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1.
Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
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Kulthida Tuamsuk Kanyarat Kwiecien Jutharat Sarawanawong 《International Information and Library Review》2013,45(3-4):94-107
AbstractThis research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians. 相似文献
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Marc Vinyard 《The Journal of Academic Librarianship》2018,44(4):493-499
Pepperdine University's six international campus libraries are not staffed by librarians. However, the library serves overseas students with small print collections, course specific LibGuides and highly trained student assistants. A goal of the LibGuides and student workers is to make students aware of library resources and services while studying abroad. Students studying overseas were surveyed to determine their use and awareness of library resources. In addition, to determine if the library could have an important role in supporting study abroad programs, students were asked if they had research assignments that required outside resources. While the results of the survey revealed that the majority of students are aware of library resources and services, the library should take additional steps to better serve overseas students. 相似文献
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This study focuses on presenting the state of university libraries in Yemen, drawing upon observational research and in-depth interviews with 4 key university leaders, 12 teaching education program (TEP) chairpersons, 9 college deans, 6 vice-deans, 20 teaching professors, and 34 teacher training students within one higher education institution. The observational research has also covered five libraries of three private universities and two state ones. The findings outline the challenges faced by library users: the presence of traditional libraries, traditional resources and services, and the implementation of new policy. The study highlights the urgent need to redesign libraries, to increase libraries' budgets, and to establish digital resources and services, as well as a national library association. 相似文献
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《The Journal of Academic Librarianship》2020,46(2):102135
This paper reports on a research study aiming to identify the user requirements of digital scholarship services (DSS) in university libraries. Due to the exploratory nature of this study, a case study approach was adopted as the overarching methodology. Wuhan University Library (one of the top university libraries in China) was adopted as the case study. Specifically, a mixed qualitative-quantitative approach was employed for the case analysis. A qualitative study was performed aiming to identify and qualify users' DSS requirements. The analysis of qualitative interview data pointed to 17 DSS requirements under five themes: formulating research ideas, locating research partners, writing research proposals, conducting research, and publishing results. Subsequently, a quantitative Kano model analysis was undertaken to validate, verify and prioritise the DSS requirements identified. Based on measuring individual requirements' priority, DSS requirements were classified into four types: must-be, one-dimensional, attractive, and indifference. Finally, a set of strategic suggestions for DSS development were devised. This paper is of interests to library and information science researchers, as well as library managers and professionals. Although the data were collected from a university library in China, the research findings provide useful insights and implications that can be shared across international borders. 相似文献
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Amanda Harrison Rene Burress Sarah Velasquez Lynnette Schreiner 《The Journal of Academic Librarianship》2017,43(3):248-256
Academic libraries are increasingly engaged on social media in order to connect with diverse community groups and move beyond the traditional bounds of the library. This research uses a phenomenological approach and Institutional Theory to explore social media postings at six different public and private university libraries in two Midwest states. The research addresses what themes emerge among the university library's social media pages and what, if any, differences in themes emerge based on the status of the library in question. Social media postings included ten different codes: archives; collections; events; exhibits; facility; library community; sentiments; services; site management; and university community. These codes were tied to three different themes: libraries create a sense of outreach and advocacy with the goal of establishing community connection, providing an inviting environment, and access to content as needed or desired. Ultimately, while libraries at universities with an ARL library or an MLS granting degree program showed a similar breakdown between these three themes, libraries at other master's degree institutions spent less time on making community connections in lieu of posting content and information about the library's environment. 相似文献
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Barbara Coe Johnson 《International Information and Library Review》2013,45(1):53-59
The authors of this study assess the attitudes and perceptions of academic librarians at three university libraries in China regarding library services for international students and scholars. The study directs particular focus on librarians at Shaanxi Normal University in Xi’an, Fudan University in Shanghai, and Wuhan University of Technology, China, and follows logically upon a study conducted in 2008 that explored the perceptions of international students at two Chinese universities regarding the effectiveness of library services and collections for their research needs. In particular, this study documents information about Chinese academic librarian perceptions regarding services for international students and attitudes toward future outcomes. The ultimate goal of the study is to lay a foundation for developing strategies for improving library services and resources for international students and scholars in Chinese academic libraries in particular, which in turn can serve to improve services for international students world-wide. The results support the assumption that academic librarians in China are strongly interested in improving services for international students and scholars while continuing to face challenges and trying to find ways to fulfill the information needs of international students and scholars. 相似文献
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The current generation of millennial university students is more accustomed to searching reference information online than visiting the physical library facility, compared to the previous generations of students. Studies have shown that the role of the physical library facilities as a mere collection point of reading and reference materials is being threatened by the availability of free and high-speed online search engines. University libraries have always been an integral part in higher education learning activities, and they are not exempted from this threat. Based on a structural equation modelling framework, we analysed empirically the importance of different library design features that help enhance students' learning satisfaction, and found that lighting environment, acoustic environment as well as location of the library building were the main determinants impacting on the use of the university library by students in a major university in China. We conclude the paper with our suggestions in modifying library design to accommodate students' learning needs, and more importantly in recon?uring the spatial and functional role of university libraries in this age of digital information from a mere provider of reference materials to a physical space of learning commons on campus. 相似文献
