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1.
Implementing knowledge management (KM) projects or knowledge-sharing philosophies in organizations require significant organization change. Because the introduction of change is difficult, leaders have been encouraged to proactively prepare their organizations and its members as they begin one of these initiatives. As the first step in this process, managers should comprehensively examine their organization's underlying readiness to embrace these initiatives. Unfortunately, the measurement of an organization's readiness for KM initiatives poses significant challenges because no known instrument is available to do so. Accordingly, this study drew on the KM and organizational change literature to take a first step in the development of a synergistic instrument that measures readiness for KM and applied it in an organizational setting. 相似文献
2.
Knowledge has been long cited as a strategic asset and a source of competitive advantage for organizations. However, the creation of knowledge is a complex process that is influenced by several factors beyond the typical practice of knowledge management (KM). In this research, we assess the effects of leadership, Ba (shared context in motion), organizational culture, organizational control, and work style on KM defined in terms of the SECI process of socialization, externalization, combination, and internalization. On the basis of data gathered from a questionnaire survey of a Japanese pharmaceutical company and its subsidiaries in the United States, France, and China, we compare how the aforementioned organizational factors influence the processes of KM in these organizations. The results show that organizational factors affect KM practices differently in each of the targeted countries, and suggest that KM activities need to be tailored to the organizational idiosyncrasies of each local office, without betraying the global vision of the corporation. 相似文献
3.
The purpose of this study is to investigate the level of knowledge management (KM) maturity of credit unions. The application of a maturity model to 15 credit unions in North America revealed that an overall level of KM maturity is at an early stage of development, but there are signs of future improvement. Credit unions operate in a highly competitive, knowledge-intensive financial industry and experience various pressures to increase their efficiency, which they can achieve through the implementation of KM solutions. Despite the absence of official KM strategies, KM projects were introduced locally in order to fill particular knowledge gaps. The availability of IT infrastructure and the implementation of KM-related technologies alone are insufficient to ensure universal success of organizational KM activities. Credit union managers periodically access and use academic research in their decision making. At the same time, they prefer accessing scholarly knowledge in translated form from books, practitioner magazines, and consultants. It was concluded that organizations competing in the knowledge-intensive sector have an inner need for KM solutions. 相似文献
4.
The term technochange refers to technology-driven organizational changes and covers the broad spectrum of aspects that are related to and have an impact on changes within organizations. Technochange processes are usually managed by change managers, who are responsible for successfully accomplishing the IT-related tasks in their projects, as well as every other structural and organizational dimension related to the implementation of technochanges. This paper discusses what competencies managers should have to carry out these processes effectively. On the basis of the existing literature, interviews with experts and case study research, we identify and test a set of IT- and non-IT-related competencies that are essential for managing technochange processes within and among organizations. Further, this paper presents a model for assessing and allocating project managers to IT technochange projects that match their competencies and skills. This model could also serve as a tool for developing technochange management competencies via targeted training programmes. A case study demonstrates how the assessment model can be used in practice. Finally, we make some suggestions for future research in the fields of change management and IT. 相似文献
5.
This is a historical study of organizational change projects based on documents as the primary data source. It covers a period of 15 years (1985–2000) at an offshore construction yard. The study shows that change agents created links between new and former projects when they prepared, introduced, and motivated employees for ‘yet another’ change project, a process coined as ‘institutional bridging.’ The bridges served both as legitimation of the new project and as a means to carry forward practices, values, and knowledge. For practicing managers and change agents, this finding implies that disruptive change may be avoided if one succeeds in building bridges between sequential change projects. Then planned change may serve both as carriers and as creators of organizational knowledge. Theoretically, the study contributes to the discussion of organizational carriers and how organizations continue and develop identity in contexts characterized by uncertainty and change. 相似文献
6.
