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1.
In order to meet its present and future needs, the University of Kentucky Libraries initiated a team-based process with the intent of redesigning the Libraries’ organizational structure. Toward this end, library faculty and staff who were involved in the project received training related to the purposes and functionality of various types of teams, quality management tools, and analytical and decision making processes. Process teams were established to study the three major organizational components -technical services, public services, and management. A team-based management model was ultimately adopted system-wide by the University Libraries, with self-directed management and work teams replacing the traditional divisions and departments. Ad hoc project teams were established as needed. The processes that the technical services component followed during both the study and the implementation phases can be applied to management and work units in any library setting. 相似文献
2.
《The Reference Librarian》2013,54(27-28):105-122
The traditional library organization for over forty years has been divided into technical services and public services. The age of automation, however, is bringing these two areas much closer together, and in some large academic libraries, the technical services librarian and the public services librarian are the same person. The work done in serials acquisitions and collection development is now available online in many libraries. Several libraries also have automated serials control and cataloging capabilities. With the advent of online access to serials, reference, interlibrary loan and library instruction services have simplified the work demands for the reference librarian. This conclusion suggests that cooperation between technical services and public services is the logical solution to provide the best possible service to the library patron. 相似文献
3.
《期刊图书馆员》2013,64(3-4):307-310
Serials and technical services librarians are in a unique position to share valuable expertise in public service and bibliographic instruction settings. Skills learned in the organization of information and experiences with electronic resources such as e-journals, databases, and the Internet, translate well into the user services arena. Several serials librarians, who have worked in both technical and public service positions, discuss the professional and personal rewards of public services. 相似文献
4.
《期刊图书馆员》2013,64(3):47-55
ABSTRACT Documentation is the written record of activities, policies, and procedures within a certain organization or group. Libraries, especially technical services units, need to be more vigilant about documenting the important activities of their departments for current and future use. After looking at past library literature, this article highlights ways to incorporate documentation into acquisitions, serials, and cataloging units while emphasizing the importance of these activities and making sure all staff members are involved. 相似文献
5.
AbstractIn recent years, library outreach has become an increasingly important aspect of public services work. In order to expand capacity and engage patrons, libraries should consider expanding their library outreach programs to include the efforts and expertise of technical services personnel. In this article, librarians from Texas A&M University will share how public services librarians, cataloging experts, and preservation librarians collaborated to provide support for a student-led textbook lending library for student veterans. Through this collaboration, the library was able to develop new outreach opportunities that highlighted technical services expertise as well as lend support to an important campus effort to improve the affordability of college textbooks for veterans. 相似文献
6.
《The Reference Librarian》2013,54(27-28):5-16
Reference librarians are persons who deal with users directly, providing services which cover a wide range of subjects and formals. Sometimes these librarians have subject expertise or are strong in certain areas. Serials librarians are also providing services to users but the nature of their contribution is sometimes overlooked, often misunderstood. The serials librarian can provide a useful link to the world of periodicals, journals, directories and other reference sources because he or she is familiar with the types of materials available, the treatment of serials, and the problems which are posed by this format's complexity. This paper presents the role of the serials librarian not only as a technical services professional, but also as a valuable associate to reference and public services. The main purpose of this discussion is to describe ways in which both reference and serials librarians can work together toward the ultimate goal of providing quality patron service. 相似文献
7.
《图书馆管理杂志》2013,53(2):49-61
Abstract Libraries are generally organized by function in order to carry out their mission efficiently. Academic librarians who are faculty also have a collegial organization that exists apart from any functional arrangement. Public and technical services librarians in this sort of organization are colleagues who have responsibility for the library in the way that teaching faculty are responsible for the programs in their departments. This article discusses the characteristics of the successful collegial organization and the relationship of technical and public services librarians in a collegial library. 相似文献
8.
9.
《期刊图书馆员》2013,64(1):43-55
This paper describes the implementation and use of OCLC's Serials Control Subsystem in the Kent State University Libraries. An enhancement of the public services given for serials was the primary reason for adopting the system. Benefits for technical services were recognized as being seueral years away. Although all aspects of the Serials Control Subsystem are not yet available, initial problems were overcome to this library's satisfaction. 相似文献
10.
The 21st century technical services librarian has access to a plethora of electronic and online work tools from which to choose to complete daily tasks. An assessment of the Western Kentucky University Libraries (WKUL) 19 benchmark institutions shows a great disparity of online work tools made available through university libraries technical services departmental Web sites. Four areas (technical services, cataloging, serials, and acquisitions) are discussed. Outcomes indicate that (1) few of these institutions list online work tools and (2) of those that do, there is very little overlap. This paper investigates this phenomenon of inconsistent technical services online work tools. 相似文献
11.
ABSTRACTFrom trial to implementation, technical services staff play an important role in shaping awareness and expectations of new or updated electronic resources. With appropriate message control during the rollout process, technical services staff can positively influence understanding and awareness of resources while keeping co-workers’ and patrons’ expectations in check. At the same time, by embracing this public service role, technical services acts as a full partner with public services in mediating resources to patrons. This article explores technical services’ public-facing role by describing a protocol for managing rollouts that emphasizes timing internal and external communications, providing training and support materials, and maintaining accuracy and objectivity in all rollout communications. 相似文献
12.
