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1.
Kelly Russell 《New Review of Academic Librarianship》2013,19(1):139-154
This paper describes the development of a reliable, short questionnaire (PLSQ) to measure student perceptions of and satisfaction with quality of service in an academic library. This formed part of a wider study to evaluate student awareness and use of library services and staff support. This included the simultaneous development of a ‘factual’ questionnaire and two small scale observational studies, backed up with ‘market research‐type’ interviews to evaluate the effectiveness of the ‘help desk’ and ease of use of the computer catalogue. A ‘triangulation’ technique was thus used to provide indirect evidence that the questionnaire was validly measuring user satisfaction. The results from the initial trial of the questionnaire are described and compared with relevant findings from the ‘factual’ questionnaire and the help desk study. Though two samples completed different questionnaires, the frequency results arc either in complete agreement or mutually supportive. The help desk study results are also supportive, again suggesting that the questionnaire is a valid measure. Following statistical analyses, the final sixteen item PLSQ emerged which produces internally consistent responses and which appears to measure satisfaction with staff helpfulness and physical conditions in the library and perceptions of ability to find information and knowledge of CD‐ROM and other services. 相似文献
2.
Purpose: To characterise the training needs of those providing clinical question answering services (CQAS). Participants: Seventeen specialist UK staff working in CQAS, 21 from general health library UK staff and eight international respondents. Methodology: A literature review examined documented training needs for CQAS staff. A follow‐up questionnaire examined prior training and experience and identified training needs for the surveyed staff. Results/outcomes: Ninety per cent of CQAS staff had worked in health services for 3 years or longer. Training received in preparation for the CQAS role comprised literature searching (including the PRECEPT/ADEPT and cochrane library courses) and critical appraisal. Skills considered ‘essential’ for clinical question answering were ‘literature searching’ (100%), ‘understanding the context of clinical questions’, ‘bibliographic databases’, ‘evidence‐based sources’ and ‘the Internet’ (all 93%). Main training needs for specialist CQAS staff include management and organisation of CQAS and technical skills in interpretation and presentation. Discussion/conclusion: CQAS staff require a formal training programme. Most CQAS staff considered that this should be a mandatory requirement. 相似文献
3.
OBJECTIVES: Funded by Research in the Workplace Award (RIWA) 2001, the study investigated the information needs and use of NHS library services by members of the West of Scotland Colorectal Cancer Managed Clinical Network (MCN), a single subject, cross boundary, multi-professional organization. METHOD: A postal questionnaire sent out in October 2002 was returned by 100 members and follow-up interviews were held in March 2003 with 11 of the respondents. The questions related to access to resources, library services such as literature searches, current awareness and training. They also explored the use of electronic resources and the Internet. RESULTS: Respondents were mainly hospital doctors and a few nurses from across five health boards. Most had access to a library, although not all made use of it, possibly an indication of the need for improved communications between librarians and health-care staff. Generally, research and professional development were reported as reasons for needing cancer information, but on further investigation the motivation to conduct literature searches was more related to patient care. Examples included treatment of unusual cases, locating information for patients and identifying guidelines. There are indications of unmet needs for local contact information and evaluated patient information. CONCLUSION: Development of a cancer portal within the NHS Scotland e-Library available from May 2004 based on the Managed Knowledge Network (MKN) concept is attempting to address many of the issues raised in the survey, including inequities of access to services and signposting to a variety of types of information. 相似文献
4.
Bryant SL 《Health information and libraries journal》2004,21(2):84-93
AIMS: To explore the information needs and information seeking behaviour of family doctors, identifying any differences in attitudes and behaviours deriving from membership of a training practice and investigating the impact of a practice librarian. METHODS: A case study of general practitioners (GPs) in Aylesbury Vale incorporated a quantitative study of use of the medical library, and two qualitative techniques, in-depth interviews and group discussions. RESULTS: A total of 58 GPs, almost three quarters of those in the Vale, participated; 19 via individual interviews and a further 39 via two group discussions. Family doctors are prompted to seek information by needs arising from a combination of professional responsibilities and personal characteristics. A need for problem-orientated information, related to the care of individual patients, was the predominant factor that prompted these GPs to seek information. Personal collections remain the preferred information resource; electronic sources rank second. The study demonstrated low use of the medical library. However, both vocational training and the employment of a practice librarian impacted on library use. CONCLUSIONS: The study illuminates the information needs and preferences of GPs and illustrates the contribution that librarians may make at practice level, indicating the importance of outreach work. 相似文献
5.