Scott Janzwood 《Research Policy》2021,50(6):104225
"Mission-oriented" public research organizations invest in R&D to improve decision-making around complex policy problems from climate change to asteroid impacts, thus producing public value. However, the estimation of benefits produced by such R&D projects is notoriously difficult to predict and measure - a challenge that is magnified for global catastrophic risks (GCRs). GCRs are highly uncertain risks that may pose enormous negative consequences for humanity. This article explores how public research organizations systematically reduce key uncertainties associated with GCRs. Building off of recent literature highlighting the organizational and political factors that influence R&D priority-setting at public research organizations, this article develops an analytical framework for explaining R&D priority-setting outcomes that integrates the key stages of decision analysis with organizational and political dynamics identified in the literature. This framework is then illustrated with a case study of the NASA Planetary Defense Coordination Office, which addresses the GCR of near-Earth object (asteroid and comet) impacts. The case study reveals how organizational and political factors interact with every stage in the R&D priority-setting process - from initial problem definition to project selection. Lastly, the article discusses the extent to which the case study can inform R&D priority-setting at other public organizations, particularly those addressing GCRs. 相似文献
7.
Researchers have emphasized on the need for advances in knowledge management (KM) research to better understand how organizations accrue benefits from their knowledge resources. Thus, an integrated approach, rooted in the theoretical streams of knowledge-based view, KM and institutional theory, is proposed to explain how a successful KM program creates value. The approach discusses four organizational capabilities that firms need to develop simultaneously to create KM-enabled value, and identifies possible organizational actions to develop these capabilities. Various feedback and feed-forward processes, originating inside as well as outside the firm, integrate these capabilities into a KM-enabled value creation cycle (VCC). Key propositions were developed, and were examined with the help of three case studies. 相似文献
8.
Jing Chen Tao Hua Ouyang Shan L. Pan 《International Journal of Information Management》2013,33(6):971-974
The ability to change organizational routines according to the need of organizational transformation is difficult to achieve, but increasingly vital for an organization to survive in a highly turbulent business environment. However, despite fruitful research on organizational routines, how routines evolve through feedback remains unclear. This study aims to investigate the role of feedback in routine changes by examining a case study of Haier, the largest home appliance manufacturer in the world. The findings of this case show that feedback of a routine plays a critical role in routine changes. It highlights that feedback helps an organization to make sense of its behavior patterns and evaluate these patterns properly, which enable the organizations to better initiate and advocate routine changes that are necessary for a successful organizational transformation. Further, this case shows the importance of leveraging IT in managing routine changes. 相似文献
9.
企业在发展的过程中可能会形成惰性,使其商业模式无法快速响应市场需求的变化,阻碍了可持续发展,因此,在惰性的氛围下如何推动商业模式创新,是企业亟待解决的问题。但当前管理学中惰性的相关研究较少关注商业模式创新领域,从而导致对从惰性到商业模式创新的过程缺乏深入的探究。基于此,论文以在新零售背景下进行商业模式创新的传统零售企业为研究对象,通过扎根理论方法,构建出组织在惰性氛围下的商业模式创新过程模型,以探究组织从惰性到商业模式创新的过程机理,研究发现：（1）环境压力促使组织对当前的惰性特征进行反思,从而增强商业模式创新的动机;（2）组织需要综合运用主动遗忘、组织学习与组织借用三种方式来减弱对原有商业模式的依赖,并进行商业模式的探索、借鉴与尝试,而这一知识建构过程受到网络嵌入的影响;（3）在知识建构的基础上增强组织即兴能力,更有利于降低组织即兴的不确定性和风险性,促进商业模式创新。在此基础上,论文对研究结果进行了讨论,并提出相关建议。 相似文献
10.
11.
