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1.
Kristine J. Shrauger Lee Dotson 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):135-148
In 2004, the Interlibrary Loan and Document Delivery Services Department at the University of Central Florida Libraries began forwarding requests to Special Collections for review and potential lending. After compiling three years of data, an evaluation of the requests showed 23% of the requested items were in the public domain. Interlibrary Loan (ILL), Special Collections, and Digital Services began collaborating to digitize ILL requests on demand and create a digital collection of materials requested via interlibrary loan. 相似文献
2.
ABSTRACT The article describes the successful Interlibrary Loan and Document Delivery services at Eberhard-Karls-Universitat in Tuebingen, Germany. Founded over 500 years ago, the University Library at Tuebingen is on the leading edge of Document Delivery service in Germany. In addition to regular Interlibrary Loan services, the library participates in direct lending to individuals, supplementing the traditional library-to-library lending pattern. 相似文献
3.
我国图书馆联盟馆际互借服务质量控制研究-以CASHL为例 总被引：1，自引：1，他引：0
馆际互借与文献传递服务已成为图书馆联盟实现资源共享的最普遍形式。然而,由于联盟内成员馆在管理水平、服务条件、服务能力和人员素质等方面往往存在巨大差异,如何保证各馆能始终按照联盟组织者的要求,为用户提供标准化、高质量的服务,已经成为图书馆联盟在开展联合服务时所面临的最大挑战之一。该文以中国高校人文社会科学文献中心(CASHL)为案例,通过深入考察CASHL在组织北京大学、清华大学等全国17所重点高校图书馆开展联合服务时所采取的质量控制与提升措施,分析了图书馆联盟在开展馆际互借和文献传递服务时的关键问题,并尝试提出解决之道,以期为其他共建共享组织提供参考借鉴。 相似文献
4.
Brittany Johnson 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):193-197
The Interlibrary Loan (ILL) Department at Murray State University has developed convenient methods to aid faculty members in their research. Various means of communication and programs, such as Campus Delivery, Document Delivery, and “Free ILL,” have allowed faculty members to see the wide variety of research resources that are available through interlibrary loan. These methods have been used as key public relations tools to promote library resources and services, and have strengthened the relationship between faculty members and the Interlibrary Loan Department at Murray State University. 相似文献
5.
The University of Massachusetts Boston, Joseph P. Healey Library, Resource Sharing and Document Delivery Department and Reference, Outreach and Instruction Department, established a cross-interdepartmental collaboration resulting in enhanced customer service and increased Interlibrary Loan (ILL) fill rate. This case study will review the rationale and the events that necessitated the establishment of the cross-interdepartmental collaboration. The collaborative partnership resulted in higher fulfilments rates increasing dramatically from 83% to 91.5%, knowledge sharing across departments, and heightened research skills. Future plans include extending the ILL/ROI collaboration model and piloting an Open Access initiative. 相似文献
6.
《Journal Of Access Services》2013,10(1):49-104
Abstract Globally, there has been an increased demand for Interlibrary Loan and Document Delivery (ILL/DD) services. As the profession has struggled to meet this demand, many new theories, models, procedures, and technologies have been implemented in libraries and reported in library literature. This article surveys the varied and voluminous literature that has appeared from the years 1995 through 2000. Literature is broadly defined to include not just published books and journal articles, but also conference events, Web sites, and electronic publications. Topics addressed include: Reference Sources for ILL/DD; National and International Initiatives; Theory, Management, and Practice of ILL/DD; Document Delivery; Resource Sharing; and Copyright and Licensing. 相似文献
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8.
《The Reference Librarian》2013,54(63):25-40
Summary In 1992, Auraria Library fully embraced the idea that meeting user information needs is a collection development activity which should be funded from the materials budget whether accomplished by purchasing material for permanent retention or by acquiring one-time access for an individual user. This article discusses the restructuring of a traditional Interlibrary Loan Department into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Because access to resources was funded from the learning materials budget along with ownership, it became necessary to rethink the Library's collection development philosophy. Implementation of the new philosophy required modification of collection building practices and the creation of aggressive information delivery programs. 相似文献
9.
Abstract One year after the implementation of the Interlibrary Loan Internet Accessible Database (ILLiad) software, a patron satisfaction Interlibrary Loan user service study was conducted at Ellender Memorial Library, Nicholls State University, by the Interlibrary Loan Librarian. A questionnaire with sixteen questions was distributed to faculty, staff, graduate and undergraduate students. The data received was entered into Microsoft Excel and converted into the SPSS system. Frequency tables were produced. The outcome of the user study was recorded in a PowerPoint presentation with slides of statistical data graphs. The ILLiad user study produced a high rating of the ILLiad system and confirms that sixty percent of the participants were faculty members who are committed to research and in need of accessing additional research resources for their writing, presenting and publishing of professional papers. Faculty and students have shown their gratitude to Interlibrary Loan Services, confirming the main purpose of interlibrary loans is for research and degree programs. Many institutions provide this privilege only for their faculty and graduate students. Ellender Memorial Library encourages undergraduate students who are striving for excellence in their studies to use Interlibrary Loan Services. It can be surmised that the ILLiad electronic and web-based services are more efficient, and that patrons are more computer literate than ever before and favor the new technology and advanced services in our institution. 相似文献
10.
天津市高校图书馆馆际互借自动化管理的实现 总被引：1，自引：0，他引：1
天津高校图书馆用天津高校统一使用的自动化管理系统来实现馆际互借的自动化管理,实现方法包括馆际互借的原则、自动化管理系统参数的设置以及馆际互借的服务流程。影响天津地区高校图书馆馆际互借的因素包括服务理念;宣传力度;馆藏文献质量、数量和种类;地理位置及院校之间专业设置的相近度。为了更好地提供馆际互借服务,天津高校图书馆联盟应该加强4个方面的工作。 相似文献
11.
