共查询到20条相似文献，搜索用时 125 毫秒
1.
网络环境下图书馆参考咨询工作刍议 总被引：2，自引：0，他引：2
本文在分析图书馆参考咨询服务的现状和网络环境对图书馆参考咨询服务影响的基础上，阐述了网络环境下图书馆参考咨询服务的特征，探讨了网络环境下图书馆参考咨询服务的对策。 相似文献
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网络环境下图书馆参考咨询服务 总被引：1，自引：0，他引：1
通过分析网络环境下图书馆参考咨询服务的内容和形式，阐述了复合图书馆参考咨询服务的发展趋势，以及如何在网络环境下做好图书馆参考咨询服务。旨在全面加强参考咨询工作，进一步提高图书馆的服务水平和服务质量。 相似文献
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网络环境的出现，虽然带来了大量的便利，但也使许多问题随之而来。通过大力发展数字参考咨询服务、注重开展传统咨询服务和开展合作参考咨询服务三方面对问题加以解决，发挥参考咨询服务在网络时代的重要作用。 相似文献
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网络环境下图书馆参考咨询服务工作的思与变 总被引：29，自引：3，他引：26
文章通过对网络环境下图书馆参考咨询服务的现实思考，分析参考咨询服务变革的途径和措施，探讨未来图书馆参与咨询服务的发展走向。 相似文献
5.
网络环境下高校图书馆参考咨询服务的思考 总被引：13，自引：0，他引：13
Internet的发展为网络环境下高校图书馆开展参考咨询服务提供了基础和条件，文章通过与传统图书馆工作的比较，分析了网络环境下参考咨询服务的特点，提出了网络时代高校图书馆参考咨询服务新的服务对策。 相似文献
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在网络、技术和信息编织而成的虚拟世界里，图书馆面临着一个全新的数字化信息环境，数字化参考咨询服务由此成为国际图书馆界最热门的议题。本立足数字化信息环境，对图书馆数字化参考咨询服务的基本内涵、主要方式及其特点，国内外最新的实践以及我国图书馆界数字化参考咨询服务的建设途径，作了比较全面的综合论述。参考献19。 相似文献
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参考咨询服务与信息资源研究 总被引：5，自引：0，他引：5
网络环境下参考咨询服务逐步走向网络化、数字化，本文从信息资源的整合、开发入手，探讨了参考咨询服务的4个特点，指出了建立最新信息推送服务、文献传递服务、网上咨询服务、咨询成果展示、咨询服务的宣传和建立网上联合知识导航站等5项服务措施。 相似文献
10.
我国数字参考咨询服务发展综述 总被引：8，自引：0，他引：8
20世纪未随着国内数字图书馆建设的深入发展和网络环境的优化，我国图书馆界开始研究和开展数字参考咨询服务。本文从数字参考咨询服务的功能、类型、组织和管理三大方面介绍了数字参考咨询服务在我国的发展情况。 相似文献
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《The Reference Librarian》2013,54(2):25-30
ABSTRACT This article describes ways in which reference service is changing, including an evolution away from desk-based service, appointment-based reference, the use of social-networking tools, and physical presence outside of library buildings at alternate service sites; summarizes divergent views toward the future of reference service as expressed at the 2007 ACRL National Conference. 相似文献
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《The Reference Librarian》2013,54(79-80):201-213
Summary Increased student use of the Internet and declining reference desk statistics are factors encouraging academic reference librarians to look for new ways to reach patrons. Web-based customer contact center software gives librarians the tools to provide interactive, 24/7 reference service to Internet users. This article describes how the library at California State Polytechnic University, Pomona developed its live/web reference service. We discuss the factors that encouraged us to launch the service, the challenges that we encountered along the way, and examples of our experiences to date. 相似文献
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国外虚拟参考服务研究的启示——基于2004-2005年的文献分析 总被引：3，自引：0，他引：3
通过分析国外2004-2005年虚拟参考服务领域的公开文献，揭示出近年国外虚拟参考服务发展的新特点和新趋向。认为重视服务效益、合理规划与组织联合虚拟参考服务、采用多种交流工具与手段等，为国内虚拟参考服务的实践带来有益的启示。 相似文献
14.