What type of leader am I?: a training needs analysis of health library and information managers 总被引：1，自引：1，他引：0
Background: Leadership is a necessary facet of professional practice for health library and information managers (HLIMs). Several training needs analyses (TNA) in the health library and information services field have been conducted in recent years, all identifying a need for professional development in leadership skills. However, these previous TNAs have not focused on specific elements of leadership skills required by health library and information managers. Objectives: The National Library for Health (NLH) commissioned the School of Health and Related Research (ScHARR) at the University of Sheffield to conduct a TNA where HLIMs assess their current leadership skills and identify any future development needs in this area. The results would inform a programme of influencing skills workshops. Methods: HLIMs in the UK were invited to complete a self‐assessment online questionnaire. The questionnaire utilised items from Manning and Robertson’s Influencing Skills Style Profile (ISSP). This allowed the results to be characterised by influencing ‘style’. Results: HLIMs considered themselves to have strengths in the leadership areas of influencing, negotiating, managing change and delivering presentations to decision‐makers. They identified significant development needs in communicating with stakeholders, conflict resolution, using body language and being assertive. Most HLIMs demonstrated two collaborative styles identified by the ISSP, namely strategic collaborator and opportunistic collaborator. Conclusions: In difficult times, HLIMs may need to adapt to more of an ‘opportunistic‐battler’ influencing style. It is important that HLIMs not only assess their own leadership skills but also that they take opportunities to employ 360° feedback, comprising assessment from subordinates, peers and supervisors. 相似文献
6.
Background: Milford Care Centre is a major centre for specialist palliative and gerontological care in the Mid‐West of Ireland. In August 2008, a Librarian was employed to support the information, research, teaching and professional development needs of staff and students. In planning associated with this role, it was necessary to undertake an analysis of the information needs of staff. Objectives: (1) To understand the information needs of staff with regard to the new Library and Information Service. (2) To identify current access to and levels of skill in information literacy and ICT. (3) To ascertain the need for training in those skills. Methods: A web‐based questionnaire was disseminated in November by email and printed copies were left at other locations. Results: Assistance with obtaining journal articles was rated most highly by respondents as being an important service. Eighty‐three per cent indicated that they did not have access to online health databases. Small group classes were considered the preferred method of providing training. Afternoons were also considered more convenient for visiting the library. Conclusion: The results will be used to plan the development of the library with a better insight of users needs and assist us to utilise resources more effectively. 相似文献
7.
Heidi J. Mortensen Jeffrey L. Alexander Guy M. Nehrenz Cynthia Porter 《Health information and libraries journal》2013,30(1):23-34
Objectives
The aims of this study were to: 1) establish whether infection control professionals (ICPs) who had access to and utilised medical librarian services for evidence‐based medicine (EBM) research perceived this assistance to be useful and 2) to establish whether ICPs who used electronic or hard copy resources for EBM research perceived that those resources had a significant impact on their work.Methods
Convenience sampling was used to collect quantitative data via a questionnaire. Study participants were members of South‐west and Western chapters of the Association for Professionals in Infection Control and Epidemiology. There were 264 questionnaires distributed in this study; 179 participants completed the questionnaire. The response rate for eligible respondents was 59.5% (157).Results
Results indicated 56.7% (51) of the ICPs with librarian access reported requesting assistance from their work facility librarian. In reference to locating infection control information, 77.9% (95), 87.3% (124) and 93.3% (138) of ICPs found textbooks, journals and the Internet ‘very useful’ or ‘useful’, respectively.Conclusion
Study results indicated ICPs who used the assistance of medical librarians and/or hard copy or electronic resources for EBM research perceived such sources to be valuable for obtaining infection control information. 相似文献8.