David Zopfi-Jordan 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):457-476
The Interlibrary Loan and Document Delivery Department train staff, updates manuals, compiles statistics, trains staff, follows copyright guidelines, and performs other relevant duties. Knowledge of copyright guidelines is an important factor that affects decisions on whether to borrow or purchase. Practices and procedures of other institutions guide decisions about how an interlibrary loan and document delivery department operates on a day-to-day basis. The titles in this annotated bibliography will help to guide interlibrary loan practitioners to texts with information on specific topics. This annotated bibliography lists titles with historical, statistical, practical, and useful information on how to operate and manage the interlibrary loan unit. 相似文献
12.
Theresa M. Alarid Carisa A. Sullivan 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):219-225
In March 2006, the Interlibrary Loan unit was physically merged with the Access Services Department (circulation) at the University of Denver, Penrose Library. Consolidating the units into one service desk resulted in a more distributed and efficient workflow. This article describes the process and the impact of the consolidation. 相似文献
13.
网络环境下的馆际互借服务 总被引：15，自引：2，他引：13
姜爱蓉 《现代图书情报技术》1997,13(5):3-12
本文介绍香港地区的大学图书馆开展馆际互借服务的规则、基础条件、作业流程以及近年来在网络环境下采用的新技术、新手段; 同时介绍目前国际上最具实力的三个文献中心提供馆际互借服务的基本情况和具体作法; 最后对目前国内的馆际互借发展提出一些参考意见。 相似文献
14.
ABSTRACT The increase in Interlibrary Loan requests, along with a decrease in library budgets has made it necessary for Interlibrary Loan departments to find and use many labor and time saving methods in order to maintain good service. Creating a Constant Data Record for each patron is an excellent time saving method. Each patron has a Constant Data Record created that contains all the information that is necessary and helpful for both the borrowing and lending library. This is easily done by having a very accurate and complete Constant Data Default Screen. By using a formula for each patron their completed workform can be called up as needed. A book request can be sent with just seven key strokes after the bibliography is located, if Custom Holdings are used. Journal articles require more key strokes, because more information is needed to locate a specific article, but input time is still saved. 相似文献
15.
台湾地区图书馆非常注重馆际间的合作,成立了全国文献传递服务系统、远距图书服务系统、教育文献传递系统等多个馆际合作组织,而且馆际互借发展呈现出合作对象多元化、强调对等原则、服务方式和服务内容多样化、自动化技术应用广泛等特点。台湾地区馆际互借的发展在完善馆际互借规范、注重联合目录建设、构建合理的收费机制、健全版权保护机制、发展个性化信息服务等方面有很多值得学习和借鉴之处。 相似文献
16.
In the spring of 2015, the University of Minnesota Libraries formed the Content Services department, which is comprised of Interlibrary Loan, Publishing Services, and the Copyright Permissions Service. These three service points, as well as additional Library units, work together with campus partners to save students money on their course materials through a variety of programs and pilot projects. By employing multiple avenues to help faculty and students put affordable content into their existing workflows for providing and accessing required readings, the University of Minnesota Libraries are ensuring that there are many options available that support coursework and ultimately student success. 相似文献
17.
ABSTRACT This article provides guidance in using the needs assessment process as a planning tool specifically for library services supporting distance learning programs. The first section covers pre-assessment planning activities, which include defining the specific purpose or purposes of the assessment, assigning responsibility for various aspects of the project, establishing time frames, and defining target groups. The section related to conducting the assessment itself discusses, along with other issues, selecting data collection tools and constructing questions. Promotion of the assessment and methods of encouraging participation are also considered. Since Interlibrary Loan and Document Delivery personnel are an integral part of library services, they may be called upon to support distance learning programs. Thus, topics discussed in this article will be applicable to their situations. 相似文献
18.
ABSTRACT The Interlibrary and Document Delivery Services Department of the Randall Library at the University of North Carolina at Wilmington has been an active user of Innovative Interfaces Inc.'s ILL Module. Our association started with beta testing in the winter of 1994 and it continues today with release 2000. Since our first use of this module, UNCW has processed around 42,500 borrowing requests. This article reviews the use of the III ILL Module five years later. 相似文献
19.
The Interlibrary Loan, Document Delivery, and Union List Task Force of the Health Sciences Libraries Consortium (HSLC)--with nineteen libraries located in Philadelphia, Pittsburgh, and Hershey, Pennsylvania, and Delaware--accepted the charge of evaluating and recommending for purchase telefacsimile hardware to further interlibrary loan among HSLC members. To allow a thorough and scientific evaluation of group 3 level telefacsimile equipment, the task force identified ninety-six hardware features, which were grouped into nine broad criteria. These features formed the basis of a weighted analysis that identified three final candidates, with one model recommended to the HSLC board. This article details each of the criteria and discusses features in terms of library applications. The evaluation grid developed in the weighted analysis process should aid librarians charged with the selection of level 3 telefacsimile equipment. 相似文献
20.
Janice E. Kahler 《Journal Of Access Services》2017,14(3):138-145
Putting access in Access Services is the goal. The Course Reserves unit is the place. Textbooks are the focus. Electronic technologies are the future. Patron-centric services will be our standard. Access to textbooks by all patrons will be the achievement. Course Reserves located in Library West at the University of Florida George A. Smathers Libraries has begun policies and procedures to enhance the patron experience based on specific needs using programs, technologies, and particular attention to customer service. This article explores providing services for accessible electronic textbooks to patrons who have specific needs such as blindness or low vision. 相似文献