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1.
Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters.  相似文献   

2.
Little research has been conducted that explores connections between the fields of intercultural communication and English-language instruction. To address this gap, we report on an intercultural communication course delivered as an integral part of a short-term professional development immersion program for English-language teachers from South Korea. Study results indicate that intercultural communication training served to enhance participants’ pragmatics awareness along with sensitivity regarding sociocultural influences on communication that they experienced in situ. After the four-week course, most of the participants expressed desire and readiness to integrate intercultural communication into their teaching in South Korea. Intercultural communication training promises to complement pragmatics instruction aiming at improving English-language learning and teaching.  相似文献   

3.
Using the Intercultural Sensitivity Scale formulated by G. M. Chen and Starosta, the intercultural sensitivity of English major students, non-English major students, and multinational employees in China were investigated. In this study, intercultural sensitivity was defined as consisting of interaction engagement, interaction confidence, respect for cultural differences, interaction enjoyment, and interaction attentiveness. The focus of this research was to explore how intercultural sensitivity was structured among subjects of different English learning and intercultural communication experience. A series of results generated by multiple regressions showed different weightings of the 5 elements of intercultural sensitivity of the 3 subsamples. For example, respect for cultural differences for English major students was affected by interaction engagement and enjoyment, whereas for multinational employees it was only affected by interaction enjoyment. The study also found that English major students felt interaction enjoyment more easily than non-English major students and multinational employees.  相似文献   

4.
The purpose of the current study was to examine the relationships among ethnocentrism, intercultural communication apprehension, religious fundamentalism, homonegativity, and tolerance for religious disagreements. This study found a positive relationship between religious fundamentalism with ethnocentrism and homonegativity. The study further found a negative relationship between tolerance for religious disagreement with ethnocentrism and religious fundamentalism. Lastly, homonegativity, ethnocentrism, and tolerance for religious disagreement were shown to account for approximately 17.5% of the variance in an individual's intercultural communication apprehension. However, religious fundamentalism was not shown to be related to intercultural communication apprehension.  相似文献   

5.
Rapid globalization of business processes stimulates many companies to dispatch their employees – business expatriates – on overseas assignments. Russia differs markedly from many other cultures in terms of specific communication norms and rules. Understanding such differences in organizational life is crucial for the success of business expatriates working there. This study employs in-depth interviews with eight Danish business expatriates who worked in Russia and examines the differences between the Danes and the Russians in terms of communication characteristics related to Hofstede’s cultural dimension power distance. This work enhances scholars’ empirical knowledge of power distance, which has rarely been investigated qualitatively.  相似文献   

6.
The role of communication content in an ethnically diverse organization   总被引：1，自引：1，他引：0  
A research on the content of communication at work, job attitudes and unequal treatment was conducted in an ethnically diverse organization in the Netherlands comprising 504 ethnic majority and 113 ethnic minority employees. Ethnic minority employees experienced less person-related communication at work and perceived higher levels of unequal treatment of minorities than ethnic majority employees. However, compared to their ethnic majority colleagues, ethnic minority employees reported higher levels of work-related communication and more positive attitudes towards their job. Regression analyses revealed significant relations between communication content and employees’ job attitudes, with positive relations between both role-related and person-related communication and job satisfaction and positive relations between both organization-related and role-related communication and organizational identification.  相似文献   

7.
This study examined the process of developing intercultural communication competence (ICC) with particular attention to cross-cultural differences in communication patterns. A qualitative approach involving 40 interviews with Americans living in Sweden and Swedes living in the US was employed in order to gain a nuanced, in-depth, and contextual understanding of how immigrants and expatriates experience the process. Several differences in verbal and nonverbal communication patterns between the two cultures emerged. The findings provide insights into how ICC is developed differently across cultures, as well as how the cognitive, affective, and behavioral components of ICC are interrelated and influenced by culture-specific aspects.  相似文献   

8.
The security theory of humor was utilized to examine two types of humor (affiliative and aggressive) in relation to intercultural communication. Participants (N?=?241) completed a survey containing measures of humor (humor orientation, humor aggressiveness) and intercultural communication (intercultural communication apprehension, ethnocentrism, emulation, intercultural willingness to communicate). Humor orientation was negatively related to intercultural communication apprehension. Humor aggressiveness was positively related to ethnocentrism and negatively associated with emulation. Implications for the theory and intercultural communication are discussed.  相似文献   

