process approach allows continued expansion and modification of the system, including the addition of electronic delivery of articles. The process approach results in substantial improvements in customer service by allowing customers to intervene directly in the borrowing process without staff assistance. 相似文献
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《The Reference Librarian》2013,54(39):65-75
Since 1991, the Kennedy Library has offered a 10-week, 1-credit course for undergraduates, primarily focused on accessing library catalogs and full-text databases through the Internet. Utilizing lecture/demonstrations and hands-on experiences, the students are introduced to a multitude of state, regional, national and international library catalogs; journal article databases, for both citations and full-text articles; local collections of specialized materials; and full-text bibliographic and numeric sources. In addition, the capabilities of electronic mail and computer conferences are introduced. This article will discuss the framework for the course, instructional stategies, and factors which have contributed to its success. 相似文献
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《The Journal of Academic Librarianship》2014,40(3-4):264-274
ACRL Library Trends and Statistics survey data from two years were analyzed to explore relationships among variables thought to predict full-text article requests. Five different regression models predicted full-text article requests from variables including reference transactions, library instruction, Web site visits, database searches, and ongoing expenditures. Full-time student enrollment and Carnegie classification were included as covariates in all five models. All regressions supported using enrollment as a covariate; four of the regressions supported using Carnegie classification as an additional covariate. Results suggested that reference transactions, library instruction, and ongoing expenditures increase the number of database searches and full-text requests beyond these covariates. Ongoing expenditures made the largest contribution in all models, but did not always contribute the most unique variance. Furthermore, a mediation analysis showed a significant indirect effect of library instruction on full-text requests through database searches. This study suggests most ACRL data may need log transformation before using regression analyses, and offers one approach to interpreting results. Future research could investigate the meaning of ongoing expenditures after controlling for institutional size and Carnegie classification. Additional variables such as interlibrary loan usage or whether the library has a discovery tool might be interesting to include in similar models. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):17-39
Abstract Chapter 3 includes a detailed example of a typical workday for staff handling interlibrary borrowing requests. Individual sections in Chapter 3 provide further detail on the borrowing workflow: receiving requests, searching for suppliers, handling problem requests, and cancellations. Processing requests throughout the entire borrowing lifecycle is discussed. 相似文献
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ABSTRACT ARL interlibrary loan statistics and most other interlibrary loan cost studies provide only the mean and median unit cost. The author suggests that future statistical survey include marginal cost in addition to unit cost. Another important factor that is not included in the current interlibrary loan cost studies is the copyright fee, or royalty fee. When the sixth article from a journal is requested for copying by a library in the same year, a copyright fee is incurred, and it can be more than $50 per article. However, the copyright fee is not listed as a separate category in any of the current interlibrary loan cost studies. Since the copyright fee is an additional cost to the borrowing library, it is a marginal cost, not a fixed cost (such as staff salaries). Zhou's formula to include the copyright fee into the marginal cost study is presented, and the marginal analysis and the copyright fee are incorporated into the interlibrary loan cost study for the first time. 相似文献
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Hae Min Kim John Wiggins Lynda Sadusky 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2019,28(5):115-128
AbstractInterlibrary loan (ILL) services receive requests for resources that are available locally and form a major portion of canceled requests. The purpose of this study is to examine the relationship between requests canceled due to local availability and three aspects to identify impacts on ILL. The authors explored library service aspects such as collection format, the link resolver knowledge base, and discovery system functionality for potential influence on requests for locally available resources. Quantitative methods were used to identify evidence of different aspects’ impact through analysis of ILL borrowing request data. The most important finding was that the discovery system had impact on ILL services by improving retrievability of locally available resources published recently. The results suggest that a modern discovery system can efficiently provide more relevant results sourced from a carefully curated set of authoritative resources, save users’ time to access available materials, and reduce library staff members’ time and effort. This study will be helpful to libraries through its analysis of library services that impact the cancelation of ILL requests due to local availability and how those services may influence service improvement. 相似文献
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PURPOSE: The research sought to determine the impact of online journals on the use of print journals and interlibrary loan (ILL). SETTING: The Library of the Health Sciences-Peoria is a regional site of the University of Illinois at Chicago (UIC) Library with a print journal collection of approximately 400 titles. Since 1999, UIC site licenses have given students and faculty affiliated with UIC-Peoria access to more than 4,000 online full-text journal titles through the Internet. METHODOLOGY: The Library of the Health Sciences-Peoria has conducted a journal-use study over an extended period of time. The information collected from this study was used to assess the impact of 104 online journals, added to the collection in January 1999, on the use of print journals. RESULTS: Results of the statistical analysis showed print journal usage decreased significantly since the introduction of online journals (F(1,147) = 12.10, P < 0.001). This decrease occurred regardless of whether a journal was available only in print or both online and in print. Interlibrary loan requests have also significantly decreased since the introduction of online journals (F(2,30) = 4.46, P < 0.02). CONCLUSIONS: The decrease in use of the print collection suggests that many patrons prefer to access journals online. The negative impact the online journals have had on the use of the journal titles available only in print suggests users may be compromising quality for convenience when selecting journal articles. Possible implications for collection development are discussed. 相似文献