Collection development and the management of access to electronic resources in large academic libraries increasingly requires close cooperation between collection development librarians, public service librarians, and systems librarians and staff. Many libraries, both public and academic, have created new positions or converted existing ones with titles such as ‘electronic resources librarian’ or ‘electronic information coordinator.’ Two years ago, the Washington State University (WSU) Libraries decided to take a different approach to managing these two vital library functions by creating the new position of Assistant Director for Collections and Systems. This paper explores the convergence of collection development and systems in a research library. It sets forth the philosophical underpinnings of that convergence, and it discusses issues encountered in the integration of the two services in the WSU Libraries. Finally, it explores strategic issues for future collection development and management from the perspective of this new organizational paradigm. [1] 相似文献
13.
《The Reference Librarian》2013,54(83-84):131-144
SUMMARY In these times of extraordinary development in information and communication technologies (ICT) many new tools and services, and traditional tools, such as the catalog, could be developed or enhanced by librarians to effectively support the academic community in teaching and learning. This paper will discuss how social interaction between technical and public service librarians could enhance library services to the academic faculty and students during these demanding times of technologies and information overload. The paper will also point out that the team approach to library services can improve social interaction between librarians when the perpetuation of the traditional academic organizational model is not efficient enough for the faculty and students' need-driven use of information. Rapid changes resulting from ICT demand constant social interaction that would be facilitated by establishing working teams for specific tasks. 相似文献
14.
《The Reference Librarian》2013,54(67-68):69-83
Summary For the past twenty-five years, the Slavic Reference Service has been providing specialized bibliographic and information reference service to the community of students, scholars, and librarians in the field of Slavic Studies. This service includes the verification, location, and acquisition of rare monographs and serials, and answering both ready-reference and in-depth research questions. The Internet and e-mail have provided a new medium by which we are able to expand our services both to our traditional community of users in the Slavic field, and also to the general public. The expansion of our services has cause us to reconsider our methods of providing reference service in a virtual reference environment. 相似文献
15.
《期刊图书馆员》2013,64(2-3):139-142
An examination is made of the components of the serials librarian's job, and an attempt is made to show how serials librarianship has developed over the past decade according to precepts laid down by Osborn in his famous book on serials. Warning is given against the tendency to relegate serials responsibility to the larger umbrella technical services unit that has gained recent favor. 相似文献
16.
《Library Acquisitions: Practice & Theory #》1997,21(2):173-178
In June 1995, several librarians at the Fletcher Library of Arizona State University West resigned. The Library viewed this as an opportunity to examine the structure of the library and decided that the current contingent of librarians would assume the program responsibilities of the departing librarians on an interim basis. In addition to the author's regular responsibilities for serials acquisitions and serials management, she was given interim responsibility for management of the Journals/Microforms service programs and document delivery, as well as the supervision of the classified staff in that unit. She expected to draw upon her familiarity with serials and acquisitions, as well as previous supervisory experience, to maintain what is an important service point for the Library at ASU West. This paper will document the impact that decisions in serials acquisitions and control have on public service points and describe what impact this interim assignment in the public service sector will have on both the front-line and back-room operations at ASU West Library. 相似文献
17.
Accurate holdings information for electronic serials is essential to librarians and users. Collection management staff spent copious amounts of time creating and updating links and public notes in electronic serials bibliographic records. This effort not only duplicated the work of our e-resource access and management software, but the updated information also quickly became outdated and inaccurate. This article describes our project to replace platform-specific Uniform Resource Locators (URLs) with an International Standard Serial Number–specific, static URL that points to the e-resource access and management software resource page and details the. process, from generating the URL and batch-editing machine-readable cataloging records, to garnering support from stakeholders and teaching users to navigate new steps. 相似文献
18.
Svetlana Kostanyan 《Slavic & East European Information Resources》2013,14(1):100-109
Until very recently, Russian libraries attached to museums have not envisioned the general public as potential users, but rather have focused on the information needs of museum staff and special researchers. In this article, the author analyzes some of the results of a research project that examined information expectations and needs of actual and potential visitors to the Moscow Kremlin Museums, the visitors' sources for obtaining museum information, their perceived gaps in such information, and the implications of these issues for the services, operations, and “image” of the museums' library. The project was facilitated by a public-opinion organization. 相似文献
19.
B. Jean Sibley 《期刊图书馆员》2013,64(3):444-456
The author reports on the results of a survey on serials processing backlogs in technical services. Approximately 40% of responding libraries had some type of backlog of serials, both print and electronic. The types of materials in the backlogs and the factors that contributed to them are discussed, together with the storage of backlogged materials and the public's access to them. The study examines possible methods to reduce the backlog and perhaps prevent future backlogs in serials processing. 相似文献
20.
《期刊图书馆员》2013,64(1-2):29-63
This is a review of the literature and a selective, annotated bibliography on serials automation from 1976 to 1984 with an emphasis on recent English language publications. The bibliography is subdivided by topic: bibliographies; reviews and collections; bibliographic control, including ISBD(S), ISDS, ISSN, NSDP, CONSER, and AACR2; serials control, including chcck-in, claiming, binding and routing; systems and vendors; standards; union catalogs; fiscal control, and the organization of serials work. The selection of 150 citations highlights important events and trends and describes some lesser known developments. This review is written from the point of view of the working technical services librarian. Subjects for further research are suggested. 相似文献