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Andrew M. Cox 《Library & information science research》2019,41(1):58-66
Despite the digital shift, university libraries have grown in importance as places where students come to learn. Interest in designing better spaces has led to a flowering of user experience studies. Such research into how students use library space could usefully be informed by the theory of embodied cognition, which emphasises the role of the body in thinking and learning. This study explores students' embodied experience of an information commons building. Data were gathered from participatory walking interviews, where students were asked to give the interviewer a guided tour of the building. Findings revealed the way that particular combinations of sensory experience contributed to particular forms of learning. Very small movements or choices seem to reconfigure space significantly. This research also draws attention to the way that different learning atmospheres are actively constructed. The findings contribute a new perspective on inquiry into the use of library space. The potential implication for libraries is the need for more fine grained analysis of use experience from a sensory perspective and for teachers and learners to more explicitly reflect on the role of the body in learning. 相似文献
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Jylisa Doney 《The Journal of Academic Librarianship》2019,45(5):102041
This study reviewed library websites at Association of Public and Land-grant Universities (APLU) to learn more about the services they provide to unaffiliated patrons and how they share this information. This review demonstrated that websites at land-grant libraries affirmed unaffiliated patrons' building access privileges at slightly higher rates and circulation privileges at lower rates than non-land-grant APLUs. Data also revealed that requirements and fees for library privileges varied across APLU libraries as a whole. This research is a first step in identifying how libraries at land-grants and non-land-grant APLUs compare to one another and to different types of institutions in the services they provide to unaffiliated patrons. It also continues the discussion of whether libraries, especially those at land-grant colleges and universities, have an obligation to open their spaces and collections to unaffiliated patrons. 相似文献
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Adele Nicole Haley 《New Review of Academic Librarianship》2017,23(4):396-420
An increasing number of students are studying abroad requiring that they interact with information in languages other than their mother tongue. The UK in particular has seen a large growth in international students within Higher Education. These nonnative English speaking students present a distinct user group for university information services, such as university libraries. This article presents the findings from an in-depth study to understand differences between the search processes of home and international students. Data were collected using an online survey and diary-interview to capture thoughts and feelings in a more naturalistic way. International students are found to have similar information search processes to those of home students, but sometimes face additional difficulties in assessing search results such as confusion when dealing with differing cultural perspectives. The potential implications for information service providers, particularly university libraries, are discussed, such as providing assistance to students for identifying appropriate English sources. 相似文献
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《The Journal of Academic Librarianship》2020,46(5):102188
Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing. 相似文献
15.
This study investigates two questions key to academic library resources and services: Which sources are students most likely to use to begin their academic work? Whom do students tend to consult for research assistance? In-depth interviews conducted with 15 undergraduate and graduate students were thematically analyzed through a three-step process. The findings indicate that students are most likely to consult faculty and peers for assistance and are largely unaware of librarians' roles, while they tend to begin research using library databases and do not necessarily start with Google. In addition, student use of small study groups as learning networks and reliance upon alternate sites to conduct research emerged as unanticipated themes. 相似文献
16.
文章调查美国高校馆开展的本科生研究支持服务,服务内容包括:研究咨询,提供研究用空间,为本科生讲授课程,设立图书馆研究奖,设立图书馆研究员计划,协助本科生发表、保存与展示研究成果,提供研究指导信息;归纳美国高校图书馆本科生研究支持服务的经验。对我国高校图书馆的启示包括:开展本科生研究支持服务研究,为本科生提供研究空间支持,选拔学生同伴为本科生提供研究支持服务,成立图书馆员导师团队,设立本科生研究奖项,等等。 相似文献
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Chinwe M.T. Nwezeh 《New Review of Academic Librarianship》2013,19(1):102-115
The emergence of the system of open and distance education is an inevitable development in the evolution of education internationally. With the increasing popularity of distance education, focus has turned to the role of libraries in the distance learning process. The library is an important tool for individuals' intellectual development. Academic libraries contain resources for research, teaching, and learning. This paper examines the efforts being made by Nigerian university libraries to fulfill the information needs of distance education students in their respective institutions. This study was carried out in four Nigerian universities running distance education programs. The questionnaire method was used for data collection. The respondents used in this study were randomly selected from the distance learning (DL) students of the universities under study. It was discovered that DL students were not adequately catered for as far as the use of library resources is concerned. A student could graduate without having used libraries. The study recommends that adequate planning and financing should be made for DL students to be able to make use of the libraries and information resources. It adds that this would enhance their critical thinking and also enhance their degree of exposure to existing knowledge. 相似文献
18.
Xiaojie Duan 《International Information and Library Review》2013,45(3):157-168
ABSTRACTAmerica has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them. 相似文献
19.
A comparative study on information-seeking behaviors of domestic and international business students
《Research Strategies》2004,20(1-2):23-34
This study investigates information-seeking behavior of one particular segment of international students—international students seeking degrees in the field of business. The author surveyed domestic and international business students enrolled in the College of Business at the University of Illinois at Urbana-Champaign. The survey was designed to compare their perceptions of library services and information-seeking behaviors. This study focused on three aspects: (1) how domestic and international business students assess the effectiveness of library instruction sessions; (2) how domestic and international business students use library services; and (3) how domestic and international business students use the Internet for their research. The survey results offer insights into understanding different perceptions of these two student groups with respect to their library use patterns and research strategies. 相似文献