Jane Sweetland 《Health information and libraries journal》2000,17(2):77-82
This paper describes the impact of providing six users of the Health Facts Consumer Health Information Centre at Frenchay Hospital with health information. Comments from a previous user satisfaction questionnaire survey implemented by the researcher provided themes to explore. These were: (1) cognitive effects (2) affective effects (3) behavioural effects. Semi‐structured interviews were conducted with six consecutive users of the centre asking about a health problem for themselves. Health Facts information improved knowledge and understanding, reduced anxiety, and helped respondents accept and self‐manage illness, facilitated by quality of content and presentation. Everyone took some subsequent action in support of their condition. The centre saved users’ time searching for information elsewhere and staff were key players providing it. Information was shared with others, extending its impact. Increased publicity for the service was the main suggested improvement. Health Facts information was mostly rated higher than other information sources, and unexpectedly as high as information from doctors. Even well‐informed users gained new understanding. Health Facts information is highly valued, and complements advice given by health professionals. Findings reflect recent literature and government policy to get patients more involved in their own health care. The methodology may help other health information services investigate this subject. 相似文献
9.
Aims: To find out about the nursing community's needs in the following areas: information or knowledge to improve practice in the clinical area; information to support lifelong learning and formal study. Methods: A questionnaire was circulated in summer 2004 containing questions on types of information source used for particular types of problem or question; specific sources used; ease of access to various information sources including computers and the Internet, and local health library; and workplace culture and environment. Results: A total of 1715 usable questionnaires were completed and returned. Significant numbers of the nursing community have currently no or limited access to computers. Nursing staff in the independent sector had less access to computers and the Internet than those working for the National Health Service (NHS). Workplace culture was as important as access to IT equipment. Conclusions: As a result of the survey, the Royal College of Nursing (RCN) is working with the NHS and the independent health sector to improve access and provide complementary services for the whole nursing community. 相似文献
10.
Jessie McGowan William Hogg Tamara Rader Doug Salzwedel Danielle Worster Elise Cogo Margo Rowan 《Health information and libraries journal》2010,27(1):11-21
Background: A librarian consultation service was offered to 88 primary care clinicians during office hours. This included a streamlined evidence‐based process to answer questions in fewer than 20 min. This included a contact centre accessed through a Web‐based platform and using hand‐held devices and computers with Web access. Librarians were given technical training in evidence‐based medicine, including how to summarise evidence. Objectives: To describe the process and lessons learned from developing and operating a rapid response librarian consultation service for primary care clinicians. Methods: Evaluation included librarian interviews and a clinician exit satisfaction survey. Results: Clinicians were positive about its impact on their clinical practice and decision making. The project revealed some important ‘lessons learned’ in the clinical use of hand‐held devices, knowledge translation and training for clinicians and librarians. Conclusions: The Just‐in‐Time Librarian Consultation Service showed that it was possible to provide evidence‐based answers to clinical questions in 15 min or less. The project overcame a number of barriers using innovative solutions. There are many opportunities to build on this experience for future joint projects of librarians and healthcare providers. 相似文献
11.
Lisa Flint 《Health information and libraries journal》2013,30(1):83-87
This feature looks at changing the format of a well‐established information skills session for first‐year biochemistry students at UCL, to improve its design, delivery and the overall learning experience for the students. After reviewing current literature, active learning methods were explored and an idea of a research‐based quiz based on famous scientists was devised. After a brief introduction to the library resources available, the students were ‘let loose’ to research their particular scientist and answer a series of questions. Feedback was gained and evaluated and concluded that the session was well received by students. The feature also raises the discussion of generic verses subject‐based information skills training. H.S. 相似文献
12.