9.
This study explores the relationships among perceptions of social support from family and friends, Intercultural Communication Apprehension (ICA) and intercultural conflict management preferences. Two hundred and ninety students, comprising primarily of international students, participated in the study. The results of the study revealed that, in regards to handling conflict with members of the host culture, increased perceptions of social support from family and friends lowered the level of ICA, and the decrease in the level of ICA led to increased preferences for the integrating and the compromising styles and decreased preferences for the avoiding and the dominating styles. Hence, the results of the study suggest that the influence of the perceptions of social support may extend beyond the mere alleviation of acculturative stress and psychological well-being and may have implications for the integration of immigrants and sojourners into the host culture.  相似文献   

10.
This qualitative study explores the significant yet understudied topic of bicultural identity and intergroup-intercultural communication. Ting-Toomey’s identity negotiation theory and Giles’ communication accommodation theory guide this investigation into the meaning construction of “bicultural identity” of Asian/Caucasian individuals and their intergroup communication strategies. Bicultural identity development is a multilayered, complex lived experience. Response analysis to the research questions revealed eight thematic patterns such as bicultural construction of integrated identity, distinctive communication practice, and identity buffering strategies. These patterns culminate to the proposed idea of a “double-swing bicultural identity” model. The study concludes with a discussion on contributions, limitations, and future directions.  相似文献   

11.
This study investigates the impact of intercultural communication on Japanese students during short-term study-abroad programmes. Quantitative analysis indicates the students believe study-abroad broadened their views. Semi-structured interviews identify five categories of impact: utilization of English language, interpersonal communication skills, involvement in global society, opening doors to greater possibilities and positive attitudes towards living. To explain these changes, a theory from cognitive behavioural therapy is applied and a cognitive modification model for intercultural communication is proposed. The study presents evidence that intercultural communication can be an opportunity to recognize and modify one’s cognitive appraisals initially grounded in one’s home culture.  相似文献   

12.
The aim of the present study is to access communication style in the Malaysian workplace through the development and validation of a communication scale appropriate to the Malaysian workplace. The analysis involved data from 200 state development employees, and construct and criterion-related validation using data from 510 employees, representing three organizations in Malaysia. The results provided support for the use of language (pekerti) and communication and interaction (bicara) as crucial communication dimensions for the Malaysian workplace, which are identified from the item-generation procedure.  相似文献   

13.
There is a recent body of research that draws a connection between sensation seeking and intercultural communication. In the present study, the relationship between sensation seeking and variables that contribute to intercultural communication competence are explored in the context of the Integrated Model of Intercultural Communication Competence. Four hypotheses were proposed. Results from structural equation modeling supported two of the proposed hypotheses. Though there was no direct relationship between sensation seeking and ICC, the results supported previous findings that sensation seeking has a positive relationship with ICC in the presence of mediating variables. The implications of the findings are discussed.  相似文献   

14.
This article draws on interviews with anti-trafficking NGO employees in Thailand to illustrate the use of narratives as a tool for communicating cultural values. Drawing on theories of modernization, culture, and liberation psychology, I assess the way anti-trafficking NGO employees construct narratives, or “stories,” about human trafficking. These narratives rely on Western values associated with modernization, the role of NGOs in development, gendered constructions of victimhood, “Othering,” and Orientalism. Analyzing these narratives, I build a theory of “culture as a space of safety:” a self-reinforcing mechanism whereby employees ritualistically retreat from the overwhelming circumstances they confront in their work.  相似文献   

15.
This study examined the relationship between the frequency of backchannel responses and listener recall scores in inter- and intra-cultural conversations. The nature of the study was a simulated physician–patient interaction. Participants were 40 Canadians and 40 Chinese who formed 40 dyads in four experimental conditions: Canadian physician/Canadian patient, Chinese physician/Chinese patient, Chinese physician/Canadian patient, and Canadian physician/Chinese patient. All conversations were video-taped and micro-analyzed. The data generated three intriguing findings. (1) There were significant positive correlations between backchannel responses and listener recall scores in the two intra-cultural groups, indicating that backchannel responses facilitated content communication. (2) There were significant negative correlations between backchannel responses and listener recall scores in the two inter-cultural groups, indicating that backchannel responses might have served as misleading feedback and caused mis-communication. (3) The Chinese/Chinese condition had the highest backchannel responses; the Canadian/Canadian condition had the lowest with the two inter-cultural groups in between. This finding provides support for the Communication Accommodation theory. Implications for verbal and nonverbal communication training in intercultural interactions were discussed.  相似文献   