Phrases such as ‘knowledge-intensive organizations’ (KIOs) and ‘knowledge-intensive firms’ (KIFs), have recently found common usage, describing the distinct activities and attributes of some organizations. But a review of the literature reveals a lack of consensus among scholars and practitioners on the definition of KIOs. What is also absent from the discussion is an agreement on the factors that differentiate KIOs from non-KIOs, and how those factors affect knowledge management (KM) theory and practice. The objective of this paper is to extend a typology of KIOs as a preliminary step to conducting research on these types of organizations. With the typology of KIOs presented in this paper, we hope to provide a basis of distinguishing these organizations from other organizations, and also to allow one to perform comparative organizational analysis. The typology will also help researchers identify which of the organizations are knowledge-intense, and the nature of their knowledge-intensity, so that they help these organizations in designing appropriate KM tools. 相似文献
12.
The extant literature shows that the connection between KM strategy and business strategy and business strategy and IT strategy has been extensively studied. However, the link between KM strategy and IT strategy remains unclear. To better understand how KM strategy influences IT strategy and vice versa within the context of business strategy, we synthesize the literature and contribute to the conceptualization of a triadic connection of the influences between business, KM and IT strategies and its deeper understanding in determining efficacy of knowledge use in organizations. 相似文献
13.
Knowledge Management: A Threefold Framework 总被引：3，自引：0，他引：3
14.
As organizations become more complex and diverse, organizational conflicts occur more frequently and managers spend an increasing portion of their time and efforts in handling such conflicts. Besides, an organizational conflict is difficult to identify in advance because it tends to be latent until the balance of interests is destroyed or a radical organizational change takes place. Effectiveness in managing organizational conflicts is based on how well such conflicts are understood by organizational members. By identifying the cause-effect relationships related to organizational conflicts, organizational members can understand each other better and become more willing to transform their ideas into corporate synergy. We propose a method, called Two-phase Cognitive Modeling (TCM), to help organizational members capture organizational conflicts and identify the means to alleviate them. To support the method for real world applications, we developed a computerized modeling tool, called Two-phase Cognitive Modeling Facility (TCMF). Working procedures of the TCM method and the TCMF tool are illustrated with their application to the real case of the cable TV home shopping company. 相似文献
15.
Abdullah S. Al-Mudimigh Author VitaeZahid UllahAuthor Vitae Talal Abdullah Alsubaie 《International Journal of Information Management》2011,31(1):38-43
Portals provide an aggregated and personalized view of information through a large application integrating information, people, and processes across organizational boundaries. As such, portals can significantly impact organizations, completely changing how they work and operate. In addition, many critical success factors can affect portals at any stage of implementation. Many organizations lack suitable frameworks for implementing portals to ensure success in the organization, customer satisfaction, and employee morale. To address this gap, we proposed a comprehensive framework to develop and operate portal projects by considering specific critical success factors. We have evaluated and compared this work with previous work in the same field, more accurate and significant results. 相似文献
16.
It is often argued that small–medium enterprises (SMEs) do not manage knowledge the same way as large firms, but may need appropriate approaches to capture and exploit external knowledge effectively. This paper compares two opposite approaches to knowledge management (KM): one is called ‘deliberate’ or ‘planned’, and the other ‘emergent’. These approaches are analysed with reference to the management of knowledge pertaining to client–supplier relationships, which are particularly important in the case of small companies providing knowledge-intensive business services (KIBS). A case study of a small KIBS company is illustrated, which has developed two different projects, based on different approaches to KM, for managing knowledge referring to clients. The case shows that, for a small company, an emergent approach to KM can be more suitable than a deliberate one for managing such knowledge. The implications of this result for KM research and practice are then examined. 相似文献
17.