Ronald Martin Solorzano 《The Reference Librarian》2013,54(2):89-102
The notion of what reference service ought to be continues to change as technology provides new ways to interact with users and alters their expectations of the library and librarians. As new tools for interaction become available, it is critical that librarians continuously evaluate their effectiveness at providing users with a valuable service that meets the needs of the community being served. By assessing tools and techniques in light of user expectations and satisfaction, librarians can come up with unique service programs that also incorporate their own knowledge and interpersonal skills. 相似文献
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知识库的构建、知识网络地图的应用、知识型馆员的培养,是目前探讨最多的合作式数字参考咨询服务的知识管理应用。从知识管理系统的角度,将它们看成知识管理系统的三个实体组分,通过分享和激励克服共享障碍、通过熟悉的信息工具进行知识活动、以知识链统一知识管理与咨询流程这些知识管理系统的解决方案,能更好地发挥出合作式数字参考咨询的功能。 相似文献
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《The Reference Librarian》2013,54(40):11-42
Past trends in reference instruction, query analysis and proliferation of reference tools classed by primary functions into a general typology anticipated the use of paradigm logic, templates, search strategies, and systematic searching in applied Artificial Intelligence research and design of expert system, especially referral and decision-support systems. The approach, methodologies, and technique employed in basic reference and subject-area reference instruction in four graduate library schools, developed first at the University of Maryland after 1976, are reviewed. The advantages and limitations of the latter are discussed to suggest the interplay of personal service, manual tools, and computerized systems for holistic reference programs. Librarians' transition to the automated tools using AI methods might be improved by introducing paradigms, typologies, strategies, and a systems approach in reference instruction for professionals and more generally in bibliographic instruction. 相似文献
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网络综合数字参考咨询交流工具及其评价 总被引：1，自引：0，他引：1
介绍网络数字参考咨询交流的5种交流工具：电子、功能完备性、技术先进性、邮件型、文本讨论型、文本传输型、表单型和聊天型；阐述网络数字参考咨询交流工具的评价原则为：利用普及性、操作简易性、功能完备性、技术先进性等；按照参与评价交流工具的用户人数多寡，着重评价具有代表性的交流工具。 相似文献
18.
Charlie Amiot 《Legal Reference Services Quarterly》2018,37(3-4):273-308
Congressional Research Service (CRS) products, such as CRS Reports and Issue Briefs, are valuable reference tools that can assist reference professionals in providing service to a wide range of patrons and should not be overlooked. This article briefly explains how legislative reference bureaus came into existence and details the early legislative history of the formation of CRS, the federal legislative reference service. This article also explains what products CRS creates and for what purpose. Finally, this article provides a brief legislative history of modern congressional efforts to publicly disseminate CRS products, which includes summaries of public discourse on the subject. 相似文献
19.
《The Reference Librarian》2013,54(65):89-101
Summary On the surface many media reference questions seem simple to answer. However, the lack of reference tools often hinders the reference librarian's ability to answer even the most straightforward query. In some cases, the library simply has an inadequate collection, lacking necessary sources. In other cases, the reference tools simply do not exist. Experienced academic media librarians develop toolkits, consisting of published sources and Internet sources that allow us to provide quality reference service, despite the challenges. The appended annotated bibliography represents one librarian's media reference toolkit. Although some of the sources will vary from library to library, many of these sources are essential to effective media reference work regardless of the Specific institution. 相似文献
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《The Reference Librarian》2013,54(72):179-194
Abstract The breadth and depth of subjects and the size of user population of a major university library demand a well-organized reference service. To manage such diverse disciplines and clientele, librarians rely on each other for shortcuts recorded and saved in a staff-access vertical file. A team approach of sharing useful reference sources helps all reference librarians improve their service to library users. If reference staff can efficiently store and organize fugitive material that can be shared by all staff members, they can use that material to meet immediate ready reference needs, and later develop sophisticated information-access tools such as pathfinders and knowledge bases. 相似文献