16.
This study investigated the differences in willingness to communicate (WTC) between Americans and Chinese living in China and the United States, and the factors affecting WTC between these two nationalities. A battery of questionnaires was administered to 47 American and 54 Chinese college students in China, and 51 American and 42 Chinese college students in the US. Overall Americans were found to be more willing to communicate with Chinese than were Chinese with Americans. Participants living abroad reported higher levels of WTC than those living in their home country. Among Chinese, WTC was positively related to self-perceived communication competence, language competence, immersion time and motivation being positively correlated and negatively associated with CA. Similar results were obtained from Americans, except that immersion time and language competence were not related to WTC.  相似文献   

17.
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18.
The authors provide an urgent call for cross- and intercultural scholars to re-examine many of the related themes and classic or contemporary study areas of “intercultural communication” and “intercultural relations” in light of the impacts that the novel coronal (COVID-19) pandemic is having on human interaction both across and within our social-cultural contexts. As scholars focusing on intercultural communications/relations, education, management, psychology, and social issues, the global COVID-19 pandemic has revealed a range of intercultural problems or issues that need to be researched to better understand related aspects of human suffering, social disruption, and economic inequalities. New research projects/papers need to address how these impact key intercultural theme/topic areas like cultural attributions/expectations, values/beliefs, identities, perceptions/stereotypes/prejudice, language/speech codes, cultural systems/patterns, acculturation/adaptation, intercultural effectiveness/sensitivity/competence, and conflict (Kulich et al., 2020, Table 3.7). Some research areas and applications potentially affected by COVID are highlighted, including our sense of national/international identity and cooperation, our mediated or actual social networks, our ways of framing or carrying out intercultural or cross-cultural cooperation, new issues emerging in inter-group contact, how we apply cross-cultural taxonomies or dimensions to analyze data, and how these ultimately affect our relationships with each other across all levels of culture (from dyads, to groups, sub- or co-cultures) or express and affirm interculturality at such times. Each area is highlighted by calls for specific types of intercultural research to address these challenges and opportunities.  相似文献   

19.
The global village metaphor, originally popularized by Marshall McLuhan, suggests that individuals connected to information and communication technologies become more involved with others from around the world. The speed at which messages are communicated is one factor why Internet-supported technologies create a sense of community. The diffusion of Internet networks to areas around the world naturally increases the potential for intercultural communication. Considering the cultural differences of the communicators and diminished social cues of the environment, the opportunity for misunderstandings may be elevated in intercultural Internet-based communication. The present investigation explores how two important components of culture—individualism and collectivism—influence communication behaviors in face-to-face and computer-mediated relationships. Self-disclosures, which are fundamental to relationship development, are specifically studied. The findings reveal that collectivism is associated with fewer self-disclosures in computer-mediated relationships than in comparable face-to-face relationships. The difference between self-disclosure behaviors in face-to-face and computer-mediated relationships is more pronounced among individuals high in collectivism than those high in individualism. Implications to social information processing theory and future directions for intercultural Internet-based communication research are considered.  相似文献   

20.
This paper describes an empirical investigation of changes incurred as a result of participation in a semester-long intercultural experience. “The A.M.I.G.O. Project” is conducted in small group communication classes and requires students to meet and interact weekly with foreigners living in their community. The project is designed to allow college students to obtain some of the benefits of a foreign experience without going abroad. The program is also intended to provide a meaningful and worthwhile experience to individuals temporarily living in the U.S. A single-factor repeated measures analysis of variance was used to examine differences between participants and non-participants at the beginning and end of the semester. Five dependent variables-acceptance of differences, openness to new ideas, importance of foreign exchange, responsibility toward foreigners living in the community, and attitudes toward peace-were evaluated. The results of the questionnaire strongly indicate a significant change in the attitudes of the participants. Overall, students became more accepting of diversity and differences, felt greater responsibility to and increased importance of foreign visitors to the United States, and developed a sense of importance and desire for travel abroad. Furthermore, the members of the English as a Second Language class [the Amigos] demonstrated significantly greater improvement on their English proficiency exams than non-participants. Implications of the results and a discussion of the limitations of the study conclude with suggestions for future research.  相似文献   

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