Exploring the duality between product and organizational architectures: A test of the “mirroring” hypothesis 总被引：1，自引：0，他引：1
A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that this organization produces. Specifically, products tend to “mirror” the architectures of the organizations in which they are developed. This dynamic occurs because the organization's governance structures, problem solving routines and communication patterns constrain the space in which it searches for new solutions. Such a relationship is important, given that product architecture has been shown to be an important predictor of product performance, product variety, process flexibility and even the path of industry evolution.We explore this relationship in the software industry. Our research takes advantage of a natural experiment, in that we observe products that fulfill the same function being developed by very different organizational forms. At one extreme are commercial software firms, in which the organizational participants are tightly-coupled, with respect to their goals, structure and behavior. At the other, are open source software communities, in which the participants are much more loosely-coupled by comparison. The mirroring hypothesis predicts that these different organizational forms will produce products with distinctly different architectures. Specifically, loosely-coupled organizations will develop more modular designs than tightly-coupled organizations. We test this hypothesis, using a sample of matched-pair products.We find strong evidence to support the mirroring hypothesis. In all of the pairs we examine, the product developed by the loosely-coupled organization is significantly more modular than the product from the tightly-coupled organization. We measure modularity by capturing the level of coupling between a product's components. The magnitude of the differences is substantial—up to a factor of six, in terms of the potential for a design change in one component to propagate to others. Our results have significant managerial implications, in highlighting the impact of organizational design decisions on the technical structure of the artifacts that these organizations subsequently develop. 相似文献
18.
Knowledge management (KM) in project-based organizations has received substantial attention in recent years, as knowledge processes are insufficiently supported within the organization as a whole. This study specifically focuses on the project actor’s role in managing knowledge. From an actor’s perspective, the problems raised by knowledge embeddedness are identified as a key issue to link project knowledge and organizational knowledge. A conceptual framework is developed that addresses three different aspects of knowledge embeddedness: a relational dimension, a temporal dimension and a structural dimension. Three cases are studied, covering varying forms of organizations in different areas (a consulting firm, an R&D department and an industrial business unit). The results concerning the relational dimension indicate that project actors re-build the network of relationships supporting knowledge. Regarding the temporal dimension, and specifically in their professional field, actors frame professional knowledge related to their project experience. However, actors fail to surmount the problems raised by the structural dimension of knowledge embeddedness. The resulting recommendations for KM concern both Human Resource Management practices and organizational design. 相似文献
19.
《International Journal of Information Management》2017,37(6):735-740
Effective knowledge management practices in organizations are focused on knowledge creation and knowledge transfer activities. Thus, intelligence and competencies matters at the organizational workplace. For most knowledge intensive organizations is fundamental the continuous availability and development of domain expertise. This paper describes an ongoing research project to develop an organizational knowledge architecture that is being specified and developed to support collaboration tasks as well as design and model predictive data analysis and insights for organizational development. The primary goal of this research is to create a suitable architecture for use, initially, in intranet (corporate portal) collaborative procedures, but also scalable for later use in more generic forms of ontology-driven knowledge management systems. The designed architecture and functionalities aim to create coherent web data layers for intranet learning and predictive analysis, defining the vocabulary and semantics for knowledge sharing and reuse projects. Regarding intellectual capital definition, this research argues that effective knowledge management are based on the dynamic nature of the organizational knowledge, and predictive data analysis and insights identification can transform and add value to an organization. This paper presents a knowledge management and engineering perspective (ontology based) for the application of predictive analysis and insights at the organizational (corporate) workplace towards the development of the organizational learning network. 相似文献
20.
The Holy Grail in strategic management is the Dynamic Capability (DC) of organizations to realize sustainable competitive advantage. This requires organizations to continuously sense market changes and adapt their resources and routines accordingly, for which they are heavily dependent on knowledge. Knowledge as an antecedent for DC is, however, understudied. Inspired by the recognition of knowledge as an antecedent for DC, this paper sets out to uncover how organizations can foster DC from a knowledge management (KM) perspective. In an empirical survey on 55 knowledge-intensive organizations, we studied DC in organizations from two key perspectives on knowledge: formal, through the adoption of KM policies, and informal, through the availability of social capital. Our research results show that, although a formal KM approach strengthens DC, the availability of social capital appears unrelated to DC. The paper concludes with a practical outlook on advancing DC. 相似文献