Paula Younger 《Health information and libraries journal》2010,27(1):2-10
Background: Reviews of how doctors and nurses search for online information are relatively rare, particularly where research examines how they decide whether to use Internet‐based resources. Original research into their online searching behaviour is also rare, particularly in real world clinical settings. as is original research into their online searching behaviour. This review collates some of the existing evidence, from 1995 to 2009. Objectives: To establish whether there are any significant differences in the ways and reasons why doctors and nurses seek out online information; to establish how nurses and doctors locate information online; to establish whether any conclusions can be drawn from the existing evidence that might assist health and medical libraries in supporting users. Methods: An initial scoping literature search was carried out on PubMed and CINAHL to identify existing reviews of the subject area and relevant original research between 1995 and 2009. Following refinement, further searches were carried out on Embase (Ovid), LISA and LISTA. Following the initial scoping search, two journals were identified as particularly relevant for further table of contents searching. Articles were exclused where the main focus was on patients searching for information or where the focus was the evaluation of online‐based educational software or tutorials. Articles were included if they were review or meta‐analysis articles, where they reported original research, and where the primary focus of the online search was for participants’ ongoing Continuing Professional Development (CPD). The relevant articles are outlined, with details of numbers of participants, response rates, and the user groups. Results: There appear to be no significant differences between the reasons why doctors and nurses seek online Internet‐based evidence, or the ways in which they locate that evidence. Reasons for searching for information online are broadly the same: primarily patient care and CPD (Continuing Professional Development). The perceived barriers to accessing online information are the same in both groups. There is a lack of awareness of the library as a potential online information enabler. Conclusions: Libraries need to examine their policy and practice to ensure that they facilitate access to online evidence‐based information, particularly where users are geographically remote or based in the community rather than in a hospital setting. Librarians also need to take into account the fact that medical professionals on duty may not be able to take advantage of the academic model of online information research. Further research is recommended into the difference between the idealised academic model of searching and real world practicalities; and how other user groups search, for example patients. 相似文献
13.
PURPOSE: The Shared Hospital Electronic Library of Southern Indiana (SHELSI) research project was designed to determine whether access to a virtual health sciences library and training in its use would support medical decision making in rural southern Indiana and achieve the same level of impact seen by targeted information services provided by health sciences librarians in urban hospitals. METHODS: Based on the results of a needs assessment, a virtual medical library was created; various levels of training were provided. Virtual library users were asked to complete a Likert-type survey, which included questions on intent of use and impact of use. At the conclusion of the project period, structured interviews were conducted. RESULTS: Impact of the virtual health sciences library showed a strong correlation with the impact of information provided by health sciences librarians. Both interventions resulted in avoidance of adverse health events. Data collected from the structured interviews confirmed the perceived value of the virtual library. CONCLUSION: While librarians continue to hold a strong position in supporting information access for health care providers, their roles in the information age must begin to move away from providing information toward selecting and organizing knowledge resources and instruction in their use. 相似文献
14.
This study examined the role that health librarians could play in helping patients to find information. A questionnaire survey was sent out to 50 health librarians in the north-west of England. It examined the following: the type of library and users, access to information for patients, librarians' attitudes to provision of information to patients and their knowledge of other sources available to their users. Ninety-seven per cent of librarians said that they could recommend quality information sources to patients, but many suggested that there were practical problems in allowing patients to use health libraries due to lack of appropriate resources, facilities and funding. Advantages of health library involvement in patient information include having a local point of contact for patients and the ability of librarians to find, evaluate and organize good-quality resources. However, health library staff may not have enough time to answer enquiries from the public and may lack training in dealing with patients. Innovation, especially in developing on-line services, could offer a way to provide a service without overloading the physical requirements of a library. Librarians could also collaborate with other staff to improve patient information. 相似文献
15.
本文的研究问题包括:中国图书情报与档案管理学科教育的发展历史是怎样的?目前该学科教育的专业发展规模、师资队伍、学生培养的现状是什么?经验与发展建议有哪些?论文采集数据的方法和途径为:向全国高校与科研院所的所有图书情报与档案管理学科院系机构发放学科发展历史与现状问卷并回收56份有效机构问卷,并通过网络调查获取另外22家机构的学科点现状,对七所院校开展实地调研和访谈。核心研究结论为:第一,中国图书情报与档案管理教育百年发展中学科点从无到有,从少到多,艰难而荣耀,图书馆学、情报学与档案学历经各自独立创建并发展之后在1998年融合基础上走过了坚守主流专业并积极拓展新领域的道路。第二,图书情报与档案管理无论是单独建系还是在历史、文学、管理或图书馆实体机构之下创立,经历了平均3. 77次的院系名称更名,目前大多数学科点以信息管理或信息资源管理作为名称并基本稳定下来。第三,中国图书情报与档案管理教育经历百年的沉淀和发展后,尽管师资规模仍然偏小,但已形成相对稳定、不断更新换代的师资队伍,国际化程度不高、学缘结构不够优化等问题值得关注。第四,中国图书情报与档案管理教育的在读学生中本科生培养规模大于硕士和博士,但从学科点授予学位情况看,从初创时期的以培养本科生为主已过渡到现在以培养硕士生为主的阶段;本科、硕士和博士在就业去向上均以签署就业协议或者国内外升学为主要去向,本学科毕业生选择自主创业的比例不高。论文最后提出中国图书情报与档案管理教育发展中的若干方向。 相似文献
16.
Elizabeth A. Barley Joanna Murray Rachel Churchill 《Health information and libraries journal》2009,26(4):298-306
Background and objectives: Clinicians report difficulties using research in their practices. The aim of the study was to describe needs and preferences for a mental health clinical question‐answering service designed to assist this process. Method: Multi‐disciplinary clinicians participated in a focus group; users of the service supplied feedback. Results: Fifty‐four clinicians received answers to 84 questions about mental health treatments. User ratings showed that the answers had multiple uses: informing health care (43), education (22), staff development (28) and research (12), and were considered useful, clear, relevant and helpful. Focus group participants appreciated critically appraised summaries of evidence and stressed the time‐saving benefit of the service. Clinicians without a medical training were least confident in applying evidence. Attitudes to research were positive, but concern was expressed about its potential misuse for political purposes. This appeared to arise from an ambiguity around the term ‘insufficient evidence’, which participants felt is widely misinterpreted as ‘evidence of no effect’. Conclusions: A highly valued, responsive service has been developed. A range of clinicians find critically appraised summaries of research useful. Education about the use of research may help clinicians to be more evidence based. 相似文献
17.
18.
Haigh V 《Health information and libraries journal》2006,23(1):41-50
OBJECTIVE: To determine the information needs and support required by AHPs whilst building services based on clinical effectiveness. METHODS: A qualitative approach using action research in co-operation with a Rehabilitation Department Clinical Effectiveness group, leading to interviews with eight therapists. The sampling strategy was purposive. RESULTS: Therapists have well-developed professional networks, but are unsure how to access traditional library areas. Library training can stop AHPs in asking for help or services, whilst the library is thought to be very different to their everyday work, but confidence in using the library service can be acquired by getting to know a librarian. A departmental-based service was thought to provide better access to, and understanding of, information through mentorship, whilst also providing up-to-date evidence so that clinicians can concentrate on their clinical work whilst being more clinically effective. CONCLUSIONS: When seeking information, AHPs are more likely to use professional networks than libraries. However, when working alongside an AHP, a librarian can upgrade information-seeking skills through mentorship, whilst named library contacts can make it easier to access the library for help. 相似文献
19.
Gail McMillan 《Learned Publishing》1994,7(2):93-98
Electronic journals portend tremendous advantages to libraries. Patron access is swift and sure; these journals are never missing from the shelves, and they need not be delayed for technical processing because they can be ‘sent’ to public display and serials maintenance almost simultaneously. However, how will library users know what journals are available to them? They should be able to find electronic journals through the same means they find information in all other formats—through libraries’ online catalogs. The phrase ‘mark it and park it’ has not lost its relevance in the virtual library environment. 相似文献
20.
Zach L Dalrymple PW Rogers ML Williver-Farr H 《Health information and libraries journal》2012,29(1):61-71
Background: The relationship between health information seeking, patient engagement and health literacy is not well understood. This is especially true in medically underserved populations, which are often viewed as having limited access to health information. Objective: To improve communication between an urban health centre and the community it serves, a team of library and information science researchers undertook an assessment of patients’ level and methods of access to and use of the Internet. Methods: Data were collected in 53 face‐to‐face anonymous interviews with patients at the centre. Interviews were tape‐recorded for referential accuracy, and data were analysed to identify patterns of access and use. Results: Seventy‐two percentage of study participants reported having access to the Internet through either computers or cell phones. Barriers to Internet access were predominantly lack of equipment or training rather than lack of interest. Only 21% of those with Internet access reported using the Internet to look for health information. Conclusion: The findings suggest that lack of access to the Internet in itself is not the primary barrier to seeking health information in this population and that the digital divide exists not at the level of information access but rather at the level of information use. 相似文献